{"title":"The Future of Credentialing and Accreditation in Employee Assistance Programs","authors":"L. Hartley, Donald G. Jorgensen","doi":"10.1300/J022V19N01_07","DOIUrl":"https://doi.org/10.1300/J022V19N01_07","url":null,"abstract":"Abstract This article, written by the current presidents of the Employee Assistance Society of North America (EASNA) and the Employee Assistance Professionals Association, examines future issues facing employee assistance programs and discusses the value and relevance of both program accreditation and individual practitioner certification.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"111 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126946813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Magellan Behavioral Health","authors":"Christina H. Thompson Lcsw, Mswac, Ceap","doi":"10.1300/J022V19N01_05","DOIUrl":"https://doi.org/10.1300/J022V19N01_05","url":null,"abstract":"Abstract Magellan Behavioral Health successfully earned the 4-year Council on Accreditation (COA) accreditation that is supported by the development of new Employee Assistance Program (EAP) standards. Magellan's experience is outlined with discussion of various components, experience and lessons learned while going through the process.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115818838","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Edward J. Haaz, J. Maynard, S. Petrica, C. E. Williams
{"title":"Employee Assistance Program Accreditation","authors":"Edward J. Haaz, J. Maynard, S. Petrica, C. E. Williams","doi":"10.1300/J022V19N01_01","DOIUrl":"https://doi.org/10.1300/J022V19N01_01","url":null,"abstract":"Abstract Accreditation is a means of verifying the professional competence and programmatic integrity of an employee assistance program (EAP). This paper examines the history of the accreditation of EAPs in the United States and Canada by the two dominant professional associations in the field, and makes some observations about the outlook for EAP accreditation. The two professional associations, driven by divergent philosophies, have evolved differently in their approach to accreditation. However, they share the conviction that control of standards is essential to the self-definition of a professional field, and has implications as well for marketing and governmental regulation. Accreditation thus has an important role in those areas, and should define acceptable standards in the emerging employee assistance environment, which entails such issues as managed behavioral health care, work-life, and international programs. Accreditation may also help advance thinking about current tensions in the field, and thus help shape its future.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130856036","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
E. Merrick, C. Horgan, D. Garnick, D. Hodgkin, K. Keck, R. E. Cenczyk
{"title":"The EAP/Behavioral Health Carve-Out Connection","authors":"E. Merrick, C. Horgan, D. Garnick, D. Hodgkin, K. Keck, R. E. Cenczyk","doi":"10.1300/J022v18n03_01","DOIUrl":"https://doi.org/10.1300/J022v18n03_01","url":null,"abstract":"Abstract This study examines the prevalence, characteristics, and interrelationship of Employee Assistance Programs (EAPs) and managed behavioral health care insurance benefits (“carve-outs”). Based on our survey of Fortune 500 firms regarding 1999 behavioral health arrangements, over 90% had an EAP (typically externally contracted) and over one-third had a behavioral health carve-out. EAP arrangement (internal, separate contract, integrated contract) was associated with EAP benefit level. EAPs and carve-outs are interrelated in some important ways, though not in outpatient benefit levels. Both can offer substantial benefits to workers and their dependents, and are particularly important during this time of unusual stresses.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131109905","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Employee Assistance Program Utilization","authors":"R. Csiernik","doi":"10.1300/J022V18N03_04","DOIUrl":"https://doi.org/10.1300/J022V18N03_04","url":null,"abstract":"Abstract In the EAP field, utilization rates are an important concept routinely used as a descriptor of EAP success, yet there has been little formal research conducted in this area. In a study of 154 Canadian EAPs, 102 organizations reported their utilization rates along with how they defined both utilization and a case. Mean utilization rate was 9.2% with utilization being greater in organizations with a union where labor was involved in establishing the program, providing assistance in accessing the program and in managing the program through participation on a joint labor-management committee. Utilization rates were also found to be greater where there was an EAP policy in place and where ongoing program promotion occurred. However, what was also discovered was that most of these statistical conclusions were questionable as there was a lack of consistency in how utilization rates were calculated by various organizations, nor was there any agreement on what even constituted a case. This brings into question the utility of EAP utilization rates in any comparative program monitoring or evaluation. A comprehensive EAP Utilization Scorecard is offered as a response to this situation. The scorecard counts the actual number of employees, retirees and family members who use the EAP, either face-to-face, through telephone counselling or via e-counselling. Also presented is the idea of a new calculation, penetration rate. This value would include counselling offered by the EAP along with the other services, including group counselling, critical incident debriefings, consultations and mediations, workshops and seminars, peer referral contacts and telephone inquiries. This approach would provide a more comprehensive understanding of what EAPs do and would also allow for longitudinal program comparison as well as comparisons between programs.