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Journal of technical writing and communication最新文献

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Creating Content That Influences People: Considering User Experience and Behavioral Design in Technical Communication 创造影响人们的内容:考虑技术交流中的用户体验和行为设计
Journal of technical writing and communication Pub Date : 2020-10-01 DOI: 10.1177/0047281619880286
Gustav Verhulsdonck, N. Shalamova
{"title":"Creating Content That Influences People: Considering User Experience and Behavioral Design in Technical Communication","authors":"Gustav Verhulsdonck, N. Shalamova","doi":"10.1177/0047281619880286","DOIUrl":"https://doi.org/10.1177/0047281619880286","url":null,"abstract":"As people today use information products in contexts with distractions, we need to design for people’s attention. User experience design routinely relies on behavioral design to engage distracted users and nudge them toward specific behavior. Although practiced in user experience design, behavioral design is less known in technical communication. In this article, we use the CHOICES (Context, Habits, Other people, Incentives, Congruence, Emotions, and Salience) framework developed by McKinsey’s Behavioral Lab to introduce students to learn about behavioral design principles that make use of cognitive biases to influence people. We maintain that behavioral design is useful for technical communicators because they create digital assets that are part of the user experience.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"40 1","pages":"376 - 400"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88477894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 11
Social Justice and the Portrayal of Migrants in International Organization for Migration’s World Migration Reports 国际移民组织《世界移民报告》中的社会正义与移民形象
Journal of technical writing and communication Pub Date : 2020-09-16 DOI: 10.1177/0047281620953377
Saveena (Chakrika) Veeramoothoo
{"title":"Social Justice and the Portrayal of Migrants in International Organization for Migration’s World Migration Reports","authors":"Saveena (Chakrika) Veeramoothoo","doi":"10.1177/0047281620953377","DOIUrl":"https://doi.org/10.1177/0047281620953377","url":null,"abstract":"Social justice is a framework that has been at the forefront of technical communication in recent years. While social justice is often applied in participatory studies, it can also feature in studies using quantitative methods. In this study, I use corpus-based critical discourse analysis to investigate the portrayal of migrants in the World Migration Reports, the flagship publication of the International Organization for Migration. I emphasize context to bring in the social justice framework in this analysis. This study finds that the World Migration Reports represent migrants within various topoi, with a particular focus on the topos of advantage and that of danger/threat.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"58 1","pages":"57 - 93"},"PeriodicalIF":0.0,"publicationDate":"2020-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74701003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
“Let me heare … if thou canst say”: The Utility of the Prayer Book Catechism (1549–1604) “如果你能说，请让我听”:《祈祷书要理问答》(1549-1604)
Journal of technical writing and communication Pub Date : 2020-08-16 DOI: 10.1177/0047281620946307
D. Keane
{"title":"“Let me heare … if thou canst say”: The Utility of the Prayer Book Catechism (1549–1604)","authors":"D. Keane","doi":"10.1177/0047281620946307","DOIUrl":"https://doi.org/10.1177/0047281620946307","url":null,"abstract":"This article explores the catechism in the Book of Common Prayer, shedding light on the emergence of instructional writing from oral instruction. The 1549 text evinces qualities of preliterate oral communication identified by Ong. By contrast, the 1604 addendum reveals a trend toward modern plain style, which is even more pronounced in the 1647 Westminster Shorter Catechism. The evidence indicates the oral features were useful to the text’s technical aims. What Ramist plain style gains in precision and objectivity comes at the cost of other useful features, such as reiteration, contextualization, and agonism, which (in Tannen's phrase) involve a greater relative focus on interpersonal involvement between speaker and auditor/ reader.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"53 1","pages":"19 - 56"},"PeriodicalIF":0.0,"publicationDate":"2020-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89659272","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Boundary Work and Boundary Objects: Synthesizing Two Concepts for Moments of Controversy 边界功与边界对象:两个争议时刻概念的综合
Journal of technical writing and communication Pub Date : 2020-08-11 DOI: 10.1177/0047281620947355
Jessica R. Houf
