{"title":"Intercultural Communication: Providing a Working Definition of Culture and Reexamining Intercultural Components in Technical Writing Textbooks","authors":"K. Rieger","doi":"10.1177/0047281620981565","DOIUrl":"https://doi.org/10.1177/0047281620981565","url":null,"abstract":"This article presents a reexamination of intercultural components in prominent, recent technical professional communication textbooks. This examination reveals the need for the technical professional communication field to establish a dynamic definition of culture as well as presents a possible definition, presents areas where textbooks have addressed previous scholars’ concerns as well as areas that could still use improvement and may require instructors to add supplemental instruction, and presents considerations for instructors when incorporating intercultural component elements into their courses.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"88 1","pages":"135 - 165"},"PeriodicalIF":0.0,"publicationDate":"2020-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87131690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Rethinking Graduate School Research Genres: Communicating With Industry, Writing to Learn","authors":"Julie Watts","doi":"10.1177/0047281620981568","DOIUrl":"https://doi.org/10.1177/0047281620981568","url":null,"abstract":"Technical and professional communication master’s students work with a faculty advisor to complete a three-credit independent research (IR) project, featuring original research. Stakeholders recommended the IR thesis be revised to better communicate IR to industry. Using a writing, activity theory, and genre theory lens, I analyzed what contradictions emerged between academic and workplace activity systems as stakeholders recommended genre revisions. I analyzed faculty and professional advisory board meeting transcripts, alumni and student surveys, and a Graduate School director and thesis examiner interview. Results indicated the thesis’ spectrum of functions, from its strengths encouraging students’ research proficiency to the limiting way it showcases IR as a product, not a process. Stakeholders suggested no thesis changes but recommended IR genre system modifications. As agents of change, students are uniquely positioned to use the IR genre system to address workplace communication problems and help mend our discipline’s academia-industry divide.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"40 1","pages":"313 - 337"},"PeriodicalIF":0.0,"publicationDate":"2020-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74974051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Cognition, Care, and Usability: Applying Cognitive Concepts to User Experience Design in Health and Medical Contexts","authors":"Kirk St.Amant","doi":"10.1177/0047281620981567","DOIUrl":"https://doi.org/10.1177/0047281620981567","url":null,"abstract":"Meeting the needs of users requires an understanding of the contexts where they interact with materials. This entry presents an approach for integrating script theory into usability to develop medical materials individuals can use in the settings where they receive or perform healthcare activities. The entry introduces technical communication professionals to script theory and presents mechanisms for using script theory to research patient expectations of and presents usable materials for health and medical contexts.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"69 1","pages":"407 - 428"},"PeriodicalIF":0.0,"publicationDate":"2020-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74186222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using Multimedia for Instructor Presence in Purposeful Pedagogy-Driven Online Technical Writing Courses","authors":"Heidi Skurat Harris, Michaela Greer","doi":"10.1177/0047281620978360","DOIUrl":"https://doi.org/10.1177/0047281620978360","url":null,"abstract":"Teaching and composing with multimedia humanizes online technical writing and communication classes. However, students do not always see the connection between multimedia instructional materials, multimedia assignments, and the course learning outcomes. Purposeful pedagogy-driven course design uses multimedia instructional materials to connect assignments, course materials, and assessments with course outcomes. Technical writing instructors can integrate synchronous and asynchronous multimedia elements to address not only the what and why of online technical writing instruction but also the how of multimedia instructional materials. Example multimedia instructional materials and student projects discussed in the article can increase student retention and promote engaged learning.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"20 1","pages":"110 - 131"},"PeriodicalIF":0.0,"publicationDate":"2020-12-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86904064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Using Multimedia for Instructor Presence in Purposeful Pedagogy-Driven Online Technical Writing Courses","authors":"H. Harris, Michaela Greer","doi":"10.1177/0047281620977162","DOIUrl":"https://doi.org/10.1177/0047281620977162","url":null,"abstract":"Teaching and composing with multimedia humanizes online technical writing and communication classes. However, students do not always see the connection between multimedia instructional materials, multimedia assignments, and the course learning outcomes. Purposeful pedagogy-driven course design uses multimedia instructional materials to connect assignments, course materials, and assessments with course outcomes. Technical writing instructors can integrate synchronous and asynchronous multimedia elements to address not only the what and why of online technical writing instruction but also the how of multimedia instructional materials. Example multimedia instructional materials and student projects discussed in the article can increase student retention and promote engaged learning.