Proceedings of the 24th Annual International Conference on Digital Government Research最新文献

{"title":"On identifying early blockable taxpayers on goods and services trading operations","authors":"Douglas Silva, Sérgio T. Carvalho, Nadia Felix Felipe Da Silva","doi":"10.1145/3598469.3598515","DOIUrl":"https://doi.org/10.1145/3598469.3598515","url":null,"abstract":"Goods and services trading taxation faces a series of challenges around the world, either by its decentralized and adaptive aspect, or by the recurrent and increasingly elaborate fraudsters’ attempts seeking tax evasion. Machine learning techniques emerge as a powerful tool for analyzing a large volume of data in an effective and agile way, allowing to preemptively identify and stop suspicious behavior before fraudsters cause more effective damage to public treasury. In this sense, this work presents an analysis of classifying algorithms for identifying taxpayers whose suspicious transactions indicate a possible issuer or receiver of fictitious invoices, leading to its blockage and consequently interrupting its activities. The results, analyzed in comparison with the currently executed manual process, show how relevant the gains are when this resource is added to it.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"82 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126205168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Between International Practice and Academia: Review and integration of Open Government Data Benchmarks","authors":"Hao Kao","doi":"10.1145/3598469.3598477","DOIUrl":"https://doi.org/10.1145/3598469.3598477","url":null,"abstract":"Since the Obama administration encouraged open government data (ODG) in 2008, the OGD movement has been prevailed in the whole world. Efforts for evaluating OGD in global or regional scale also show progress throughout the years. Along the way, academia tried to grasp this trend by comparing these benchmarking efforts, whether by international organizations, private companies or regional authorities. This research aims to compare the review articles of international OGD benchmarks, reviews and analyze these benchmarks, and then review the benchmarking framework created by academia in the recent year and how these benchmark efforts from academia can integrate into international benchmarks. After reviewing six review articles about international OGD benchmarks, this research selects five repeated, and most frequently reviewed benchmarks and analyzes the methodology, level of analysis and indices. Then, a systematic literature review of recent OGD benchmark in academia were performed, the result shows that data quality and use/usage are the most frequent topics in academia, and there is a need for creating benchmarking efforts on OGD impacts, especially on social and economic. Finally, several recommendations about how academia can integrate benchmarks into practice are made. This research contributes to OGD research in three ways: (1) It stands on giants’ should, reviews and compares the review by academia for the OGD benchmark efforts. (2) It reveals the most frequent reviewed benchmarks by comparing these reviews of benchmark and shows the recommendation by these reviews. (3) It compares and reveals the current benchmarks conducted by academia, and how these research can be integrated by benchmarks by international organizations.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126628325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Understanding Cross-Boundary Information Sharing in Emergency Management: Insights from Public Alert and Warning Messages in US Local Governments","authors":"Tzu-Lun Chen, José Ramón Gil-García, G. Burke, Alessandria Dey, Derek Werthmuller","doi":"10.1145/3598469.3598524","DOIUrl":"https://doi.org/10.1145/3598469.3598524","url":null,"abstract":"Cross-boundary information sharing has a decisive influence on managing natural or human-made disasters. Existing literature provides valuable insights into the actors engaged in information sharing, the factors that influence their willingness to share information, the specific content they share, and the main results of information sharing in the context of emergency management. However, despite these contributions, our current knowledge about this topic is still limited in several ways, including overgeneralizing the involved actors, frequently ignoring the interdependence of multiple information-sharing flows, and a lack of empirical research that assesses information-sharing activities from a holistic point of view. Consequently, this study intends to extend the current discussion by empirically exploring the actors in detail and analyzing the multiple-flow information sharing dynamics. A case study of public alerts and warnings in US local governments was conducted to investigate the distinctive actors and features of information sharing and the factors that affect the information-sharing dynamics. Our interviews with eighteen alerting authorities indicate that both government and nongovernment actors can be subdivided into more specific categories with varying information needs, information resources, and levels of authority. We also find that the success of public alerts and warnings depends largely on the activities in two closely connected stages of information sharing: government-to-government and government-to-citizen, each of which faces unique challenges and has specific enablers. These findings reveal that only through a detailed analysis of various actors and information sharing flows can we have a holistic understanding of cross-boundary information sharing for emergency management and, from a practice perspective, provide a more accurate problem diagnosis for future improvement.