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Book Review: Digital Writing: A Guide to Writing for Social Media and the Web by Lawrence D. 书评:《数字化写作:社交媒体和网络写作指南》，作者:劳伦斯D。
Journal of technical writing and communication Pub Date : 2022-09-06 DOI: 10.1177/00472816221124817
K. Hinson
{"title":"Book Review: Digital Writing: A Guide to Writing for Social Media and the Web by Lawrence D.","authors":"K. Hinson","doi":"10.1177/00472816221124817","DOIUrl":"https://doi.org/10.1177/00472816221124817","url":null,"abstract":"Digital Writing: A Guide to Writing for the Social Media and the Web by Dan Lawrence is prefaced with an explanation that this text is designed to help readers engage with digital media in a more rhetorical manner than we’ve allowed for. Lawrence laments the lack of the proper study of platonic rhetoric in the 21st century because he believes Plato saw more than the persuasive value of rhetoric and instead saw rhetoric as a means of aligning speech with truth, aligning speech with personal and social values, attitudes, and beliefs. Lawrence’s text is an effort to bring classical rhetoric into and alongside of what we are calling digital media with the goal to help readers effectively, persuasively, and more meaningfully use the technologies we have. The text is divided into five main chapters with multiple subsections in each one. Additionally, unlike other texts that often deal with this same topic, this text provides guided discussion questions and student prompts at the end of each chapter. On the publisher’s website, one can also find companion materials such as supplemental readings and supplemental videos. Instructor resources are also included in this text and include discussion board prompts, a sample syllabus, digital training and certificate information, and sample quizzes. Combined with the text, these resources make it easy to customize the course to student needs. Additionally, these chapters do not have to be read in a linear fashion as is the case with most textbooks. This text is definitely designed to allow multiple audiences multiple entrances into the reading material. The first chapter, Introduction to Digital Writing, discusses the meaning of digital media and provides a rhetorical framework for the chapters that follow. Lawrence explains the connections between rhetoric and technology and discusses the application of rhetoric to digital media. He goes into some depth about the relationship of ethos, Book Reviews","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"14 1","pages":"160 - 164"},"PeriodicalIF":0.0,"publicationDate":"2022-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83656860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Don’t Abbreviate: An Experimental Comparison of the U.S. State Display Designs Commonly Used in Surveys and Forms* 不要缩写:调查和表格中常用的美国各州显示设计的实验比较*
Journal of technical writing and communication Pub Date : 2022-09-01 DOI: 10.1177/00472816221118246
E. Nichols, E. Olmsted-Hawala, Shelley Feuer, Lin Wang
{"title":"Don’t Abbreviate: An Experimental Comparison of the U.S. State Display Designs Commonly Used in Surveys and Forms*","authors":"E. Nichols, E. Olmsted-Hawala, Shelley Feuer, Lin Wang","doi":"10.1177/00472816221118246","DOIUrl":"https://doi.org/10.1177/00472816221118246","url":null,"abstract":"Forms and surveys often require address information, including state. State data entry fields in online forms typically use a dropdown where the user selects one state from the list. A review of online forms shows a variety of state lists used, with some including the state name fully spelled out while others use the state abbreviation, and still others use a combination of the two, like MD-Maryland. Through a series of three independent experiments, we investigate usability of state list designs as measured by time-on-task, accuracy of answers, or user preference. Results indicate that participants have difficulty with state abbreviations alone. That design results in longer time-on-task, and lower accuracy and preference, particularly for states where the user does not live. We did not find any significant difference in usability for full state names compared to the abbreviation and state name combination in a dropdown design.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"35 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88266639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining Multimodal Community-Engaged Projects for Technical and Professional Communication: Motivation, Design, Technology, and Impact 检视多模式社区参与的技术和专业交流项目:动机、设计、技术和影响
Journal of technical writing and communication Pub Date : 2022-07-21 DOI: 10.1177/00472816221115141
J. Tham, Jialei Jiang
{"title":"Examining Multimodal Community-Engaged Projects for Technical and Professional Communication: Motivation, Design, Technology, and Impact","authors":"J. Tham, Jialei Jiang","doi":"10.1177/00472816221115141","DOIUrl":"https://doi.org/10.1177/00472816221115141","url":null,"abstract":"This study examines the role of multimodality in facilitating service-learning goals. We report findings from qualitative interviews with 20 college instructors who have designed and facilitated multimodal community-engaged learning projects, identifying their motivations, goals, and the impact of these projects through reflections. Based on our qualitative analysis of these instructor responses, we discuss the technological and pedagogical implications of multimodal social advocacy projects in technical and professional writing courses.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"107 1","pages":"128 - 159"},"PeriodicalIF":0.0,"publicationDate":"2022-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75779149","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Book Review: Equipping Technical Communicators for Social Justice Work: Theories, Methodologies, and Pedagogies by R. Walton & G. Y. Agboka (Eds.) 书评:为社会正义工作装备技术传播者:理论，方法和教学法，作者:R. Walton & G. Y. Agboka(编辑)
