{"title":"Experiential Learning Documentation Project in the Technical Communication Classroom","authors":"Rachel W. Lott, L. Johnson","doi":"10.1109/ProComm53155.2022.00036","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00036","url":null,"abstract":"This case study presents a collaborative experiential learning project where, over 1.5 years, 400 students have written, edited, and designed documentation for the campus Learning Management System. Our documentation project addresses several workplace and pedagogical issues: First, it attempts to foster the communication skills the business world finds lacking in college graduates. Second, the project serves a real purpose with an actual audience, teaching corporate social responsibility, and providing immediate user feedback. Third, the project is evaluated using specification grading, similar to what is used in the workplace. In short, our project provides real-world experiential learning and an opportunity for student publication (which increases hireability); it facilitates social responsibility and awareness through layered communication and cooperation; it strengthens university morale by serving on-campus users; and it produces a product the university can be proud of. Because it is an ongoing on-campus project, it reduces the need to hunt for new opportunities and liaise legalities. Finally, it provides a meaningful writing assignment for students to practice their communication skills.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121451399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Feminist Rhetorical Theory in Program Building: “Saturday Tapes” with Janice Lauer","authors":"Jessica Lauer, Alexis F. Piper","doi":"10.1109/ProComm53155.2022.00047","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00047","url":null,"abstract":"This article presents the preliminary findings of a research project that aims to document one of the earliest and most successful Rhetoric and Composition graduate programs in the country, started by Dr. Janice Lauer Rice at Purdue University. Using interview tapes housed in the Janice M. Lauer special collections at Purdue University, we use a case study approach to identify the strategies she used to persuade and navigate relationships with reluctant colleagues. The “Saturday Tapes” are a collection of recordings that capture six separate interviews with Lauer about distinct topics related to her career as an administrator, a mentor, and a scholar. Specifically, we analyze Interview #1 of the Saturday Tapes, which interviews Lauer about the founding of the rhet-comp graduate program at Purdue. Our findings indicate and we subsequently argue that, in this interview, Lauer used non-identification and empathy without coercion or erasure of difference with her colleagues in order to build the program all the while maintaining departmental collegiality. Further, we assert that Lauer’s disidentification with conventional Rhetoric and her strategic use of feminist rhetorical principles were key in the development of a successful Rhetoric and Composition graduate program. In the spirit of feminist rhetorical practices, we open up possibilities regarding what this approach could lend to the future of Rhetoric and Composition.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121817299","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data Visualizations: An Integrative Literature Review of Empirical Studies Across Disciplines","authors":"Carolyn Gubala, Lisa Melonçon","doi":"10.1109/ProComm53155.2022.00024","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00024","url":null,"abstract":"This paper addresses the increasing importance of information literacy, especially visual communication and data visualizations. We use visualizations here to mean the visual depictions of data via charts, graphs, and other forms. We focus on data visualizations because they are typically the first thing that draws the reader’s attention.Our study updates the results of a previous literature review on data visualizations [6] that reported on 25 empirical studies that asked participants about data visualizations in health and medical information contexts. By updating this integrative literature review with data from the last five years (2017-2021), our goal is to examine changes in empirical research on data visualizations across disciplines. This analysis of 32 empirical studies found that pictographs, icon arrays, and bar charts remain effective choices for data visualizations with diverse users. However, the studies also point to an ongoing need to conduct research with more contextualized research questions and a focus on interactive displays, issues of numeracy, and a closer look at risk. More so than scholars in other disciplines, TPC scholars are uniquely positioned to focus on context with an eye toward generalizable approaches, which are much needed in research communicating complex health information through data visualizations.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"167 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122274270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Derek G. Ross, Brett Oppegaard, Russell Willerton, Y. Tang, Austin Pearson
{"title":"A Bear on a Wall: Disruptive Agents of Space- and Place-Based Ethical Boundaries","authors":"Derek G. Ross, Brett Oppegaard, Russell Willerton, Y. Tang, Austin Pearson","doi":"10.1109/ProComm53155.2022.00009","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00009","url":null,"abstract":"Viral videos of human-animal interactions are prevalent among social-media sites. The comments sections of these videos are sites of debate over the ethics of place. In this study, we analyze comments on three viral videos to investigate three questions: Who has, or who creates, authority in construction of a space- or place-based ethic? In what ways are arguments about environmental ethics regarding space and place formed, and how do they emerge in social media spaces? What can we learn from an investigation of specific viral videos, including their associated comments, as they relate to place and space-based ethics? This study suggests interesting possibilities for the way ethics-related information moves, and for the ways we consider place and space in relation to ourselves and our world.