Management Dynamics in the Knowledge Economy最新文献

Customer Relationship Management. Websites Analysis of the Top Ten Consumer Goods Companies 客户关系管理。十大消费品公司网站分析

Management Dynamics in the Knowledge Economy Pub Date : 2023-12-01 DOI: 10.2478/mdke-2023-0022

Alexandru Ioan Rîpa, L. Nicolescu

{"title":"Customer Relationship Management. Websites Analysis of the Top Ten Consumer Goods Companies","authors":"Alexandru Ioan Rîpa, L. Nicolescu","doi":"10.2478/mdke-2023-0022","DOIUrl":"https://doi.org/10.2478/mdke-2023-0022","url":null,"abstract":"Abstract Customer relationship management (CRM) became one of the marketing practices that is assumed to bring success to companies in recent years. Therefore, the present research aims to identify the level of development of CRM in the top ten consumer goods companies as ranked at world level in 2021. Different models describe components of the CRM and the present research uses the theoretical framework proposed by Sin et al. (2005) that comprises four CRM dimensions: key customer focus, CRM organization, knowledge management and technology-based CRM. The methodology employed includes documentary research based on the public information available on the websites of the selected companies. Two types of analyses are conducted, descriptive analysis and comparative analysis. On overall, the dimension that is the most visible is the key customer focus, while the dimension that is the least visible is CRM organization. The results reveal that CRM is present in all top ten companies, but at different levels of development. US companies are more oriented towards CRM than companies originating from other countries. Companies that have a more developed CRM act in the direction of all four CRM dimensions.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139193998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Financial Literacy and Entrepreneurial Risk Attitude of Selected Small and Medium Sized Enterprises in Nigeria 尼日利亚部分中小型企业的金融知识和创业风险态度

Management Dynamics in the Knowledge Economy Pub Date : 2023-12-01 DOI: 10.2478/mdke-2023-0023

O. Isimoya, T. Oluwaleye

引用次数: 0

The Dynamic Effect of Financial Sector Development in Stimulating the Gross National Savings of Djibouti 金融部门发展对刺激吉布提国民总储蓄的动态影响

Management Dynamics in the Knowledge Economy Pub Date : 2023-12-01 DOI: 10.2478/mdke-2023-0025

Sadik Aden Dirir, Kadir Aden

{"title":"The Dynamic Effect of Financial Sector Development in Stimulating the Gross National Savings of Djibouti","authors":"Sadik Aden Dirir, Kadir Aden","doi":"10.2478/mdke-2023-0025","DOIUrl":"https://doi.org/10.2478/mdke-2023-0025","url":null,"abstract":"Abstract Savings are important determinants of wealth. At the macroeconomic level, governments attach importance to saving money in order to make new investments, produce new capital goods, and sustain economic growth. However, due to the high level of internal and external debt in Djibouti, it is nearly impossible for the country to achieve domestic savings. Hereby, the major aim of this study is to examine the dynamic effect of financial sector development in stimulating the gross national saving of Djibouti from the period 1987 to 2021. The paper considered numerous indicators as measurements of the financial sector development including FDI inflows, domestic loans to the private sector, central bank assets to GDP, and money supply. To proceed with the analysis, Non-Linear Autoregressive Distributed Lag (NARDL) was performed and according to the model, the findings highlighted that the Djiboutian financial industry is still in its early development and has not yet made a substantial contribution to boosting the country’s national savings. Nevertheless, the gross national saving of Djibouti was still positively prompted by significant components of the financial sector development, such as the positive shocks of FDI inflows and both the negative shocks of central bank assets and money supply. While both the positive and negative shocks of the credit offered to the private sector were uncovered to diminish the national savings in the long run. In conclusion, the current research will help governments and policymakers understand the best ways to use the financial sector to raise gross national savings. It will also present evidence of how to implement long-term initiatives that can lower public debt and encourage savings. Not to mention, the article provides information on the value of long-term investments.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139188234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Harmonizing Sustainability Disclosure and Financial Performance. An In-depth Exploration within the European Energy Industry and Beyond 协调可持续发展信息披露与财务业绩。欧洲能源行业内外的深入探索

Management Dynamics in the Knowledge Economy Pub Date : 2023-12-01 DOI: 10.2478/mdke-2023-0024

