{"title":"Identifying self-drive tourists' main routes, motivations and decision-making in Peninsular Malaysia","authors":"Nadzirah Hosen , Isabel Paulino , Amran Hamzah","doi":"10.1016/j.annale.2025.100180","DOIUrl":"10.1016/j.annale.2025.100180","url":null,"abstract":"<div><div>This study explores the under-researched domain of self-drive tourism in rural and developing regions, focusing on the Asia-Pacific, particularly Peninsular Malaysia. The primary objective is to enhance understanding of self-drive tourism dynamics in this region by examining aspects such as routes, motivations, and decision-making processes. Using an exploratory qualitative approach, interviews were conducted with key stakeholders from car rental companies and international self-drive tourists. Findings highlight main circular routes, popular stopovers, and key attractions. Additionally, three motivational dimensions emerged: experiential (emotional benefits), functional (spatial and service aspects), and attractions-based (aesthetic, cultural, and nature-related interests). The study also reveals the central role of recommendations from personal networks and digital platforms in tourists' decision-making. Contrary to prior literature, pre-trip planning proves crucial in route setting and stopover choices, challenging the notion of spontaneity often linked to self-drive tourists.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100180"},"PeriodicalIF":4.0,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143891841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Promoting gender inclusivity through community-based tourism","authors":"Adel Nikjoo , Siamak Seyfi , Jarkko Saarinen","doi":"10.1016/j.annale.2025.100181","DOIUrl":"10.1016/j.annale.2025.100181","url":null,"abstract":"<div><div>Inclusivity has become a critical focus in tourism studies, but still limited attention has been given to how tourism advances women's economic participation in societies with entrenched gender roles. This study addresses this gap by examining shifts in gender dynamics across five villages on Iran's Qeshm Island following the rise of community-based tourism. Employing ethnographic methods, the research draws on in-depth interviews with 57 participants conducted during two separate periods in 2022, alongside observations. Findings demonstrate how tourism pathways can become more gender inclusive and highlight the importance of women's early engagement in tourism for advancing path inclusivity, leading to renegotiation of gender norms. The study underscores the role of community efforts and external support in driving sustainable gender transformation.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100181"},"PeriodicalIF":4.0,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143887936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dieu Thi Tran , Kiet Tuan Nguyen , Da Van Huynh , Brigitte Stangl
{"title":"Satisfaction with response: The impact on potential customers' perceived service quality and intent to stay","authors":"Dieu Thi Tran , Kiet Tuan Nguyen , Da Van Huynh , Brigitte Stangl","doi":"10.1016/j.annale.2025.100179","DOIUrl":"10.1016/j.annale.2025.100179","url":null,"abstract":"<div><div>Limited research exists on the types of responses to online reviews that effectively meet the expectations of potential hotel guests, and whether their satisfaction with these responses leads to improved perceived service quality and intent to stay. This study examines the Vietnamese Mekong Delta as an emerging destination, investigating how different response approaches and content impact guest perceptions. It is the first to explore how potential guest satisfaction with hotel responses influences service quality perception and intent to stay. A 3 (response approaches namely full response, selective response and no response) x 2 (response content types namely customized response and rote response) between-subject experiment was conducted with 260 participants via <span><span>Qualtrics.com</span><svg><path></path></svg></span>. Using ANOVAs and PLS-SEM, results reveal that full, customized responses yield the highest satisfaction and perceived service quality. Satisfaction with responses positively impacts intent to stay directly and indirectly via perceived service quality. Given the increased attention to online review management strategies in the post-pandemic context, this study provides valuable insights and managerial recommendations for hoteliers in emerging destinations.