Journal of technical writing and communication Pub Date : 2022-07-06 DOI: 10.1177/00472816221112860
Rosanna M. Vail
{"title":"Book Review: Equipping Technical Communicators for Social Justice Work: Theories, Methodologies, and Pedagogies by R. Walton & G. Y. Agboka (Eds.)","authors":"Rosanna M. Vail","doi":"10.1177/00472816221112860","DOIUrl":"https://doi.org/10.1177/00472816221112860","url":null,"abstract":"The social justice “turn” in technical and professional communication (TPC) began shifting the field from a focus on “mere ethics, which often exist in an individual’s character or behavior,” to one with “a social justice stance, which tends to be more collective and action oriented” (Jones, 2016, p. 211). Laying the groundwork for engaging TPC and social justice, scholars and practitioners are increasingly drawing upon theoretical approaches and heuristics that better position technical communicators as advocates and coalitions for action (Jones, 2016; Walton et al., 2019). From book collections of social justice-oriented pedagogies (Haas & Eble, 2018) to examinations of researcher positionality, power, and privilege (Jones et al., 2016; Walton et al., 2019), TPC scholars are focusing more explicitly on how to address complex problems of systemic injustice still rampant in the everyday sites of TPC work (Agboka, 2021; Walton et al., 2019). Furthering the trajectory of how to “do” socially just work in TPC, Equipping Technical Communicators for Social Justice Work: Theories, Methodologies, and Pedagogies, edited by Rebecca Walton and Godwin Y. Agboka, offers narratives, reflections, tools, and heuristics to prepare academic and practitioner readers to move beyond understandings of oppression and toward advocacy and action. The collection features an introduction, 12 chapters separated into four sections (“Section I: Centering Marginality in Professional Practice,” “Section II: Conducting Collaborative Research,” “Section III: Teaching Critical Analysis,” and “Section IV: Teaching Critical Advocacy”), and an afterword. Each component offers innovative and practical ways to implement socially just approaches in TPC. The first section, “Centering Marginality in Professional Practice,” highlights intersectionality and inclusivity of lived experiences and community participation as Book Review","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"69 1","pages":"493 - 497"},"PeriodicalIF":0.0,"publicationDate":"2022-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81632792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
You Shall Not Pass? The Design of Age Gates in an Emerging Cannabis Market 你不能通过?新兴大麻市场中年龄门的设计
Journal of technical writing and communication Pub Date : 2022-06-12 DOI: 10.1177/00472816221104497
Michael J. Madson
{"title":"You Shall Not Pass? The Design of Age Gates in an Emerging Cannabis Market","authors":"Michael J. Madson","doi":"10.1177/00472816221104497","DOIUrl":"https://doi.org/10.1177/00472816221104497","url":null,"abstract":"Age gates are becoming common on the websites of cannabis dispensaries, following design practices in other controversial industries. Yet, age gates can typically be bypassed through trial and error or basic arithmetic, raising questions over best practices. This study therefore characterized the age gates of dispensaries licensed in the Arizona adult use cannabis program, using a “digital mystery shopper” approach to examine the age gates’ location, appearance, and performance. After presenting the results, I outline possible best practices and next steps for technical and professional communicators.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"54 1","pages":"240 - 276"},"PeriodicalIF":0.0,"publicationDate":"2022-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78761858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Defining the racial and ethnic “other”: Constructing an American identity through visualizing census data in the U.S. Statistical Atlases 定义种族和民族“他者”:通过可视化美国统计地图集中的人口普查数据构建美国身份
Journal of technical writing and communication Pub Date : 2022-03-30 DOI: 10.1177/00472816221086523
Li Li
{"title":"Defining the racial and ethnic “other”: Constructing an American identity through visualizing census data in the U.S. Statistical Atlases","authors":"Li Li","doi":"10.1177/00472816221086523","DOIUrl":"https://doi.org/10.1177/00472816221086523","url":null,"abstract":"This study analyzes the visualization of census data in the U.S. Statistical Atlases from 1874 to 1925. I examine how visual strategies were used to construct an American identity by contrasting the “native” population with the “other”—new immigrants and African Americans, which were visualized as undesirable counterparts. By defining the “other,” the Atlases created a pan ethnic identity of the “native white” population, established a racial hierarchy, and hardened the division between old and new immigrants. The study develops a rhetorical framework for understanding how data design is used to marginalize racially and ethnically minority groups.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"55 1","pages":"460 - 492"},"PeriodicalIF":0.0,"publicationDate":"2022-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74623265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Collaborating Successfully with Community Partners and Clients in Online Service-Learning Classes 在网上服务学习课程中与社区伙伴和客户成功合作
