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Job Satisfaction among Employees in Banking Sector: A Literature Review 银行业员工工作满意度:文献回顾
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00009.3
Sanjita Lenka
{"title":"Job Satisfaction among Employees in Banking Sector: A Literature Review","authors":"Sanjita Lenka","doi":"10.5958/2231-069X.2016.00009.3","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00009.3","url":null,"abstract":"The literature review on job satisfaction of employees, specifically in banking sector, has been made with the major aim to provide job satisfaction that will help for the growth and development of organisation. The literature identifies the various factors which have a significant impact on job satisfaction. In this paper, an endeavour has been made to give an overview of various factors like personal, organisational, social and environmental factors. Each factor is having different sub-elements that will have a direct/indirect influence on increasing or decreasing the level of job satisfaction. The data were collected mainly from secondary sources like journals, websites, books and others.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"12 1","pages":"62-70"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83285288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
The Digital Highway Carrot: A Study of E-Business in India with Solace and Strength 数字高速公路胡萝卜:印度电子商务的慰藉与力量研究
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00003.2
D. Mahapatra, S. Patra
{"title":"The Digital Highway Carrot: A Study of E-Business in India with Solace and Strength","authors":"D. Mahapatra, S. Patra","doi":"10.5958/2231-069X.2016.00003.2","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00003.2","url":null,"abstract":"India's digital vision was first laid in the 1980s with pioneering steps for creating the National Informatics Centre (NIC). The NIC was the beginning of an effort to computerise government and digital base India for the twenty-first century. Another organisation such as C-DOT digitised India's networks and the number of phones has increased from 5 million to 1 billion. Further, the creation of the National Knowledge Network (NKN) is a high-bandwidth network to connect all educational institutions in the country to enable high end research and collaboration. Another internet access for the rural population is the National Optical Fibre Network (NOFN) aimed to provide high-speed broadband connectivity to 250, 000 panchayats in the country. Another service is UID (unique identification) platform with facial, finger prints and iris scan. UID platform once connected to mobile phones, bank accounts and others will help deliver benefits of digital India to all residents. Digital India lies in the development of the digital ecosystem in terms of apps and app-based government services as well as free and equal access to all these for consumers across the country. The government has been focusing different ongoing projects such as NOFN, NKN, National e-Governance Plan and many more. According to FICCI-KPMG Indian Media and Entertainment Industry Report 2015, digital advertising industry grew from Rs 3, 010 crore in 2013 to Rs 4, 350 crore in 2014 growth around 45%. State Bank of India (SBI) has its own digital baby in the name of SBI rewards. Axis bank behind with its Pingpay, ICICI bank has launched ‘all new mobile banking app’; HDFC bank with its launch of Payzapp is almost replicating a Flipkart or Paytm.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"69 1","pages":"19-23"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90367115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring Dimensions of Managing Change for Achieving Organisational Effectiveness: A Case Study of Odisha Power Transmission Corporation Limited (OPTCL) 变革管理实现组织有效性的维度探索——以奥里萨邦输电有限公司为例
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00015.9
Sujata Mangaraj, S. Patra
{"title":"Exploring Dimensions of Managing Change for Achieving Organisational Effectiveness: A Case Study of Odisha Power Transmission Corporation Limited (OPTCL)","authors":"Sujata Mangaraj, S. Patra","doi":"10.5958/2231-069X.2016.00015.9","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00015.9","url":null,"abstract":"Vibrant environments recognised by technical, economic and political change increasingly require company agility among organisations. The successful management of change is crucial to any organisation to survive and succeed in the present highly competitive and continuously evolving business environment. Organisations, therefore, need to develop the ability to manage and adapt to change. This paper focuses on how managing change has contributed towards organisational effectiveness (OE) in the state owned power utility service organisation by drawing data through employee's survey. The empirical findings suggest that the variables like diagnosis, strategy formulations, implementation, top-down approach and communication, review of change are considered as some of the significant attributes that contribute towards performance enhancement and quality improvement for achieving OE.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"51 1","pages":"116-127"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86939309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Use of Hindi Language in Online Shopping Websites: A Predictor of Consumers’ Satisfaction 印地语在网上购物网站的使用:消费者满意度的预测因子
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00013.5
B. Agarwal
{"title":"Use of Hindi Language in Online Shopping Websites: A Predictor of Consumers’ Satisfaction","authors":"B. Agarwal","doi":"10.5958/2231-069X.2016.00013.5","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00013.5","url":null,"abstract":"India is developing as an international hub of online business. The times of change finally arrived in India. The disposable incomes, technological advances, well-networked communities contributed to new paradigm shift in shopping. The customer is aggressive and ready to explore. The marketer has to understand the complexity of an exponential surge in online shopping. Demographic profile of the online shopper is important, rather critical to understand. Today, all the shopping websites have all the functions in English and when it is found that in India 75% are Hindi spoken, it is difficult for them to understand the key words and all the functions properly. Even most of them are sellers as well as consumers. This study has tried to examine the impact of Hindi usage in websites on customers’ retention with reference to growth in economy and approachable by all the consumers in rural areas. It is, however, critical to see the forest beyond the woods. The interest generated is because there are over 100 million Indian consumers who buy online, but sometimes, they face difficulty in understanding English. Therefore, this study has suggested to Indian online companies to display the translation. There should be an option for changing the languages. Now mostly, government websites have such language options. Convenience, scarcity of time and online comparisons have made Indian consumer buy books, apparels, cellphone, air and hotel bookings, electronic gadgets and music CDs, and many more products and services online. This paper is an attempt to understand the factors that propel online shopping behaviour through the usage of Hindi language in online shopping websites. The fastest growing community of online shoppers has compelled the traditional marketer to rethink. It endeavours to find whether online shopping is the next big idea in the Indian business scene.