Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX最新文献

{"title":"The Career Paths of Assessment Librarians: An Exploration of Professional Growth","authors":"S. Murphy","doi":"10.29242/lac.2018.35","DOIUrl":"https://doi.org/10.29242/lac.2018.35","url":null,"abstract":"","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125736693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Headcounts on Steroids: A Lightweight Method for Evaluating Space and Furniture Use","authors":"K. Gerwig, C. Bishoff","doi":"10.29242/lac.2018.19","DOIUrl":"https://doi.org/10.29242/lac.2018.19","url":null,"abstract":"The study identified patterns of space and furniture use to inform planning and vision for the busiest library on the University of Minnesota Twin Cities campus. Library staff manually gathered headcount and user behavior data in Walter Library during the fall 2017 and spring 2018 semesters. Data was gathered three times a day, three days per week, during three weeks throughout the semester. The data included counts of people by furniture type and was augmented with time and location data. These data were combined with total seat counts by furniture type, room, and floor and compared across time and space. The instrument was updated and refined to improve data collection. Library users’ furniture preferences changed drastically from room to room. We found that spaces with furniture and atmosphere designed for collaborative work were very popular, as were spaces designed for quiet, individual study. Furniture supportive of individual study were underutilized in rooms and areas more conducive to group or parallel study and vice versa. We want flexible spaces and a nimble decision-making process but have limitations due to the constraints of our historic building. The study has encouraged creative, user-centered thinking. The methodology is lightweight enough to repeat the study each semester and at the same time produces actionable information that have informed major decisions and a vision for our library space as a whole. The datasets we generated answered big picture questions about library use and informed individual decisions about the placement and use of pieces of furniture. Most importantly, the study has challenged many of our assumptions about how people use the library’s spaces. Introduction The University of Minnesota Libraries are, like many libraries, moving from a collection-centered approach to library spaces to re-envisioning the library as an informal learning space. To that end, the largest libraries on campus have recently seen a massive reduction of the size of the reference collections housed on site to make space for additional student work areas and collaboration space. Just as libraries do collection analysis to ensure they are providing the resources their users need, it is important to understand user needs and behaviors in informal learning spaces as a means of ensuring those spaces provide the environment required to help our patrons accomplish the work they came to do. Developing an understanding of user interactions with library spaces has prompted a number of userfocused studies in the library literature. The simplest method used to obtain baseline information on humanenvironment interactions is a passive observational study.1 Observational studies use a wide range of methods. They may include counts by room and furniture type or divide spaces into artificially defined zones.2 Observational studies can employ the use of paper maps, mobile apps, or even GIS mapping software.3 Observational studies often use a mixed-me","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"234 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122628912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Adopting an Institutional Approach to Developing Social Justice Metrics for Libraries","authors":"Krystal Wyatt-Baxter","doi":"10.29242/lac.2018.56","DOIUrl":"https://doi.org/10.29242/lac.2018.56","url":null,"abstract":"","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122638434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Using Student Survey Data to Build Campus Collaborations","authors":"Elizabeth Edwards, Rebecca Starkey","doi":"10.29242/lac.2018.7","DOIUrl":"https://doi.org/10.29242/lac.2018.7","url":null,"abstract":"Introduction Since 2004, the University of Chicago Library has sought to understand the research, teaching, and learning needs of its users through periodic surveys of its campus stakeholders. This paper presents the findings of the library’s 2017 Survey of Undergraduates and explores how a shift in focus of the survey program from measuring patron satisfaction to understanding student needs provided the library with new ways to make use of survey data for strategic communication with campus partners, particularly around the development of student research skills and opportunities.","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134321663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From Indifference to Delight: Gauging Users’ Preferences Using the Kano Model","authors":"Gabriela Castro Gessner, Zoe Chao","doi":"10.29242/lac.2018.30","DOIUrl":"https://doi.org/10.29242/lac.2018.30","url":null,"abstract":"Introduction The library user’s perspective and experience are an essential component in the design of services and spaces in libraries. User involvement and feedback during the planning and development process ensures that our spaces, websites, and services meet user expectations through the best and most suitable solutions. As a result of this emphasis, there has been an increase in the number of studies and projects under the user experience umbrella that detail qualitative research assessment methods utilized in libraries. Prominent in recent library literature are those that are broad in scope, such as those aiming to detail the various aspects or steps undertaken by patrons (students or faculty) in their research process.1 There are also many examples that describe and illustrate methods utilized to answer very specific research questions, such as usability testing for websites2 or those utilized to reconfigure library services or library spaces.3","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"85 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133027443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Reflections on Creating a Multi-Site, Mixed Methods, and Interpretive Assessment Project","authors":"Darren Ilett, Natasha R Floersch, E. Dommermuth, J. Couture, Lindsay M Roberts, Kristine L. Nowak, Jimena Sagàs, Renae Watson","doi":"10.29242/lac.2018.32","DOIUrl":"https://doi.org/10.29242/lac.2018.32","url":null,"abstract":"Introduction In this paper, we reflect on the experiences of our research team in conducting a multi-site, mixed methods, and interpretive project concerning first-generation students and academic libraries. After a description of the context of the study and of our research methods, we examine both the strengths of the project and the challenges we encountered, with the aim of providing recommendations for library researchers who may be interested in pursuing a similar