{"title":"Bigger and Complex Is Not Always Better. The Creation of Composite Sustainable Tourism Indicator to Compare Destination Development","authors":"Matús Marcis, T. Gajdošík","doi":"10.30519/ahtr.970292","DOIUrl":"https://doi.org/10.30519/ahtr.970292","url":null,"abstract":"Destination managers need indicators for monitoring, comparing and decision-making purposes about sustainable tourism development. There have been several initiatives to set the sustainable tourism indicators, however, the indicators are either too complex, data collection is difficult, or the analysis requires expert statistical knowledge. Therefore, this article aims to propose a user-friendly method that allows destination managers and decision makers to process tourism data and integrate them into one composite indicator. To help destination managers in their work, this paper reviews the most used methods to create composite indicators, and with the help of the Delphi method among experienced tourism leaders, it proposes a tool that allows destination managers to compare sustainable tourism development of destinations. The results present the application of simple composite sustainable tourism indicator on the example of eight destinations in Slovakia. The paper provides useful guidance in data collection, analysis and decision-making concerning sustainable tourism development.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-12-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75386170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Garcia, Sara Joana Gadotti Dos Anjos, Seden Doğan
{"title":"Online Travel Agencies and Their Role in the Tourism Industry","authors":"G. Garcia, Sara Joana Gadotti Dos Anjos, Seden Doğan","doi":"10.30519/ahtr.865546","DOIUrl":"https://doi.org/10.30519/ahtr.865546","url":null,"abstract":"This article aims to present the evolution of online travel agencies, the main themes, authors, and methodologies, through a systematized review. The analysis has focused on 61 papers published from 2009 until 2020. The research was limited by the journal ranking in the subject category tourism, leisure and hospitality management in the Scimago Journal and Country Rank. Field research is the most frequent in studies in the area. However, the interest in experiments and content analysis grows, using the content generated by customers in the online travel agencies. This study helps to collaborate in the authors’ decisionmaking regarding the methodology to be used and which authors are being negotiated in future research. The results showed how the theme has evolved, changes in approaches, the way online travel agencies report to their partners (often in a conflictual way) and customers, pointing out new trends to be studied. There was no literature review about online travel agencies published in the journals used for this research, to the best of our knowledge. Cover many years and expand the search to other academic journals is our suggestion for future research. 1 Address correspondence to Gisele Magrini GARCIA, 5th Avenue, 1,100 Block 07 Room 204, Neighborhood: Municipalities, CEP 88337-300 Balneário Camboriú, SC Brazil. E-mail: gimagrinigarcia@gmail.com","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90864688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How Smartness of Leisure-Sports Appliances Influence Tourists Intention to Use","authors":"Ching-Chou Chen, Chen-Ju Lin","doi":"10.30519/ahtr.939463","DOIUrl":"https://doi.org/10.30519/ahtr.939463","url":null,"abstract":"The tourism and hospitality industries emphasize on indoor leisure-sport activities for tourists because these activities are less impacted by weather and provide enjoyment and relaxation to travelers, thereby enhancing their satisfaction. This study used the self-promotion perspective to establish a theoretical model to illustrate how the perceived usefulness of a product (in these cases, leisure-sports appliances) mediates the relationship between a tourist’s self-image and intention to use. Focusing on the users of treadmill, massage chair, Nintendo Wii, and hydrotherapy machine, a sample of 384 effective respondents was collected and analyzed with structural equation modelling by using AMOS 21.0. The study revealed several essential findings. First, product features like multifunctionality and reactivity significantly associate with a user’s self-image and perceived usefulness of a leisure-sports appliance. Product complexity positively relates to self-image but negatively relates to perceived usefulness, whereas automation positively relates to perceived usefulness but negatively relates to perceived self-image. Moreover, individual subjective norms significantly influence perceived usefulness and intention to use. Entertainment is not significant to an individual’s perceived usefulness but is significantly associated with a tourist’s intention to use. This study affirms the mediating role of perceived usefulness that connects self-image and intention to use.