Trust, Perceived Support and Organizational Citizenship Behavior Among Undergraduate Students in Universiti Sains Malaysia

D. Kee, Muhammad Akif Syazwan, Mohd Rusydi, Mohd Arief Anwar, Mohd Hazim Islah, Yasmeen Firoz Khan, Varsha Ganatra
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引用次数: 0

Abstract

Most research on organizational citizenship behavior (OCB) has been conducted in industrial or organizational environments. This paper explores the concept of OCB among undergraduate students in Universiti Sains Malaysia. This paper investigates the link between trust, perceived support, and OCB. The findings indicate that students with high-quality social exchange relationships with their lecturers, classmates, and university are more likely to develop OCB. This indicates that trust and perceived support lead to OCB among undergraduate students. This study provides important insight to university management and academic staff about how trust and perceived support can boost their students’ OCB. The survey was carried out through Google Form. These data were analyzed using SPSS.
信任、感知支持与马来西亚大学大学生的组织公民行为
大多数关于组织公民行为的研究都是在工业环境或组织环境中进行的。本文旨在探讨马来西亚圣士大学本科生的组织公民行为概念。本文研究了信任、感知支持与组织公民行为之间的关系。研究结果表明,与讲师、同学和大学有高质量社会交换关系的学生更有可能发展出组织公民行为。这表明信任和感知支持会导致大学生的组织行为。本研究为大学管理层和学术人员提供了关于信任和感知支持如何促进学生组织公民行为的重要见解。该调查是通过谷歌表单进行的。采用SPSS软件对数据进行分析。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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