Journal of technical writing and communication Pub Date : 2022-03-29 DOI: 10.1177/00472816221088349
Rebecca J. Dumlao
{"title":"Collaborating Successfully with Community Partners and Clients in Online Service-Learning Classes","authors":"Rebecca J. Dumlao","doi":"10.1177/00472816221088349","DOIUrl":"https://doi.org/10.1177/00472816221088349","url":null,"abstract":"Teaching online students to collaborate effectively with community partners and to solve problems through service-learning projects are “on trend” topics for technical communication faculty. This article presents collaboration specifics as well as the author's Collaborative Communication Framework (CCF) to show the types of communication needed to work well with community partners/clients in service-learning. Tips for teaching, including using the CCF and service-learning, will be highlighted so faculty can make choices about how to meet curricular goals while addressing community partner/client needs. Resources for teaching will be offered. Successful student projects will show detailed examples of key ideas throughout the article.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"39 1","pages":"218 - 239"},"PeriodicalIF":0.0,"publicationDate":"2022-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78688598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Tactical Technical Communication and Player-Created (DIY) Patch Notes: A Case Study 战术技术交流和玩家创造(DIY)补丁说明:案例研究
Journal of technical writing and communication Pub Date : 2022-03-11 DOI: 10.1177/00472816221084270
Elizabeth Caravella, S. Holmes
{"title":"Tactical Technical Communication and Player-Created (DIY) Patch Notes: A Case Study","authors":"Elizabeth Caravella, S. Holmes","doi":"10.1177/00472816221084270","DOIUrl":"https://doi.org/10.1177/00472816221084270","url":null,"abstract":"Relying on rhetorical analysis, this article explores the rhetoric and ethics of a particular type of designer- and player-created technical communication genre, video patch notes, to further explore how various technical communication genres structure the experience of play. By providing a case study of official video patch notes for the game Overwatch in combination with Youtube user dinoflask's satirical fan made videos, the article examines both developers’ communication practices and the ways in which players creatively negotiate and re-purpose these practices in order to illustrate how such tactical technical communication remixes sustain a subtle dialogue between players and developers. This dialogue in particular illuminates pain points between stakeholders (in this case, discrepancies between developer intent and player experience) in ways that could potentially offer a means of persuading particularly ideologically fixed audiences, highlighting how practitioners might use tactical technical communication with activist intent.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"6 1","pages":"198 - 217"},"PeriodicalIF":0.0,"publicationDate":"2022-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78373173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Day or Night at the Museum: A UX Analysis of Virtual Exhibits 博物馆的白天或夜晚:虚拟展品的用户体验分析
Journal of technical writing and communication Pub Date : 2022-02-14 DOI: 10.1177/00472816221074101
Joseph Williams
{"title":"Day or Night at the Museum: A UX Analysis of Virtual Exhibits","authors":"Joseph Williams","doi":"10.1177/00472816221074101","DOIUrl":"https://doi.org/10.1177/00472816221074101","url":null,"abstract":"The virtual museum tour has claimed new audiences during the pandemic, but not all virtual tours are created equal. First, this paper will explore the world of virtual museums and UX scholarship. Secondly, the paper will propose a viable set of options in determining effectiveness of virtual museums. Thirdly, the paper will discuss specific examples of UX design among museum virtual exhibits offered currently, specifically those that do not require any additional downloads or software. Finally, the paper intends to discuss the implications of high quality UX design within the realm of virtual museum tour.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"26 1","pages":"166 - 181"},"PeriodicalIF":0.0,"publicationDate":"2022-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74205050","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications 将设计思维、内容策略和人工智能扩展到技术交流和用户体验设计程序中:进一步的教学意义
Journal of technical writing and communication Pub Date : 2022-01-12 DOI: 10.1177/00472816211072533
J. Tham, Tharon W. Howard, Gustav Verhulsdonck
{"title":"Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications","authors":"J. Tham, Tharon W. Howard, Gustav Verhulsdonck","doi":"10.1177/00472816211072533","DOIUrl":"https://doi.org/10.1177/00472816211072533","url":null,"abstract":"This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"110 1","pages":"428 - 459"},"PeriodicalIF":0.0,"publicationDate":"2022-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87014407","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 7
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