Jurnal Sistem dan Manajemen Industri最新文献_第8页

Perancangan Alat Produksi Tahu yang Higienis pada Industri Rumah Tangga 设计一种适用于家居行业的卫生知识生产工具

Jurnal Sistem dan Manajemen Industri Pub Date : 2019-07-31 DOI: 10.30656/JSMI.V3I1.1439

A. L. Maukar, J. Runtuk, Andira Andira

引用次数: 3

Identifikasi Variabel yang Berpengaruh terhadap Kinerja Pemasaran dan Indikator Kinerja Pemasaran untuk Industri Hotel 影响酒店业营销引擎和营销引擎指标的变量识别

Jurnal Sistem dan Manajemen Industri Pub Date : 2019-07-31 DOI: 10.30656/JSMI.V3I1.1432

Qurtubi Qurtubi, Dicka Meilana Trisnaningtias, Muhammad Fadhila Yudhanata

{"title":"Identifikasi Variabel yang Berpengaruh terhadap Kinerja Pemasaran dan Indikator Kinerja Pemasaran untuk Industri Hotel","authors":"Qurtubi Qurtubi, Dicka Meilana Trisnaningtias, Muhammad Fadhila Yudhanata","doi":"10.30656/JSMI.V3I1.1432","DOIUrl":"https://doi.org/10.30656/JSMI.V3I1.1432","url":null,"abstract":"This article discusses marketing performance by identifying marketing mix variables that influence marketing performance and its indicators in the hotel industry. The purpose of this writing was to find the correlation between marketing mix with marketing performance and signs in the hotel industry. This article was expected to extend the insights and provide valuable suggestions for future researches. The method applied in this article was a literature study. The literature study was used systematically towards 24 research articles in the field of marketing performance that written from 2000 to 2018. Based on the results and discussion, it could conclude that marketing mix variables influence marketing performance that covers product, price promotion, and distribution channel. This research also identifies three selected indicators for marketing performance in the hotel industry. Those indicators include customer mindset, expression of customer preference, and customer behavior. The potential future research, among others, is a research that will employ marketing performance indicators that suitable to other service industries.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43145769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2

Analisis Kualitas Pelayanan Publik dengan Metode Fuzzy-Service Quality (F-Servqual) dan Index Potential Gain Customer Value (IPGCV) 模糊服务质量(F-Servqual)指标潜在客户价值(IPGCV)分析

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-28 DOI: 10.30656/jsmi.v2i2.769

Wahyu Oktri Widyarto, Nugraheni Djamal, Fauzul Adhim

{"title":"Analisis Kualitas Pelayanan Publik dengan Metode Fuzzy-Service Quality (F-Servqual) dan Index Potential Gain Customer Value (IPGCV)","authors":"Wahyu Oktri Widyarto, Nugraheni Djamal, Fauzul Adhim","doi":"10.30656/jsmi.v2i2.769","DOIUrl":"https://doi.org/10.30656/jsmi.v2i2.769","url":null,"abstract":"This study aims to analyze the level of service quality and prioritize improvements. The method that used in this study is service quality (SERVQUAL) combined with fuzzy concepts to find out the gap between expectations and consumer perceptions through five dimensions namely tangible, reliability, responsiveness, assurance, and empathy. Fuzzy concepts are used to present uncertainties over respondents' assessment of subjective questionnaires. To determine the priority of improvement, used the Customer Value Index Potential Gains (IPGCV) method. Based on processing data results by using fuzzy-servqual method, it is known that the Tangible dimension has a gap of -0.13, the Reliability dimension has a gap of -0.13, the Responsive dimension has a gap of -0.14, the dimension of Assurance has a gap of -0.12, Empathy dimension has a gap of -0.11. The negative value on fuzzy-servqual assessment can be interpreted that the overall service has not met customer expectations. Achievement of the quality level is equal to 0.8606 which is indicates the quality of services still need improvement because the level of service quality is less than 1 (Q <1). Based on calculation using the PGCV Index, it is known that services which have the highest priority are employees who have adequate support from their institutions so that they can carry out their duties properl","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46765823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 7

Perancangan Troli Ergonomi pada Aktivitas Pengangkutan Beras di Penggilingan Padi 键盘切换中文件传输活动的Ergonomy Troll设计

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-28 DOI: 10.30656/jsmi.v2i2.840

Akh. Sokhibi, Mia Ajeng Alifiana, M. Ghozali

引用次数: 3

Peningkatan Kualitas Jasa Fasilitas Kesehatan dengan Integrasi Metode IPA dan KANO 整合IPA和KANO方法提高卫生设施服务质量

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-27 DOI: 10.30656/JSMI.V2I2.835

Shanty Kusuma Dewi, A. Putri, B. Winarko

引用次数: 5

Uji Kuat Tekan dan Daya Serap pada Batako dengan Menggunakan Metode Taguchi 用田口法测试强度和对巴塔科的拟合

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-26 DOI: 10.30656/jsmi.v2i2.711

