Nur Natasha Alia, Nur Aslinda Antasya, Nur Elysha Aireen, Nur Nazira Amy, Bhushan Rameshwar Malthane
{"title":"Students' Perceptions of Zoom Video Conferencing Platform During the Covid-19 Pandemic: A Case of Malaysian University","authors":"Nur Natasha Alia, Nur Aslinda Antasya, Nur Elysha Aireen, Nur Nazira Amy, Bhushan Rameshwar Malthane","doi":"10.32535/apjme.v4i3.1427","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1427","url":null,"abstract":"Since the covid-19 pandemic has been a hazardous situation in the world, the physical class has been forced to shift towards online teaching and learning in universities worldwide. Zoom has been used extensively during the pandemic to facilitate students' learning process. This paper studied students' perceptions of Zoom during the pandemic as a platform for the learning process. A total of 100 local students from Malaysian universities participated in the study. From this analysis, students perceived Zoom as an Open and Distance Learning (ODL) platform during Covid-19. The finding shows that Zoom has its own weakness, such as limited participants and features for the users. Therefore, the method of online learning needs to be improved too. Both the study management and Zoom company could be improved in which the universities could manage limited face-to-face classes while the Zoom company could make more participants and longer the discussing time.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123647200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Liew Xing Lim, Pei En Lim, Shin Hui Lim, Yan Xu Lim, Alifia Galuh Oktaviandra
{"title":"Hi, Let's Meet Online! A Study of Virtual Meeting Platforms During the Pandemic","authors":"Liew Xing Lim, Pei En Lim, Shin Hui Lim, Yan Xu Lim, Alifia Galuh Oktaviandra","doi":"10.32535/apjme.v4i3.1432","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1432","url":null,"abstract":"In this era of globalization, technological developments are becoming more sophisticated and connecting people worldwide. Technology advancement is essential, and its importance can be seen especially during the Covid-19 pandemic. Virtual meeting platforms have become the main platform to strengthen people's connections from different places. People held more meetings using virtual meetings platforms throughout the current global pandemic. The shifting from face-to-face to online meetings has related to some challenges, prompting questions about how meetings using virtual online platforms may contribute to users' satisfaction. This study focuses on users' intention to use virtual meeting platforms for work-related meetings or education-related lectures during the Covid-19 pandemic. The researchers found that perceived usefulness, convenience, and risk are strongly associated with user intention to use virtual meeting platforms. This study adds new insights into the literature related to virtual meeting platforms.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127491421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ban Teoh Kok, Hui Gan Kia, Sangar Rishimelan, Munusamy Kavithanjli, Yee Yong Hui, M. Jie, Ying Lim Yen, Fen Yi, Jing Lim Yi, Zhi Lim Yuk
{"title":"A Study on Customer Satisfaction of Telekom Malaysia Broadband","authors":"Ban Teoh Kok, Hui Gan Kia, Sangar Rishimelan, Munusamy Kavithanjli, Yee Yong Hui, M. Jie, Ying Lim Yen, Fen Yi, Jing Lim Yi, Zhi Lim Yuk","doi":"10.32535/apjme.v4i3.1429","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1429","url":null,"abstract":"This research aims to investigate how price, service quality, and perceived value affect customer satisfaction among consumers of Telekom Malaysia broadband. This quantitative research distributed an online questionnaire to collect data from 271 current or former customers of Telekom Malaysia Broadband. The findings concluded that service quality and perceived value have significant positive relationships with customer satisfaction, whereas price possesses a significant negative relationship with customer satisfaction. The findings contribute to the continuous improvement on customer satisfaction among consumers of Telekom Malaysia broadband and other telecommunication providers by improving price, service quality, and perceived value.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130667363","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hung Kee Mui, Simran Yyadav, J. Hui, Navena A/P Rajogova, Nik Mohd Noor, Nathiya A V Sasitheran
{"title":"Acculturative Stress Among International Students: A Case of Malaysian Universities","authors":"Hung Kee Mui, Simran Yyadav, J. Hui, Navena A/P Rajogova, Nik Mohd Noor, Nathiya A V Sasitheran","doi":"10.32535/apjme.v4i3.1425","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1425","url":null,"abstract":"Globalization of education is not uncommon in many countries where international education is of major importance to many, including Malaysia. Malaysia has increasingly become a popular destination for study pursues recently due to various attributes such as the wide verbal implementation of English by the locals, affordable accommodation cost, unique traveling experiences, and great opportunities offered at Malaysian higher learning institutions. Globalization of education develops a proactive global learning environment for local students. When international students come to Malaysia, they must adjust rapidly and learn fast, coping academically and socially. This study aims to assess the acculturative stress experienced by international students in Malaysian public universities. The findings indicate that most international students are under moderate cultural pressure, especially cultural changes or shocks, language barriers, and anxiety. These findings have implications for research on stress and cultural change for international students.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130358296","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Classroom Management in Improving the Learning Outcomes: A Multi-site Study in Bhayangkari Kindergarten and Tondano Bethlehem Kindergarten","authors":"Queen Kuron, S. Sumual, Roos M. S. Tuerah","doi":"10.32535/apjme.v4i3.1423","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1423","url":null,"abstract":"This study aims to analyze the planning, implementation, and evaluation of class management in improving learning outcomes in Bhayangkari kindergarten and Bethlehem Tondano kindergarten. This research was conducted using a qualitative method with a multi-site study model. The results of this study show that 1) Classroom management planning starts from school curriculum documents. 2) The implementation of classroom management in both schools is manifested in every learning activity. 3) The evaluation of class management In both schools departed from the results of the supervision of the principal, supervisor, teacher meetings, and was evident in the learning outcomes of students. 4) Good class management will make student learning outcomes increase and develop in a good direction as well. The study indicates that classroom management affects learning outcomes.