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"47 1","pages":"101-105"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86611961","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Corporate Social Responsibility Practices: Pathways for Inclusive and Sustainable Future 企业社会责任实践:通向包容和可持续未来的途径
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00011.1
Raiswa Saha
{"title":"Corporate Social Responsibility Practices: Pathways for Inclusive and Sustainable Future","authors":"Raiswa Saha","doi":"10.5958/2231-069X.2016.00011.1","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00011.1","url":null,"abstract":"With the expanding globalisation and persistent ecological issues, role of corporate social responsibility (CSR) has been redefined and aims to broaden the societal context within which it operates. CSR acts as a commitment for attaining inclusivity and community development to reflect a positive impact on the society. In an increasingly fastpaced global economy, CSR acts as enabler and driving force to attain sustained growth where markets, communities and the organisations can perform well together so to gain better access in making decisions and maximising the growth. Inclusiveness not only helps in increasing the growth rate of the economy but, it boosts the productivity and employment opportunities with sustainable long-term progress. In the age of stiff competitive market environment, there is a growing consensus in the minds of the individuals to contribute towards the betterment of the society and take keen interest in adopting sustainable business policies. With the enormous potential of fulfilling the expectations, we need more investments in human capital and the relation-building between the stakeholders and the society. Inclusivity and sustainability, the two very concepts are multi-dimensional in nature which leads to positive health outcomes, access to higher education, improved standards of living, development of skills, employment opportunities and thus, CSR acts as a core element of all these outcomes. Hence, CSR should be a gaining ground and the strategies must present the opportunities to gain profitability, value-driven business and economic growth with sound governance management systems.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"43 1","pages":"77-86"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88180014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Role of Indian Railway Catering and Tourism Corporation Limited (IRCTC) and Its Challenges in Promoting Tourism: An Empirical Analysis 印度铁路餐饮旅游有限公司(IRCTC)在促进旅游业中的作用及其挑战:实证分析
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00006.8
L. Ravikumar, S. Lenka
{"title":"The Role of Indian Railway Catering and Tourism Corporation Limited (IRCTC) and Its Challenges in Promoting Tourism: An Empirical Analysis","authors":"L. Ravikumar, S. Lenka","doi":"10.5958/2231-069X.2016.00006.8","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00006.8","url":null,"abstract":"The development of tourism has now been through what could be called ‘Phase One’ of its evolution. Across the world, communities and enterprises have begun to practice the art of tourism in the countryside. Practitioners are learning its secrets of success-and the problems of failure. Academics are tracking its progress and debating on its concepts. It has generally been acknowledged that measuring service quality is of great importance as a competitive advantage for service organisations, and enables them to monitor and control the efficiency and effectiveness of their operations and processes. For this reason, Indian Railway Catering and Tourism Corporation Limited attempts to deliver superior service quality to their customers for promotion of tourism. The present study is undertaken to make an empirical analysis of the above.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"41 1","pages":"28-37"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79474823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Quality of Work Life (QWL) in Odisha Mining Corporation (OMC) – An Empirical Study 奥里萨邦矿业公司(OMC)工作生活质量的实证研究
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00010.X
L. Singh, A. Jena, P. K. Mohanty
{"title":"Quality of Work Life (QWL) in Odisha Mining Corporation (OMC) – An Empirical Study","authors":"L. Singh, A. Jena, P. K. Mohanty","doi":"10.5958/2231-069X.2016.00010.X","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00010.X","url":null,"abstract":"Quality of work life (QWL) is the degree to which employees are able to shape their jobs actively, in accordance with their options, interests and needs. QWL is, thus, the extent of relationships between individuals and organisational factors that are existing in the working environment. It is assumed that if employees have more positive attitudes about the organisation and their productivity increases, everything else being equal, the organisation should be more effective. It is seen from various researches that employees of an organisation often take their work to home due to heavy work demands, by which they cannot pay right attention to their family problems, take care of their family members, which ultimately leads to a disturbed and unbalanced work-life. Work is an integral part of everybody's life or career. On an average, we spend 8 h of daily life working and it is the one-fourth of our entire life. Research on QWL is considered to be more important at individual as well as at the organisational level. The present study the QWL of employees are judged by various factors like: work environment, nature of job, freedom to work, salary and compensation, opportunity, health, welfare safety and security, training and development, stress management and work–life balance and other personal factors by taking into consideration the socio-economic background of respondents and expectation of employees in the work place. The main purpose of the study is to investigate the overall QWL of Odisha Mining Corporation. Aliterature review of previousstudies is givenalong with aquestionnaire survey that has been conducted using a standard questionnaire. To fulfil the objectives correlation of the factors among each other and also with QWL is calculated. The findings of the study reflect that the QWL of the group is positively influenced by the factors taken for the study.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"1 1","pages":"71-76"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79928624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Skill Development is Meaningless without Adequate Job Creation: An Issue and Challenge 没有足够的就业机会,技能发展就没有意义:一个问题和挑战
