发布求助
文献互助 智能选刊 最新文献

Business Change and Re-engineering最新文献

筛选
英文 中文
Business Process Re-Engineering using Groupware: A Case Study 基于群件的业务流程再造：一个案例研究
Business Change and Re-engineering Pub Date : 1996-12-01 DOI: 10.1002/(SICI)1099-0828(199612)3:4<5::AID-BCR77>3.0.CO;2-8
Pritam S. Chita
{"title":"Business Process Re-Engineering using Groupware: A Case Study","authors":"Pritam S. Chita","doi":"10.1002/(SICI)1099-0828(199612)3:4<5::AID-BCR77>3.0.CO;2-8","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199612)3:4<5::AID-BCR77>3.0.CO;2-8","url":null,"abstract":"<p>This article examines the use of groupware to re-engineer a business process. The process concerned is the claims handling process within a large insurance organization. The benefits of the new process are quantified and the project is placed with in the context of recent discourses on the role of IT in re-engineering projects. A simple framework is proposed as an analysis tool and the article concludes that the project has delivered considerable benefits to the organization albeit with the benefit of certain circumstances.</p>","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"3 4","pages":"5-24"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71930735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
The Virtual Business: Creating the Effective Business Organization 虚拟企业：创建有效的企业组织
Business Change and Re-engineering Pub Date : 1996-12-01 DOI: 10.1002/(SICI)1099-0828(199612)3:4<45::AID-BCR75>3.0.CO;2-0
Alistair Campbell
{"title":"The Virtual Business: Creating the Effective Business Organization","authors":"Alistair Campbell","doi":"10.1002/(SICI)1099-0828(199612)3:4<45::AID-BCR75>3.0.CO;2-0","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199612)3:4<45::AID-BCR75>3.0.CO;2-0","url":null,"abstract":"<p>This paper attempts to define what is meant by the term <i>virtual business</i>, and suggests that what are currently held to be examples of virtual business activity do not in fact constitute a new business model. Many of the practices considered components of the virtual business organization, are in fact currently performed by many business organization and will shortly be accepted as standard commercial practice for successful companies. The paper will suggest the level of transformation that a conventional business organization will need to undertake to adopt the working practices of the virtual business organization. The paper concludes by emphasizing that the success of the virtual business will not be solely through defining the correct or ganizational structures or technology platforms. The successful virtual business will only come through creating and maintaining an appropriate culture that motivates workers, customers and commercial partners to be a part of the enterprise.</p>","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"3 4","pages":"45-53"},"PeriodicalIF":0.0,"publicationDate":"1996-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72004548","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Is Re-engineering Possible in the Public Sector? A Brazilian Case Study 公共部门可以重新设计吗？巴西案例研究
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<3::AID-BCR70>3.0.CO;2-S
Nereu F. Kock, Robert J. McQueen
{"title":"Is Re-engineering Possible in the Public Sector? A Brazilian Case Study","authors":"Nereu F. Kock,&nbsp;Robert J. McQueen","doi":"10.1002/(SICI)1099-0828(199609)3:3<3::AID-BCR70>3.0.CO;2-S","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<3::AID-BCR70>3.0.CO;2-S","url":null,"abstract":"<p>This paper describes an attempt to re-engineer a large public sector organization in Brazil. The organization, a civil engineering company, had a major role in a large government construction project of high political relevance, by the time the re-engineering attempt was started. As a result of the re-engineering attempt, the organization had its IT infrastructure significantly improved. The access to IT was decentralized by the downsizing of the applications from a mainframe to a local area network. The large construction project for which the organization had been hired by the government was successfully completed. However, no radical changes in the organization's business processes had resulted, despite the US $8 million invested in the re-engineering attempt. Moreover, even though some processes had been automated, almost no staff reduction was effected. The lack of layoffs meant that even the increase in efficiency in those processes, which by no means was radical, was not realized. This paper analyses this case of ‘successful failure’ and its implications for re-engineering in the public sector.</p>","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"3 3","pages":"3-12"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72007805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
Book Review: Beyond Business Process Reengineering 书评:超越业务流程再造
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<57::AID-BCR71>3.0.CO;2-R
A. Wensley
