Proceedings of the 24th Annual International Conference on Digital Government Research最新文献_第7页

In Solidarity with Ukraine through Conversational AI via Facebook Ads: A Case Study of Online Discussion in 15 Countries 通过Facebook广告对话人工智能声援乌克兰:15个国家在线讨论的案例研究

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598541

Jawad Haqbeen, S. Sahab, Takayuki Ito

{"title":"In Solidarity with Ukraine through Conversational AI via Facebook Ads: A Case Study of Online Discussion in 15 Countries","authors":"Jawad Haqbeen, S. Sahab, Takayuki Ito","doi":"10.1145/3598469.3598541","DOIUrl":"https://doi.org/10.1145/3598469.3598541","url":null,"abstract":"The world is facing increasing volatility due to ongoing geopolitical instabilities, which pose threats to international peace and democracy. In this unstable world, togetherness is considered to be the most important form of civic involvement. Therefore, online discussion forums are posed to be the next-generation platforms for democratic human communication. However, research argues that a publicly virtual social conversation alone cannot guarantee meaningful discussions and consultations because it fails to provide supportive means to facilitate problem-solving conversations. Incentive and facilitation mechanisms required to stimulate efficient communication and collaboration among online users within online forums. This paper focuses on the problem of managing crowdsourced deliberation in online communities, with the aim of human solidarity with Ukraine. Specifically, we targeted online communities in capital cities of 15 countries using Facebook Ads and directed them to an online discussion site, hosted by D-Agree, an online discussion forum. We first provide an overview of the deliberative initiative that is being used to facilitate deliberation in solidarity with Ukraine through conversational AI via Facebook Ads. We present a process for collecting the wisdom of the crowd on “how to collect and spend the collected aids in Ukraine '' for Ukraine solidarity good, by providing the public with an AI-facilitated online environment to post their opinions. The collected insights can be used as a planning tool for authorities.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123533772","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Strengthening e-Participation through Design Thinking. Relevance for Better Digital Public Services 通过设计思维加强电子参与。与更好的数字公共服务相关

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598494

I. Mariani, M. Mortati, F. Rizzo

引用次数: 0

Ignorance in public sector digital transformation: Empirical evidence and conjecture 公共部门数字化转型中的无知:经验证据与猜想

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598507

Jonathan Crusoe, J. Magnusson, Jacob Torell

引用次数: 0

The promises and perils of open source software release and usage by government – evidence from GitHub and literature 开源软件发布和政府使用的承诺和危险——来自GitHub和文献的证据

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598489

Gregor Eibl, Lörinc Thurnay

{"title":"The promises and perils of open source software release and usage by government – evidence from GitHub and literature","authors":"Gregor Eibl, Lörinc Thurnay","doi":"10.1145/3598469.3598489","DOIUrl":"https://doi.org/10.1145/3598469.3598489","url":null,"abstract":"Abstract: Open Source Software (OSS) is extensively utilized in industry and government because it allows for open access to the source code and allows for external involvement in the software development process. There are several factors driving this movement in a government setting, making it difficult to assess the adoption's success. Through a study of billions of rows of GitHub activity data, this research analyzes the production of OSS by administrations in German-speaking countries in detail and analyses the motivating factors and challenges to OSS adoption through a literature review. Similar studies have been conducted in other nations, with somewhat different approaches, foci, and different ways to identify public GitHub users as well as insiders and outsiders of OSS projects. 16 consequences of OSS usage and development are listed in the paper. On GitHub, we found 1021 OSS projects run by public agencies in largly German-speaking nations. We then compiled a list of the most popular projects based on commits and the most active public agencies in terms of projects. The research also finds automatic contributions by bots, which have not been taken into account in the literature so far, and demonstrates highly substantial positive correlations between commits, forks, and stars as proxy for the popularity of these projects. This research introduces a new method for identifying government organizations in OSS platforms and illuminates the possible positive and negative effects of the public sector's release and adoption of open source software.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133899510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Modes of Engagement: Problematizing Managerial Assumptions of Participation in Public Sector Digital Transformation: Problematizing managerial assumptions of participation in public sector digital transformation 参与模式:对参与公共部门数字化转型的管理假设提出质疑:对参与公共部门数字化转型的管理假设提出质疑

