{"title":"DIMENSI RELATIONSHIP MARKETING TERHADAP LOYALITAS PELANGGAN INDIHOME TRIPLE PLAY PT TELKOM","authors":"F. Latief","doi":"10.37888/bjrm.v2i1.104","DOIUrl":"https://doi.org/10.37888/bjrm.v2i1.104","url":null,"abstract":"Penelitian ini bertujuan menganalisis dimensi relationship marketing yang terdiri dari komunikasi, kepercayaan, empati dan komitmen terhadap loyalitas pelanggan IndiHome Triple Play PT Telkom Makassar. Variabel yang digunakan dalam penelitian ini yaitu komunikasi (X1), kepercayaan (X2), empati (X3), komitmen (X4) dan loyalitas pelanggan (Y). Teknik sampel yang digunakan adalah judgment sampling yaitu sebanyak 90 orang pelanggan IndiHome Triple Play PT Telkom Akses Regional VII Makassar yang sudah berlangganan minimal 3 bulan. Metode pengujian data menggunakan analisis regresi berganda dengan bantuan SPSS versi 23.00. Berdasarkan hasil pengujian data diperoleh bahwa komunikasi, kepercayaan, empati dan komitmen berpengaruh positif dan signifikan terhadap loyalitas pelanggan IndiHome Triple Play PT Telkom Akses Regional VII Makassar.Communication","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116035493","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH PEMBIAYAAN MIKRO SYARIAH TERHADAP TINGKAT PERKEMBANGAN USAHA MIKRO KECIL MENENGAH (UMKM) PADA ANGGOTA BMT DI JAWA BARAT","authors":"Uus Ahmad Husaeni, Tini Kusmayati Dewi","doi":"10.37888/bjrm.v2i1.122","DOIUrl":"https://doi.org/10.37888/bjrm.v2i1.122","url":null,"abstract":"This study aims to analyze the role of Islamic microfinance on the level of development of small and medium micro enterprises in BMT members in West Java. The research method is carried out using a type of quantitative associative approach. The population of this study are members of BMT Baytul Ikhtiar Bogor, BMT ItQan Bandung, BMT Amanah Bersama Bandung and BMT Ibadurrahman Sukabumi, which number 40 people. While the technique for analyzing data is using Simple Linear Regression analysis. The results of the study found that the role of Islamic microfinance in providing business capital to members of BMT has an important role to improve small and medium micro enterprises. The R-Square value is 0.529 or 52.90%. It is seen that the independent variable of Islamic microfinance in explaining the dependent variable of SMEs Business Development Levels on BMT members is 52.90%, the remaining 47.10% is explained by other variables outside the model that are not examined. Based on the results of testing the F test, the value of Fcount> Ftable is 61.875 > 3.24 with the hypothesis H0 being rejected and Ha being accepted with a significance of 0.000 < 0.05.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122212528","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH PELATIHAN GAYA KEPEMIMPINAN DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PT. PERKEBUNAN NUSANTARA XIV (PERSERO) MAKASSAR","authors":"Nur Rahmi","doi":"10.37888/bjrm.v2i1.121","DOIUrl":"https://doi.org/10.37888/bjrm.v2i1.121","url":null,"abstract":"This explanatory research tried to explain influence and causality relationship between variables training , leadership style , and work discipline to the performance of employees. The samples used for data collection in this study amounted to 134 employees and using by the simple random samplingtechnique. Analysis technique used in this research is analysis of multiple regression (multiple regression).The result showed that the training, the leadership style and work discipline simultaneously partially and simultaneously has a positive impact significantly to performance of employee. The determination showed (R2) 0,996 or that is equal 99,6 %. Employee performance. Training, leadership he style and work dicipline also in partially has a positive impact significantly to performance of employee. The study it can be seen that the most dominant variable exacted on employee,s performance is work dicipline.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122921566","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH STRES KERJA DAN KONFLIK KERJA TERHADAP KINERJA PEGAWAI DINAS PENGELOLAAN SUMBER DAYA AIR KABUPATEN WAJO","authors":"Mursida Abu","doi":"10.37888/BJRM.V2I1.123","DOIUrl":"https://doi.org/10.37888/BJRM.V2I1.123","url":null,"abstract":"Stress and conflict are two things that often happens in organizational life. Both can be a determinant of employee performance improvement in organizations. Stress will be increased where emotional condition or physiological reaction that occurs in situations where employees feel a threat to it’s objectives are important thinks that may not be achieved. Thus increasing a conflict within the employee. Namely the existence of discrepancies with the objectives to be achieved and in contrast to the expectations of employees, causing a turmoil that resulted in employee performance. So the company should be able to know how to encourage stress and conflict in order to generate positive and how to cope with stress and conflict occurs when a negative thing. The analytical method used in this research is multiple linear regression analysis. The results of partial stress and conflict have a significant effect on performance.