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123595338","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Pathological Gamblers in the Workplace","authors":"L. Nower","doi":"10.1300/J022v18n04_03","DOIUrl":"https://doi.org/10.1300/J022v18n04_03","url":null,"abstract":"Abstract Commercial gaming is a thriving and popular industry. Increasingly, emerging technologies like the Internet provide unlimited access to gambling at work. This article provides an overview of pathological gambling and its associated adverse financial, legal, and psychosocial consequences with implications for the workplace. It also offers recommendations for safeguarding company resources, limiting liability and preventing potential abuses, identifying potential pathological gamblers, and devising effective intervention strategies and referral networks to assist employees with gambling problems.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122592875","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Case for Higher Taxes on Corporations and the Wealthy","authors":"K. Mcclellan","doi":"10.1300/J022V18N04_02","DOIUrl":"https://doi.org/10.1300/J022V18N04_02","url":null,"abstract":"Abstract Tax avoidance threatens stabile society because it undermines government. Taxes buy important, necessary, and desirable services. Most particularly, taxes provide value to the individuals in society who have property. Taxes are needed to support regulation, arguably the most essential role of government. Failure to regulate the activities of society invites unfairness, dishonesty, physical danger, and a lack of security. When collective regulation through government is not provided, strong private parties will nearly always function as government to regulate activities. Professional service providers are generally beneficiaries of regulation. Regulation also protects public health and well-being. It is nonsense to argue that private services are inherently better than public services. It is wrong to use government to gain an unfair advantage for a few at the expense of the many. It is also wrong to cause maldistribution of wealth; to use government to force the moral and cultural values of a minority on the majority; and to enact policies that destabilize democratic government or endanger the environment and the planet. Diversionary tactics that draw attention away from the consequences of tax and regulatory policy are common and should to be exposed as harmful to good government. A system of regulations that define predictable rights and obligations, an educated work force, good management, stable financing, and technological innovation are essential to strong economic growth, as are public investment in education, research, transportation, and communication. Income inequality slows economic growth. Suspicion of government and distaste for taxes are obstacles to economic growth and stability.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129297101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Ideas on Best Practices for Employee Assistance Program Policies","authors":"R. Csiernik","doi":"10.1300/J022V18N03_02","DOIUrl":"https://doi.org/10.1300/J022V18N03_02","url":null,"abstract":"Abstract Policies are the foundation upon which Employee Assistance Programs are created. Despite this, little literature exists concerning what should be included in a formal policy. An outline is provided recommending attributes that would be of value to include and a mechanism to evaluate new and existing policies. The best practices guideline includes what should be included in an opening statement of principles and what procedures should be put in place for referral, monitoring and evaluation. Recommended responsibilities for program development are also included, as are recommendations regarding functions for different positions within the workplace with respect to an EAP.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"20 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129789094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Towards Culturally Sensitive EAP Counseling for Chinese in Hong Kong","authors":"W. Ho, M. Tsui, Chi-Keung Chu, C. Chan","doi":"10.1300/J022v18n04_04","DOIUrl":"https://doi.org/10.1300/J022v18n04_04","url":null,"abstract":"Abstract With the economic recession in Hong Kong, employee assistance programs (EAP) have become increasingly imperative. This paper reviews the existing methods of operation of EAP counseling in Hong Kong. Two models of operation-internal and external-are identified. While each model has its strengths and weaknesses, neither has taken into account the importance of cultural context. Most EAP counseling services in Hong Kong reflect an unrefined attempt to adapt Western theories to the Chinese cultural context of Hong Kong. The result is often a mismatch between the theoretical framework and the cultural realities. This paper suggests a non-normative, culturally sensitive model that concentrates on the strengths of the employees and the organization. The model is based on a solution-focused framework that integrates cultural, organizational factors and intervention approaches.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121245679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Buying Time in a Retirement System","authors":"Alan E. Grimshaw, G. T. Haight","doi":"10.1300/J022V18N04_05","DOIUrl":"https://doi.org/10.1300/J022V18N04_05","url":null,"abstract":"Abstract Many defined benefit plans offer the employee the option of buying additional time in the retirement plan when they retire. This paper looks at that decision and develops a methodology for analyzing the prudence of that investment decision.","PeriodicalId":246202,"journal":{"name":"Employee Assistance Quarterly","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2003-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131511775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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