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International Journal of Tourism and Hospitality Management最新文献

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KNOWLEDGE MANAGEMENT IN LIGHT OF ARTIFICIAL INTELLIGENCE AND ITS IMPACT ON IMPROVING THE PERFORMANCE OF THE HOTEL ORGANIZATION 人工智能背景下的知识管理及其对提高酒店机构绩效的影响
International Journal of Tourism and Hospitality Management Pub Date : 2024-05-01 DOI: 10.55640/ijthm-04-02-04
Muhammad Mohsen Ibrahim Al-Obaidi
{"title":"KNOWLEDGE MANAGEMENT IN LIGHT OF ARTIFICIAL INTELLIGENCE AND ITS IMPACT ON IMPROVING THE PERFORMANCE OF THE HOTEL ORGANIZATION","authors":"Muhammad Mohsen Ibrahim Al-Obaidi","doi":"10.55640/ijthm-04-02-04","DOIUrl":"https://doi.org/10.55640/ijthm-04-02-04","url":null,"abstract":"Interest in the role played by artificial intelligence has increased in various fields, including the field of management in general and the service sector in particular, as most institutions seek to achieve first ranks in the level of competition. The research aims to identify the impact of knowledge management in light of artificial intelligence on improving the performance of the hotel organization. The case of the Rotana Babel five-star hotel in Baghdad was studied and a questionnaire was used to collect data for the research, which included 50 workers in the hotel at all job levels. The results showed the clear impact of knowledge management and artificial intelligence in improving Hotel performance: The study recommended paying attention to the applications of artificial intelligence and its use in knowledge management in the hotel.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"586 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141028312","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Role of Religious Tourism Projects in Reducing Unemployment in Holy Karbala (A Case Study of some Sections of the Holy Hussein Shrine) 宗教旅游项目在减少卡尔巴拉圣地失业率方面的作用（侯赛因圣地部分区域案例研究）
International Journal of Tourism and Hospitality Management Pub Date : 2024-03-25 DOI: 10.55640/ijthm-04-01-03
Taha Mahmood
{"title":"The Role of Religious Tourism Projects in Reducing Unemployment in Holy Karbala (A Case Study of some Sections of the Holy Hussein Shrine)","authors":"Taha Mahmood","doi":"10.55640/ijthm-04-01-03","DOIUrl":"https://doi.org/10.55640/ijthm-04-01-03","url":null,"abstract":"Economists with different orientations have emphasized the importance of the role of the human element and consider it one of the most essential elements of production. Therefore, most countries in the world, with varying degrees of economic progress, have paid attention to building and forming human capital, developing it, and acquiring knowledge, experience, and skills, which leads to increasing job opportunities, reducing unemployment, and redistributing income. The national and Iraqi economies suffered from unemployment challenges before and after 2003, and there are factors and reasons for the increase in unemployment rates. Based on this, our research focuses on building human capital formation by investing in the human element in various ways, including investing in tourism projects and their importance, especially in the holy city of Karbala.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":" 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140383815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact of the Quality System on Guest Satisfaction in Hotels (Study of a Sample of Tourists in Erbil and Sulaymaniyah Governorates) 质量体系对酒店顾客满意度的影响（对埃尔比勒省和苏莱曼尼亚省游客样本的研究）
International Journal of Tourism and Hospitality Management Pub Date : 2024-03-25 DOI: 10.55640/ijthm-04-01-04
Dr. Najm Abdulaali Abbas Aboud Aldaamy
{"title":"The Impact of the Quality System on Guest Satisfaction in Hotels (Study of a Sample of Tourists in Erbil and Sulaymaniyah Governorates)","authors":"Dr. Najm Abdulaali Abbas Aboud Aldaamy","doi":"10.55640/ijthm-04-01-04","DOIUrl":"https://doi.org/10.55640/ijthm-04-01-04","url":null,"abstract":"The researcher here is trying to answer the following central question: What is the effect of the quality system on guest satisfaction in hotels? This study's importance lies in a comprehensive framework for testing the relationship between the quality system and guest satisfaction in hotels in Erbil and Sulaymaniyah governorates. In this study, the researcher relied on the descriptive approach, which is based on collecting information related to the apparent phenomenon through a questionnaire form prepared for this matter. The study reached a set of results, the most important of which is that intense competition forced hotels to pay attention to the quality system to meet the needs of the guests because it is the basic rule on which satisfaction depends. Guest service because it is a measure of the success or failure of hotels. The study recommends a set of recommendations, the most important of which are introducing and educating hotel employees in Erbil and Sulaymaniyah governorates about the concept of quality and how to apply it in hotels, as many tourist service institutions are unable to succeed in improving the quality of their services because their human staff do not have the knowledge or The necessary skills in implementing and managing the service concept and its quality.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":" 38","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140384517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Role of Cybersecurity in Facing Technological Challenges in Tourism Companies in Baghdad 网络安全在巴格达旅游公司应对技术挑战中的作用
