Pranjal Jain, Alexia Blandin, J. O'Neill, Mark J. Perry, Samia Ibtasam, S. Shahid, Beni Chugh, David Sullivan, Heloisa Candello, James Pomeroy, Rajat Jain, Robert Dowd, Matt J. Roach, Matt Jones
{"title":"Platformisation of Digital Financial Services (DFS): The Journey of DFS in the Global North and Global South","authors":"Pranjal Jain, Alexia Blandin, J. O'Neill, Mark J. Perry, Samia Ibtasam, S. Shahid, Beni Chugh, David Sullivan, Heloisa Candello, James Pomeroy, Rajat Jain, Robert Dowd, Matt J. Roach, Matt Jones","doi":"10.1145/3491101.3516507","DOIUrl":"https://doi.org/10.1145/3491101.3516507","url":null,"abstract":"The digitization of financial transactions in both Global North and Global South has led to considerable shifts in how money is used, understood, and processed by users, banks, and fintechs. This shift from physical cash to digital media, accelerated by the COVID-19 push for digital transactions, has impacted how users perceive and use digital money and opened avenues for more data collection. This diverse panel proposes a discussion to understand the set of opportunities and challenges around the design of digital financial services (DFS) and data-driven decision-making in DFS. We will create a live working document starting before the panel to document the discussion, which develops during and after the panel. This live document will enable community to engage with a broader audience of researchers and industry, outlining processes, methods, and tools that researchers and practitioners have created to work with users to develop new equitable DFS and further exploration.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121329561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fiona Bell, Netta Ofer, Ethan Frier, E. McQuaid, Hyelin Choi, M. Alistar
{"title":"Biomaterial Playground: Engaging with Bio-based Materiality","authors":"Fiona Bell, Netta Ofer, Ethan Frier, E. McQuaid, Hyelin Choi, M. Alistar","doi":"10.1145/3491101.3519875","DOIUrl":"https://doi.org/10.1145/3491101.3519875","url":null,"abstract":"Recently, HCI researchers have shown interest in sustainability in the context of both new making methodologies and materials. In this work, we introduce a range of sustainable biomaterials (materials that are bio-based) that we use to create unique interactive interfaces. These biomaterials include ReClaym, a clay-like material made from compost; Alganyl, an algae-based bioplastic; Dinoflagellates, bioluminescent algae; SCOBY, symbiotic cultures of bacteria and yeast; and Spirulina, nutrient-dense blue-green algae. We describe how the implementation of these materials in our designs highlight the importance of utilizing materials that can biodegrade. We also call attention to the importance of care, patience, and understanding during the design processes to facilitate the creation of playful designs that respect the agency of each biomaterial. Lastly, we discuss the gained deeper sense of intimacy and understanding with our biomaterials which not only lead to more personally meaningful interfaces but more sustainable ones.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114210019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring Gender-Expansive Categorization Options for Robots","authors":"Katie Seaborn, P. Pennefather, Haruki Kotani","doi":"10.1145/3491101.3519646","DOIUrl":"https://doi.org/10.1145/3491101.3519646","url":null,"abstract":"Gender is increasingly being explored as a social characteristic ascribed to robots by people. Yet, research involving social robots that may be gendered tends not to address gender perceptions, such as through pilot studies or manipulation checks. Moreover, research that does address gender perceptions has been limited by a reliance on the human gender binary model of feminine and masculine, prescriptive response options, and/or researcher assumptions and/or ascriptions of participant gendering. In response, we conducted an online pilot categorization study (n=55) wherein we provided gender-expansive response options for rating four robots ranging across four levels of anthropomorphism. Findings indicate that people gender robots in diverse ways, and not necessarily in relation to the gender binary. Additionally, less anthropomorphic robots and the childlike humanoid robot were deemed masculine, while the iconic robot was deemed gender neutral, fluid, and/or ambiguous. We discuss implications for future work on all humanoid robots.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114225850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Monsurat Olaosebikan, Claudia Aranda Barrios, L. Cowen, Orit Shaer
{"title":"Embodied Notes: A Cognitive Support Tool For Remote Scientific Collaboration in VR","authors":"Monsurat Olaosebikan, Claudia Aranda Barrios, L. Cowen, Orit Shaer","doi":"10.1145/3491101.3519664","DOIUrl":"https://doi.org/10.1145/3491101.3519664","url":null,"abstract":"Scientists collaborate remotely across institutions, countries and continents. However, collaborating remotely is challenging. Video-conferencing tools used for meetings limit the cognitive practices that collaborators can partake in. In virtual reality (VR) users can gain back some of the spatial and social affordances present in collocated collaboration, as well as benefit from interactions that would not be possible in the real world. We introduce Embodied Notes: a cognitive support tool designed to be used in a collaborative virtual environment.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"2014 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121653274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Designing Technology for an Aging Population","authors":"Jeff A. Johnson","doi":"10.1145/3491101.3503745","DOIUrl":"https://doi.org/10.1145/3491101.3503745","url":null,"abstract":"The population of the developed world is aging. Most websites, apps, and digital devices are used by adults aged 50+ as well as by younger adults, so they should be designed accordingly. This one-part course, based on the presenter’s recent book, presents age-related factors that affect older adults’ ability to use digital technology, as well as design guidelines that reflect older adults’ varied capabilities, usage patterns, and preferences. This course will be presented online only.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126268001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Stuart Cockbill, V. Mitchell, Virpi Roto, Jungjoo Lee, E. Law, J. Zimmerman