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100179"},"PeriodicalIF":4.0,"publicationDate":"2025-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143873803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A tourism area life cycle model with an index-dependent growth rate for modelling the poststagnation stage","authors":"M. Rodrigo , I. Ajala , A.K. Irhanida","doi":"10.1016/j.annale.2025.100177","DOIUrl":"10.1016/j.annale.2025.100177","url":null,"abstract":"<div><div>The resilience of the tourism industry is increasingly reliant on robust health infrastructure and effective disease detection systems, particularly in the face of ongoing global health challenges. This study introduces a modified tourism area life cycle model to explore the interplay between health preparedness and tourism dynamics. By linking growth rates to quantifiable indicators from the WHO International Health Regulations core capacity index, which evaluates adherence to global health standards, the model effectively illustrates tourist population behaviours alongside health capacity. It highlights trends of decline or rejuvenation during the poststagnation phase and provides predictive insights relevant to five representative countries.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100177"},"PeriodicalIF":4.0,"publicationDate":"2025-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143855457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Spatial patterns and geographic characteristics of tourism-accommodation intensity hotspots in Kyoto city","authors":"Haruka Kato","doi":"10.1016/j.annale.2025.100178","DOIUrl":"10.1016/j.annale.2025.100178","url":null,"abstract":"<div><div>The tourism intensity index can be used to determine the risk of overtourism. This study aimed to clarify the spatial patterns and geographic characteristics of tourism-accommodation hotspots in Kyoto City. This study calculated the tourism-accommodation intensity index as the ratio of the number of accommodation rooms to that of households. The results revealed that tourism-accommodation intensity hotspots emerged in neighborhoods near the periphery of the southeastern historical center. The hotspots emerged in neighborhoods where the number of rooms has exceeded that of households. Additionally, this study revealed that tourism-accommodation intensity hotspots were spatially associated with proximity to main stations and world heritage sites. This study's findings are useful for developing effective urban zones with total volume control in these neighborhood-units.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100178"},"PeriodicalIF":4.0,"publicationDate":"2025-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143848339","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Esi Akyere Mensah , Doreen Nyarko Anyamesem Odame , Isaac Ankrah , Theresa Obuobisa-Darko , Robert Ebo Hinson
{"title":"From reviews to reflections: Understanding tourist sentiments and satisfaction in African destinations through user-generated content","authors":"Esi Akyere Mensah , Doreen Nyarko Anyamesem Odame , Isaac Ankrah , Theresa Obuobisa-Darko , Robert Ebo Hinson","doi":"10.1016/j.annale.2025.100174","DOIUrl":"10.1016/j.annale.2025.100174","url":null,"abstract":"<div><div>User-generated content continues to shape global tourism trends, yet Africa's growing tourism sector has received limited attention. This study addresses this gap by investigating tourist sentiments and satisfaction across ten African destinations from 2018 to 2023. Employing a mixed method approach with advanced machine learning techniques, the results reveal generally positive sentiment, with both well-trodden and less-travelled destinations offering distinct experience and satisfaction. Among others, this study contributes to tourism research by expanding the focus to African destinations to capture evolving tourist sentiments.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100174"},"PeriodicalIF":4.0,"publicationDate":"2025-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143791959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Frank W. Milbourn V, Ethan R. Wertlieb, Robert W. Orttung
{"title":"Localized climate change impacts on tourism businesses","authors":"Frank W. Milbourn V, Ethan R. Wertlieb, Robert W. Orttung","doi":"10.1016/j.annale.2025.100176","DOIUrl":"10.1016/j.annale.2025.100176","url":null,"abstract":"<div><div>Climate change models are becoming increasingly granular, making it possible to predict how specific tourist destinations will be affected according to four different greenhouse gas emission scenarios, ranging from current levels of emissions to enhanced mitigation measures. For a popular destination like France, the changing flows of domestic and international tourists will have a strong impact on local businesses. This research makes a methodological innovation by helping tourism-oriented businesses predict how climate change will affect their specific location in terms of temperature changes and economic impacts. By using European National Meteorological and Hydrological Services data combined with the CMIP6 climate models, we can show with greater granularity than before the different reactions of international and domestic tourists to these new climate trends and the differing impacts on the seasonality of when tourists will visit different destinations across France. The empirical results show that fewer international tourists, who spend more money per capita than domestic tourists, will visit southern France in the summer months, but that their numbers will increase at other times of the year. Changes among domestic tourists are less pronounced. Although overall tourism to France is expected to increase, fewer international visitors will arrive under climate futures defined by fossil-fuel driven scenarios than more sustainable ones. To achieve the best results, businesses in host communities should place climate mitigation measures at the center of practices and policies to navigate the impact of increasing temperatures and tourist reactions.