Human Factors and Ergonomics in Manufacturing & Service Industries最新文献

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A sociotechnical systems analysis of aircraft aerodynamic stall events 飞机气动失速事件的社会技术系统分析
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-08-07 DOI: 10.1002/hfm.21006
Erinn Sturgess, Katie J. Parnell, Rachael A. Wynne, Katherine L. Plant
{"title":"A sociotechnical systems analysis of aircraft aerodynamic stall events","authors":"Erinn Sturgess,&nbsp;Katie J. Parnell,&nbsp;Rachael A. Wynne,&nbsp;Katherine L. Plant","doi":"10.1002/hfm.21006","DOIUrl":"10.1002/hfm.21006","url":null,"abstract":"<p>In 2009, Colgan Air Flight 3407 had a fatal crash in New York due to an aircraft aerodynamic stall. Previous reports had placed the actions of the crew as the cause of the incident; however, this work provides a sociotechnical systems analysis of the events that led up to the fatal accident. An Accimap analysis provides a top-down systemic analysis of Flight 3407, considering the high-level governmental and regulatory agencies involvement. An online survey with 47 airline pilots provides a bottom-up review of pilots’ perceptions and decision-making in response to aerodynamic stall events. Combining the two approaches generates a holistic approach to managing aerodynamic stall events. Analysis of Flight 3407 identified contributory factors within the higher regulatory and company levels. Furthermore, questions of appropriate training were raised by the pilots within the survey results regarding the immediate response to a stall event which commonly affords a startle and/or surprise response. The impact of “startle and surprise” on the pilots’ response to this situation was identified as a key area to focus on, with design and training recommendations provided. We consider these within the context of recent training recommendations in the industry.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"34 1","pages":"16-30"},"PeriodicalIF":2.4,"publicationDate":"2023-08-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21006","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114801194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining gender differences in gig worker safety 研究零工安全的性别差异
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-08-04 DOI: 10.1002/hfm.21007
Jolene A. Cox, Gemma J. M. Read, Grant L. Butler, Paul M. Salmon
{"title":"Examining gender differences in gig worker safety","authors":"Jolene A. Cox,&nbsp;Gemma J. M. Read,&nbsp;Grant L. Butler,&nbsp;Paul M. Salmon","doi":"10.1002/hfm.21007","DOIUrl":"10.1002/hfm.21007","url":null,"abstract":"<p>A critical but often overlooked road safety concern is gender differences in road safety issues. The limited investigations have reported gender differences in road safety issues such as traffic accident rates and crash injuries. An emerging road safety issue is the safety of gig workers. Despite the exponential growth of the gig economy, little is known about road safety issues faced by gig workers, including gender-specific road safety issues. The present study aimed to investigate whether there are gender differences in gig workers' involvement in road safety incidents and the likelihood of reporting incidents when gig working. Gig workers who provide, or have provided, ride-hailing, courier, and food delivery services via digital platforms in Australia were invited to participate in an online survey on their involvement in road safety incidents and the likelihood that they would report road and personal safety incidents when gig working. Data from 71 gig workers (35 female gig workers; 36 male gig workers) were reported in the study. No gender differences were found in their involvement in road safety incidents and the likelihood of reporting road and personal safety incidents when gig working. Despite the lack of gender differences observed, findings from the study contributed to the research field and to closing the gender data gap. A research agenda is proposed for further data collection in gig work using a systems thinking approach to better our understanding of factors influencing the gendered participation in the gig workforce, and the health, safety, and wellbeing of gig workers.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"34 1","pages":"3-15"},"PeriodicalIF":2.4,"publicationDate":"2023-08-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21007","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125212408","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ergonomic improvement using natural language processing for voice-directed order selection in large industrial settings 在大型工业环境中使用自然语言处理进行语音指令选择的人机工程学改进
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-08-03 DOI: 10.1002/hfm.21009
David T. Goomas, Timothy D. Ludwig
{"title":"Ergonomic improvement using natural language processing for voice-directed order selection in large industrial settings","authors":"David T. Goomas,&nbsp;Timothy D. Ludwig","doi":"10.1002/hfm.21009","DOIUrl":"https://doi.org/10.1002/hfm.21009","url":null,"abstract":"<p>This field study examined the automatic speech recognition (ASR) of voice-directed computerized systems for order selectors employed in large industrial settings (e.g., fulfillment centers, distribution centers, warehouses, and manufacturing plants). Voice-directed systems for order selection require selectors to listen to instructions via a headset and speak into a microphone, directing each worker to select products for store orders throughout the facility. Originally, ASR used voice recognition that required “voice enrollment” (voice setup) for each worker plus a trainer's time required as part of the setup. Voice setup generally averaged about 60 min for both the worker and the trainer. Lately, a newer technology now utilizes “speech recognition,” which eliminates voice enrollment altogether. This study measured order selector voice setup times between voice recognition and speech recognition in five facilities. In two distribution centers where speech recognition was implemented, all voice setup hours for all order selectors (<i>n</i> = 55) plus the trainer's time were eliminated. This amounted to a total savings of 110 h. Moreover, using speech recognition becomes a recurring saving for each new employee entering the organization. Now the focus of training is shifted from voice setup to immediately training workers to select orders via voice, an ergonomic improvement.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"537-544"},"PeriodicalIF":2.4,"publicationDate":"2023-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50123620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Discipline differences in mental models: How mechanical engineers and automation engineers evaluate machine processes 心理模型中的学科差异:机械工程师和自动化工程师如何评估机器过程