Pompei Mititean, Florina-Nicoleta Sărmaș

{"title":"Harmonizing Sustainability Disclosure and Financial Performance. An In-depth Exploration within the European Energy Industry and Beyond","authors":"Pompei Mititean, Florina-Nicoleta Sărmaș","doi":"10.2478/mdke-2023-0024","DOIUrl":"https://doi.org/10.2478/mdke-2023-0024","url":null,"abstract":"Abstract This study seeks to investigate how the sustainability disclosure influence the financial performance of companies listed in the Top 100 Global Energy Leaders. The Refinitiv Eikon database in the main source where the data was collected for the 2017-2021 period, resulting in a data set of 361 observations for 71 companies. The analysis examined global and regional variables, and the results obtained using the SPSS statistical package were found to be mixed. The findings revealed that the ESG score had a significant negative impact on both Return on Equity (ROE) and Return on Assets (ROA) for the overall sample and Asia. In contrast, the impact was negative but statistically insignificant for Europe and positive but insignificant for North America. Furthermore, the environmental score had a negatively impact on ROA for the overall sample, while its influence was statistically insignificant in Asia, Europe and North America for both ROA and ROE. Additionally, the social score demonstrated a significant negative impact on the overall sample and Asia, while its impact was not significant in other regions. In terms of governance score, it significantly negatively affected ROE for the overall sample, Asia, and Europe, but had a positive and significant impact in North America. This existing literature in the field is completed in new results from the companies acting in the energy sector in different regions of the world. These findings have also some practical implications, being valuable for stakeholders in the decision-making process and for team management who seek to incorporate sustainable practises into corporate strategies.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139192813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Bottleneck Identification through Simulation Modelling: A Case of Solid Tire Manufacturing Sector 通过仿真建模识别瓶颈：实心轮胎制造业案例

Management Dynamics in the Knowledge Economy Pub Date : 2023-12-01 DOI: 10.2478/mdke-2023-0020

Edirisinghe Arachchige Dona Dilesha Divyanjali Edirisinghe, Edirisinghe Arachchige Chaminda Prasanna Karunarathne

{"title":"Bottleneck Identification through Simulation Modelling: A Case of Solid Tire Manufacturing Sector","authors":"Edirisinghe Arachchige Dona Dilesha Divyanjali Edirisinghe, Edirisinghe Arachchige Chaminda Prasanna Karunarathne","doi":"10.2478/mdke-2023-0020","DOIUrl":"https://doi.org/10.2478/mdke-2023-0020","url":null,"abstract":"Abstract Businesses are constantly making productivity improvements to survive in the highly competitive marketplace. Bottlenecks have been identified as one of the main factors limiting the system performance of manufacturing firms. Thus, identifying bottlenecks in the production process is extremely important to increase productivity. Considering its importance, this case study was designed to identify causes for not meeting the tire target and determine the implications of bottlenecks in the tire manufacturing process. For this purpose, simulation analysis was carried out for the solid resilience tire-building process. Through the investigation, the cushion layer-building process was identified as the bottleneck. To validate the identified limitation, Line balancing and Pareto analysis were conducted. Analysis results confirmed the presence of a bottleneck in the cushion layer-building process. Further, to identify the root causes for not reaching the maximum tire target, Cause-and-Effect analysis and 5WHY analysis were adopted. The study revealed that inadequately maintained outdated machines and frequent power failures are the leading causes of not meeting the maximum production. By answering these issues, the target production can be increased, and the results showed the opportunity to increase the efficiency of the manufacturing process by more than 95%.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139190031","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Sharing Economy as Unconventional Alternative to Traditional Transport Services 共享经济作为传统交通服务的非常规替代品

Management Dynamics in the Knowledge Economy Pub Date : 2023-12-01 DOI: 10.2478/mdke-2023-0021

Denis Juracka, Katarina Valaskova, Katarina Janoskova

{"title":"Sharing Economy as Unconventional Alternative to Traditional Transport Services","authors":"Denis Juracka, Katarina Valaskova, Katarina Janoskova","doi":"10.2478/mdke-2023-0021","DOIUrl":"https://doi.org/10.2478/mdke-2023-0021","url":null,"abstract":"Abstract The sharing economy, as a developing business model, is becoming more and more popular. This phenomenon can be observed in many countries. The sharing economy, as a part of human life in its essence, has existed for a long time. In general, the sharing economy is considered an economic model where individuals or organizations share a certain type of property or, in this way, provide services for a financial reward. One of the most used sectors, where there is constant interest, is the shared transport of people, goods, and services. However, platforms operating in the shared transportation segment should be analysed from various points of view, such as their financial results and overall economic stability. The study is primarily focused on the sector of shared transport and transport services. The chief objective of the study was to demonstrate the impact of the COVID-19 pandemic on shared transport and transport services within the territory of the Slovak Republic. The analysis included ride-hailing platforms such as Bolt Services SK as well as food and dining delivery platforms such as Wolt Slovakia. Through appropriately chosen methods of financial and economic analysis, the situation of the platforms before and during the COVID-19 pandemic was determined. We also performed an analysis of the development of the number of cars and the related level of automobilization in the territory of the Slovak Republic, since the shared economy represents an alternative to conventional economic models.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139189900","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Artificial Intelligence and its impact on different business functions 人工智能及其对不同业务功能的影响