project.","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114800457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Consideration of Power Structures (and the Tensions They Create) in Library Assessment Activities","authors":"Ebony Magnus, M. Faber, Jackie Belanger","doi":"10.29242/lac.2018.55","DOIUrl":"https://doi.org/10.29242/lac.2018.55","url":null,"abstract":"Introduction The aim of this paper is to explore some of the sites of tension in our assessment work, in particular what it means to engage in “practical” assessment and the potential challenges of an (over)emphasis on this way of approaching assessment. Our goal is not to argue for a singular view of how we should undertake assessment activities, or the kinds of assessment we should undertake: we acknowledge that the organizations, institutions, and the wider educational, social, political, and cultural landscapes in which we operate are complex. Assessment in higher education is motivated by varied purposes, stakeholders, and approaches, many of which may be outside a library’s power to influence. Our goal instead is to pose questions that we have been using to reflect more critically on our work. We are not calling for the Library Assessment Conference to be reframed in terms of impractical and unsustainable assessment: the opposite of practical is not an impractical assessment. Rather, our paper focuses on how we have been making efforts to engage in a more reflective practice, specifically in order to think about the ways in which assessment may or may not be aligned with social justice goals and how we might better connect our work with values of equity and inclusion.","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"705 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122986035","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Developing the Metrics to Assess the Library’s Active Learning Spaces","authors":"Karen Hum, N. Kong, Y. Li, Nanette Andersson","doi":"10.29242/lac.2018.20","DOIUrl":"https://doi.org/10.29242/lac.2018.20","url":null,"abstract":"Upon the opening of Purdue’s new 179,000 square foot state-of-the-art Wilmeth Active Learning Center (WALC) facility, Purdue University Libraries (PUL) was interested in assessing space usage via observation to assist with the development of institutional metrics, as well as to ensure adequate staffing and services. Due to the size of the building and number of observations needed however, PUL team members determined that a more comprehensive data-collection tool was needed. The authors collaborated to design and build a mobile device-based, location-enabled system with reporting capabilities. The data collection system was beta tested during the fall 2017 academic term. As part of this process, detailed training materials were provided to users to ensure data and technology consistency. Based on user feedback, the database and data collection interfaces were then modified to improve usability and data veracity. Results suggest the system is an effective tool for collecting library space usage information with minimal end-user training requirements. The system enables multiple staff members to collect consistent information in a reduced amount of time. Initial analyses have also helped to inform understanding of learning space usage statistics and the different learning activities occurring in the integrated areas, which will serve as a guideline for PUL’s future service design. Purdue’s Wilmeth Active Learning Center (WALC) Purdue University is a public land grant research institution located in West Lafayette, Indiana. Founded in 1869, the university currently has more than 41,000 students enrolled and offers over 200 undergraduate majors and 69 post-graduate programs. In August of 2017, Purdue opened the Thomas S. and Harvey D. Wilmeth Active Learning Center. The WALC is a new concept in university buildings and was envisioned to fully integrate library space with active learning instructional spaces (Figure 1). The 179,000 square-foot facility houses seven different types of active learning teaching spaces for a total of 27 classrooms on three floors plus a lower level. The classrooms offer state-of-the-art digital tools for facilitating collaboration, communication, and distance learning.","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123482959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Building a “Library Cube” from Scratch","authors":"Jesse Klein, Kirsten Kinsley, Louis Brooks","doi":"10.29242/lac.2018.33","DOIUrl":"https://doi.org/10.29242/lac.2018.33","url":null,"abstract":"Introduction Library assessment research in academic libraries has grown over the last several years with a particular emphasis on measuring the effects of library resources on student success (often GPA and retention) to demonstrate value and impact.1 Through assessment departments, often in partnership with institutional researchers, academic libraries can build foundational datasets important for reporting value and impact. At Florida State University (FSU), these efforts within departments and divisions have resulted in silos of data that speak to temporary or singular questions or decisions. However, when brought together, these data might impact broader decisions and gain attention from campus administrators with influence over budgeting and resource allocation. These studies might be momentarily compelling or important for specific divisions but could contribute to telling the larger story about the collective impact of an academic library’s services, spaces, and resources. Building a multidimensional data warehouse could help an institution gather and connect these studies and datasets in one unified database for easy querying and reporting. Translating this concept for use within academic libraries, we will discuss the many steps involved in planning a library cube. Ultimately, this database brings together measures of student demographics, resource usage, and outcomes such as GPA and retention rates. This enables assessment librarians and administrators to make connections between the impact of library services, spaces, and collections on student success in a more cohesive and organized way. Additional environmental factors could include instruction and learning, grades, extracurricular activities, parental educational attainment, use of other campus resources, jobs after graduation, etc. A library cube can help libraries streamline data analysis and reporting integral to engaging with campus decision-makers, which is especially helpful in navigating a higher education landscape that emphasizes performance metrics and demonstrations of value and impact.","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123628607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Participatory Data-Gathering and Community Building","authors":"E. Rodgers, Denise Leyton, K. King","doi":"10.29242/lac.2018.21","DOIUrl":"https://doi.org/10.29242/lac.2018.21","url":null,"abstract":"","PeriodicalId":193553,"journal":{"name":"Proceedings of the 2018 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment: December 5–7, 2018, Houston, TX","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122557524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}