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100176"},"PeriodicalIF":4.0,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143785690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"When motivation follows the climate: Changing mountain environment influences motive constructs of recreational alpinists","authors":"Emmanuel Salim , Célian Gruet , Philipp Sacher , Brooklyn Rushton , Katherine Hanly","doi":"10.1016/j.annale.2025.100175","DOIUrl":"10.1016/j.annale.2025.100175","url":null,"abstract":"<div><div>Alpinism, a high-risk and skill-intensive form of mountain tourism, is deeply intertwined with the mountain environment, making it a practice highly susceptible to the impacts of climate change. This study examines European alpinists' motivations and the impact of climate-driven landscape changes, like glacier retreat and increased hazards. Using a mixed-methods approach, the study combines a survey of 1071 alpinists with 30 in-depth interviews to identify key motivational constructs and how a changing climate influences these constructs. Results reveal that motives centre on the natural environment, social connection, the sporting nature of alpinism, and achieving iconic climbing objectives. The analysis highlights the emergence of a “last-chance to climb” motive, driven by disappearing or increasingly inaccessible routes due to climate change.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100175"},"PeriodicalIF":4.0,"publicationDate":"2025-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143777673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Black American women's roots travel","authors":"Leah Butterfield","doi":"10.1016/j.annale.2025.100173","DOIUrl":"10.1016/j.annale.2025.100173","url":null,"abstract":"<div><div>This article examines Black American women's roots travel throughout the African diaspora between 2000 and 2023. By analyzing interviews with travelers alongside roots travel memoirs, this study shows how such travel responds to historical dislocation and U.S. inequities. The trips are characterized by an expansive quest for felt knowledge, transhistorical connection, familiar sights, and belonging. For Black American women, roots travel has ambiguous results. The trips can facilitate pleasurable affects and fleeting connections. At the same time, such travel rarely results in conclusive findings about one's heritage. As a result, travelers embrace and create small spaces of belonging, adopt the identity of permanent traveler, or find power in occupying the margins.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100173"},"PeriodicalIF":4.0,"publicationDate":"2025-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143637250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Systems thinking to adapt tourism to climate change: Application to summer glacier skiing in Switzerland","authors":"Ephraim Gerber , Jeanne Fournier , Emmanuel Salim , Emmanuel Fragnière , Leïla Kebir","doi":"10.1016/j.annale.2025.100172","DOIUrl":"10.1016/j.annale.2025.100172","url":null,"abstract":"<div><div>Climate change affects mountain tourism and summer glacier skiing, a highly vulnerable activity. This paper explores the complex dynamics affecting summer glacier skiing in Swiss Alpine destinations. The methodology involved conducting 26 semi-structured interviews followed by three workshops with tourism stakeholders. Applying systems thinking, this research highlights the challenges faced by summer glacier skiing destinations and the ongoing commitment required amid evolving cryosphere dynamics. Sustaining summer glacier skiing touches on vulnerability factors in climatic and socioeconomic dimensions. The disappearance of the activity has implications for the cable car companies, the hospitality sector and the wider mountain tourism industry. The systems thinking approach in this research reveals feedback loops and leverage points, such as uncertainties about the future of the activity.</div></div>","PeriodicalId":34520,"journal":{"name":"Annals of Tourism Research Empirical Insights","volume":"6 1","pages":"Article 100172"},"PeriodicalIF":4.0,"publicationDate":"2025-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143600717","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}