Information Systems Management最新文献

{"title":"Business Intelligence & Big Data for Innovative and Sustainable Development of Organizations","authors":"C. Olszak, J. Zurada, D. Cetindamar","doi":"10.1080/10580530.2021.1971021","DOIUrl":"https://doi.org/10.1080/10580530.2021.1971021","url":null,"abstract":"The development of the Internet, social media, distributed databases, and various mobile devices has caused a considerable increase in data. Much of this diverse data in unstructured and structured forms has a high business value and, if properly utilized, can become an important organizational asset. It contains various information about customers, competition, labor market, and development trends for industries, products, services, and the public and political mood. For innovative and sustainable development, organizations need to utilize data. They need to increase sales, identify future opportunities and new markets, outperform the competition, enhance products and services, recruit talent, improve operations, perform forecasting, protect the brand, and identify areas for improvement, to name a few ways of utilizing data. However, many organizations make limited use of this valuable data available to them either because they lack the necessary tools or do not understand the value of this data. The main objective of this special issue (SI) is to provide organizations with a theoretical, conceptual, and applied grounded discussion of Business Intelligence and Big Data (BI & BD) to aid in innovative and sustainable development and effective decision-making. This SI of Information Systems Management constitutes eight papers, six of which appear in this issue. The remaining two articles will appear in volume 39 issue 1. All authors did a great job of developing and delivering diverse papers relevant to the topic. Since all papers became high caliber papers at the end of the review process, they are all included. The first article titled “Data Mining for Small Shops Empowering Brick-and-Mortar Stores through BI Functionalities of a Loyalty Program,” is written by Michael Reiner Kamm, Jan-Peter Kucklick, Johannes Schneider, & Jan vom Brocke. This paper presents a case of how small stores could benefit from the application of sophisticated BI solutions. The authors show the analysis of shopping data of 13 years, 19,000 customers, and 55 shops and discuss how the loyalty program empowered data-based decision support for these show owners. In the second article entitled “Shortening Delivery Times by Predicting Customers’ Online Purchases: a Case Study in the Fashion” Jennifer Weingarten and Stefan Spinler examine on online retailers’ critical problems, especially on their disadvantage regarding the delivery times compared to traditional brick and mortar stores. The authors develop a prediction model for anticipatory shipping that can easily be implemented and used to predict purchases. The third article titled “User Related Challenges of Self-Service Business Intelligence” by Christian Lennerholt, Joeri van Laere, and Eva Söderström focus on Self-service Business Intelligence (SSBI). The paper aims to improve how non-technical casual users could use BI in a self-reliant manner without technical power users’ support. This research draws on an empirical ","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"38 1","pages":"268 - 269"},"PeriodicalIF":6.2,"publicationDate":"2021-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48957043","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How the Personalities and Behaviors of Information Systems Professionals Influence the Effectiveness of Information Systems Departments","authors":"Hadi Karimikia, Harminder Singh, B. Donnellan","doi":"10.1080/10580530.2021.1967527","DOIUrl":"https://doi.org/10.1080/10580530.2021.1967527","url":null,"abstract":"ABSTRACT Building on the concept of organizational citizenship behavior (OCB), this study develops a multi-level research model to examine how IS-specific OCBs displayed by IS professionals impact the perceived effectiveness of IS departments, and how the manifestation of IS-specific OCBs is in turn affected by the personal attributes of IS professionals, the leadership style of IS leaders, and the quality of the interactions within IS departments.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"39 1","pages":"305 - 344"},"PeriodicalIF":6.2,"publicationDate":"2021-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43491665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Identifying the Enablers and Inhibitors of Organizational Learning in the Context of IT Governance: An Exploratory Delphi Study","authors":"Koen De Maere, S. D. Haes, Michael von Kutzchenbach, Tim Huygh","doi":"10.1080/10580530.2021.1964654","DOIUrl":"https://doi.org/10.1080/10580530.2021.1964654","url":null,"abstract":"ABSTRACT Despite significant investments in training, many organizations fail to implement IT Governance. This problem is known as theory-practice gap. Organizational Learning has been suggested as an approach to overcome this problem but there is still lack of understanding about how Organizational Learning applies to the context of IT Governance. Therefore, this exploratory study presents insights from a Delphi study that was conducted to identify and rank enablers and inhibitors of Organizational Learning in this context.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"39 1","pages":"241 - 268"},"PeriodicalIF":6.2,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44217266","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Social Influence Effect on Consumers’ Intention to Adopt Mobile Banking Services","authors":"E. J. M. Arruda-Filho, Aline Cristina Lobo Nogueira, E. M. S. Costa","doi":"10.1080/10580530.2021.1965678","DOIUrl":"https://doi.org/10.1080/10580530.2021.1965678","url":null,"abstract":"ABSTRACT This article analyzes how the perception of risk moderates the relationships between social influence and the characteristics of personal innovativeness (PI), perceived utility (PU) and trust, leading to an increase in the adoption process for mobile banking. A quantitative study was developed, using partial least squares SEM. It was identified that social influence is antecedent of PI, PU and trust in the adoption of mobile banking and perceived risk moderates these relations described.