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"16 1","pages":"31 - 52"},"PeriodicalIF":0.0,"publicationDate":"2020-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79344799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Reimagining Business Planning, Accessibility, and Web Design Instruction: A Stacked Interdisciplinary Collaboration Across National Boundaries","authors":"Zsuzsanna B. Palmer, Sushil K. Oswal, Rita Koris","doi":"10.1177/0047281620966990","DOIUrl":"https://doi.org/10.1177/0047281620966990","url":null,"abstract":"The authors present the results of a study of a three-way international collaboration project among one Hungarian class and two classes from Michigan and Washington, respectively. This multifaceted study focused on business planning, web design, and accessibility with the aim of investigating the effect of accessibility instruction on the production of business plans and websites. The distinguishing feature of this study was its emphasis to orient the three student groups on disability and accessibility issues from the perspective of the critical social model of disability advanced by disability studies theorists. The researchers collected quantitative and qualitative pre/postproject survey data from their three classes. They combined this data with the text of student emails sent among the project teams and instructor notes about their teaching to arrive at conclusions about the effectiveness of the collaboration using a mixed-methods approach. The results from the data analyses revealed significant benefit of the client–provider relationships among the three classes and the accessibility instruction provided by the Washington class to the other two classes on the business plans and websites.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"16 1","pages":"429 - 467"},"PeriodicalIF":0.0,"publicationDate":"2020-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74589463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Changing Climate, Changing Terrain: The Stasis Metaphor and the Climate Crisis","authors":"Shelton Weech","doi":"10.1177/0047281620966988","DOIUrl":"https://doi.org/10.1177/0047281620966988","url":null,"abstract":"Rhetorical theory has frequently relied on metaphors of place and positioning as heuristics to build better arguments. This article utilizes one such metaphor, that of stasis theory, as a method by which we might change the terrain of the conversation surrounding the climate crisis. As an example, the author does a rhetorical analysis of a recent agricultural report from the Indiana Climate Change Impacts Assessment and finds that, rather than using traditional questions of conjecture and quality, the authors of the report focus on questions of procedure and definition to reframe the discussion surrounding the climate crisis. Drawing from the rhetoric in this report, the author suggests that technical communicators might similarly produce more fruitful conversations around the climate crisis if they focus on what to do (procedure) and redefining the crisis as a local issue (definition).","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"29 1","pages":"94 - 109"},"PeriodicalIF":0.0,"publicationDate":"2020-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87005524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"What Happens When We Fail? Building Resilient Community-Based Research","authors":"Allen Brizee","doi":"10.1177/0047281619876292","DOIUrl":"https://doi.org/10.1177/0047281619876292","url":null,"abstract":"This article reports on the second stage of a 7-year community-based research project involving service-learning students in technical and professional communication courses and nonprofit organizations in Baltimore City. The article explains how students and community members overcame failure to collaborate on literacy and employment workshops. To assess collaboration, researchers integrated usability testing on workshop resources with 15 (N = 15) participants, postworkshop questionnaires with 34 (N = 34) participants, and interviews with 2 (N = 2) community partners. Participants responded positively, and 47% of workshop attendees found jobs. The article argues that community-based research should use participatory and iterative models and resilience theory.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"1999 1","pages":"339 - 375"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0047281619876292","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72538372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Research Video Abstracts in the Making: A Revised Move Analysis","authors":"Jianxin Liu","doi":"10.1177/0047281619894981","DOIUrl":"https://doi.org/10.1177/0047281619894981","url":null,"abstract":"This article reports on a revised move analysis of a video abstract (VA) repository curated by Cell Press. The analysis reveals that the VA displays several distinct core moves, optional moves, and move units. The analysis suggests that albeit evidence being inconclusive due to the sample size, the VA is in effect an emerging genre whose implications for further research and practice are worth discussing. The article also questions the assumed analytic pertinence of move analysis to researching multimodal genres and cautions against the uncritical use of the VAs curated by leading academic publishers and journals in professional training.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"40 1","pages":"423 - 446"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72681744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Zombie Ent(r)ailments in Risk Communication: A Rhetorical Analysis of the CDC’s Zombie Apocalypse Preparedness Campaign","authors":"Ryan Cheek","doi":"10.1177/0047281619892630","DOIUrl":"https://doi.org/10.1177/0047281619892630","url":null,"abstract":"Apocalypticism is a powerful brew of eschatological belief and political imagination that is extremely persuasive. This article addresses the intersections between apocalyptic rhetoric and the technical communication of risk, disease outbreak, and disaster preparedness by analyzing the Centers for Disease Control and Prevention’s zombie apocalypse preparedness campaign. Specifically, I argue that the framing of the Centers for Disease Control and Prevention’s campaign relies on and extends problematic iterations of apocalypticism and undermines the educational objectives of disaster preparedness and response. I conclude with suggestions for how technical communicators designing public awareness and outreach campaigns can use existential risk rhetoric for engagement without succumbing to the pernicious side effects of apocalypticism.","PeriodicalId":93788,"journal":{"name":"Journal of technical writing and communication","volume":"1 1","pages":"401 - 422"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82343281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}