Proceedings of the 24th Annual International Conference on Digital Government Research最新文献_第4页

Exploring EU e-Delivery Integration for Enabling Interregional Innovation through the SilverHub Platform 探索欧盟电子交付整合，通过SilverHub平台实现跨区域创新

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598488

E. B. Jackson, Petteri Kivimäki, Ingrid Pappel, S. Yahia

{"title":"Exploring EU e-Delivery Integration for Enabling Interregional Innovation through the SilverHub Platform","authors":"E. B. Jackson, Petteri Kivimäki, Ingrid Pappel, S. Yahia","doi":"10.1145/3598469.3598488","DOIUrl":"https://doi.org/10.1145/3598469.3598488","url":null,"abstract":"Populations are aging rapidly in the EU, creating significant challenges and opportunities in the Silver Economy. The OSIRIS Interreg Baltic Sea initiative is a response to this aging challenge and is composed of quadruple helix stakeholders in Denmark, Finland, and the Baltic states. An ICT-based outcome of the project was SilverHub.eu, a collective intelligence digital platform that provides users with Silver Economy market reports, partner contact search, and innovation-supporting digital tools. However, it does not contain cross-border data exchange or e-service provision capability, which requires digital interoperability architecture and transitioning to becoming a more digitally mature platform. The Digital Europe Programme’s cross-border data exchange building block, eDelivery, was identified as a potential integration solution to improve SilverHub’s platform maturity level. This study is an initial qualitative investigation of the interoperability dynamics and requirements for the SilverHub ecosystem to integrate with eDelivery. Document analysis and several workshops with SilverHub stakeholders were conducted. Based on these results, an eDelivery organizational-specific model was deemed most appropriate for the SilverHub ecosystem, along with a dynamic discovery model for cross-border data exchange. Future work includes a feasibility analysis of eDelivery integration and simulating eDelivery data exchange between SilverHub and its organizational members.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130294303","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tackling the sustainability crisis through digital collective intelligence: the principles of doughnut economics in smart cities 通过数字集体智慧解决可持续性危机:智慧城市中的甜甜圈经济学原理

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598498

Aleksandra Kekkonen, I. Beliatskaya

{"title":"Tackling the sustainability crisis through digital collective intelligence: the principles of doughnut economics in smart cities","authors":"Aleksandra Kekkonen, I. Beliatskaya","doi":"10.1145/3598469.3598498","DOIUrl":"https://doi.org/10.1145/3598469.3598498","url":null,"abstract":"There is an urgent need for action to turn cities into hubs for dealing with environmental causes and creating better and more sustainable living for residents. Cities have become systems where sustainability has been neglected for decades due to the fast industrialization in the past. This research aims to investigate how cities can tackle the sustainability crisis on the local level, blending top-down and bottom-up processes through community involvement. The study focuses on the principles of doughnut economics and smart cities and presents opportunities for the practical implementation of digital collective intelligence in achieving sustainable urban development. Further, the article discusses the origins and fundamentals of doughnut economics, smart cities, and digital collective intelligence and critically analyzes their applicability in city governance. The paper proposes a blended model of city digital governance that combines top-down decision-making with community participation through digital collective intelligence. Finally, the article provides recommendations for cities to promote sustainable urban development. The findings of this study are relevant for policymakers, city planners, and researchers interested in promoting sustainable urban development through innovative approaches that blend top-down and bottom-up processes.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128980254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Collective digital transformation: Institutional work in municipal collaboration 集体数字化转型:市政协作中的机构工作