{"title":"Boundary Work and Boundary Objects: Synthesizing Two Concepts for Moments of Controversy","authors":"Jessica R. Houf","doi":"10.1177/0047281620947355","DOIUrl":"https://doi.org/10.1177/0047281620947355","url":null,"abstract":"There are two boundary concepts utilized in technical and professional communication (TPC) scholarship: boundary work and, to a lesser degree, boundary objects. Boundary work functions to demarcate, incorporate, and expel particular ideas, groups, and practices from a field or profession. Boundary objects enhance the capacity of ideas, practices, and theories to translate across different groups. Together, these concepts are useful to TPC scholars interested in moments of controversy. In this essay, I explore the dialectical relationship between these two concepts and apply the resulting synthesis to a contemporary case study, the use of fecal microbiota transplants. I argue that the human microbiome functions as a boundary object and opens space within medicine’s own boundary work for the inclusion of fecal microbiota transplants. Together, the dialectical concepts of boundary work and boundary object create a new kind of analytic that allows TPC scholars to map boundary transformations, recognize moments for intervention, and create strategies for collaboration.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"93 1","pages":"293 - 312"},"PeriodicalIF":0.0,"publicationDate":"2020-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83853494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
Beginning With Ganesha: The Founding and Early History of the Society for Technical Communication in India 从甘尼萨开始:印度技术交流协会的建立和早期历史
Journal of technical writing and communication Pub Date : 2020-07-01 DOI: 10.1177/0047281619873139
Breeanne Matheson
{"title":"Beginning With Ganesha: The Founding and Early History of the Society for Technical Communication in India","authors":"Breeanne Matheson","doi":"10.1177/0047281619873139","DOIUrl":"https://doi.org/10.1177/0047281619873139","url":null,"abstract":"Scholars have given much weight to the question of professional legitimacy in the field of TPC, but much of that focus has been given to practitioners in Euro-Western contexts. However, practitioners in India have also worked to strengthen their own legitimacy in a variety of ways, including by harnessing existing structural mechanisms. This article addresses the founding of the Society for Technical Communication India chapter in 1999 and its subsequent organizational impact as a mechanism toward improving the legitimacy of the field in India. It covers a historical analysis of the founding years of the Society for Technical Communication India chapter and discusses ways that founding members and early participants worked to build their own legitimacy.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"2014 1","pages":"289 - 307"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86461620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A Day in the Life: Personas of Professional Communicators at Work 生命中的一天:工作中专业沟通者的角色
Journal of technical writing and communication Pub Date : 2020-07-01 DOI: 10.1177/0047281619868723
E. Brumberger, C. Lauer
{"title":"A Day in the Life: Personas of Professional Communicators at Work","authors":"E. Brumberger, C. Lauer","doi":"10.1177/0047281619868723","DOIUrl":"https://doi.org/10.1177/0047281619868723","url":null,"abstract":"This article uses personas to illustrate the range of technical communication knowledge work developed through its practitioners—to articulate the functions, characteristics, traits, skills, and workplace styles of positions someone in the field might pursue. Recent research has provided valuable data about the expanding and evolving skill sets of the technical/professional communicator. We build on that by triangulating the data from an analysis of job postings, a survey of technical communicators, and interviews and embedded observations of practitioners to develop personas of technical/professional communicators on the job. The personas can help students, programs, and practitioners understand and navigate the many types of roles that are available in the field.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"7 1","pages":"308 - 335"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74989208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
High-Impact Civic Engagement: Outcomes of Community-Based Research in Technical Writing Courses 高影响力的公民参与:技术写作课程中基于社区的研究结果
Journal of technical writing and communication Pub Date : 2020-07-01 DOI: 10.1177/0047281619853266
Allen Brizee, Paola Pascual-Ferrá, Giuliana Caranante