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00004.4
Satyam Pincha
{"title":"Skill Development is Meaningless without Adequate Job Creation: An Issue and Challenge","authors":"Satyam Pincha","doi":"10.5958/2231-069X.2016.00004.4","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00004.4","url":null,"abstract":"Skill development is a continuous process to improve knowledge, skills, attitude and social behaviour of human resources for doing a particular job. Skill is the ability to exercise one's knowledge on a particular job, whereas skill development fuels improvement of this ability. Here, implementing a particular skill on a particular job is very important because without practice, the ability wanes in sharpness very rapidly nixing skill development. The Union ministry of Human Resource Development, Government of India, has taken an initiative to develop a plethora of human resources, keeping in view the need for skilled manpower for the country as well as to develop skills among the huge population for rendering them employable and productive. India already spends $50 billion each year to step up human resources for adequate employment. Moreover, recently the Modi Government announced a plan for ‘Skill India’, under which many institutions will be inaugurated for skill development and training at operational level, supervisory level and also at managerial level. But unfortunately, no plans for adequate job creation were announced. This obliviously leads to agrave situation. Skill developmentwithout adequate job creation has no meaning. Therefore, both steps would have to be taken to develop skills and to increase adequate jobs. In fact, skill development and adequate job creation programme should be driven forward simultaneously.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"94 1","pages":"24-27"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79994435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Application of the Maslow's Hierarchy of Need Theory: Impacts and Implications on Employee's Career Stages 马斯洛需求层次理论的应用:对员工职业发展阶段的影响与启示
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00007.X
Tulika Singh, M. Behera
{"title":"Application of the Maslow's Hierarchy of Need Theory: Impacts and Implications on Employee's Career Stages","authors":"Tulika Singh, M. Behera","doi":"10.5958/2231-069X.2016.00007.X","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00007.X","url":null,"abstract":"Maslow's hierarchy states that people have a pyramid hierarchy of needs that they will satisfy from bottom to top. Starting from mere physiological survival, the hierarchy of needs covers belonging to a social circle to pursuing your talent through self-actualisation. Important to the hierarchy of needs theory is that Maslow felt that unfulfilled needs lower on the ladder would inhibit the person from climbing to the next step. The pyramid of needs is divided into two categories: deficiency needs (physiological and safety) and growth needs (belonging, self-esteem and selfactualisation). If the deficiency needs aren't satisfied, the person will feel the deficit and this will stifle his or her development. When Maslow's hierarchy of needs is applied to work situations, it implies that managers have the responsibility, first, to make sure that the deficiency needs are met. This means, in broad terms, a safe environment and proper wages. Second, it implies creating a proper climate in which employees can develop their full potential. Failure to do so would theoretically increases employee frustration and could result in poorer performance, lower job satisfaction and increased withdrawal from the organisation.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"21 1","pages":"43-52"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91225018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 5
Motivation and Job Satisfaction: A Comparative Study among Pharmacists 药师工作动机与工作满意度的比较研究
Training and development journal Pub Date : 2016-01-01 DOI: 10.5958/2231-069X.2016.00012.3
D. Rajan
{"title":"Motivation and Job Satisfaction: A Comparative Study among Pharmacists","authors":"D. Rajan","doi":"10.5958/2231-069X.2016.00012.3","DOIUrl":"https://doi.org/10.5958/2231-069X.2016.00012.3","url":null,"abstract":"This survey-based qualitative descriptive research has been undertaken in Tirunelveli city, Tamilnadu with the objectives of identifying and differentiating the perceptions of the pharmacists towards the impacts of factors associated with motivation on job satisfaction. The study has analysed various factors associated with motivation under two dimensions namely organisation structure and policy-related factors and pharmacists’ specific factors. The study has discussed 18 factors in each dimension, respectively. The study has sampled 120 pharmacists qualified with both bachelor in pharmacy and diploma in pharmacy from both multi-speciality and single speciality hospitals (60 respondents from each kinds of hospitals, respectively) using judgement sampling method. Percentage, mean and standard deviation have been applied to analyse the data. The results of the study show that there is no significant difference in the perception of the pharmacists towards the majority of the factors associated with motivation that affect their job satisfaction. Moreover, the level of perception among the pharmacists working in both kinds of organisations is also same.","PeriodicalId":80241,"journal":{"name":"Training and development journal","volume":"24 1","pages":"87-100"},"PeriodicalIF":0.0,"publicationDate":"2016-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90104725","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 3
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