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598536

F. Carlsson, Marcus Matteby, J. Magnusson, Nataliya Berbyuk Lindstrom

{"title":"Collective digital transformation: Institutional work in municipal collaboration","authors":"F. Carlsson, Marcus Matteby, J. Magnusson, Nataliya Berbyuk Lindstrom","doi":"10.1145/3598469.3598536","DOIUrl":"https://doi.org/10.1145/3598469.3598536","url":null,"abstract":"Digital transformation is dramatically changing the provisioning of public sector services. As such, it has moved from an added channel to fundamentally reshaping the public sector. Albeit transformative, this increased utilization of digital solutions is not equally distributed within the sector. Much has been written about the digital divide and how the shift to digital services marginalizes groups of citizens, yet less is known about the differences inferred through uneven digital transformation across municipalities. While certain municipalities have been quick to adopt digital solutions, others fall behind, increasing the performance spread and significantly challenging the notion of equal access to public sector services. In this study, we explore a revelatory case of inter-municipal collaboration targeted at counteracting this growing inequality among citizens belonging to two different municipalities. We find that collective digital transformation is enacted with a strong emphasis on assuring the complementarity rather than homogeneity of the two involved parties. This finding is discussed from the perspective of institutional work and collective ambidexterity to identify future research opportunities in the study of collective digital transformation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115789524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Tourism Governments and Solidarity: Can Destination Management Organizations be involved in a refugee crisis while exploiting their digital capabilities? 旅游政府与团结:目的地管理组织能否在利用其数字能力的同时参与难民危机?

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598568

Nadzeya Sabatini

引用次数: 0

From Conventional Open Government Data Portals to Storytelling Portals: The StoryOGD Prototype 从传统的开放政府数据门户到讲故事门户:StoryOGD原型

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598542

A. P. Chokki, B. Vanderose

引用次数: 0

Ironies of Public Service Automation – Bainbridge Revisited 公共服务自动化的讽刺——班布里奇重访

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598514

Ida Lindgren

{"title":"Ironies of Public Service Automation – Bainbridge Revisited","authors":"Ida Lindgren","doi":"10.1145/3598469.3598514","DOIUrl":"https://doi.org/10.1145/3598469.3598514","url":null,"abstract":"Robotic Process Automation (RPA) and similar digital technologies are currently being implemented for automation of work processes in public service provision. Although RPA enables new empirical phenomena in the digital government context, automation of work is not a new and understudied phenomenon. In this paper, I claim that there is a risk that digital government researchers treat this phenomenon as being entirely new, omitting years of experiences made in other, related, fields of research. To prevent this risk, I call for digital government researchers to learn from adjacent research disciplines. I follow this call and present four ironies of automation, extracted from Lisanne Bainbridge's iconic work from 1983, and relate these to the public service automation context, using examples of RPA in local government organizations. The ironies concern contradictions in the underlying views on humans and human error in the design of automated systems and human-automation interaction, as well as the consequences of human-automation interaction in terms of new tasks (monitoring and take-over), re-configurations of responsibilities, and de- and re-skilling of humans interacting with automated systems. These findings can guide digital government theorization and empirical research on public service automation. Learning from adjacent fields of research is important to better understand and cumulatively build knowledge on the characteristics and effects of public service automation. Learning from an established knowledge base is also important to avoid foreseeable project and implementation failures. The paper is concluded with suggestions on future research topics for digital government researchers interested in public service automation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"177 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122258963","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Towards a Mobile-First Cross-Border eID Framework 迈向移动优先的跨境eID框架

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598562

Roland Czerny, Christian Kollmann, Blaž Podgorelec, Bernd Prunster, Thomas Zefferer