{"title":"High-Impact Civic Engagement: Outcomes of Community-Based Research in Technical Writing Courses","authors":"Allen Brizee, Paola Pascual-Ferrá, Giuliana Caranante","doi":"10.1177/0047281619853266","DOIUrl":"https://doi.org/10.1177/0047281619853266","url":null,"abstract":"This article reports on the first stage of a mixed-methods community-based research project involving residents of a socioeconomically challenged neighborhood in Baltimore City, Richnor Springs, and service-learning students in technical and professional communication courses at Loyola University Maryland (Loyola). To measure outcomes, we analyzed student surveys from 80 respondents and critical reflections from two students. We also analyzed interviews from two students and two community members. Findings indicate that there were no statistical mean differences in the educational experiences between service-learning and nonservice-learning students; however, there were significant mean differences in transformational experiences. Findings also indicate that community members responded positively and that stakeholders valued the personal relationships that developed.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"158 1","pages":"224 - 251"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84786443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Writing, in English, for Publication in Science and Technology, and Policy: The Example of Nuclear Security 《科技与政策:核安全的例子》
Journal of technical writing and communication Pub Date : 2020-07-01 DOI: 10.1177/0047281619865154
R. Hirst
{"title":"Writing, in English, for Publication in Science and Technology, and Policy: The Example of Nuclear Security","authors":"R. Hirst","doi":"10.1177/0047281619865154","DOIUrl":"https://doi.org/10.1177/0047281619865154","url":null,"abstract":"This article considers best practices for writing articles in science, technology, and policy, focusing on writing for international scholarly journals in nuclear security. Its two main audiences are technical communication educators/researchers and internationals wishing to publish their work in English-medium scholarly journals. I discuss publishing scenarios and challenges facing such authors and offer guidelines for producing clear, effective, publishable articles, in English, for international discourse. My approach is based on traditional rhetorical principles, plain language studies, research pursued at nuclear security conferences, feedback from internationals at writing workshops, and my experience as editor of the International Journal of Nuclear Security.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"169 1","pages":"252 - 288"},"PeriodicalIF":0.0,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76672954","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Communicating About COVID-19: Practices for Today, Planning for Tomorrow 关于COVID-19的沟通:实践今日，规划明日
Journal of technical writing and communication Pub Date : 2020-05-04 DOI: 10.1177/0047281620923589
Kirk St.Amant
{"title":"Communicating About COVID-19: Practices for Today, Planning for Tomorrow","authors":"Kirk St.Amant","doi":"10.1177/0047281620923589","DOIUrl":"https://doi.org/10.1177/0047281620923589","url":null,"abstract":"In times of public health crises, effective information on how to perform daily activities can be central to the stability of local communities. Technical communicators can make important contributions to these situations by developing materials that meet local informational needs. This entry reviews strategies technical communicators can use to address public health challenges on the local level both today and in the future.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"18 1","pages":"211 - 223"},"PeriodicalIF":0.0,"publicationDate":"2020-05-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75799265","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 8
Student Social Media Self-Evaluation: Addressing the Posting Paradox in the Age of Cybervetting 学生社交媒体自我评价:解决网络审查时代的发帖悖论
Journal of technical writing and communication Pub Date : 2020-04-15 DOI: 10.1177/0047281620927014
J. Melton, Robert E. Miller, P. Dunn
{"title":"Student Social Media Self-Evaluation: Addressing the Posting Paradox in the Age of Cybervetting","authors":"J. Melton, Robert E. Miller, P. Dunn","doi":"10.1177/0047281620927014","DOIUrl":"https://doi.org/10.1177/0047281620927014","url":null,"abstract":"Cybervetting, or the review of job applicants’ social media accounts, is a common practice. This study investigates the use of a typology to increase students’ self-awareness by asking them to assess their social media presence. The majority of Facebook users concluded they post content that is appropriate for potential employers, while most Twitter users concluded they post questionable content. Yet most Facebook users restricted access to their accounts, while most Twitter users left them public. When subsequently asked about the prospect of changing posting behavior, students with questionable content were more open to change, supporting the potential viability of the typology.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"14 1","pages":"273 - 292"},"PeriodicalIF":0.0,"publicationDate":"2020-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88491755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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