Management Dynamics in the Knowledge Economy最新文献_第5页

Applying Game-Based Approaches in Personnel Selection: a Systematic Literature Review 运用基于博弈的方法进行人员选择:系统的文献综述

Management Dynamics in the Knowledge Economy Pub Date : 2023-03-01 DOI: 10.2478/mdke-2023-0002

Hamza Aouam, Bouchra Belmouffeq, Aziza Mahil

{"title":"Applying Game-Based Approaches in Personnel Selection: a Systematic Literature Review","authors":"Hamza Aouam, Bouchra Belmouffeq, Aziza Mahil","doi":"10.2478/mdke-2023-0002","DOIUrl":"https://doi.org/10.2478/mdke-2023-0002","url":null,"abstract":"Abstract Gamification has expanded dramatically in the field of human resource management in recent years. Research that has examined the influence of gamification on changes in candidates' perceptions of personnel selection is still expanding, as the majority of academic work in gamification is related to the field of education. This paper aims to investigate how job seekers perceive selection assessment tools based on gamification through a systematic review. The systematic review contains articles published between 2010 and 2022 and indexed in five databases. In the first stage, 5260 articles are included in our search. We chose as exclusion criteria articles published before 2010, references other than journal articles, reviews, and conference articles. Furthermore, we excluded articles published in languages other than English and French, off-topic articles. After assessing all the references, we selected 21 articles following PRISMA statement. The results highlighted 21 scientific articles covering the following themes: candidates' reactions to gamification tools and serious games, candidates' reactions to gamified selection tests, advantages and limits of gamification, and the performance level of candidates regarding the use of gamification. Limitations and implications for future research were discussed.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"16 - 29"},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47004921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Bibliometric Analysis of Publications on Customer Service Chatbots 关于客户服务聊天机器人的文献计量分析

Management Dynamics in the Knowledge Economy Pub Date : 2023-03-01 DOI: 10.2478/mdke-2023-0004

Dragoș Florentin Mariciuc

{"title":"A Bibliometric Analysis of Publications on Customer Service Chatbots","authors":"Dragoș Florentin Mariciuc","doi":"10.2478/mdke-2023-0004","DOIUrl":"https://doi.org/10.2478/mdke-2023-0004","url":null,"abstract":"Abstract This study aims to understand the use of chatbots in Customer Service and their potential benefits for companies. The research includes a literature review combined with a bibliometric analysis using the Scopus database as raw data for the usage of the VOSviewer application. The article identifies the important topics on which scholars have focused, in order to serve as a reference for the future research and discussions of chatbots. The first goal was to understand what bots are, how they can be classified and how they work. The second objective was to analyse the specific case of chatbots, know their characteristics in-depth, their operation and some platforms for their creation function without programming. The last objective was based on identifying the development opportunities for bots in the company and the benefits they bring. The results indicated that the main advantages associated with bots in the field of business management are related to the areas of marketing, e-commerce and human resources. The research found that chatbots can offer 24-hour customer service and improve customer satisfaction through natural and efficient interactions. The study also suggests that there are opportunities for chatbots in digital marketing strategies, such as providing personalized recommendations and automating customer service tasks.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"48 - 62"},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45101682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Is there an Impact of Company Size and Industry on Corporate Culture? An Empirical Study from the Slovak Republic 公司规模和行业对企业文化有影响吗？斯洛伐克共和国的实证研究

Management Dynamics in the Knowledge Economy Pub Date : 2023-03-01 DOI: 10.2478/mdke-2023-0001

