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How to manage being bullied as a nurse leader. 作为一名护士长，如何应对被人欺负的情况。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-12-05 Epub Date: 2024-06-18 DOI: 10.7748/nm.2024.e2129
Barry Quinn
{"title":"How to manage being bullied as a nurse leader.","authors":"Barry Quinn","doi":"10.7748/nm.2024.e2129","DOIUrl":"10.7748/nm.2024.e2129","url":null,"abstract":"<p><strong>Rationale and key points: </strong>Bullying has existed in health and social care organisations for many years. Although researchers have examined the effects of bullying on nurses and nursing students, there has been too little focus on bullying behaviours inflicted directly or indirectly on nurse leaders and managers. This article provides concise and practical guidance for nurses in leadership or management roles on how to identify and manage bullying behaviours directed at themselves. • Overt or covert bullying in nursing can happen at every level of the organisation. • Bullying negatively affects practice, teamwork, staff morale and patient care. • Identifying bullying is the first step in addressing unacceptable behaviours. • Admitting that you may be being bullied and seeking support to manage bullying is a hallmark of an effective nurse leader. REFLECTIVE ACTIVITY: 'How to' articles can help to update your practice and ensure it remains evidence-based. Apply this article to your practice. Reflect on and write a short account of: • How this article might improve your practice when managing being bullied as a nurse leader. • How you could use this information to educate your peers about managing being bullied as a nurse leader.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"17-21"},"PeriodicalIF":0.0,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141422125","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Engagement strategies adopted by the nursing information officer team in preparing nurses for the implementation of an integrated electronic health record. 护理信息官团队采取的参与策略，为护士实施综合电子病历做好准备。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-12-05 Epub Date: 2024-07-18 DOI: 10.7748/nm.2024.e2135
Kellie-Jayne Mohess, Mafalda Gomes
{"title":"Engagement strategies adopted by the nursing information officer team in preparing nurses for the implementation of an integrated electronic health record.","authors":"Kellie-Jayne Mohess, Mafalda Gomes","doi":"10.7748/nm.2024.e2135","DOIUrl":"10.7748/nm.2024.e2135","url":null,"abstract":"<p><p>This article explores the critical role the nursing information officer (NIO)'s team played in facilitating the transition to an electronic health record system (EHR) at two NHS trusts in London. The article highlights that with the increasing importance of digital leadership in nursing, it is necessary to prepare nursing staff for the implementation of an EHR to enhance patient care and staff experience. It discusses various methodologies the NIO's team adopted, including 'show and tells', demos, walkabouts, induction sessions, 'CopyCat' charting, and a 'change and engagement' document. These engagement strategies are aimed at addressing diverse learning needs, increasing nurses' confidence and ensuring effective use of the new EHR. The successful implementation of an EHR depends on collaborative efforts among nursing staff, leadership and NIO teams. This emphasises the importance of embracing digital transformation and innovative strategies in navigating healthcare technology complexities.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"28-34"},"PeriodicalIF":0.0,"publicationDate":"2024-12-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141636048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the perception and reality of professionalism in UK nursing. 探索英国护理专业的认知和现实。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-11-29 DOI: 10.7748/nm.2024.e2144
Sarah Butler
{"title":"Exploring the perception and reality of professionalism in UK nursing.","authors":"Sarah Butler","doi":"10.7748/nm.2024.e2144","DOIUrl":"https://doi.org/10.7748/nm.2024.e2144","url":null,"abstract":"<p><p>For the individual nurse, professionalism includes attributes such as ethical practice, accountability, empathy and a commitment to ongoing professional development. A lack of nursing professionalism can negatively affect public trust, patient satisfaction and healthcare outcomes. This article examines whether professionalism is a reality in UK nursing or simply a perception. The author argues that professionalism in UK nursing is generally supported by education, adherence to standards and ethical conduct. However, challenges such as workload pressures, staffing shortages and negative portrayals of nursing in the media can undermine both the perception and the practice of nursing professionalism. Addressing these challenges requires comprehensive strategies from policymakers, healthcare leaders and nurse educators. While professionalism in UK nursing is a reality, continuous efforts are needed to maintain standards, including from nurses themselves.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142752600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Managing uncivil behaviour in the workplace. 管理工作场所的不文明行为。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-10-03 Epub Date: 2024-09-12 DOI: 10.7748/nm.2024.e2138
Colleen Wedderburn Tate, Sarah Chalhoub
