社会责任实践对埃及酒店业绩的影响

Mustafa Mohamed, Sabreen Abd El-Jalil, Ahmed Rady
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引用次数: 0

摘要

企业社会责任(CSR)可定义为考虑利益相关者的期望以及经济、社会和环境绩效三重底线的具体组织行动和政策。因此,本研究将重点探讨社会责任实践对埃及酒店绩效的影响。本研究采用五点李克特量表来测试参与者对研究变量的态度。本次调查的参与者为卢克索省和阿斯旺省的酒店经理(38 名经理)。研究发现,卢克索和阿斯旺的酒店在与环境相容的生产过程中利用可再生能源;卢克索和阿斯旺的酒店减少了对自然资源的消耗,并就其环保做法与客户进行了沟通。研究还建议依靠对环境和社会无害的可再生能源,减少酒店对绿色资源的消耗。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
The Effect of Social Responsibility Practices on the Egyptian Hotels’ Performance
Corporate social responsibility (CSR) can be defined as context-specific organizational actions and policies that consider stakeholders’ expectations and the triple bottom line of economic, social, and environmental performance. Therefore, this research will focus on exploring the effect of social responsibility practices on the Egyptian hotels’ performance. A five-point Likert scale was used to test the attitude of the participators toward research variables. Participators shared in this survey are hotel managers in the governorates of Luxor and Aswan (38 managers). The research found that hotels in Luxor and Aswan exploit renewable energy in a productive process compatible with the environment; hotels in Luxor and Aswan reduce their consumption of natural resources and communicate with their customers about their environmental practices. The research also recommended to rely on renewable energy that are not harmful to the environment and society and to reduce hotel consumption of green resources.
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