{"title":"Introduction to Service Design for UX Designers","authors":"Stuart Cockbill, V. Mitchell, Virpi Roto, Jungjoo Lee, E. Law, J. Zimmerman","doi":"10.1145/3491101.3503762","DOIUrl":"https://doi.org/10.1145/3491101.3503762","url":null,"abstract":"We are witnessing the work of user experience (UX) designers expanding beyond single digital products towards designing customer journeys through several service touchpoints and channels. Greater understanding of the service design approach and the interplay between service design and UX design is needed by UX researchers and practitioners in order to address this challenge. This course provides a theoretical introduction to service design and practical activities that help attendees understand the principles of service design and apply key methods within their work. It is targeted at UX design practitioners, teachers, and researchers, and those interested in systemic approaches to design.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125254729","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Tribo Tribe: Triboelectric Interaction Sensing with 3D Physical Interfaces","authors":"Xin Liu, B. Han, C. Zheng, Ching-Chiuan Yen","doi":"10.1145/3491101.3519759","DOIUrl":"https://doi.org/10.1145/3491101.3519759","url":null,"abstract":"This research introduces “Tribo Tribe”, a technique for fabricating 3D tangible interactive interfaces capable of sensing movement inputs through ubiquitous materials. Tribo Tribe is built on the working principle of Triboelectric Nanogenerators (TENG) to enable self-powered sensing to 3D systems. We introduce a tool kit that facilitates designers and makers to easily customise both prototyping and sensing through TENG technology. We also demonstrate four design possibilities for different fields to illustrate how Tribo Tribe can instrument TENG into 3D physical interactive prototypes (Figure 1).","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125489370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
C. Clashing, M. F. Montoya Vega, Ian C. J. Smith, Joe Marshall, L. Oppermann, P. Dietz, M. Blythe, Scott Bateman, Sarah Jane Pell, S. Ananthanarayan, F. Mueller
{"title":"Splash! Identifying the Grand Challenges for WaterHCI","authors":"C. Clashing, M. F. Montoya Vega, Ian C. J. Smith, Joe Marshall, L. Oppermann, P. Dietz, M. Blythe, Scott Bateman, Sarah Jane Pell, S. Ananthanarayan, F. Mueller","doi":"10.1145/3491101.3503723","DOIUrl":"https://doi.org/10.1145/3491101.3503723","url":null,"abstract":"Bodies of water can be a hostile environment for both humans and technology, yet they are increasingly becoming sources, sites and media of interaction across a range of academic and practical disciplines. Despite the increasing number of interactive systems that can be used in-, on-, and underwater, there does not seem to be a coherent approach or understanding of how HCI can or should engage with water. This workshop will explicitly address the challenges of designing interactive aquatic systems with the aim of articulating the grand challenges faced by WaterHCI. We will first map user experiences around water based on participants’ personal experiences with water and interactive technology. Building on those experiences, we then discuss specific challenges when designing interactive aquatic experiences. This includes considerations such as safety, accessibility, the environment and well-being. In doing so, participants will help shape future work in WaterHCI.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132370073","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"KaraokeVUI: Utilizing Karaoke Subtitles for Voice User Interfaces to Navigate Users What They Would Say","authors":"Kazumi Yoshimura","doi":"10.1145/3491101.3519902","DOIUrl":"https://doi.org/10.1145/3491101.3519902","url":null,"abstract":"Voice user interfaces (VUIs) have the problems in discoverability and learnability. Conventional VUIs tried to solve these problems by listing voice commands for using features on the screen of devices in combination with GUIs. However, with these VUI help tools, it is difficult to know how accurately the commands must be spoken and to determine whether the target operation is being executed if the words are rephrased or spoken incorrectly during speaking. Therefore, users are too preoccupied with speaking phrases correctly, and the advantage of VUIs, which can be used without awareness of the operation method, has not been fully demonstrated. To address these issues, we propose KaraokeVUI, which is a VUI help tool for supporting voice operation with feedback by displaying spoken words through filling in the blanks or overlaying on phrases, just like on a karaoke screen. In this paper, we evaluate and verify KaraokeVUI usefulness and usability.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130260697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Candy Workshop: Supporting Rich Sensory Modalities in Constructive Data Physicalization","authors":"Carine Lallemand, Maud Oomen","doi":"10.1145/3491101.3519648","DOIUrl":"https://doi.org/10.1145/3491101.3519648","url":null,"abstract":"Constructive data physicalization (i.e. the creation of visualizations by non-experts using physical elements) is a promising research area in a context of rapid democratization of data collection and visualization, driven notably by the quantified-self movement. Despite a prolific body of work developed to explore physicalization as a mean to communicate data to individuals, little is known about how people transform data into physical artefacts. Current research also falls short in studying constructive physicalizations using other sensory modalities than sight or touch. Building on the principles of data edibilization, we propose to use candies as a medium to study constructive data physicalization processes, due to their ability to leverage multiple sensory channels. We conducted a preliminary study (candy workshop) to gain insights into how people make use of various sensory modalities in the construction of data physicalizations. We hope to inspire new research using candies as accessible research material.","PeriodicalId":123301,"journal":{"name":"CHI Conference on Human Factors in Computing Systems Extended Abstracts","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134117986","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}