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-08-02 DOI: 10.1002/hfm.21005
Judith Schmidt, Romy Müller
{"title":"Discipline differences in mental models: How mechanical engineers and automation engineers evaluate machine processes","authors":"Judith Schmidt,&nbsp;Romy Müller","doi":"10.1002/hfm.21005","DOIUrl":"https://doi.org/10.1002/hfm.21005","url":null,"abstract":"<p>Interdisciplinary collaboration frequently comes into play when existing problems cannot be solved by one discipline alone. However, the interlocking of contributions from different disciplines is by no means trivial. This exploratory study examines one foundation of successful teamwork, namely shared mental models. To this end, we compared the contents of mental models between members of different but interdependent disciplines who collaboratively solve knowledge-intensive, creative tasks. Five automation and five mechanical engineers were recruited from a company that produces packaging machines. In semi-structured interviews, participants reported their approach to evaluating the process behavior of a packaging machine, and their mental models were represented in concept maps. Quantitative analyses revealed that the maps of automation engineers were smaller than those of mechanical engineers. In qualitative analyses, the focus on different levels of abstraction and on contents from the two disciplines was examined. Automation engineers represented a large proportion of rather abstract machine functions, whereas mechanical engineers additionally represented the physical implementation of these functions. The disciplinary focus also differed in the sense that automation engineers mainly attended to automated machine processes, while mechanical engineers attended to both mechanical and automated processes. Overall, automation engineers' focus was narrower than that of mechanical engineers. We explain these results by considering typical tasks and reasoning processes in both disciplines, and discuss how shared mental models can aid the integration of different disciplinary perspectives, for instance, during Systems Engineering.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"521-536"},"PeriodicalIF":2.4,"publicationDate":"2023-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21005","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50117624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ergonomic assessment for designing manual material handling tasks at a food warehouse in India: A case study 印度食品仓库手动物料搬运任务设计的工效学评估:一个案例研究
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-06-27 DOI: 10.1002/hfm.21004
Amit M. Adhaye, Dhananjay A. Jolhe
{"title":"Ergonomic assessment for designing manual material handling tasks at a food warehouse in India: A case study","authors":"Amit M. Adhaye,&nbsp;Dhananjay A. Jolhe","doi":"10.1002/hfm.21004","DOIUrl":"https://doi.org/10.1002/hfm.21004","url":null,"abstract":"<p>Manual handling of heavy grain bags is a commonplace activity across agriculture produce supply chain. In the present research, a manual material handling involving lifting, lowering, and carrying grain bags along the paths of variable characteristics is critically analyzed to explore the risk associated with it. The humans engaged in this activity are found to be facing discomfort, suffering from pain and musculoskeletal disorders, and undergoing medication for the same. This study proposes and demonstrates a structured ergonomic evaluation methodology to not only assess the level of discomfort/pain but also evaluate risk factors such as load handled, method of handling, frequency of handling, awkward postures, path characteristics, and so on. It employs a systematic multimethod approach consisting of Nordic Musculoskeletal Questionnaire and Borg Rating of Perceived Exertion, Ovako Working posture Assessment System, NIOSH Lifting Equation, Rapid Entire Body Assessment, and Key Indicator Method. The study reveals that about 94% of the sample population suffered from moderate to severe discomfort in ankle, knee, and lower back. Eight basic activities responsible for risky postures are identified. Frequency of handling, weight being handled, back bending/twisting, poor coupling, and walking surface are observed as major contributors to musculoskeletal discomfort. Carrying on shoulder is found to be riskier than carrying on back; however, the risk is found to be significantly lowered by carrying on backpack. The present study identifies the need for task redesign, proper gripping arrangements, auxiliary devices for lifting/carrying, and improvement in the path characteristics.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"499-520"},"PeriodicalIF":2.4,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50146273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Benefits of nanotechnology for occupational ergonomic design: A positive step toward more protection of workers' health 纳米技术对职业人体工程学设计的好处:朝着更好地保护工人健康迈出的积极一步
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-06-26 DOI: 10.1002/hfm.21003
Nafiseh Nasirzadeh, Soqrat Omari Shekaftik, Zahra Keshavarz