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598561

Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth

{"title":"Modes of Engagement: Problematizing Managerial Assumptions of Participation in Public Sector Digital Transformation: Problematizing managerial assumptions of participation in public sector digital transformation","authors":"Mäjt Wik, Daniel Curto-Millet, Tomas Lindroth","doi":"10.1145/3598469.3598561","DOIUrl":"https://doi.org/10.1145/3598469.3598561","url":null,"abstract":"Sweden is transitioning from a provider-centric model of healthcare to a person-centric one through a large digital transformation initiative. Leading this transformation are local councils charged with co-creating with patients, citizens, and communities new digital systems. Previous literature has identified the difficulty of both large-scale change and implementing meaningful participatory processes. In this paper, we use Arnstein's model of citizen participation to analyze the degree of delegated decision-making found in managerial discourses and assumptions on this digital transformation. By comparing them with official documents, we find multiple tensions that preemptively undermine the potential active role that patients can play. Building on Arnstein's ladder of participation, we develop a framework that introduces four different modes of engagement for patient involvement in digital transformation initiatives. We suggest that beyond the design of participatory processes, digital transformations that rely on participation should focus on fostering social practices that disrupt established epistemologies.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132904820","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Designing public participation in the digital age: Lessons learned from using the policy cycle in an Austrian case study 设计数字时代的公众参与:奥地利案例研究中使用政策周期的经验教训

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598502

Noella Edelmann, Valerie Albrecht

引用次数: 0

Smart contracts for creating transparent transactions to reduce corruption 创建透明交易以减少腐败的智能合约

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598509

subst Darusalam, M. Janssen, Jamaliah Said, Normah Omar, M. Indra Saputra

引用次数: 0

AgInTeF: Agile Interoperability Testing Framework for Orchestrating Overarching Procedures in Verifying Digital Public Services AgInTeF:用于协调验证数字公共服务的总体过程的敏捷互操作性测试框架

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598527

M. Siapera, Andreas Schmitz, M. Wimmer, A. Prentza

{"title":"AgInTeF: Agile Interoperability Testing Framework for Orchestrating Overarching Procedures in Verifying Digital Public Services","authors":"M. Siapera, Andreas Schmitz, M. Wimmer, A. Prentza","doi":"10.1145/3598469.3598527","DOIUrl":"https://doi.org/10.1145/3598469.3598527","url":null,"abstract":"The implementation of interoperability as a key driver for pan-European procurement procedures requires well organized and coordinated testing procedures. Different interoperability principles must be verified within complex project situations, while adapting to vastly differing business requirements. Literature and common best practices already describe a large set of different testing methods covering conformance, compliance, and interoperability testing. However, these methods are not orchestrated in an overarching testing procedure, which is clearly mapped to the required interoperability characteristics. To fill up this gap, a framework for agile interoperability testing procedures (Agile Interoperability Testing Framework, AgInTeF) is proposed following the principles of Design Science Research. The framework offers three levels of testing components, orchestrated across three process layers that help to divide the overall complexity in an incremental fashion. The testing itself follows up to four testing steps that cover five identified key interoperability characteristics. Finally, AgInTeF is exemplified by applying it to the European project INTERPROC to verify its real-world feasibility.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134215510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Public services recommendation system: an alternative to customize the digital government transformation 公共服务推荐系统:定制化数字化政府转型的替代方案

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598511

Sandro Luís Brandão Campos, Josiel Maimone de Figueiredo

引用次数: 0

On Using Design Thinking to Define Public Challenges and Address SDGs 用设计思维定义公共挑战和解决可持续发展目标

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598532

George Valença, Hugo Medeiros, Katarina Santiago, Bruno Guedes, Matheus Fidelis, K. Brito

{"title":"On Using Design Thinking to Define Public Challenges and Address SDGs","authors":"George Valença, Hugo Medeiros, Katarina Santiago, Bruno Guedes, Matheus Fidelis, K. Brito","doi":"10.1145/3598469.3598532","DOIUrl":"https://doi.org/10.1145/3598469.3598532","url":null,"abstract":"Understanding, defining, and prioritizing the most important and target challenges to be addressed by the government institutions are historically arduous tasks. Besides, aligning the local perceptions of priority with broader objectives (e.g. Sustainable Development Goals - SDGs) adds a new layer of difficulty to the definition of public innovation policies. In this context, this paper details the initiative of a Brazilian public institution (the Foundation for the Support of Science and Technology of the State of Pernambuco - FACEPE) to define local innovation challenges that are centered on users and aligned with strategic goals, in special the SDGs. To perform this project, we proposed a design process that goes from Grand Societal Challenges to local innovation challenges, which are more relevant to local needs. We applied Design Thinking techniques to map problems and state challenges. The defined process was applied in two scenarios: (i) SDG 1, poverty, with a focus on access to health; and (ii) a group of SDGs (12-15) focused on sustainability. As main results, we highlight the achievement of FACEPE’s aim of reaching challenge statements and translating GSCs to the local reality, with reduced complexity and contestation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"298 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116096332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0