Online Travel Agencies and Their Role in the Tourism Industry

IF 16.4 1区 化学 Q1 CHEMISTRY, MULTIDISCIPLINARY
G. Garcia, Sara Joana Gadotti Dos Anjos, Seden Doğan
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引用次数: 1

Abstract

This article aims to present the evolution of online travel agencies, the main themes, authors, and methodologies, through a systematized review. The analysis has focused on 61 papers published from 2009 until 2020. The research was limited by the journal ranking in the subject category tourism, leisure and hospitality management in the Scimago Journal and Country Rank. Field research is the most frequent in studies in the area. However, the interest in experiments and content analysis grows, using the content generated by customers in the online travel agencies. This study helps to collaborate in the authors’ decisionmaking regarding the methodology to be used and which authors are being negotiated in future research. The results showed how the theme has evolved, changes in approaches, the way online travel agencies report to their partners (often in a conflictual way) and customers, pointing out new trends to be studied. There was no literature review about online travel agencies published in the journals used for this research, to the best of our knowledge. Cover many years and expand the search to other academic journals is our suggestion for future research. 1 Address correspondence to Gisele Magrini GARCIA, 5th Avenue, 1,100 Block 07 Room 204, Neighborhood: Municipalities, CEP 88337-300 Balneário Camboriú, SC Brazil. E-mail: gimagrinigarcia@gmail.com
在线旅行社及其在旅游业中的作用
本文旨在通过系统化的回顾,呈现在线旅行社的演变、主题、作者和方法。该分析的重点是2009年至2020年发表的61篇论文。这项研究受到Scimago journal和国家排名中旅游、休闲和酒店管理学科类别期刊排名的限制。在该领域的研究中,实地调查是最常见的。然而,利用在线旅行社客户生成的内容,对实验和内容分析的兴趣在增长。这项研究有助于在作者关于将要使用的方法的决策中进行合作,哪些作者正在未来的研究中进行谈判。调查结果显示了旅游主题的演变、方式的变化、在线旅行社向合作伙伴(通常是以一种冲突的方式)和客户报告的方式,并指出了有待研究的新趋势。据我们所知,本研究所使用的期刊上没有关于在线旅行社的文献综述。我们对未来研究的建议是:覆盖多年,并将搜索范围扩大到其他学术期刊。地址:吉赛尔·马格里尼·加西亚,第五大道,1100座07室204室,社区:市政当局,CEP 88337-300 Balneário Camboriú, SC巴西。电子邮件:gimagrinigarcia@gmail.com
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Accounts of Chemical Research
Accounts of Chemical Research 化学-化学综合
CiteScore
31.40
自引率
1.10%
发文量
312
审稿时长
2 months
期刊介绍: Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.
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