The Role of Cybersecurity in Facing Technological Challenges in Tourism Companies in Baghdad

Abstract

Tourism agencies are among the business organizations that use e-commerce. In light of the increasing risks of technological challenges and cyber threats, focusing on cyber security requirements has become essential. From this standpoint, the study aimed to define the concept of cyber security and its importance, identify its dimensions and requirements, and demonstrate the impact of cyber security in Addressing technological challenges in tourism agencies. The study relied on the descriptive analytical approach and used a questionnaire to collect study data from a random sample of workers in tourism agencies in Baghdad, numbering (110) individuals. The study found statistically significant differences between the opinions of the study sample about the role of cybersecurity in confronting technological challenges. Tourism agencies in the city of Baghdad, and the presence of a statistically significant effect of cybersecurity on facing technological challenges in tourism agencies in Baghdad. The study recommended the necessity of activating the role of the response team to cyber events in Iraq, establishing a special department for information security in tourism agencies, and qualifying tourism human resources to deal with cyber technological threats.