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87601512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Examining the Relationship between Subjective Vitality as a Personality Trait, Experience Quality, and Environmental Stewardship of Tourists Visiting Atatürk Arboretum","authors":"M. C. Altunel, M. Yalcin","doi":"10.30519/ahtr.941911","DOIUrl":"https://doi.org/10.30519/ahtr.941911","url":null,"abstract":"Subjective vitality is usually discussed theoretically in a business context but it has important practical implications as well. This study examines subjective vitality as a trait and personal resource, in the context of outdoor recreation and garden tourism. Visitors of Atatürk Arboretum, Istanbul were surveyed, and a model was proposed and tested to examine the relationship between subjective vitality and experience quality based on conservation of resources theory and environmental stewardship (attitudinal stewardship and behavioral intentions). The results confirm that subjective vitality has a significant and positive effect on experience quality. Further, experience quality has a significant and positive effect on attitudinal stewardship, which, in turn, has the same effect on behavioral intentions. This implies that, after having a good experience, a visitor may feel more connected to the park, more willing to help, and more inclined to revisit and advocate.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82320054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Determinants of The Expenditure of Tourist Demand in Coastal Destinations","authors":"A. Tanana, M. Caruso, C. Rodríguez","doi":"10.30519/ahtr.940152","DOIUrl":"https://doi.org/10.30519/ahtr.940152","url":null,"abstract":"The aim of this work is to analyze the determinants of tourist expenditure in Monte Hermoso, a destination located in the southwest of the province of Buenos Aires, Argentina. Tourist surveys were administered during the austral summer (January-February) and considered as primary information. Socioeconomic and trip-related variables were selected to explain the determinants of the average total expenditure of tourists in this destination. The Ordinary Least Squares (OLS) method was applied. From the results obtained, it was determined that the level of income, origin, group size, and type of accommodation are the regressors that best demonstrate the spending behavior of the destination's domestic demand. Therefore, it is possible to identify the most attractive demand segments that contribute to improving competitiveness and increasing the rate of return of the destination.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86512420","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Thailand’s Image from the Perspectives of Chinese Non-Visitors and Visitors","authors":"Raweewan Proyrungroj","doi":"10.30519/ahtr.972877","DOIUrl":"https://doi.org/10.30519/ahtr.972877","url":null,"abstract":"","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84209437","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"THE RELATIONSHIP BETWEEN TOURISM AND ECONOMIC GROWTH IN THE SCOPE OF ECONOMIC FREEDOM AND FREEDOM OF INVESTMENT","authors":"Emrullah Mete","doi":"10.30519/ahtr.930826","DOIUrl":"https://doi.org/10.30519/ahtr.930826","url":null,"abstract":"Tourism is one of the sectors to which countries have recently given importance as a means of ensuring economic growth, and the relationship between the two has been the subject of many study in economic literature within the framework of four hypotheses; being tourism-oriented growth, feedback, protection, and neutrality. In the present study, the relationship between tourism and economic growth is investigated for Mediterranean countries in the 2006–2019 period. A Dumitrescu-Hurlin Panel Causality Analysis was carried out in the study in which economic growth, tourism revenues, economic freedom, and investment freedom data were used as variables. The analysis was carried out both across the panel and on the basis of countries. Panel analysis results showed that tourism revenues are the cause of economic growth, which confirms the tourism-oriented growth hypothesis. That said, the causality relationship between economic growth, tourism revenues, and economic freedom cannot be determined based on the panel-wide results, as the results differ from country to country. Finally, a two-way causality between economic growth and freedom of investment, and a one-way causality from tourism revenues to freedom of investment has been identified.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74054932","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lok-sin Kuar, Lee-Peng Ng, Yuen-Onn Choong, I-Chi Chen, S. Teoh, Chee-wee Tee
