{"title":"Expanding Role and Potential of Curation in Education: A Systematic Review of the Literature","authors":"Catherine A. Cherrstrom, Carrie J. Boden","doi":"10.1080/02763877.2020.1776191","DOIUrl":"https://doi.org/10.1080/02763877.2020.1776191","url":null,"abstract":"ABSTRACT Advances in computing power have accelerated the growth of knowledge and created opportunities. However, the resulting tidal wave of information presents challenges, including vast quantity with varying quality. In higher education, curation offers one solution as librarians and faculty, as educators and researchers, increasingly curate knowledge for students, colleagues, and other stakeholders. Using integrative and systematic methods, the purpose of this literature review was to examine curation in education. This article presents major findings related to the panorama, perspective, people, product, place, purpose, and process of curation in education. We also discuss major themes including the changing and expanding landscape of curation from curating artifacts to content and data, from non-formal to formal learning contexts, from individual to collaborative curation, and the role of curation in education in bridging people, communities, and knowledge.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"113 - 132"},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2020.1776191","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41670090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What’s in a Name: Defining Reference/Introducing Ourselves","authors":"Loriene Roy","doi":"10.1080/02763877.2020.1755148","DOIUrl":"https://doi.org/10.1080/02763877.2020.1755148","url":null,"abstract":"ABSTRACT Reference is the word we use for the actions that librarians engage in to answer questions from the public. The art and practice of reference involves many actions that likely can only be understand through engagement. Students in a graduate basic reference class engage in active learning to introduce themselves to their classmates and to understand how to define what reference is. Both activities involve placing words in context.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"159 - 163"},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2020.1755148","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47737495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Collaboration between Library, Faculty, and Instructional Design to Increase All Open Educational Resources for Curriculum Development and Delivery","authors":"K. George, A. Casey","doi":"10.1080/02763877.2020.1749753","DOIUrl":"https://doi.org/10.1080/02763877.2020.1749753","url":null,"abstract":"ABSTRACT Students at universities spend an average of $1,250 yearly on textbooks and course materials. Can a collaboration between the Library and the Instructional Design Department create value for student populations by incorporating OER into the course development process? This is a case study of one University with a large online and distributed network with controls over the course design, timeline and curriculum delivered by the faculty. This University’s team tested whether the entire course could be designed in a scalable format using OERs collaborating with a librarian to organize the resources so students will have ready access to OER every time the course is offered. The result was an internal recommendation on structuring collaboration with the Library and course developers and presentation of the selected OERs in the Learning Management System. The result explored how adopting OERs redesigned course assignments and assessments in courses and fostered the development of original OERs in discipline-specific topics and content. The impact was a greater use of library resources by faculty and students and an economic impact to the student who does not have to purchase costly course materials. This process also supported course authentic assessment creation that are not dependent upon paid resources.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"112 - 97"},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2020.1749753","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48061244","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Utilizing Text Messages for Effective Outreach","authors":"Elizabeth E. Park","doi":"10.1080/02763877.2020.1755766","DOIUrl":"https://doi.org/10.1080/02763877.2020.1755766","url":null,"abstract":"ABSTRACT As librarians strive to reach students and share reference content, text messages are a new avenue to explore. Although many libraries receive reference questions through text, few initiate the conversation. Sending text messages with video tutorials relevant to class assignments has been an effective and innovative outreach at Bethel University’s College of Professional Studies (CPS). Over three years, we have sent 1,099 text messages and 38% of the video links included were clicked. Students saw the message and clicked the link at a significantly higher rate than links inside e-mail campaigns, as compared to industry standards and CPS’s statistics. Text messages are an effective form of communication because they are prevalent, have a high likelihood of being read, and their content can be easily tailored. Students and the broader academic community do not expect a text from the library and it builds social capital with them. This social capital is a valuable benefit to librarians seeking to demonstrate their relevancy in a competitive information environment. A similar initiative could benefit several areas in an academic library. Personal librarians, first year experience librarians, distance education librarians, or librarians supporting student success could build relationships through this level of individualized contact.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"87 - 96"},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2020.1755766","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41373578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Material-Mind-Method: On the Teaching of Reference beyond the Lecture: In-Class Hands-On Contact with Reference Sources","authors":"Loriene Roy","doi":"10.1080/02763877.2019.1709682","DOIUrl":"https://doi.org/10.1080/02763877.2019.1709682","url":null,"abstract":"ABSTRACT Reference librarians need to know how to use a vast array of reference sources. How do they acquire this knowledge? How can students arrive at their entry level positions with an arsenal of known sources and strategies for advancing this knowledge? Various strategies can be employed to provide students with options on how to launch their understanding for how and when to use specific sources. This column provides examples of how to incorporate active learning activities devoted to providing students in a group setting with options on how to begin and share their learning about reference sources.