{"title":"Benefits of nanotechnology for occupational ergonomic design: A positive step toward more protection of workers' health","authors":"Nafiseh Nasirzadeh,&nbsp;Soqrat Omari Shekaftik,&nbsp;Zahra Keshavarz","doi":"10.1002/hfm.21003","DOIUrl":"https://doi.org/10.1002/hfm.21003","url":null,"abstract":"<p>Nowadays, the combination of “Nanotechnology” and “Ergonomics” has been known as “Nano-ergonomics.” Nano-ergonomics can help to develop more comfortable conditions in workplaces. So, the aim of this study is to reveal benefits of nanotechnology for occupational health and safety design, especially ergonomic design. The search strategy was provided based on cochrane guidelines with main search terms of “Nanotechnology,” “Nanomaterial,” and “Nanoparticle” combined with “Ergonomics” and “Human Factors.” PubMed, Scopus, Web of Sciences and Google Scholar Databases were researched for relevant articles. Also, Google search engine was used to find nano-ergonomic commercial products and to complete the research with identifying additional information. A total of 32 articles were first achieved. By providing Synthesis Without Meta-analysis reporting guideline, finally, four studies were regarded as appropriate. The results showed that nanotechnology has developed in three major areas of ergonomics such as physical, environmental, and cognitive ergonomics, which is a positive step toward more protection of workers' health. Although, there are not any original article related to nanotechnology for ergonomic product design, they are offered as the commercial products by the largest companies such as Amazon. Also, workers at the nanotechnology-related industries have the challenges of exposure to toxic nanomaterials. So, before the application of nanomaterials, we should have proper knowledge of nanomaterials-caused toxic hazards and how to handle them.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"490-498"},"PeriodicalIF":2.4,"publicationDate":"2023-06-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50144612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Gender perspectives on electric micromobility use 微型电动汽车使用的性别观点
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-06-22 DOI: 10.1002/hfm.21002
Katie J. Parnell, Siobhan E. Merriman, Katherine L. Plant
{"title":"Gender perspectives on electric micromobility use","authors":"Katie J. Parnell,&nbsp;Siobhan E. Merriman,&nbsp;Katherine L. Plant","doi":"10.1002/hfm.21002","DOIUrl":"https://doi.org/10.1002/hfm.21002","url":null,"abstract":"<p>Electric micromobility (e-micromobility) offers the potential to enhance the sustainability of first- and last-mile journeys in urban areas by reducing the number of private vehicle trips. As a new mode of transport, it is imperative that it is not subject to the same male bias that has been evidenced across our existing transport networks. An in-depth qualitative study was conducted with 24 UK participants (12 females) to assess the gender factors that relate to the incentives and barriers of e-micromobility (electric bike and electric scooter) use. Focus groups and interviews were conducted and the data analysis was disaggregated by gender to reveal the differences and similarities between female and male perspectives on e-micromobility use. Differences in the types of trips made and perceptions of fear were prevalent. Key gender-related findings and recommendations are made. By reviewing, and acting upon, the different perspectives that males and females have towards e-micromobility they can be made more inclusive for all. This can enhance their uptake and reduce the dependence on private vehicles.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"476-489"},"PeriodicalIF":2.4,"publicationDate":"2023-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21002","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50140639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Research on risk assessment model of subjective and objective integration in manual handling work 人工装卸作业主客观一体化风险评估模型研究
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-06-06 DOI: 10.1002/hfm.20999
Bin Ren, Qinyu Zhou, Jiayu Chen
{"title":"Research on risk assessment model of subjective and objective integration in manual handling work","authors":"Bin Ren,&nbsp;Qinyu Zhou,&nbsp;Jiayu Chen","doi":"10.1002/hfm.20999","DOIUrl":"https://doi.org/10.1002/hfm.20999","url":null,"abstract":"<p>The main hazards in the process of manual handling work are triggered by human factors and ergonomics. This study is intended to implement a valid approach to quantitatively evaluate the risk level during manual handling work. A risk assessment model for manual handling workers was proposed based on subjective and objective correlation. A simulation experiment of manual handling process was developed and an ergonomics evaluation method was carried out. The 33-point human joint model of BlazePose neural network and the Rapid Upper Limb Analysis (RULA) method were utilized to determine the risk posture and risk index of the manual handling workers. This study brought together hemodynamic parameters and the score of Borg Rating of Perceived Exertion (RPE) scale and Physical Resources Scale (PRS) to obtain the final comprehensive index of work risk. The results showed that the risk indexes from the three stages of the experiment obtained by RULA method were 3, 4, and 7. And the scores of comprehensive indexes obtained by the risk assessment model were 1.841, 1.900, and 1.987, suggesting that the evaluation model based on subjective and objective correlation had the same ability to determine the risk levels of different handling tasks. Therefore, the risk assessment model proposed in this study verified the effectiveness of the comprehensive evaluation index integrating hemodynamic parameters and subjective evaluation scores.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"464-475"},"PeriodicalIF":2.4,"publicationDate":"2023-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50122952","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The application of a system-based risk management framework and social network analysis to the Maritime Autonomous Surface Ship system: Who are the decision-makers in the wider system? 基于系统的风险管理框架和社会网络分析在海上自主水面舰艇系统中的应用:在更广泛的系统中,谁是决策者?