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125944116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"STARATEGI PEMASARAN PRODUK TABUNGAN SIMPEDES DALAM MENINGKATKAN JUMLAH NASABAH PADA PT BANK RAKYAT INDONESIA (PERSERO) Tbk. KANTOR CABANG SUNGGUMINASA","authors":"Asdi Asdi, Samsul Rizal","doi":"10.37888/bjrm.v2i1.105","DOIUrl":"https://doi.org/10.37888/bjrm.v2i1.105","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui bagaimana penerapan strategi pemasaran produktabungan Simpedes dalam meningkatkan jumlah nasabah pada Bank Rakyat Indonesia (Persero) Tbk.Kantor Cabang Sungguminasa. Penelitian dilakukan dengan menjaring sebanyak 50 orang nasabahsampel melalui teknik combined sampling yaitu kombinasi dari teknik quota sampling, aksidentalsampling, dan purposive sampling. Data primer diperoleh dari responden melalui teknik wawancaraselanjutnya diolah dengan dengan mengidentifikasi berbagai factor dalam penerapan strategipemasaran produk tabungan Simpedes BRI yaiyu factor internal dan eksternal baik yang berupapeluang maupun yangh berupa ancaman yang selanjutnya dianalisis dengan menggunakan analisisSWOT.Hasil analisis data menggambarkan bahwa posisi produk tabungan simpedes BRI pada PT.Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Sungguminasa memberikan peluang yangmerupakan kekuatan pendorong dalam menerapkan strategi pemasaran yang dapat meningkatkanjumlah nasabah pada PT. Bank Rakyat Indonesia (Persero) Tbk. Kantor Cabang Sungguminasa.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126301295","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH CAR, BOPO, NPF DAN FDR TERHADAP PROFITABILITAS PADA BANK UMUM SYARIAH DI INDONESIA","authors":"Muhammad Syakhrun, A. Anwar, Asbi Amin","doi":"10.37888/bjrm.v2i1.102","DOIUrl":"https://doi.org/10.37888/bjrm.v2i1.102","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh CAR, BOPO, NPF dan FDR terhadap profitabilitas pada bank umum syariah di Indonesia. Populasi dalam penelitian ini adalah semua Bank Umum Syariah yang berada di Indonesia. Sampel yang digunakan adalah purpossive sampling yaitu teknik penentuan sampel dengan pertimbangan tertentu. Bank Umum Syariah yang memenuhi kriteria untuk menjadi sampel adalah dua Bank Umum Syariah, yaitu Bank Syariah Mandiri dan Bank Negara Indonesia Syariah. Jadi, pada penelitian ini terdapat 32 titik amatan (4 tahun x 4 triwulan x 2 bank = 32). Hasil pengujian menunjukkan bahwa CAR, BOPO dan NPF berpengaruh negatif terhadap profitabilitas bank umum syariah di Indonesia. Sedangkan FDR berpengaruh positif terhadap profitabilitas bank umum syariah di Indonesia.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"126 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123294796","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. M. Arumbarkah, A.Muara, Arumbarkah. Analasis, Penilaian Kinerja, PT. Bank Bri, Tbk Kanwil Makassar
{"title":"ANALISIS PENILAIAN KINERJA PT. BANK BRI, TBK KANWIL MAKASSAR DENGAN PENDEKATAN BALANCE SCORECARD","authors":"A. M. Arumbarkah, A.Muara, Arumbarkah. Analasis, Penilaian Kinerja, PT. Bank Bri, Tbk Kanwil Makassar","doi":"10.37888/bjrm.v2i1.106","DOIUrl":"https://doi.org/10.37888/bjrm.v2i1.106","url":null,"abstract":"In certain periods, an assessment of a condition of the bank's financialstatements is needed to determine the organization's performance and its level of health.In this measurement contains information about the amount of assets (assets) owned aswell as liabilities and equity (own capital). Then it will also be illustrated the results of thebusiness obtained by the bank as well as the expenses and costs incurred to obtain theseresults in a certain period. This study aims to analyze the performance of PT. Bank BRI,Tbk using the balanced scorecard approach which is reflected through four mainperspectives, namely financial perspective, customer perspective, internal businessperspective and growth and learning perspective. This study uses a case study approachsupported by a survey that collects information about factors related to the researchvariable. With the Balance Score-card approach. Expected measurement model. Thisanalytical method can provide accurate and detailed answers. The results of this studyindicate that Financial Perspective (X3) is the most dominant variable influencing BRIBank Performance (Y) The relationship between variables X and Y is very strong indicatingthat the variable Financial Perspective, Customer Perspective, Internal BusinessPerspective & Growth and Learning Perspective have influence a very significant (96.4%)effect on BRI Bank Performance (Y) while theoretical conclusions are all variables thathave a significant effect.