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"74 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114715517","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Success Factors and Barriers of GovTech Ecosystems: A case study of GovTech ecosystems in the Netherlands and Lithuania","authors":"Marissa Hoekstra, Anne Fleur Van Veenstra, Nitesh Bharosa","doi":"10.1145/3598469.3598500","DOIUrl":"https://doi.org/10.1145/3598469.3598500","url":null,"abstract":"GovTech, an acronym of Government Technologies, is a novel concept that is gaining attention in the public and private sector. It entails improving the design and delivery of human centric public services and data-driven processes with the use of emerging (digital) technologies. Furthermore, GovTech is concerned with the development of digital technologies that are used in these processes or services, but that are often developed by organizations outside the public sector. As a result, GovTech ecosystems emerge, in which public and private organizations as well as civic partners, including citizens, collaborate. GovTech ecosystems can be defined as networks of citizens, public and private actors, academia, and (venture) capital involved in the development of technological solutions to address public challenges. At this moment, literature on GovTech is still scarce and empirical studies into the emergence and impact of GovTech ecosystems are even scarcer. Therefore, this study explores the emergence and development of GovTech ecosystems. More specifically, the goal of this study is to contribute to the understanding of the barriers and success factors for the emergence of GovTech ecosystems. To do so, this paper conducts an explorative case study of success factors and barriers of GovTech ecosystems in two frontrunner countries: the Netherlands and Lithuania. Regarding the emergence of GovTech ecosystems, we find that the way in which the two GovTech ecosystems emerged and are built up, differs. Whereas the ecosystem in Lithuania is more centralized, the ecosystem in the Netherlands is more scattered. In addition, we find that factors that contribute to successful GovTech ecosystems include public-private collaborations, having a clear vision and strategy, sufficient space for experimentation, having infrastructure, networks and initiatives in place that stimulate sharing of knowledge and resources, and the presence of a culture of co-creation and innovation.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124308845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Revolutionizing the Public Works Value Chain through AI monitoring: Towards an understanding of Increased Productivity in Perú","authors":"Oscar Miranda-Hospinal, David Valle-Cruz, Jorge Yrivarren-Lazo, Carlos Yula-Inca, Kevin Ronceros-Ponce","doi":"10.1145/3598469.3598550","DOIUrl":"https://doi.org/10.1145/3598469.3598550","url":null,"abstract":"Artificial intelligence is an emerging technology that has begun to be adopted in different organizations and also in public works. This poster proposes to explore the challenges and opportunities of AI, in the productivity of public works through a global approach to exploratory questions, based on the adaptation of the instrument designed by Criado et al. The objective is to explore the potential of AI to monitor the increase in productivity in the public works value chain, which is nothing more than the project cycle. Through a survey aimed at engineers, architects, logisticians, experts, and arbitrators, related to public works, the document ends with some lessons and recommendations for researchers and professionals interested in the study area.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"155 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124345999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"National and sub-national approaches towards the creation of an interoperability framework – the case of Spain: Creation of an interoperability framework – Spain","authors":"Miguel Alvarez-Rodriguez, Victoira Kalogirou, Federico Chiarelli, Allegra Crahay, Noémie Custers, Emilia Miscenà","doi":"10.1145/3598469.3598513","DOIUrl":"https://doi.org/10.1145/3598469.3598513","url":null,"abstract":"Interoperability allows public administrations to exchange public information in a faster and easier way and is recognised as a key factor supporting the digital transformation of European countries. In 2017, the European Commission published a revamped version of the European Interoperability Framework (EIF) which serves as a guiding document for European countries on how to set up digital public services while promoting cross-border and cross-sector interoperability. This policy paper aims to explore the role of the EIF and its related monitoring mechanism in helping European countries foster intra-national and cross-domain interoperability, as well as the digitalisation of public administrations and services. To answer the research question, a case-study approach is selected. In particular, insights and good practices from the Spanish interoperability framework are analysed. The study shows how a successful national story can be the result of a strong commitment to align with European initiatives and policies. In addition, the Spanish case provides evidence on how interoperability can be fostered at national and sub-national levels and serve as an inspiration for other European countries.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125408698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Dialect Translation of English Language to Telangana: Mexin Project","authors":"Hashwanth Sutharapu, Akshi Duggal, S. Tiwari, Edlira Vakaj, Fernando Ortiz-Rodríguez, Ruben Barrera-Hernandez","doi":"10.1145/3598469.3598553","DOIUrl":"https://doi.org/10.1145/3598469.3598553","url":null,"abstract":"Generally Telangana dialect is frequently spoken in vocal daily interactions. Official Telugu is the language used in books, newspapers, academic journals, and other types of literature. Telangana only produces a small quantity of literature and written material in documentary series form. Despite numerous attempts, the Telangana language’s range is still confined to vocal forms. We are attempting to build a dataset of Telangana words, that are obtained from various documents, novels, essays, plays, and everyday interactions of native speakers, to mitigate this barrier and enable the electronic profusion of Telangana dialect. The first phase of the work consisted of extracting some research papers relevant to the topic and gaining some more insight into the objective focused. We then moved on to collect words in the Telangana language as a second phase, i.e., making a dataset. Then using other methods such as tokenization we began with the third phase of our project to implement the proposed work where finally conversion