Management Dynamics in the Knowledge Economy Pub Date : 2023-11-07 DOI: 10.57198/2583-4932.1328

Anubhav Mishra, Monika Sharma

引用次数: 0

Systematic Risk and Cross Section of Equity Returns: Evidence from Nepalese Insurance Sector 系统性风险与股权收益横截面:来自尼泊尔保险部门的证据

Management Dynamics in the Knowledge Economy Pub Date : 2023-10-11 DOI: 10.3126/md.v26i1.59148

Durga Datt Pathak, Jhabindra Pokharel

{"title":"Systematic Risk and Cross Section of Equity Returns: Evidence from Nepalese Insurance Sector","authors":"Durga Datt Pathak, Jhabindra Pokharel","doi":"10.3126/md.v26i1.59148","DOIUrl":"https://doi.org/10.3126/md.v26i1.59148","url":null,"abstract":"This research analyzes the impact of firm-specific characteristics on the cross-section of equity returns of insurance companies in Nepal. For this purpose, the study used 22 insurance companies listed in the Nepal Stock Exchange (NEPSE), comprising seven life and 15 non-life insurance companies. To make a balanced panel, those companies are selected as samples that have completed at least seven years of operation until the end of 2021 and are listed in NEPSE. The secondary data from 2015 to 2021 is analyzed using panel regression models. The Breusch-Pagan and Hausman tests are used to select the best panel model, and the random effect model is the best estimation model. The study reveals that systematic risk associated with the stock can explain the stock’s risk premium, proving that the notion of CAPM holds in the context of Nepal as stock beta is positive and significant in all tested models. Similarly, the book-to-market ratio is found to be negatively affecting the stock return. On the other hand, earning yield positively affects the stock return, and firm size negatively impacts equity returns. However, the investment rate and leverage are insignificant to affect equity returns. Therefore, stock investors are recommended to select alternatives based on systematic risk, earnings yield, and BM ratio. The findings also suggest to corporate policymakers that merger and acquisition cannot maximize shareholders’ wealth because it only increases paid-up capital, and this leads to decreased equity returns due to an increase in the book-to-market ratio and size of the firm.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136063083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Interplay of Financial Socialization, Financial Behavior, and Adult Financial Well-being 金融社会化、金融行为和成人财务健康的相互作用

Management Dynamics in the Knowledge Economy Pub Date : 2023-10-11 DOI: 10.3126/md.v26i1.59149

Pradeep Acharya, Omkar Poudel

{"title":"Interplay of Financial Socialization, Financial Behavior, and Adult Financial Well-being","authors":"Pradeep Acharya, Omkar Poudel","doi":"10.3126/md.v26i1.59149","DOIUrl":"https://doi.org/10.3126/md.v26i1.59149","url":null,"abstract":"Financial well-being has significantly more importance in life than it used to be a few decades back, as more and more people face financial distress and financial problems. Concerning the importance of financial well-being, this study intends to unearth the impact of financial socialization and behavior on young adults' financial well-being. The study population was young individuals aged 18-29 years, and the responses were collected through an online questionnaire using Google Forms. The study adopted the quantitative approach, for which the data from 391 respondents was collected. Subsequently, the data was analyzed with the help of Smart-PLS, where reliability and validity were established, and the hypothesis and relation were tested through path analysis. The result indicated that financial socialization and financial behavior significantly impact young adults' financial well-being. However, financial behavior's impact was more significant than financial socialization. Thus, to increase the financial well-being of young adults, different educational programs that will positively impact financial socialization and behavior should be implemented, which may lead to financial stability and a strong financial base.","PeriodicalId":53295,"journal":{"name":"Management Dynamics in the Knowledge Economy","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136209685","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Financial Literacy and Investment Decisions in Nepalese Share Market 尼泊尔股票市场的金融知识与投资决策

Management Dynamics in the Knowledge Economy Pub Date : 2023-10-11 DOI: 10.3126/md.v26i1.59147

Dhruba Prasad Subedi

引用次数: 0