{"title":"Towards a Mobile-First Cross-Border eID Framework","authors":"Roland Czerny, Christian Kollmann, Blaž Podgorelec, Bernd Prunster, Thomas Zefferer","doi":"10.1145/3598469.3598562","DOIUrl":"https://doi.org/10.1145/3598469.3598562","url":null,"abstract":"The eIDAS technical framework has been successfully enabling cross-border e-government processes for many years. When initially conceived, today’s user habits and the prevalence and ubiquity of smartphones was nothing but a glimmer on the horizon. As a consequence, the concepts, technologies chosen, and technical standards used to carry out cross-border authentication were designed and chosen with browser-based user flows in mind. In this context, the network of eIDAS nodes and the interfaces defined to integrate them with all kinds of different national eID systems has stood the test of time. At the same time, however, transitioning these workflows to a mobile setting presents various significant challenges: Instead of using a single application (a web browser) to orchestrate the interaction of eID systems, eIDAS nodes and e-government service frontends (mostly using SAML), users are accustomed to using distinct native apps for every service and for interacting with eID systems. This work discusses different concepts essential for transitioning from such browser-based user flows to native app-to-app communication and combines them into a coherent concept. It presents a framework, which maintains browser compatibility, while at the same time providing all the benefits of native mobile apps, taking currently deployed eIDAS-based cross-border authentication to the next level by making it mobile-first, all without requiring invasive changes to existing infrastructure. As will be shown, a slew of technical constraints to overcome makes this a lofty goal, especially considering the heterogeneity of national eID systems which must obviously integrate well with the proposed concept.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129529073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Legal and Ethical Implications of Data Processing in Sex-Positive Techno Parties: the case of ZusammenKommen 性阳性技术方数据处理的法律和伦理含义:ZusammenKommen的案例

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598497

Zsofia Kenner

引用次数: 1

Does the Citizen's Education Level and Digital Information Ability Affect their Internet Rights Protection Willingness? 公民受教育程度和数字信息能力是否影响其网络维权意愿?

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598479

Yuanyuan Guo, Yili Deng, Qingguo Meng

{"title":"Does the Citizen's Education Level and Digital Information Ability Affect their Internet Rights Protection Willingness?","authors":"Yuanyuan Guo, Yili Deng, Qingguo Meng","doi":"10.1145/3598469.3598479","DOIUrl":"https://doi.org/10.1145/3598469.3598479","url":null,"abstract":"During the urban digital transformation, numerous products and services have undergone large-scale digitization, providing citizens with enhanced convenience and benefits. However, this rapid transformation has also resulted in the infringement of citizens' Internet rights. Safeguarding these rights is not only a requirement for upholding the rule of law but also a fundamental prerequisite for the further development of digital society. This study discusses the influence of citizens' education level on the willingness to protect Internet rights and the parallel mediating effect of digital information acquisition ability and digital information utilization ability. The results show that (1) citizens' education level has both positive and indirect effects on their Internet rights protection willingness, and the higher the ability to acquire and utilize digital information, the more likely they are to defend their rights on the Internet; (2) digital information acquisition ability and digital information utilization ability play a parallel mediating role between citizens' education level and Internet rights protection willingness. This research demonstrates that the government must also attach importance to educating citizens in digital information acquisition and utilization abilities to better enhance their Internet rights protection willingness. The study contributes to a deeper understanding of the relationship between education, digital information abilities, and the defense of Internet rights in the context of digital transformation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"33 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134181946","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Problem Formulation and Use Case Identification of AI in Government: Results from the Literature Review 人工智能在政府中的问题表述和用例识别:文献综述的结果

Proceedings of the 24th Annual International Conference on Digital Government Research Pub Date : 2023-07-11 DOI: 10.1145/3598469.3598518

Tupokigwe Isagah, Soumaya I Ben Dhaou

{"title":"Problem Formulation and Use Case Identification of AI in Government: Results from the Literature Review","authors":"Tupokigwe Isagah, Soumaya I Ben Dhaou","doi":"10.1145/3598469.3598518","DOIUrl":"https://doi.org/10.1145/3598469.3598518","url":null,"abstract":"The application of Artificial Intelligence (AI) technology has the potential to provide benefits to government and society and can present the next step in digital government development as the enable to make informed decisions, creation personalised service and detection of fraud in community. Despite these contributions, the technology can also create biases and discrimination in communities and among other risks. So far, the literature is focused on the technology level addressing performance efficiency and process improvement. In contrast, the literature lacks a comprehensive approach for planning AI projects and use case identification for government and public service delivery. The core question addressed in this paper is what factors should be considered when determining AI-related problems and establishing viable use cases. To address this question, the paper critically reviews existing approaches using the Context, Content, and Process (CCP) framework to identify problems and formulate AI use cases. Findings from the review rationalise the research gap and propose preliminary components that are significant in planning AI projects for the government.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125892142","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0