{"title":"Book Review: Beyond Business Process Reengineering","authors":"A. Wensley","doi":"10.1002/(SICI)1099-0828(199609)3:3<57::AID-BCR71>3.0.CO;2-R","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<57::AID-BCR71>3.0.CO;2-R","url":null,"abstract":"","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"21 1","pages":"57-60"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86936564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Is Re-engineering Possible in the Public Sector? A Brazilian Case Study 公营部门的再造可行吗?巴西案例研究
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<3::AID-BCR70>3.0.CO;2-S
Nereu F. Kock, R. McQueen
{"title":"Is Re-engineering Possible in the Public Sector? A Brazilian Case Study","authors":"Nereu F. Kock, R. McQueen","doi":"10.1002/(SICI)1099-0828(199609)3:3<3::AID-BCR70>3.0.CO;2-S","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<3::AID-BCR70>3.0.CO;2-S","url":null,"abstract":"This paper describes an attempt to re-engineer a large public sector organisation in Brazil. The organisation, a civil engineering company, had a major role in a large government construction project of high political relevance, by the time the re-engineering attempt was started. As a result of the re-engineering attempt, the organisation had its IT infrastructure significantly improved. The access to IT was decentralised by the downsizing of the applications from a mainframe to a local area network. The large construction project for which the organisation had been hired by the government was successfully completed. However, no radical changes in the organisation's business processes had resulted, despite the US$ 8 million invested in the re-engineering attempt. Moreover, even though some processes had been automated, almost no staff reduction was effected. The lack of layoffs meant that even the increase in efficiency in those processes, which by no means was radical, was not realised. This paper analyses this case of \"successful failure\" and its implications for reengineering in the public sector.","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"13 1","pages":"3-12"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91082138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 23
The Relationship Between Product Data Interchange and Business Process Re-engineering 产品数据交换与业务流程再造的关系
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<23::AID-BCR68>3.0.CO;2-K
Roger H. J. Demkes, Henry M. Franken
{"title":"The Relationship Between Product Data Interchange and Business Process Re-engineering","authors":"Roger H. J. Demkes,&nbsp;Henry M. Franken","doi":"10.1002/(SICI)1099-0828(199609)3:3<23::AID-BCR68>3.0.CO;2-K","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<23::AID-BCR68>3.0.CO;2-K","url":null,"abstract":"<p>The introduction of Product Data Interchange (PDI) in an organization generates the need for change. In this paper, the results of a case study analysis of PDI projects on Business Process Re-engineering (BPR) approaches are presented. The projects have been positioned in existing BPR frameworks and classified according to scope within a single department or organization, within a value system and within a value system introduced by support organizations. Success factors for PDI are comparable with those for BPR and include clear agreements regarding standards and software, the involvement of end-users, and the ability to perform quantitative (cost/benefits) analysis. In addition the redesign of activities, the value chain, or the value system should be considered. Our conclusion has been that the introduction of PDI should go hand in hand with BPR and thus can lead to a profitable relationship.</p>","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"3 3","pages":"23-36"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72007803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Re-thinking the Business 重新思考业务
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<37::AID-BCR67>3.0.CO;2-G
Stephen A. Harwood
{"title":"Re-thinking the Business","authors":"Stephen A. Harwood","doi":"10.1002/(SICI)1099-0828(199609)3:3<37::AID-BCR67>3.0.CO;2-G","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<37::AID-BCR67>3.0.CO;2-G","url":null,"abstract":"<p>A key question facing the analysis of small/medium sized businesses is how the complexity of the business can be appreciated in a clear and incisive manner. Adoption of too simplistic a view can obscure issues, whilst an oversophisticated view can confuse.</p><p>A framework has been developed which supports a clear understanding of the business. It commences with the view of the business as regulated process composed of four variables: <i>people</i>; <i>transformation</i>; <i>interaction</i>; <i>technology</i>. Consideration is given to the difference between what is thought to happen and what actually happens. The meaning a person attaches to an event can be viewed either from a performance stance (i.e. what is achieved) or from a conduct stance (i.e. the acceptability of what is done). When an explanation for events is sought reference is made to the underlying structure of the situation in terms of interactions and transformations. This is developed to reveal the contribution of the Visible System Model to understand the structural complexity of a viable business. Finally, technology is recognized as a device to amplify the variety that a person can handle.</p>","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"3 3","pages":"37-46"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72007801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Re-engineering Petro-Chemical Product Development 重新设计石油化工产品开发