{"title":"Managing uncivil behaviour in the workplace.","authors":"Colleen Wedderburn Tate, Sarah Chalhoub","doi":"10.7748/nm.2024.e2138","DOIUrl":"10.7748/nm.2024.e2138","url":null,"abstract":"<p><p>Incivility is a major concern in healthcare, and it is vital that uncivil behaviour is recognised and addressed. Manifestations of incivility are wide ranging and can take the form of microaggressions, which are difficult to pinpoint but have significant repercussions. Research has demonstrated the negative effects of incivility on staff and patients. Uncivil acts and behaviour can create conflict, reduce performance, affect morale, decrease retention and jeopardise patient safety. The role of nurse managers in reducing incivility and promoting civility includes providing leadership, fostering psychological safety, creating a shared understanding of civil behaviour and managing uncivil behaviour as soon as it occurs. The input of employers is crucial to promote a compassionate and inclusive organisational culture and to support nurse managers to acquire the knowledge, skills and confidence to prevent and reduce incivility.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"35-42"},"PeriodicalIF":0.0,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142302814","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Concerns about practice: supporting staff by fostering a climate of psychological safety. 关注实践：营造心理安全氛围，为员工提供支持。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-10-03 Epub Date: 2024-05-30 DOI: 10.7748/nm.2024.e2119
Ali Richards
{"title":"Concerns about practice: supporting staff by fostering a climate of psychological safety.","authors":"Ali Richards","doi":"10.7748/nm.2024.e2119","DOIUrl":"10.7748/nm.2024.e2119","url":null,"abstract":"<p><p>The nursing profession is under growing pressure and many nursing staff find it increasingly challenging to maintain standards and provide safe, effective and efficient care that meets the needs of patients. Nurses' job satisfaction is predicated on feeling supported, including when there are concerns about practice - whether their own or that of their colleagues. This article discusses how nurse managers can support staff to challenge suboptimal practice, admit their own errors and learn from these by fostering a climate of psychological safety. This includes adopting a relational model of leadership; cultivating open communication; providing clarity on roles and expectations; ensuring transparency and fairness in performance management; having supportive 'tough conversations' with staff; demonstrating objectivity when investigating concerns; and promoting a 'just culture'.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"14-18"},"PeriodicalIF":0.0,"publicationDate":"2024-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141176869","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Patient safety during transfers from critical care: developing and assessing a checklist. 危重病人转院期间的患者安全：制定和评估核对表。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-08-27 DOI: 10.7748/nm.2024.e2137
Laura Pearson, Andrew Finney
{"title":"Patient safety during transfers from critical care: developing and assessing a checklist.","authors":"Laura Pearson, Andrew Finney","doi":"10.7748/nm.2024.e2137","DOIUrl":"https://doi.org/10.7748/nm.2024.e2137","url":null,"abstract":"<p><p>Critically ill patients often need to be transferred from the intensive care unit (ICU) to the imaging department. This can compromise their safety, not only because of the inherent risk of deterioration but also because of the potential for incidents due to the inadequate preparation of medicines, equipment and monitoring. Using a patient transfer checklist can reduce the risk of human factor errors. This article reports on a quality improvement project conducted at the ICU of an acute hospital trust in the Midlands to develop and evaluate a patient transfer checklist. The checklist was developed based on guidance from the Intensive Care Society and evaluated using retrospective incident reports, an audit of staff compliance and a user survey. Using a transfer checklist in the ICU is likely to reduce patient safety incidents during transfers, but a shift in workplace culture may be needed to enhance incident reporting.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142074666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Investigating the relationship between nurses' workplace behaviour and perceived levels of ethical leadership in managers. 调查护士的工作场所行为与感知到的管理人员道德领导力水平之间的关系。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-08-01 Epub Date: 2024-03-19 DOI: 10.7748/nm.2024.e2104
Sabrein Mahmoud Ali Khalifa Khattab, Sally Mohammed Farghaly Abdelaliem
{"title":"Investigating the relationship between nurses' workplace behaviour and perceived levels of ethical leadership in managers.","authors":"Sabrein Mahmoud Ali Khalifa Khattab, Sally Mohammed Farghaly Abdelaliem","doi":"10.7748/nm.2024.e2104","DOIUrl":"10.7748/nm.2024.e2104","url":null,"abstract":"<p><strong>Background: </strong>There is increasing research interest in the relationship between ethical leadership and deviant workplace behaviour. Ethical leadership encompasses altruism, courage, ethical orientation, integrity and fairness. Examples of deviant workplace behaviours include theft, fraud, sabotage, assault, abuse, manipulation and bullying. It appears that when leaders are fair and emphasise ethical conduct, followers are less inclined to engage in deviant workplace behaviour.</p><p><strong>Aim: </strong>To investigate the relationship between nurses' self-rated levels of deviant workplace behaviour and perceived levels of ethical leadership in managers.</p><p><strong>Method: </strong>For this descriptive correlational study, 355 nurses from one university hospital in Egypt responded to an online questionnaire comprising the Ethical Leadership Scale and the Workplace Deviance Behavior Scale. Descriptive and inferential statistics were used to explore results and examine the relationships between study variables.</p><p><strong>Results: </strong>There was a statistically significant negative relationship between respondents' self-rated levels of deviant workplace behaviour and their perceptions of levels of ethical leadership in managers. The results appeared to confirm previous research. Nurses who feel that they are treated fairly by their managers tend to have positive attitudes towards work, colleagues and management.</p><p><strong>Conclusion: </strong>Ethical leadership on the part of managers is a significant determinant of nurses' behaviour in the workplace and should therefore be fostered by healthcare organisations.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"35-41"},"PeriodicalIF":0.0,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140159754","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mapping ward managers' core competencies using the Balanced Scorecard model. 利用平衡计分卡模型绘制病房管理人员的核心能力图。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-08-01 Epub Date: 2024-02-08 DOI: 10.7748/nm.2024.e2107