{"title":"Hotels’ Green Practices Adoption: Determinants and Top Managers’ Environmental Commitment","authors":"Lok-sin Kuar, Lee-Peng Ng, Yuen-Onn Choong, I-Chi Chen, S. Teoh, Chee-wee Tee","doi":"10.30519/ahtr.937991","DOIUrl":"https://doi.org/10.30519/ahtr.937991","url":null,"abstract":"This study aims to examine the mediating effects of top managers’ environmental commitment (EC) between three key variables (i.e., subjective norms, perceived benefits, and environmental knowledge) and the adoption of green practices in Malaysian hotels. This study also evaluates the direct linkages among these variables. A total of 147 hotel top managers returned the completed and valid questionnaires. The participants consisted of top managers, such as owners, general managers, CEOs, and senior managers who possess managerial discretion regarding the hotel’s green practices. Top managers’ EC was found to be significantly related to green practices adoption in the hotels. Subjective norms (i.e., perceived stakeholder pressure) and environmental knowledge showed direct influences on top managers’ EC. On the other hand, the hotels’ green practices were mainly explained by environmental knowledge and perceived benefits. Top managers’ EC was found to fully mediate the relationship between subjective norms and green practices. Besides, EC partially mediates the linkage between environmental knowledge and green practices. These findings suggest that exposure to environmental knowledge through different platforms and frequent monitoring of the stakeholders' expectations are beneficial in enhancing environmental commitment among hotel top managers and embracing green practices.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73324659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"How Hotel Brand Website Contributes to Online Hotel Reservation on Consumer Review Website?","authors":"N. Assarut, S. Eiamkanchanalai","doi":"10.30519/ahtr.933696","DOIUrl":"https://doi.org/10.30519/ahtr.933696","url":null,"abstract":"While past research only attempted to investigate the impact of consumer review website characteristics on the hotel reservation behavior, this study incorporated both characteristics of hotel brand website and consumer review website into consideration. Impacts of the two types of websites on reservation behaviors in consumer review websites were examined. The moderating effects of consumer involvement and risk aversion factors were also considered. Three hundred and two respondents from the questionnaire survey were chosen from Bangkok metropolitan population aged 25-60, who experienced with online hotel reservations. The findings show that apart from the review website’s ease of use, information usefulness and price offered, brand website’s information usefulness also has positive impact on consumers’ decisions on the review website. However, brand website’s ease of use discourages the usage of the review website. High-risk aversion consumers tend to use the review websites, while high-involvement consumers pay less intention to the review websites’ information usefulness and are unlikely to use them. These findings will help managers effectively manage and design decision algorithm for their multi-channels of hotel e-commerce. The results explain dynamic, search sequence and interrelationship of current traveler’s behaviors. The source of their hotel search is both consumer review website and hotel brand website.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82016197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"DETERMINING THE CRISIS MANAGEMENT STRATEGIES APPLIED BY HOTEL MANAGERS DURING THE OUTBREAK OF CORONAVIRUS (COVID-19)","authors":"E. Çoban, Ç. H. Özel, O. Emi̇r","doi":"10.30519/ahtr.951594","DOIUrl":"https://doi.org/10.30519/ahtr.951594","url":null,"abstract":"The aim of this research is to determine the crisis management strategies that city hotel managers applied during the Covid-19 pandemic period. The data for the research were collected from the managers in Eskisehir, which is popular with city tourism. Findings may contribute to the literature by offering crisis management strategies that can be guiding for managers of other city hotels. Semi-structured interview questions as a part of qualitative method were used to collect the data. The interviews were held with 13 hotel managers between 25th September and 21th October 2020. Thematic analysis was used and three main themes and nine sub-themes were revealed. The findings showed that hotel managers felt the negative effects of the crisis in the hotels where they worked. Despite the fact that hotel managers were caught unprepared for the coronavirus (Covid-19) crisis, they managed to control the crisis process well with their knowledge, skills and experience. Managers adopted a reactive approach since there was no similar crisis situation before and made the necessary efforts to overcome the crisis. Suggestions were presented to researchers for future studies on the subject and to practitioners in the tourism sector on the development of crisis management strategies.","PeriodicalId":42370,"journal":{"name":"Advances in Hospitality and Tourism Research-AHTR","volume":null,"pages":null},"PeriodicalIF":1.7,"publicationDate":"2021-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81276969","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}