Jakub Michulek, A. Križanová

{"title":"Is there an Impact of Company Size and Industry on Corporate Culture? An Empirical Study from the Slovak Republic","authors":"Jakub Michulek, A. Križanová","doi":"10.2478/mdke-2023-0001","DOIUrl":"https://doi.org/10.2478/mdke-2023-0001","url":null,"abstract":"Abstract Nowadays, corporate culture has become a strategic priority for companies. It is an important part of companies, as it indicates the overall trend in the behaviour of employees' work relations and processes. At the same time, corporate culture helps employees understand the company, identify with the company's goals, and become part of the company. Some authors consider corporate culture to be the main characteristic that distinguishes successful companies. If a company exhibits a high level of culture, its organizational performance also increases. Therefore, we consider corporate culture to be an integral part of every company. Data for the research was obtained through an online questionnaire. Subsequently, we used the statistical program IBM SPSS 25. To determine the existence of a relationship between company size and corporate culture and between industry and corporate culture, we used Pearson’s χ2 test for contingency tables, as the variables are qualitative. Subsequently, we evaluated the strength of the relationship based on Cramer's V. Subsequently, correspondence analysis was used to display the use of corporate culture for industries according to SK NACE and company size. Using Pearson's χ2 test, we found that there is a weak relationship between firm size and corporate culture, and a moderate relationship between industry and corporate culture. On the basis of correspondence analysis, we found, for example, that micro-enterprises use a culture of power, medium-sized enterprises use a culture of roles, and the electricity and gas supply industry uses a culture of performance. The added value of the article is the topicality of the research and the fact that the results relate to the Slovak Republic and can serve as a basis for further research. As a limitation of our research, we can consider that not all branches of the Slovak economy were represented according to SK NACE.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"11 1","pages":"1 - 15"},"PeriodicalIF":0.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49489186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Impact of Financial Liberalization on the Effectiveness of Monetary Policy in Algeria 阿尔及利亚金融自由化对货币政策有效性的影响

Management Dynamics in the Knowledge Economy Pub Date : 2023-03-01 DOI: 10.2478/mdke-2023-0005

Rabia Benarbia, Kada Aiboud

引用次数: 0

Work from Home: Benefits and Challenges 在家工作:好处和挑战

Management Dynamics in the Knowledge Economy Pub Date : 2023-02-14 DOI: 10.57198/2583-4932.1313

Anubhav Mishra, Monika Sharma

引用次数: 2

Jaipuria Institute of Management, Lucknow Organizes Winter School - 2022 on Research Methods 斋普里亚管理学院，勒克瑙组织冬季学校- 2022研究方法

Management Dynamics in the Knowledge Economy Pub Date : 2023-02-07 DOI: 10.57198/2583-4932.1315

引用次数: 0

Customer Satisfaction with Mobile Banking Services in Nepalese Commercial Banks 尼泊尔商业银行手机银行服务的客户满意度

Management Dynamics in the Knowledge Economy Pub Date : 2022-12-31 DOI: 10.3126/md.v25i2.57424

J. Goet, Kiran Kharel

引用次数: 0

Determinant of Customer Churn in the Nepalese Mobile Telephony Market 尼泊尔移动电话市场客户流失的决定因素

Management Dynamics in the Knowledge Economy Pub Date : 2022-12-31 DOI: 10.3126/md.v25i2.57427

Sabin Shrestha, D. Basnet, Mijash Humagain

引用次数: 0

Considerations for Investing in the Secondary Stock Market 投资二级股票市场的注意事项

Management Dynamics in the Knowledge Economy Pub Date : 2022-12-31 DOI: 10.3126/md.v25i2.57422

A. Khadka, Sabuj Khadka

{"title":"Considerations for Investing in the Secondary Stock Market","authors":"A. Khadka, Sabuj Khadka","doi":"10.3126/md.v25i2.57422","DOIUrl":"https://doi.org/10.3126/md.v25i2.57422","url":null,"abstract":"The primary purpose of this research is to examine major aspects of investing. This study employed a causal-comparative research approach to assess correlation and regression, using data collected from 385 respondents involved in secondary market support via a non-probability sampling frame and a purposive sample method. Investment choice is the dependent variable, whereas firm image, accounting information, personal financial demands, and herding are the independent variables. The correlation and regression analyses found high statistical significance between corporate image and 12investment choice. At the same time, there is a positive correlation between the investment choice and each independent variable. The herding factor is a subsequent significant variable for the investment decision. At the same time, the importance of meeting one’s financial obligations is far less substantial. The results of a one-way ANOVA demonstrated that gender, age, and educational background had no modest influence on investing activities. The research concluded that investors base their decisions on a firm’s image; thus, businesses must devise strategies to improve their public image. There is much room for investigating more compact elements that determine behavior.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2022-12-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82678165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A Balanced Scorecard Approach for Evaluating Organizational Performance of Nepal Telecom 尼泊尔电信组织绩效评估的平衡计分卡方法

Management Dynamics in the Knowledge Economy Pub Date : 2022-12-31 DOI: 10.3126/md.v25i1.53288

R. K. Dahal, B. Ghimire, Bharat Rai

引用次数: 1