Akhmad Sutoni

{"title":"Uji Kuat Tekan dan Daya Serap pada Batako dengan Menggunakan Metode Taguchi","authors":"Akhmad Sutoni","doi":"10.30656/jsmi.v2i2.711","DOIUrl":"https://doi.org/10.30656/jsmi.v2i2.711","url":null,"abstract":"The brick making process has two very critical characteristics / Critical To Quality (CTQ) , namely compressive strength and water absorption. For the quality characteristics of the compressive strength the greater the value, the better (Higher The Better). As for the absorption of water the quality characteristics are getting smaller, the better (Smaller The Better). The quality of the brick used as building material must have good quality that can maintain the strength of existing buildings. The quality in question is the compressive strength and absorbency of water produced must be in accordance with the requirements of SNI (Indonesian National Standard). The WS companies produce concrete blocks which have not good quality. The bricks are brittle. The method used in this study is the Taguchi method. Optimal Level Factor setting is Factor A (duration of stirring), Factor B (Pressure), Factor C (Water), Factor D (Drying) and Factor E (Composition of Sand and Lime). Where the optimal factor setting level factor that is most influential and dominant in compressive strength and water absorption is factor E (composition of sand and lime). For compressive strength factor E (sand and lime composition) level 2, 1: 0.25 and for absorption factor E (composition of sand and lime) level 1, 1: 0.5. and to confirm the results of this experimental design study, a percentage of Quality Loss Function of compressive strength and water absorption was obtained after the optimal level setting had a quality increase of 51.91% and a decrease in the Loss function of 78.5%.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46686246","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 3

Klasifikasi Atribut Pelayanan Mobile Banking dengan Kano Model Berdasarkan Dimensi E-Servqual 基于E-Servqual维度的Kano模型对手机银行服务器属性的分类

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-26 DOI: 10.30656/JSMI.V2I2.696

Imam Safi’i

引用次数: 4

Perancangan dan Pengembangan Bed Shower Menggunakan Metode Quality Function Deployment (QFD) Berdasarkan Prinsip Ergonomi 基于Ergonomy原理的质量函数展开法（QFD）淋浴器的设计与开发

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-26 DOI: 10.30656/JSMI.V2I2.629

A. Fitriani, H. Purnomo

{"title":"Perancangan dan Pengembangan Bed Shower Menggunakan Metode Quality Function Deployment (QFD) Berdasarkan Prinsip Ergonomi","authors":"A. Fitriani, H. Purnomo","doi":"10.30656/JSMI.V2I2.629","DOIUrl":"https://doi.org/10.30656/JSMI.V2I2.629","url":null,"abstract":"This research was conducted to design a bed shower and study the design and development of a bed shower for patient needs. The purpose of creating a bed shower is because of the lack for these tools to make it easier for nurses to bathe patients who are paralyzed or unable to move their limbs. The method used in this study uses the measurement parameters of the Quality Function Deployment (QFD) method. The results of the study obtained lightly designed tools that were the priority. The next variable that is considered is ergonomic, durable, comfortable to use and clean, and finally, the price is affordable. The design of the bed shower pays more attention to the principle of ergonomics by paying attention to the material used. Bed shower designed with three dimensions using Solid Work software with the translation of the concept that consumers want is realized by providing trolley wheels and bath pads that are easily dry and easily folded and carried. While the size of the tool with a length of 216 cm, width of 60 cm, trolley height of 107 cm, width of the trolley of 29 cm, display tools that are easy and practical, easy to clean allow tools to be separated, have durable durability with an estimate of more than 5 years , having a cheap price is around Rp. 5,000,000, - by making selected materials and maximizing the function of one pump.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41778815","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 4

Aplikasi Seven Tools untuk Mengurangi Cacat Produk White Body pada Mesin Roller 七种工具在滚筒机上减少白坯病的应用

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-12-24 DOI: 10.30656/JSMI.V2I2.681

Tio Prima Matondang, Muhammad Mujiya Ulkhaq

引用次数: 21

Optimalisasi Proses Produksi Celana Panjang Melalui Pendekatan Six Sigma 通过六西格玛方法优化长流程生产

Jurnal Sistem dan Manajemen Industri Pub Date : 2018-07-27 DOI: 10.30656/JSMI.V2I1.559

Ali Subhan

{"title":"Optimalisasi Proses Produksi Celana Panjang Melalui Pendekatan Six Sigma","authors":"Ali Subhan","doi":"10.30656/JSMI.V2I1.559","DOIUrl":"https://doi.org/10.30656/JSMI.V2I1.559","url":null,"abstract":"PT. Tainan Enterprises Indonesia branch of Cianjur produce various kinds of garment products. One of the most widely product is trousers. The product are still many defects. This is showed from the number of defective products during February 2015 until mid- March 2015 which reached 509 products unit of 10.138 trousers produced. Therefore, appropriate quality control is required to optimize the quality of trousers products. This research method uses Six Sigma approach with DMAIC cycle (Define, Measure, Analyze, Improvement, Control). Based on the results of the research is known the most dominant type of defect is oblique belt loop and skid jump defects. Factors causing of oblique belt loop defects are sourced from human factors (operator does not follow signs and operators are fatigue), engine factor (old machine age and engine setting less than perfect), material factor (needle material less reliable and materials need to be heating which is high), and the method factor (information on working methods is still lacking). While the factors causing of skid jump defects are sourced from human factors (operator is less careful in choosing to sewing needles and operators experience fatigue), machine factor (old machine age and no regular machine maintenance), material factor (needle less reliable sewing), and method factors (production supervision and quality control are still weak). Quality Increasing could be can increase the value of Six sigma from 3.82 to 4.27.","PeriodicalId":53057,"journal":{"name":"Jurnal Sistem dan Manajemen Industri","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41476794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 2