{"title":"Heterogeneous system integration platform for enterprise collaboration: A case study in large scale business group","authors":"Cheng Wang, Jing Wu, Qi-Rui Peng, Jun Li, Qing Li","doi":"10.1109/ICSESS.2010.5552298","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552298","url":null,"abstract":"Currently, enterprise collaboration becomes a key issue for a company to keep competence in the industrial and economic context. The academic research and industrial practice have achieved inspiring results based on Service Oriented Architecture. However, most of the research focuses on some specific parts and lacks of overall thinking to offer a whole solution. Meanwhile, the products offered by industrial players often have some constraints due to commercial consideration. This paper briefly introduces a heterogeneous system integration platform. Then it discusses a successfully implemented case in a large scale business group in China, in which automatic contract and delivery collection is realized within a reasonable time period.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"9 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127024722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Research of Web Services based on GIS in the mobile catering service","authors":"Wu Zhen-fang, Li Yi-jie","doi":"10.1109/ICSESS.2010.5552255","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552255","url":null,"abstract":"This paper analyzes the current situation of the catering industry in the information technology in China, demonstrates of the current “Wireless Ordering System” in the lack of information technology services, proposes the “mobile catering systems” solution in use of both Web Services and Mobile Internet technologies, and deeply discusses the core idea, the overall architecture and implementation techniques of GIS-based catering information service platform. The Mobile Catering service system is service-oriented architecture, apply SVG, J2EE, J2ME, WAP and other technologies to successfully build the catering industry information service platform, overcome the drawbacks of the traditional catering service system, for consumers anytime, anywhere, gain the latest and most complete dining information, convenient and pleasant to experience the service","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125084099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Distributed agent-based performance testing framework on Web Services","authors":"Dan Hao, Yinghui Chen, Fan Tang, F. Qi","doi":"10.1109/ICSESS.2010.5552290","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552290","url":null,"abstract":"Web Services are applied widely in the field of information technology, and performance testing for Web Services applications has become an important problem. This paper introduces the method of performance testing, and proposes a framework of agent-based performance testing on Web Services, which includes TestFlow Generator, Scenario Creator, Test Manager, Load Generation Agent and Test Analyzer. And the implementation of kernel modules in the framework is introduced especially. To realize the load allocation to distributed Load Generation Agents from Test Manager, a queue-based allocation strategy is given.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"143 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123075769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Optimized M/M/c model and simulation for bank queuing system","authors":"Yubo Wang, Cheng Qian, Jinde Cao","doi":"10.1109/ICSESS.2010.5552328","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552328","url":null,"abstract":"In this paper, a QuickPass model is proposed to improve bank queuing system based on queuing theory. The current bank queuing system is modeled with M/M/c and analytical approach is adopted to guide optimization strategy. Through adjusted greedy algorithm, the multiple-optimization model is simulated with MATLAB. Simulation result shows that the introduction of QuickPass system considerably reduces the average waiting time of customers both in regular queue and QuickPass queue. Pros and cons are analyzed and further application is discussed in the end.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121719113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Research on diverse teaching mode in mathematical courses based on Network Class","authors":"Baiying Yu, Ailing Shi","doi":"10.1109/ICSESS.2010.5552428","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552428","url":null,"abstract":"The traditional teaching mode of mathematical courses is dependent on the blackboard with chalks, which is one-way transporting knowledge by teachers. With the rapid development of information technology and the changes of social demand, the teaching mode needs to be changed. Network Class is a good network teaching platform. Combining the characteristics of mathematical courses, we present a diverse teaching mode based on Network Class. In this paper we describe the establishing method of this teaching mode, and analyze the effect of this teaching mode using the course of numerical analysis as an example. At last we give a comprehensive and objective evaluation about this teaching mode.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122103505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"E-government based lean public management: A case study","authors":"Yan-hong Tang, Xin Miao, Bao Xi","doi":"10.1109/ICSESS.2010.5552386","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552386","url":null,"abstract":"Traditional Chinese governance based on “information islands” has negatively affected e-government evolution. E-government has been a mostly debated concept in the domain of public management in recent years just as what has happened to lean supply chain in the field of business management. Yet, there has been few discussion of the relationship between the two in the past. This paper studied this gap from the perspective of lean management by reference to lean supply chain principles. The aim was to identify the determinants for the efficient provision and delivery of public services to realize flexible governance reform as per public demand. Therefore, an explorative and deductive study was conducted to identify the determinants. A case about Jiangmen municipal service hotline was provided to analyze the lean implementation based on cross-network integration. Through analysis of the process and key points of the cross-network lean management, the determinants for lean public management were identified from distinct dimensions. Future efforts and direction for implementing lean management in public sector were pointed out. This paper contributed to identifying framework, determinants and criteria of cross-network lean management for public sector, and, was essential for ensuring the successful practices of lean public management in future. It provided a new insight for lean implementation in public sector, and contributed to public management research as well as business management study.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131825880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Morphological disambiguation rules for Uyghur language","authors":"Muratoglu Orhun, A. C. Tantug, E. Adali","doi":"10.1109/ICSESS.2010.5552304","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552304","url":null,"abstract":"In this paper, we present a rule based model for morphological disambiguation of Uyghur language. Morphological ambiguity is a challenging problem for agglutinative languages. Because there is a possibility a word takes unlimited number of suffixes. If that language has more suffixes, then the ambiguity problem gets more complex. Uyghur language is one of Turkic language that has more and complicated suffixes. At present we have defined some rules to disambiguate Uyghur morphology respecting to modern Uyghur language grammar. As a natural language, there are many cases exist and the researches in progress on more specific cases.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130397434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The development research of the emotional contagion theory","authors":"Wang Xiao, Li Wen-zhong, Du Jian-gang","doi":"10.1109/ICSESS.2010.5552269","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552269","url":null,"abstract":"Emotional contagion (EC) is a basic theory explaining social interaction, and plaies important roles in a variety of contests, such as reciprocal emotional influence between employees and customers would change customers service experience. Most researchers agree that emotions are organized, meaningful, generally adaptive systems functioning as a whole that include expressive and instrumental behaviour, patterned physiological processes, cognitions and subjective feelings. This paper reviewed the mechanism of the EC and key moderator variables, besides, the authors, integrating the EC with service management and group behaviour, presented the future research directions of the theory.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130575293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Notice of RetractionChoice of organizational structure for software companies in growth stage","authors":"Lin Jianshe, Li Ting","doi":"10.1109/ICSESS.2010.5552292","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552292","url":null,"abstract":"This text has analyzed IT enterprise's property and its product system from the angle of software engineering, furthermore, discuss the proper IT enterprise's organization structure in growing stage combined with the life cycle of business.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"75 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132708973","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Analysis on the customers' responds on service innovation — Take high-touch service as example","authors":"Yu Wei","doi":"10.1109/ICSESS.2010.5552276","DOIUrl":"https://doi.org/10.1109/ICSESS.2010.5552276","url":null,"abstract":"The implementation of service innovation needs customers' experience and recognition. Evidence from high-touch service industry shows customers' positive responses on service innovation bases on emotional experience and perception of relationship quality with the Arm. Therefore, service firms need to start from scene design, process management, and product mix to strengthen customers' emotion and reorganization, thus to stimulate the emergence of customers' loyalty behaviors.","PeriodicalId":264630,"journal":{"name":"2010 IEEE International Conference on Software Engineering and Service Sciences","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134068821","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}