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"39 1","pages":"269 - 285"},"PeriodicalIF":6.2,"publicationDate":"2021-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43567248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The Impact of National Culture on Strategic IT Alignment: A Multiple-case Study of Subsidiaries of Multinational Corporations","authors":"G. Adaba, David W. Wilson, Julian M. Sims","doi":"10.1080/10580530.2021.1954733","DOIUrl":"https://doi.org/10.1080/10580530.2021.1954733","url":null,"abstract":"ABSTRACT Through a multiple-case study of three subsidiaries of multinational corporations (MNCs), we examined the impact of national culture on strategic information technology (IT) alignment. We found that the headquarters and subsidiary host national cultures affect alignment indirectly, through variables in the organizational context, including intercultural communications, IT governance, management style, differences in work values and practices, and cultural conflict and mistrust. Based on the findings, we propose a model of national culture and alignment.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"39 1","pages":"288 - 304"},"PeriodicalIF":6.2,"publicationDate":"2021-07-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1954733","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47518853","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Critical Success Factors of Business-managed IT: It Takes Two to Tango","authors":"Stefan Klotz, M. Westner, S. Strahringer","doi":"10.1080/10580530.2021.1938300","DOIUrl":"https://doi.org/10.1080/10580530.2021.1938300","url":null,"abstract":"ABSTRACT This paper identifies critical success factors of Business-managed IT based on case study results. Four groups of critical success factors emerge: (1) general approach to Business-managed IT/Business-managed IT strategy, (2) Business-managed IT project prerequisites/Business-managed IT team, (3) Business-managed IT project execution and outcome, and (4) information technology management for Business-managed IT. The results suggest that bilateral responsibility between the business unit and the IT organization is the most favorable governance option for Business-managed IT.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"39 1","pages":"220 - 240"},"PeriodicalIF":6.2,"publicationDate":"2021-07-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1938300","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47171120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"About the ISM Special Issue: The Business Value of Data Analytics","authors":"Tsipi Heart, Arik Ragowsky, Ajit Sharma","doi":"10.1080/10580530.2021.1934806","DOIUrl":"https://doi.org/10.1080/10580530.2021.1934806","url":null,"abstract":"Organizations have long valued and pursued data analytics. For decades, most firms have accumulated vast amounts of data, yet they differ greatly in their capabilities to derive significant business value from these data. Recently, big data analytics and artificial intelligence have enhanced but also complicated the analysis of organizational data, requiring multi-disciplinary experts who can master both modeling and statistics, and knowledge of the business domain. Furthermore, organizations now have a plethora of external data available to analyze in addition to internal data, often requiring different data analytics methods and tools. Skillful use of data analytics is increasingly valuable but challenging, rendering it an important organizational resource that can drive sustained competitive advantage according to the Resource-Based View (RBV) of the firm. To derive value from data, organizations should successfully tackle several barriers. First, data analytics is an information technology (IT) that must be accepted and adopted by decision-makers and other organizational stakeholders. Comprehensive use clearly drives business value. Hence, managers should understand the factors promoting organizational use of data analytics. Then, managers should decide in which analytical competencies to invest, to maximize business value, and what processes should be employed for optimal use of data analytics in each organizational level. Managers must also determine which data are pertinent to each business decision, and how those data should be attained. Since data gathering, preparation and storage are costly, evaluating alternative data sources against expected results is important. In this regard, identifying significant factors affecting the phenomenon at the basis of the business question is of great importance, in order to include these data items in the dataset. Finally, since numerous models and tools are available for analytics, an organization’s experts must carefully select which of them are most powerful for the question at hand while providing insightful and explainable results that business managers can interpret. These are but a few issues faced by organizations wishing to maximize business value of data analytics. This special issue of the Information Systems Management journal includes five papers that address the above significant issues associated with gleaning business value from data analytics. The first paper, “Trustworthiness and the Adoption of Business Analytics” by Victoria Nacarelli and David Gefen, examines factors affecting use of and satisfaction from data analytics. They test an extended Technology Acceptance Model (TAM), with information quality and team trustworthiness as two antecedents affecting analysis level and satisfaction. They test the model on a sample of 262 managers. The results show that team trustworthiness has a