of Telangana dialects is translated to English..","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"140 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127507802","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Crowdsourcing Smart City: SmartTaipei Project","authors":"Helen K. Liu, Yu-Wei Guo, Liang-Yu Chen","doi":"10.1145/3598469.3598474","DOIUrl":"https://doi.org/10.1145/3598469.3598474","url":null,"abstract":"Increasingly governments engage the crowd through online platforms to generate innovation and utilize collaborative platforms for AI adoptions as a governance strategy. This study aims to investigate the factors associated with terminated and implemented smart city or AI related technologies projects through qualitative analysis. This study selected a setting based on the Taipei Smart City Industrial Field Experiment Pilot Program since 2016. We collected online achieved data of the smart city proposals from 2016 to April 2023 (N=295). Based on those achieved data with descriptions for termination and implementation, this paper discusses the opportunities, challenges, and suggestions for overcoming such challenges of the SmartTaipei Project. Given that governments do not provide financial support for smart city pilot projects, enterprises acquire opportunities to experiment with and thus improve their products or services. The successful experiment is conducive to research and development, business expansion, and even government procurement. However, despite the fact that the SmartTaipei proposals and projects have been discussed and modified several times before implementation, 41.7% of the projects were terminated due to several reasons. We classify the total number of AI technologies adopted across all projects. We also use the Technology Enactment Framework as the analysis framework to summarize the reason why nearly 41.7% of the project (N=123) were terminated. To address the challenges of building smart cities, this paper suggests that municipal governments (1) build up platforms for stakeholder participation and assess progressive results, (2) develop a comprehensive development strategy and enhance digital infrastructure, and (3) develop a convention for international exchange.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127535712","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Security-Evaluation Framework for Mobile Cross-Border e-Government Solutions","authors":"Thomas Zefferer, Bernd Prunster, Christian Kollmann, A. Corici, Lukas Alber, Roland Czerny, Blaž Podgorelec","doi":"10.1145/3598469.3598529","DOIUrl":"https://doi.org/10.1145/3598469.3598529","url":null,"abstract":"Security evaluation is crucial for any security-critical system. In this context, a system can mean technical systems, organizations, or any other entity with certain security requirements. The major challenge in doing risk analysis is the trade-off between completeness and complexity. When done on a more abstract level, certain risks are potentially overlooked. When done on a very detailed level, risk analyses quickly become complex and exceed available resources. To tackle this challenge, various norms and standards propose different security evaluation methodologies. These methodologies vary depending on their target scope. Also, these standards typically remain on a rather abstract level to ensure broad applicability to different systems. In practice, this often complicates the application of these standards to concrete technical systems. In this paper, we tackle this issue by proposing a customized security-evaluation framework tailored to the special characteristics of cross-border e-government services. The proposed framework does not re-invent the wheel but combines aspects and approaches of established norms and standards to cherry-pick from each standard those aspects most beneficial for the given context. We evaluated the proposed framework by applying it to a set of software building blocks, which have been developed in the Horizon-2020 project mGov4EU and leverage mobile cross-border e-government services in Europe. The conducted evaluation shows that the proposed framework facilitates the practical application of security evaluations in the targeted domain and supports evaluators in handling the trade-off between completeness and complexity.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130021751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Evolution of Cybersecurity Concerns: A Systematic Literature Review","authors":"S. Ganapati, Michael Ahn, C. Reddick","doi":"10.1145/3598469.3598478","DOIUrl":"https://doi.org/10.1145/3598469.3598478","url":null,"abstract":"This paper provides a systematic literature review of cybersecurity concerns in public administration scholarship. The main intent is to outline the major shifts in the cybersecurity issues faced by public and nonprofit sectors. We undertake this exercise also to identify the future research agenda of emerging cybersecurity research gaps. Our principal finding from the literature is that public administration scholars and practitioners have not given attention to cyber-security until recently. Cyber-security did not emerge as a significant theme until the mid-2000s. There is a dichotomy in treating cyber-security as a technical problem or a management problem. Public administration scholars deemed cyber-security presumably as a technical problem, even though security policies have been in effect since the mid-1980s. The technical concerns have evolved from that of individual computer problems (e.g., viruses) to that of systemic network problems (e.g., ransomware attacks). Recent publications are showing the consideration of cyber-security as a management problem. Even so, the literature shows that cyber-security is not often on the radar screen of public administrators. We argue that our future research should focus on the administrative dimensions of cybersecurity. In this context, emerging research needs to focus on leadership awareness, budgetary allocation, and cyber insurance policies.","PeriodicalId":401026,"journal":{"name":"Proceedings of the 24th Annual International Conference on Digital Government Research","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123912260","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}