Fabio Mozzarelli, Antonina Catinella, Chiara Tuccio
{"title":"Mapping ward managers' core competencies using the Balanced Scorecard model.","authors":"Fabio Mozzarelli, Antonina Catinella, Chiara Tuccio","doi":"10.7748/nm.2024.e2107","DOIUrl":"10.7748/nm.2024.e2107","url":null,"abstract":"<p><strong>Background: </strong>Nurse ward managers have a crucial role in the effective functioning of hospital wards and in organising the work of the nursing team. The Balanced Scorecard model is a management framework that enables strategy to be translated into action by setting goals that lead to measurable outcomes. Few studies have used the Balanced Scorecard model to map the competencies of healthcare professionals.</p><p><strong>Aim: </strong>To use the Balanced Scorecard model to map the core competencies of nurse ward managers and determine relevant key performance areas (KPAs) and key performance indicators (KPIs).</p><p><strong>Method: </strong>This mixed-methods study was conducted in the surgical department of an Italian hospital using a qualitative and quantitative exploratory sequential approach. For the quantitative part, the authors asked a convenience sample of various clinical staff to rate a list of nine competencies in terms of their importance for the work of nurse ward managers. For the qualitative part, two focus group discussions were held with nurse ward managers.</p><p><strong>Findings: </strong>Responses to the questionnaires showed that all nine competencies were important to respondents, with no statistically significant differences between roles. Findings from the focus group discussions broadly confirmed the relevance and importance of the nine competencies. Based on these findings, the authors formulated a strategic map of the nurse ward manager role, with core competencies and associated objectives mapped against the four dimensions of the Balanced Scorecard model.</p><p><strong>Conclusion: </strong>A strategic map of the nurse ward manager role informed by the Balanced Scorecard model can help measure nurse ward managers' performance and provide a benchmark for them to improve their competencies.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"29-34"},"PeriodicalIF":0.0,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139704198","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A research internship scheme for nurses and its wider implications for clinical managers. 护士研究实习计划及其对临床管理人员的广泛影响。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-08-01 Epub Date: 2024-02-28 DOI: 10.7748/nm.2024.e2118
Fiona Hibberts, Naomi Hare, Suzanne Bench
{"title":"A research internship scheme for nurses and its wider implications for clinical managers.","authors":"Fiona Hibberts, Naomi Hare, Suzanne Bench","doi":"10.7748/nm.2024.e2118","DOIUrl":"10.7748/nm.2024.e2118","url":null,"abstract":"<p><p>There is growing evidence that clinical research activity is linked to better patient outcomes and that staff involvement in research is linked to enhanced morale and retention. Clinical managers have a pivotal role in supporting staff to engage with research, but they are not always given the means to do so and are not always aware of the benefits. In 2021 a research internship scheme was set up as a collaboration between two London NHS trusts and a university, enabling nurses and midwives to undergo training and undertake a range of research activities. Some participants experienced challenges in fitting internship activities around clinical duties despite the fact that the scheme was planned to give them protected time. This article describes the scheme, reports the findings of its evaluation at one of the two trusts, and discusses its implications for clinical managers in terms of how they can be supported to contribute to the development of a research culture.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"22-28"},"PeriodicalIF":0.0,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139984770","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring the role of communication in effective nurse leadership and patient care. 探索沟通在有效的护士领导和病人护理中的作用。
Nursing management (Harrow, London, England : 1994) Pub Date : 2024-08-01 Epub Date: 2024-03-27 DOI: 10.7748/nm.2024.e2081
Beth McKillen
{"title":"Exploring the role of communication in effective nurse leadership and patient care.","authors":"Beth McKillen","doi":"10.7748/nm.2024.e2081","DOIUrl":"10.7748/nm.2024.e2081","url":null,"abstract":"<p><p>Nurses have to be aware of their personal responsibility to demonstrate effective leadership and thereby contribute to safe and effective patient care. One of the primary skills that nurses can use to become effective leaders is communication. This article explores how communication is a vital tool in enabling nurse leaders to motivate their team members and advocate for patients. The author details some of the essential communication skills that nurses require if they are to promote person-centred care and explores the often-neglected areas of non-verbal and written communication. By possessing a full range of communication skills, nurses can empower themselves to lead clinical teams and advocate for patients.</p>","PeriodicalId":74325,"journal":{"name":"Nursing management (Harrow, London, England : 1994)","volume":" ","pages":"16-21"},"PeriodicalIF":0.0,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140295495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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