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"175 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127239994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Capacity Building for Nurses in Hospitals","authors":"S. Suprapto","doi":"10.32535/apjme.v4i3.1424","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1424","url":null,"abstract":"Nurses in carrying out their duties require an increase in ability, expertise, and skills in carrying out health care tasks to meet the level of patient satisfaction. The purpose of this study is to analyze the capacity development of nurses in hospitals. The researcher uses qualitative research whose data sources used are primary and secondary data sources. The data is collected by observations, interviews, and document studies. Data analysis used is qualitative descriptive through interpretation and deep meaning by simplifying data, presenting data, making conclusions, and validating data by triangulation of data. The results showed that the process of developing nurse capacity has been carried out through changing systems of integrated nurse capacity building patterns and in-house training; determining factors determining nurse capacity development as follows; leadership; commitment; culture; spiritual; and technology. Later the researcher conclude that the strategy of increasing the capacity of nurses in health services can be realized through education and training based on spiritual and technological aspects in developing the capacity of nurses in hospitals.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"41 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128143232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Shuin Liew Phing, Ning Liew Wei, Shim Lim Cia, Yang Lim Jenq, Salwa Inka Qonitah
{"title":"The Impact of Covid-19 Pandemic on Consumer Behavior: J&T Express Courier Services in Malaysia and Indonesia","authors":"Shuin Liew Phing, Ning Liew Wei, Shim Lim Cia, Yang Lim Jenq, Salwa Inka Qonitah","doi":"10.32535/apjme.v4i3.1428","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1428","url":null,"abstract":"The Covid-19 pandemic causes people to reduce physical interactions as everyone is encouraged to keep a safe distance to reduce the spreading of the virus. During this pandemic, as cities are locked down, e-commerce has become a trend, and therefore, a delivery company like J&T Express is needed in order to deliver items purchased by customers to their homes. The objective of the study is to find out the impact of the Covid-19 pandemic on consumer behavior towards the intention to use J&T Express services. The data were collected from a survey questionnaire about the consumer behavior in Malaysia and Indonesia towards courier company J&T Express. This study was gathered data from 100 consumers through Google Form. The findings of this research reveal that consumer intention to use the courier services increased during the Covid-19 pandemic.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116947211","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Kee, Muhammad Akif Syazwan, Mohd Rusydi, Mohd Arief Anwar, Mohd Hazim Islah, Yasmeen Firoz Khan, Varsha Ganatra
{"title":"Trust, Perceived Support and Organizational Citizenship Behavior Among Undergraduate Students in Universiti Sains Malaysia","authors":"D. Kee, Muhammad Akif Syazwan, Mohd Rusydi, Mohd Arief Anwar, Mohd Hazim Islah, Yasmeen Firoz Khan, Varsha Ganatra","doi":"10.32535/apjme.v4i3.1268","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1268","url":null,"abstract":"Most research on organizational citizenship behavior (OCB) has been conducted in industrial or organizational environments. This paper explores the concept of OCB among undergraduate students in Universiti Sains Malaysia. This paper investigates the link between trust, perceived support, and OCB. The findings indicate that students with high-quality social exchange relationships with their lecturers, classmates, and university are more likely to develop OCB. This indicates that trust and perceived support lead to OCB among undergraduate students. This study provides important insight to university management and academic staff about how trust and perceived support can boost their students’ OCB. The survey was carried out through Google Form. These data were analyzed using SPSS.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129841985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ni Ketut Yuni Aryani, Ketut Setia Sapta, W. Sujana
{"title":"The Influence of Organizational Culture and Competence on Employee Performance Mediated by Organizational Commitments in the Procurement of Goods and Services Secretariat Regency of Karangasem","authors":"Ni Ketut Yuni Aryani, Ketut Setia Sapta, W. Sujana","doi":"10.32535/apjme.v4i3.1270","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1270","url":null,"abstract":"Employees have a very important role, where they must spare their energy and thoughts to achieve company goals. The management of corporate culture is directed to the ability to encourage company performance through improving employee performance. The purposes of this study are to examine and analyze the effect of organizational culture and competence on organizational commitment, employee performance, and employee performance. The population and the respondents were 76 people in the Karangasem Regency Government. This study used the SEM analysis with SmartPLS 3.0 program. The findings indicate that organizational culture has a positive effect on organizational commitment and employee performance. Competence affects both the organization's commitment and employee performance positively. Organizational commitment also affects the performance of employees positively and and mediate the relationship between organizational culture and competence on employee performance.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"2009 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125629506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Kee, Garry Martin, Felicia Ting, Hannah Tiong, Shi En Hah, Saloni Bokil, Rajesh Kumar Nair
{"title":"Factors of Sleep Quality of University Students: A Comparison Between Malaysia and India","authors":"D. Kee, Garry Martin, Felicia Ting, Hannah Tiong, Shi En Hah, Saloni Bokil, Rajesh Kumar Nair","doi":"10.32535/apjme.v4i3.1264","DOIUrl":"https://doi.org/10.32535/apjme.v4i3.1264","url":null,"abstract":"Good sleep quality has a vital role in enhancing cognitive skills. Poor nighttime sleep quality affects the physical and cognitive health of students. This research examined the factors affecting university students' sleep quality between Malaysia and India. This research is quantitative in nature. A total of 81 University students from Malaysia and 74 University students from India responded. The findings revealed that the sleep quality among students was above average. The findings also showed that lifestyle behavior and environment were the important factors affecting the sleep quality of university students. The conclusion was drawn of the factors affecting the sleep quality of university students.","PeriodicalId":237219,"journal":{"name":"Asia Pacific Journal of Management and Education","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126112116","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}