International Journal of Tourism and Hospitality Management Pub Date : 2024-01-19 DOI: 10.55640/ijthm-04-01-01
Zainab Abad Alrada Al moussawi
{"title":"The Role of Cybersecurity in Facing Technological Challenges in Tourism Companies in Baghdad","authors":"Zainab Abad Alrada Al moussawi","doi":"10.55640/ijthm-04-01-01","DOIUrl":"https://doi.org/10.55640/ijthm-04-01-01","url":null,"abstract":"Tourism agencies are among the business organizations that use e-commerce. In light of the increasing risks of technological challenges and cyber threats, focusing on cyber security requirements has become essential. From this standpoint, the study aimed to define the concept of cyber security and its importance, identify its dimensions and requirements, and demonstrate the impact of cyber security in Addressing technological challenges in tourism agencies. The study relied on the descriptive analytical approach and used a questionnaire to collect study data from a random sample of workers in tourism agencies in Baghdad, numbering (110) individuals. The study found statistically significant differences between the opinions of the study sample about the role of cybersecurity in confronting technological challenges. Tourism agencies in the city of Baghdad, and the presence of a statistically significant effect of cybersecurity on facing technological challenges in tourism agencies in Baghdad. The study recommended the necessity of activating the role of the response team to cyber events in Iraq, establishing a special department for information security in tourism agencies, and qualifying tourism human resources to deal with cyber technological threats.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"425 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140502510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Natural Ingredients and their Impact on the Development of Eco-Tourism in Najaf Governorate 天然成分及其对纳杰夫省生态旅游发展的影响
International Journal of Tourism and Hospitality Management Pub Date : 2024-01-19 DOI: 10.55640//ijthm-04-01-02
Dalal Ayyed Kamil Alkhrayfawee
{"title":"Natural Ingredients and their Impact on the Development of Eco-Tourism in Najaf Governorate","authors":"Dalal Ayyed Kamil Alkhrayfawee","doi":"10.55640//ijthm-04-01-02","DOIUrl":"https://doi.org/10.55640//ijthm-04-01-02","url":null,"abstract":"Developing ecotourism is one of the goals of Comprehensive Economic and social development. The importance of this tourism is manifested because of its ability to preserve natural areas and invest them optimally for the great benefit of all parties involved in the tourism process, as well as preventing the adverse effects of tourism, such as the destruction of Environmental Quality and distortion of natural areas. Najaf governorate has multiple and diverse natural tourist attractions suitable for practicing ecotourism activity, such as rivers, marshes, the Najaf Sea depression, which is a natural lake, Springs, Springs, and desert, as well as parks, landscapes, and the picturesque atmosphere of the orchards that characterize the governorate, which provide tourists with plenty of room to practice activities and events related to ecotourism.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"488 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140502616","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Applicability of Reputation Marketing To the Branding Of Luxor as a Tourist Destination 声誉营销对卢克索旅游目的地品牌建设的适用性
International Journal of Tourism and Hospitality Management Pub Date : 2023-11-01 DOI: 10.21608/ijthm.2023.327203
Noran Ouda, Mohamed Ezzat, Noha Abu-El Gheit
{"title":"Applicability of Reputation Marketing To the Branding Of Luxor as a Tourist Destination","authors":"Noran Ouda, Mohamed Ezzat, Noha Abu-El Gheit","doi":"10.21608/ijthm.2023.327203","DOIUrl":"https://doi.org/10.21608/ijthm.2023.327203","url":null,"abstract":"Reputational marketing researchers have long been interested in exploring how reputational marketing affects destination branding. The current study attempts to explore the effect of the possibility of applying reputation marketing to the brand of Luxor as a distinct tourist destination in increasing profits and brand fame without spending marketing efforts and costs. It is conducted on employees of 115 travel agencies in Luxor. The results of this study indicate that the application of reputation marketing on the shorter brand has an important role in distinguishing the destination, and it may be put into practice by making customers aware of the value of reputation. Given that consumers rely on this brand's quality when choosing their products, it is advised that emphasis be placed on developing a distinctive image of the brand in the minds of consumers.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139300281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