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"258 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122669834","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"User Support for Everyday Technology from the Perspective of the Elderly","authors":"E. Jakobs, Simone Wirtz-Brückner","doi":"10.1109/ProComm53155.2022.00086","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00086","url":null,"abstract":"Older people are one of the largest consumer groups in western industrialized countries. This paper examines how they use everyday technology (equipment, support needs, problem-solving strategies, use and perception of user manuals). It is based on a qualitative interview study (n=138) from 2018 with representatives of the age groups 55+, 65+ and 75+. The data are compared to an equivalent study from 2008. Results show that the participants are well equipped. Many devices are digital, multifunctional, and connected. The need for help varies depending on the device (complexity, familiarity), situation (initial situation, usage situation), and action. With digital devices, actions such as installing and configuring software or settings are described as difficult and error-prone. The results show a broad range of problem-solving strategies. Manuals play an important role. Their quality is evaluated controversially. The most frequently addressed characteristics are the quality of presentation, the availability of instruction manuals, their country of origin, and their scope. The results indicate a need to reconsider support services for the target group. The need for action concerns the design of instructions in manuals and the design and implementation of additional means, e.g., how-to videos for difficult, error-prone actions and new support networks.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131797124","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Extended Abstract: UX and the Audience: Audience Experience","authors":"S. B. McCullouch","doi":"10.1109/ProComm53155.2022.00088","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00088","url":null,"abstract":"Postmodern life is increasingly engaged in ubiquitous hyperreal scenarios. These scenarios include media interfaces that mesh entertainment with data collection and audience analytics. As these practices escalate in the media industries, there is an increased need for explication and advocacy on the behalf of audiences. An examination of current conceptualizations of audiences in media spaces is called for. Technical and professional communicators and UX researchers and professionals, as interrogators and advocates, are encouraged to engage readily with agentive audiences in media industry spaces.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134474207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laura Gonzales, Cana Uluak Itchuaqiyaq, Corina Kramer, Chris Lindgren, Suban Nur Cooley, Daniel P. Richards, E. Rose, Kellie Sharp-Hoskins
{"title":"Extended Abstract: UX in/as political renegotiation","authors":"Laura Gonzales, Cana Uluak Itchuaqiyaq, Corina Kramer, Chris Lindgren, Suban Nur Cooley, Daniel P. Richards, E. Rose, Kellie Sharp-Hoskins","doi":"10.1109/ProComm53155.2022.00089","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00089","url":null,"abstract":"This panel extends the scope of user experience (UX) to be more inclusive of social and environmental justice aims by providing a series of diverse case studies that cover topics of community engagement, transnational research, technical communication pedagogy, content management systems, and environmental resilience and accentuating aspects of justice, diversity, and inclusion that underlie each. The case studies are held together by a commitment to offer researchers and practitioners tangible, inclusive UX methods.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131070706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A Life-skills Course for Engineers to Acquire Communication Skills and Team Skills","authors":"D. John","doi":"10.1109/ProComm53155.2022.00010","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00010","url":null,"abstract":"Engineers need team skills and communication skills to function effectively at their workplace globally. Accreditation standards also set the above-stated skills as desirable attributes for graduates. The courses designed for engineering students, and their program outcomes, do not often meet the requirements of the workplace adequately. Communication is still a major drawback among present-day engineers, especially when English is their second language. Therefore, this study is an attempt to describe the course design of a 5-week non-credited Life Skills Course to integrate communication skills, team skills and interpersonal skills. I conducted the proposed study at Sri Sivasubramaniya Nadar (SSN) College of Engineering, an affiliated autonomous technical institution under Anna University. This study describes course-designing in Engineering Communication and English for Specific Purposes} (ESP). The study introduces the course, the course participants, the activities the teacher devised to enhance communication skills and team skills, the teacher-researcher’s observations and reflections of the course, and the students}’ feedback of the same. The responses of the learners indicate that introducing the Life Skills Course would increase learner-participation, and the ability to express themselves freely, and develop their team skills and interpersonal skills. The investigation shows that the course on Life Skills enhanced their confidence and improved their communication skills}.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134195841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Extended Abstract: Localized Usability and Agency in App Design to Accommodate China’s Social and Healthcare Exigency","authors":"Hua Wang","doi":"10.1109/ProComm53155.2022.00061","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00061","url":null,"abstract":"This research adopts a walkthrough method combining the approach of rhetorical-cultural analysis to investigate the app’s environment of expected use by examining its interfaces, the features/functions, and texts on the interfaces to investigate how the app amply users’ rhetorical agency and accommodate China’s social and healthcare exigency to promote social justice.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123072095","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Andrew Booth, Maclain Scott, Drake Gossi, T. Hooker, Nigel O'Hearn, Vanessa López, C. Spinuzzi
{"title":"“The Somebody Elses Is Getting Few and Far between”: Solidarity and Individuality in Rural Texas Communities","authors":"Andrew Booth, Maclain Scott, Drake Gossi, T. Hooker, Nigel O'Hearn, Vanessa López, C. Spinuzzi","doi":"10.1109/ProComm53155.2022.00007","DOIUrl":"https://doi.org/10.1109/ProComm53155.2022.00007","url":null,"abstract":"How do small communities lose solidarity, and how can professional communicators help them to move toward constructive community dialogue? In this paper, the authors focus on Community C1. We find that in contrast to other communities, C1 participants express low solidarity (the ties that bind people together in a community or society). Drawing on documents and statistics, we identify factors that have frayed C1’s solidarity, including fluctuations in regional industry and low trust in local government. We conclude by discussing the insights that professional communicators can offer communities like C1 as they move toward constructive community dialogue.","PeriodicalId":286504,"journal":{"name":"2022 IEEE International Professional Communication Conference (ProComm)","volume":"2015 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127682259","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}