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-06-05 DOI: 10.1002/hfm.21000
Kirsty M. Lynch, Victoria A. Banks, Aaron P. J. Roberts, Jon Downes, Stewart Radcliffe, Katherine L. Plant
{"title":"The application of a system-based risk management framework and social network analysis to the Maritime Autonomous Surface Ship system: Who are the decision-makers in the wider system?","authors":"Kirsty M. Lynch,&nbsp;Victoria A. Banks,&nbsp;Aaron P. J. Roberts,&nbsp;Jon Downes,&nbsp;Stewart Radcliffe,&nbsp;Katherine L. Plant","doi":"10.1002/hfm.21000","DOIUrl":"https://doi.org/10.1002/hfm.21000","url":null,"abstract":"<p>Maritime Autonomous Surface Ships (MASS) currently have no formal regulations developed specifically for their operation, as their regulatory framework is still under development. Rasmussen's Risk Management Framework has been used to develop an actor map of the current MASS system in the UK, to show who the actors, decision-makers, and planners are within the wider sociotechnical system and the level at which they sit. From the actor map, two social networks were created, one to show the connections that currently exist between the actors within the MASS system and another to show what a future MASS system could look like if regulations and standards were put in place for MASS. Social Network Analysis was then used to investigate the wider MASS system's dynamics, to understand which actors currently have a high degree of influence within the UK MASS system, and where the shortfalls are in the current MASS system. The analysis showed that the industry and end user levels lacked support from the higher system levels, and the addition of formal regulations and standards in the future MASS system would increase the MASS system's resilience. System recommendations for each level in the Risk Management Framework were then made to suggest ways to increase the influence of the regulators and promote the safe operation of MASS.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 5","pages":"395-429"},"PeriodicalIF":2.4,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/hfm.21000","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50121781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How does people's trust in automated vehicles change after automation errors occur? An empirical study on dynamic trust in automated driving 自动化错误发生后,人们对自动化车辆的信任如何变化?自动驾驶中动态信任的实证研究
IF 2.4 3区 工程技术
Human Factors and Ergonomics in Manufacturing & Service Industries Pub Date : 2023-06-05 DOI: 10.1002/hfm.21001
Hao Tan, Yuyue Hao
{"title":"How does people's trust in automated vehicles change after automation errors occur? An empirical study on dynamic trust in automated driving","authors":"Hao Tan,&nbsp;Yuyue Hao","doi":"10.1002/hfm.21001","DOIUrl":"https://doi.org/10.1002/hfm.21001","url":null,"abstract":"<p>When errors of automated vehicles (AVs) occur, drivers' trust can easily be destroyed, resulting in the reduction of the use of AVs. This study aims to examine how error of AVs declines driver's trust by impacting their subjective perceptions. A driving simulator experiment is conducted, in which 104 participants (male = 58; female = 46) experienced automated driving with automation errors and rated their trust. The results indicate that automation error will affect the driver's perceived predictability, perceived reliability, and perceived safety, which will lead to the decline of trust and abandonment of automated driving. With the occurrence of automation error of AVs, perceived safety plays a more critical role in drivers' trust. In addition, when automation errors occur in specific tasks with low risk, the trust of drivers will drop faster than that in high-risk tasks. This paper has explored the internal effects of the decline of driver's trust after automation errors of AVs, and further considers the influence of different external risks on these perception factors and trust. This study can help AVs manufacturers to formulate different degrees of trust repair strategies according to different driving tasks and accident severity.</p>","PeriodicalId":55048,"journal":{"name":"Human Factors and Ergonomics in Manufacturing & Service Industries","volume":"33 6","pages":"449-463"},"PeriodicalIF":2.4,"publicationDate":"2023-06-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50121866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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