God Khery BAQ.F '' Xry bAq .f" In Ancient Egyptian Religion 古埃及宗教中的 Khery BAQ.F '' Xry bAq .f" 神
International Journal of Tourism and Hospitality Management Pub Date : 2023-11-01 DOI: 10.21608/ijthm.2023.328031
Mona Ali
{"title":"God Khery BAQ.F '' Xry bAq .f\" In Ancient Egyptian Religion","authors":"Mona Ali","doi":"10.21608/ijthm.2023.328031","DOIUrl":"https://doi.org/10.21608/ijthm.2023.328031","url":null,"abstract":"","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139299446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Social Responsibility Practices on the Egyptian Hotels’ Performance 社会责任实践对埃及酒店业绩的影响
International Journal of Tourism and Hospitality Management Pub Date : 2023-11-01 DOI: 10.21608/ijthm.2023.327211
Mustafa Mohamed, Sabreen Abd El-Jalil, Ahmed Rady
{"title":"The Effect of Social Responsibility Practices on the Egyptian Hotels’ Performance","authors":"Mustafa Mohamed, Sabreen Abd El-Jalil, Ahmed Rady","doi":"10.21608/ijthm.2023.327211","DOIUrl":"https://doi.org/10.21608/ijthm.2023.327211","url":null,"abstract":"Corporate social responsibility (CSR) can be defined as context-specific organizational actions and policies that consider stakeholders’ expectations and the triple bottom line of economic, social, and environmental performance. Therefore, this research will focus on exploring the effect of social responsibility practices on the Egyptian hotels’ performance. A five-point Likert scale was used to test the attitude of the participators toward research variables. Participators shared in this survey are hotel managers in the governorates of Luxor and Aswan (38 managers). The research found that hotels in Luxor and Aswan exploit renewable energy in a productive process compatible with the environment; hotels in Luxor and Aswan reduce their consumption of natural resources and communicate with their customers about their environmental practices. The research also recommended to rely on renewable energy that are not harmful to the environment and society and to reduce hotel consumption of green resources.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"96 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139304923","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Effect of Social Responsibility Practices on the Egyptian Hotels’ Reputation 社会责任实践对埃及酒店声誉的影响
International Journal of Tourism and Hospitality Management Pub Date : 2023-11-01 DOI: 10.21608/ijthm.2023.327209
Mustafa Mohamed, Sabreen Abd El-Jalil, Ahmed Rady
{"title":"The Effect of Social Responsibility Practices on the Egyptian Hotels’ Reputation","authors":"Mustafa Mohamed, Sabreen Abd El-Jalil, Ahmed Rady","doi":"10.21608/ijthm.2023.327209","DOIUrl":"https://doi.org/10.21608/ijthm.2023.327209","url":null,"abstract":"Corporate reputation is based on a set of attributes assigned to a firm and is inferred from its past actions and ability to deliver improved business results over time. It also relates to a stakeholder’s faith in the firm’s performance. A firm can enhance its corporate reputation through social responsibility, financial soundness, high-quality products and services and superior management. Therefore, this research aims to explore the Effect of Social Responsibility Practices on the Egyptian hotels’ reputation. Participators shared in this survey are tourists in the governorates of Luxor and Aswan, (397 tourists). Data collected were analyzed using SPSS v.23. The research found that, hotels in Luxor and Aswan provide training and promotion opportunities for employees, Hotels in Luxor and Aswan provide employment to locals, Hotel introduced improvements relative to Customer loyalty, Hotel introduced improvements relative to Relations with customers, Hotel introduced improvements relative to Customer service. The research also recommended to, The necessity for hotels to take care in cooperation with non-governmental institutions to support social responsibility, The necessity for hotels to contribute to the protection of local culture, The necessity for hotels to take an interest in participating in cultural and social events and The necessity for hotels to provide job opportunities for local residents.","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"44 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139304477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Management Perception toward the Concept and Challenges Faces the Food Tourism at Luxor and Aswan Hotels 卢克索和阿斯旺酒店管理层对美食旅游概念的看法及面临的挑战
International Journal of Tourism and Hospitality Management Pub Date : 2023-11-01 DOI: 10.21608/ijthm.2023.327214
Ali Labibe, Mohammed Morsy, Michael Zaki
{"title":"The Management Perception toward the Concept and Challenges Faces the Food Tourism at Luxor and Aswan Hotels","authors":"Ali Labibe, Mohammed Morsy, Michael Zaki","doi":"10.21608/ijthm.2023.327214","DOIUrl":"https://doi.org/10.21608/ijthm.2023.327214","url":null,"abstract":"tourism","PeriodicalId":436255,"journal":{"name":"International Journal of Tourism and Hospitality Management","volume":"3 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139296929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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