stronger effect on analysis use, while perceived usefulness has a stronger effect on satisfaction ","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"38 1","pages":"183 - 184"},"PeriodicalIF":6.2,"publicationDate":"2021-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1934806","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42887477","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From the Editor","authors":"J. Sipior","doi":"10.1080/10580530.2021.1932957","DOIUrl":"https://doi.org/10.1080/10580530.2021.1932957","url":null,"abstract":"60 Hospitalization in a psychiatric ward is a complex experience that requires patients to cope with new situations and interact with previously unfamiliar people, such as staff members and fellow patients. Living together 24 hours a day in a ward and participating in group therapeutic interventions facilitates an atmosphere where patients can discuss their problems and may sometimes develop close, intimate relationships. Contact with peers from within the mental health system is likely to provide opportunities for ventilation of emotions, reassurance and social approval, problem solving and reality testing (1). The issue of sexual relations between psychiatric inpatients is more problematic. Though 75% of sexual relationships in acute wards are by reciprocal consent (2), dilemmas arise regarding patients’ rights, mental conditions, suicidality, impulsivity, cultural, familial and social norms. The situation becomes more complicated when the involved patients have spouses, come from different ethnic backgrounds, or face adversity due to political strife between two ethnicities. Here we report the problematic case of an emotional involvement which developed between a young man with schizophrenia and a young woman with borderline personality disorder with different ethnic backgrounds. Mr. P is a 21 year-old Jewish Israeli, diagnosed with DSMIV schizophrenia. While in an open psychiatric ward, P met a 20 year-old Arab Israeli woman and they became deeply involved in an emotional relationship. The relationship’s process was very dramatic and unstable, partly because of the strong opposition from both families. The hospital staff was faced with the impact of this situation on P’s mental condition, including suicidal thoughts, wedding plans and resistance to discharge. Rehabilitation programs did not progress due to lack of cooperation. The problematic emotional circumstances of the relationship interfered with his chances of achieving a complete remission. He was very tense and at one point was transferred to a closed ward after he exhibited aggressive behavior following a fight with his girlfriend. When his mental condition improved he was discharged, but he refused to participate in any rehabilitation program in the community. Once again, he was admitted to the ward because of his reports of “suicidal thoughts”. It was clear that he came back in order to stay with his girlfriend in the only place where they were able to be together without fear of their families’ reactions. Ms. M is a 20 year-old Israeli Arab woman. She was admitted to the same open psychiatric ward as Mr. P because of depression and suicidal thoughts. Her behavior in the ward was characterized by emotional lability, anxiety, a pattern of dramatic and unstable relationships and short psychotic episodes. She was diagnosed with borderline personality disorder. After her first discharge, she was re-admitted several times, because of violent confrontations with her family, partly becaus","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"38 1","pages":"181 - 182"},"PeriodicalIF":6.2,"publicationDate":"2021-06-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1932957","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46865926","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Algorithms Creating Paradoxes of Power: Explore, Exploit, Embed, Embalm","authors":"Lauri Paavola, Richard W. Cuthbertson","doi":"10.1080/10580530.2021.1939200","DOIUrl":"https://doi.org/10.1080/10580530.2021.1939200","url":null,"abstract":"ABSTRACT Algorithms play an increasing role in food retailing and distribution. Through a longitudinal study supported by qualitative interviews, we explore how such technologies have turned the sourcing of food into a highly automated transaction, moving from explore and exploit to embed and embalm. We demonstrate the impact that embedding algorithms can have on organizational processes and structures and that this may shift the balance of power within the value chain without being visible to management.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"38 1","pages":"358 - 371"},"PeriodicalIF":6.2,"publicationDate":"2021-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1939200","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41320862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Review of Prediction Analytics Studies on Readmission for the Chronic Conditions of CHF and COPD: Utilizing the PRISMA Method","authors":"O. Ben‐Assuli","doi":"10.1080/10580530.2021.1928341","DOIUrl":"https://doi.org/10.1080/10580530.2021.1928341","url":null,"abstract":"ABSTRACT Hospital readmission for chronic illness is a ubiquitous phenomenon that is a major contributor to the growing costs of the healthcare sector. Here, PRISMA was used to identify studies dealing with predicting readmissions for CHF and COPD patients that implemented machine learning techniques. The PRISMA output yielded 21 articles that met the inclusion criteria. It is recommended to include previous visit data, and track the same patients over multiple visits when predicting these readmissions.","PeriodicalId":56289,"journal":{"name":"Information Systems Management","volume":"38 1","pages":"250 - 266"},"PeriodicalIF":6.2,"publicationDate":"2021-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/10580530.2021.1928341","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47757432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}