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115885410","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"PENGARUH KEPUASAN INFORMASI TERHADAP KEPUASAN MEMILIH PERGURUAN TINGGI","authors":"Raden Sudarwo, Anfas Anfas, Irfandi Buamonabot","doi":"10.37888/bjrm.v1i2.75","DOIUrl":"https://doi.org/10.37888/bjrm.v1i2.75","url":null,"abstract":"The purpose of this study is to determine and examine the effect ofinformation satisfaction on choosing a college. Respondents in this study were studentsof the Ternate Open University Distance Learning Unit Program. A total of 74respondents from the survey. Data analysis is done using simple regression. The resultsshowed that information satisfaction had a positive effect on the satisfaction of choosinga college.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116642621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"ANALISIS KOMPARASI FAKTOR-FAKTOR YANG MEMPENGARUHI LABA SEBELUM PAJAK PADA BANK PEMERINTAH","authors":"Vebby Anwar","doi":"10.37888/bjrm.v1i2.74","DOIUrl":"https://doi.org/10.37888/bjrm.v1i2.74","url":null,"abstract":"The purpose of this study was to determine 1) the image of profit beforetax, net interest margin, loan to deposit ratio, asset quality and operating expenses/ operating income state bank listed on the Indonesia Stock Exchange. 2) analyzethe differences in income before taxes, net interest margin, loan to deposit ratio,asset quality and operating expenses / operating income state bank listed on theIndonesia Stock Exchange. The population in this study are all listed in theGovernment Bank Stock Exchange Bank Indonesia as much as 4. The samplingtechnique used proposive sampling. The analytical method used is descriptive analysis and ANOVA analysisThe results showed that 1) the average profit before tax state bank listed on theIndonesia Stock Exchange the lowest occurred in 2008 and highest in 2011. Theaverage net interest margin is the lowest place in 2011 and highest in 2009. theaverage loan to deposit ratio of the lowest occurred in 2009 and highest in 2011.Average asset quality of the lowest occurred in 2011 and highest in 2009. Averageoperating expenses / operating income of the lowest occurred in 2009 and highestin 2010. 2) There are differences in income before taxes, net interest margin, loanto deposit ratio and the bank's operating expenses/operating incomeintergovernmental listed in Indonesia Stock Exchange in 2008 until 2011. As for thequality of earning assets do not pass the test of homogeneity.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"67 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122406070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analisis Strategi Generik dalam Industri Perbankan Di Indonesia","authors":"Akhmad Muhammadin, Rashila Ramli, Nuramal Nuramal","doi":"10.37888/bjrm.v1i2.77","DOIUrl":"https://doi.org/10.37888/bjrm.v1i2.77","url":null,"abstract":"The purpose of this study is, to analyze conceptually and generic strategy theory whichincludes differentiation strategies, low cost strategies and focus strategies in the banking industry inIndonesia. The influence of structure in generic strategy analysis on the banking industry in Indonesiais very varied. This analysis requires a comprehensive approach and requires an integrated approach.Generic strategy analysis provides an overview problems faced in measuring and evaluating theinternal conditions faced by the company, especially service sector companies namely the bankingindustry with regard to products, costs and focus on running a business. This research can alsodetermine the extent of the bank's actions to win the competition, and provide appropriate conditionsto achieve the company's goals.","PeriodicalId":415850,"journal":{"name":"Bongaya Journal for Research in Management (BJRM)","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126839036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}