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<13::AID-BCR69>3.0.CO;2-K
A. Moretti, M. Spink, Ian M. Carter
{"title":"Re-engineering Petro-Chemical Product Development","authors":"A. Moretti, M. Spink, Ian M. Carter","doi":"10.1002/(SICI)1099-0828(199609)3:3<13::AID-BCR69>3.0.CO;2-K","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<13::AID-BCR69>3.0.CO;2-K","url":null,"abstract":"This paper describes the initial stages of a long-term process improvement project at Petrolite, a medium sized chemical manufacturer. The project is being used by Petrolite to test the principles of process redesign. The case study describes the overall process architecture for the business and also provides examples of the use of Role Activity Diagramming as an approach to process modelling.","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"31 1","pages":"13-22"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77973657","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Relationship Between Product Data Interchange and Business Process Re-engineering 产品数据交换与业务流程再造的关系
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<23::AID-BCR68>3.0.CO;2-K
R. Demkes, H. Franken
{"title":"The Relationship Between Product Data Interchange and Business Process Re-engineering","authors":"R. Demkes, H. Franken","doi":"10.1002/(SICI)1099-0828(199609)3:3<23::AID-BCR68>3.0.CO;2-K","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<23::AID-BCR68>3.0.CO;2-K","url":null,"abstract":"The introduction of Product Data Interchange (PDI) in an organization generates the need for change. In this paper, the results of a case study analysis of PDI projects on Business Process Re-engineering (BPR) approaches are presented. The projects have been positioned in existing BPR frameworks and classified according to scope within a single department or organization, within a value system and within a value system introduced by support organizations. Success factors for PDI are comparable with those for BPR and include clear agreements regarding standards and software, the involvement of end-users, and the ability to perform quantitative (cost/benefits) analysis. In addition the redesign of activities, the value chain, or the value system should be considered. Our conclusion has been that the introduction of PDI should go hand in hand with BPR and thus can lead to a profitable relationship.","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"3 1","pages":"23-36"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79152869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
BPR Perceptions, Practices and Expectations—A UK Study BPR的认知、实践和期望——一项英国研究
Business Change and Re-engineering Pub Date : 1996-09-01 DOI: 10.1002/(SICI)1099-0828(199609)3:3<47::AID-BCR66>3.0.CO;2-G
F. Hewitt, Kyungsim Yeon
{"title":"BPR Perceptions, Practices and Expectations—A UK Study","authors":"F. Hewitt, Kyungsim Yeon","doi":"10.1002/(SICI)1099-0828(199609)3:3<47::AID-BCR66>3.0.CO;2-G","DOIUrl":"https://doi.org/10.1002/(SICI)1099-0828(199609)3:3<47::AID-BCR66>3.0.CO;2-G","url":null,"abstract":"This paper presents the results of a survey of UK practitioners of BPR. It examines their perceptions of what BPR is, reports on how they are conducting their various BPR initiatives, and analyses the driving forces behind these initiatives. The survey results are compared with the existing theoretical and conceptual literature. It is clear that practitioners have adopted some of the early published tenets of BPR (such as a focus on process improvement), whilst generally rejecting others (such as the imperative of ‘starting over’). Finally the paper considers the implication of these findings and suggests a direction for future research.","PeriodicalId":100208,"journal":{"name":"Business Change and Re-engineering","volume":"27 1","pages":"47-55"},"PeriodicalIF":0.0,"publicationDate":"1996-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84213793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 6
首页 上一页 下一页 尾页
0
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
提示
您的信息不完整，为了账户安全，请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
请完成安全验证×
相关产品
×
本文献相关产品
联系我们：info@booksci.cn Book学术提供免费学术资源搜索服务，方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。 Copyright © 2023 布克学术 All rights reserved.
京ICP备2023020795号-1
ghs 京公网安备 11010802042870号
Book学术文献互助
Book学术文献互助群
群 号：481959085
Book学术官方微信