Proceedings of the 35th annual ACM SIGUCCS fall conference最新文献_第5页

Online courseware inspires it student consultants & IT staff 在线课件激励it学生顾问和it员工

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294094

J. Laakso, Kathy Garramone

{"title":"Online courseware inspires it student consultants & IT staff","authors":"J. Laakso, Kathy Garramone","doi":"10.1145/1294046.1294094","DOIUrl":"https://doi.org/10.1145/1294046.1294094","url":null,"abstract":"To provide consistent and in-depth training to The University of Montana's IT Central student help desk and to the Student Technology Assistants Program (STAP), we successfully implemented an on-line training program. UM has a population of over 16,000 students, faculty and staff. IT Central and STAP support the software computing needs of students and the desktop/software needs of departmental faculty and staff. While the student consultants have a diverse set of skills and knowledge, they need to provide consistent customer service for the software and systems we support. Since funding at our small university doesn't allow for staff to provide training to students on a regular basis each semester, we began researching online courseware options. We chose SkillSoft; the response has been enthusiastic. Using their curriculum, we designed a training program whereby student consultants progress from basic to advanced classes. Each consultant is responsible for completing a specific number of courses per semester, ranging from desktop support to network troubleshooting. At the end of each semester, they may be eligible for a raise based on their coursework completion and actual hours worked. When they complete several semesters of courseware, they are then prepared to take the Microsoft Desktop Certification Exam if they desire. Our primary goal is to improve customer service among our student consultants. Secondly, SkillSoft programs are also being utilized by IT staff and UM's Library and Residence Life technology assistants. In addition, we are pleased that there is significant interest in offering SkillSoft to other campus department personnel.","PeriodicalId":277737,"journal":{"name":"Proceedings of the 35th annual ACM SIGUCCS fall conference","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115410849","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A little help from my friends 我的朋友帮了点小忙

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294121

C. Cusano, S. Santini

引用次数: 4

University of Toronto Mississauga: "the one" project 多伦多大学密西沙加分校:“唯一”项目

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294097

Joe Lim

引用次数: 0

Multimedia magic: moving beyond text 多媒体魔法:超越文本

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294047

C. Anderer, J. M. Neff, Paul Hyde

引用次数: 1

Toward a software development model for automatic marking software 探讨了自动打标软件的软件开发模型

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294092

H. Koike, K. Akama, Chiharu Ishikawa, Nagatomo Nakamura, Shinya Watanabe

{"title":"Toward a software development model for automatic marking software","authors":"H. Koike, K. Akama, Chiharu Ishikawa, Nagatomo Nakamura, Shinya Watanabe","doi":"10.1145/1294046.1294092","DOIUrl":"https://doi.org/10.1145/1294046.1294092","url":null,"abstract":"In recent years, we have developed several automatic marking systems and used them for marking students' programs, Word files, Excel files, and e-mails in our courses. The automatic marking software provides an effective way to know students' learning states, and enables us to conduct many tests in a large class or an internet online class. Teachers can give students more appropriate instructions and advice referring to the information collected by the systems. If we can expand the use of automatic marking software for other subjects, more teachers and students would benefit. However, developing reliable and efficient marking systems using conventional methods is a difficult and time-consuming job. To help programmers develop automatic marking systems in a clearer, more systematic way, we need a software development model for automatic marking systems. Through development of our systems, we found common structures among several different systems. Generalizing the structures is a first step towards making the model. In this paper, we share our experience of developing automatic marking software and using them in our classes. We then formalize generalizations of the automatic marking systems.","PeriodicalId":277737,"journal":{"name":"Proceedings of the 35th annual ACM SIGUCCS fall conference","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121804544","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 8

UD dropbox 2.0: collaboration magic dropbox 2.0:协作的魔力

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294118

Anita Z. Schwartz

{"title":"UD dropbox 2.0: collaboration magic","authors":"Anita Z. Schwartz","doi":"10.1145/1294046.1294118","DOIUrl":"https://doi.org/10.1145/1294046.1294118","url":null,"abstract":"Project collaborators quickly realize that using e-mail attachments to exchange large amounts of information is less than optimal. Exhausted quotas and stringent attachment filtering can lead to e-mail messages' being rejected by mail servers. At the same time, users become frustrated with lengthy transmission times and the inefficient handling of massive attachments due to e-mail protocols and client storage schemes. Alternative internet applications, such as anonymous ftp or web publishing, create additional problems for systems and collaborators such as security issues, access control, and overall inconvenience of use. To provide an easy-to-use, secure and efficient solution for sharing information with users across the internet, Network and Systems Services (NSS) at the University of Delaware developed the UD Dropbox 2.0 service. It allows a user to upload files and specify recipient e-mail addresses from a web browser. An e-mail message is sent to each recipient in lieu of the actual files and contains the information necessary to download the files via a web browser. The UD Dropbox 2.0 service software package is distributed by the University of Delaware under the GNU General Public License (GPL) and requires a web server with PHP5 support. This paper will explain the details of the UD Dropbox 2.0 service and why it is collaboration magic.","PeriodicalId":277737,"journal":{"name":"Proceedings of the 35th annual ACM SIGUCCS fall conference","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125485075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 6

Communications planning: defining levels and phases of information distribution 沟通计划:定义信息分发的层次和阶段

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294059

A. DeSimone

引用次数: 0

Traversing the LMS terrain 穿越LMS地形

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294130

K. Wainwright, M. Osterman, Christina Finnerman, Bill Hill

引用次数: 28

A course's comparative analysis: traditional classroom and distance learning 一门课程的比较分析:传统课堂教学与远程教学

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294133

María de Jesús, Juan C. Karman

引用次数: 0

When disaster struck: how pennington biomedical research center supported an entire academic health center 当灾难来袭:彭宁顿生物医学研究中心如何支持整个学术健康中心

Proceedings of the 35th annual ACM SIGUCCS fall conference Pub Date : 2007-10-07 DOI: 10.1145/1294046.1294096

C. Lassalle

{"title":"When disaster struck: how pennington biomedical research center supported an entire academic health center","authors":"C. Lassalle","doi":"10.1145/1294046.1294096","DOIUrl":"https://doi.org/10.1145/1294046.1294096","url":null,"abstract":"How would you do your job tomorrow if you lost your physical space today? Just this one question probably makes your mind spin in all directions looking for answers. This paper will guide you through the process of starting up an entire campus that was destroyed by a disaster. * SPACE - Should you partner with another university within your city or state for space to replace your physical office space? * INGENUITY - Since Higher Education is not wealthy, can you find creative ways to collaborate? * GOALS - \"The Show Must Go On.\" Can academic programs take a one-year leave of absence? * UNITED - Is the IT Department now responsible for everything since every department uses the web to disseminate information? * Faculty curriculum, syllabus, and grades * Payroll, Business Office, and Budget data systems * Student computers left in dorms * CASH - What funds would you access to set up a school, department, and network if your campus location and surrounding city was severely damaged by a catastrophe? You will need servers, printers, computers, software, and office space. * COMMUNICATION - How do you contact your faculty, students, and staff? Do you have a Crisis Server already setup in an offsite location? * SUPPORT - How large of a skeleton crew is needed during the post-emergency time for startup. These questions will be answered in this paper. The process will start with the initial crisis meeting; take you through the setup of networks, classrooms, and faculty offices; discuss how to support the schools during their time on your campus; and finally talk about the day when they say \"I AM READY TO GO HOME!\".","PeriodicalId":277737,"journal":{"name":"Proceedings of the 35th annual ACM SIGUCCS fall conference","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2007-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132309993","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0