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"154 - 158"},"PeriodicalIF":0.0,"publicationDate":"2020-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2019.1709682","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48617039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Ultimate Survey: Asking One Question at a Time to Get Feedback from Library Users","authors":"Leticia M. Camacho, B. Wages, Taylor Harris","doi":"10.1080/02763877.2019.1642289","DOIUrl":"https://doi.org/10.1080/02763877.2019.1642289","url":null,"abstract":"ABSTRACT Libraries use surveys and other instruments to gather feedback from their users. However, with competition from many other campus entities requesting input, how can survey fatigue be avoided? To gather this feedback, the Social Sciences Reference Desk utilized a short, fun and easy method. Each week for 10 weeks during the fall semester of 2017, the reference assistants wrote a survey question on a whiteboard and provided sticky notes for patrons to write their answers. The survey provided valuable information about patrons’ needs and expectations. It also fostered changes that were easily implemented to improve the delivery of library services.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"1 - 14"},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2019.1642289","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46192678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Transitioning Online Reference Staffing Models: Assessing and Balancing Needs of Patrons and Practitioners","authors":"L. Wharton, Emily Mann","doi":"10.1080/02763877.2019.1678217","DOIUrl":"https://doi.org/10.1080/02763877.2019.1678217","url":null,"abstract":"ABSTRACT As staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change. Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"15 - 24"},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2019.1678217","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44038603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Samsul Farid Samsuddin, Suzila Mohamad Kasim, Aznizultina Md Nazar, Rusniah Sayuti, Azana Abd Hadi
{"title":"Challenges Faced by Subject Librarians in an Academic Library and Initiatives Toward Overcoming Them: UPM Library Experience","authors":"Samsul Farid Samsuddin, Suzila Mohamad Kasim, Aznizultina Md Nazar, Rusniah Sayuti, Azana Abd Hadi","doi":"10.1080/02763877.2019.1695702","DOIUrl":"https://doi.org/10.1080/02763877.2019.1695702","url":null,"abstract":"ABSTRACT Subject Librarians play an important role in an academic library, a role which it is crucial to study. There have been many published studies that have highlighted the lack of evidence on the competencies of Subject Librarians. This paper discusses the challenges faced by the Subject Librarians of the Universiti Putra Malaysia Library. The aim was to gather information from published documents regarding the experiences and practices carried out in efforts to increase the competencies of Subject Librarians. The outcomes from this conceptual paper serve as an important instructional tool for the training and development of Subject Librarians. The results might also provide guidance for the implementation of a similar program or relevant problem-solving plans for other libraries in the region.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"75 - 85"},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2019.1695702","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48925585","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Assisting, Instructing, Assessing: 21st Century Student Centered Librarianship","authors":"Lauren Newton, Dan Feinberg","doi":"10.1080/02763877.2019.1653244","DOIUrl":"https://doi.org/10.1080/02763877.2019.1653244","url":null,"abstract":"ABSTRACT For librarians at the University of North Florida, there was a need to move beyond information literacy instruction to one-on-one and small group research consultations to aid in student success. By staffing the research desk with staff and students, librarians were able to open their calendars to allow more time for in-person, phone, and online consultations to aid in meeting the research goals of students at the institution. After assessing the research consultation program for two years, there has been a positive correlation between research consultation usage, satisfaction in completing assignments, and student success measures throughout the university.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"25 - 41"},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2019.1653244","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41334677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Student Information Use and Decision-Making in Innovation Competitions and the Impact of Librarian Interventions","authors":"H. Howard, Dave Zwicky","doi":"10.1080/02763877.2019.1691966","DOIUrl":"https://doi.org/10.1080/02763877.2019.1691966","url":null,"abstract":"ABSTRACT At a large Midwestern university, librarians work closely with an annual undergraduate agricultural innovation competition to guide students through the process of conducting market research and assessing patentability. In 2018, the authors conducted an exploratory study using focus groups of students who had participated in that year’s competition in order to learn how students find and use information in a competition setting, to evaluate the impact of library support on the students’ success, and inform further assessment activities. Results showed that students used information from the library and from their own research, notably seeking out first-hand expertise, to practice evidence-based decision-making.","PeriodicalId":35386,"journal":{"name":"Reference Librarian","volume":"61 1","pages":"42 - 55"},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/02763877.2019.1691966","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42132538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}