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User psychological states and enterprise information systems adoption: evidence from the United States, Zimbabwe, South Korea, and Paraguay 用户心理状态与企业信息系统采用:来自美国、津巴布韦、韩国和巴拉圭的证据
IF 5.9 3区 管理学
Service Business Pub Date : 2023-05-22 DOI: 10.1007/s11628-023-00534-y
Sang-Heui Lee, Christine E. Fogliasso, Seung-Mo Jung, M. Shin, Connie Shum
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引用次数: 0
Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic 利用机器学习探索COVID-19大流行期间在线医疗保健平台服务满意度的决定因素
IF 5.9 3区 管理学
Service Business Pub Date : 2023-05-16 DOI: 10.1007/s11628-023-00535-x
Chengyu Liu, Yan Li, Mingjie Fang, Feng Liu
{"title":"Using machine learning to explore the determinants of service satisfaction with online healthcare platforms during the COVID-19 pandemic","authors":"Chengyu Liu, Yan Li, Mingjie Fang, Feng Liu","doi":"10.1007/s11628-023-00535-x","DOIUrl":"https://doi.org/10.1007/s11628-023-00535-x","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"27 1","pages":"449 - 476"},"PeriodicalIF":5.9,"publicationDate":"2023-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83272076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Motivations and attitudes towards consulting eWOM when booking accommodation 在预订住宿时咨询eom的动机和态度
IF 5.9 3区 管理学
Service Business Pub Date : 2023-05-03 DOI: 10.1007/s11628-023-00533-z
Beatriz Moliner-Velázquez, Maria Fuentes-Blasco, I. Gil‐Saura
{"title":"Motivations and attitudes towards consulting eWOM when booking accommodation","authors":"Beatriz Moliner-Velázquez, Maria Fuentes-Blasco, I. Gil‐Saura","doi":"10.1007/s11628-023-00533-z","DOIUrl":"https://doi.org/10.1007/s11628-023-00533-z","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"150 1","pages":"557 - 578"},"PeriodicalIF":5.9,"publicationDate":"2023-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75050042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Towards becoming a service-dominant enterprise: an actor engagement perspective 迈向以服务为主导的企业:参与者参与的视角
IF 5.9 3区 管理学
Service Business Pub Date : 2023-04-24 DOI: 10.1007/s11628-023-00532-0
Hsin-Hui Chou, Chao-Chin Huang, Pei-Yun Tu
{"title":"Towards becoming a service-dominant enterprise: an actor engagement perspective","authors":"Hsin-Hui Chou, Chao-Chin Huang, Pei-Yun Tu","doi":"10.1007/s11628-023-00532-0","DOIUrl":"https://doi.org/10.1007/s11628-023-00532-0","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"27 1","pages":"607 - 632"},"PeriodicalIF":5.9,"publicationDate":"2023-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83663415","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Does destination advertisement affect travel motivation, emotion regulation, and visit intention formation? 目的地广告是否影响旅游动机、情绪调节和旅游意向形成?
IF 5.9 3区 管理学
Service Business Pub Date : 2023-04-06 DOI: 10.1007/s11628-023-00531-1
Wee-Kheng Tan, Chia-Hua Fan
{"title":"Does destination advertisement affect travel motivation, emotion regulation, and visit intention formation?","authors":"Wee-Kheng Tan, Chia-Hua Fan","doi":"10.1007/s11628-023-00531-1","DOIUrl":"https://doi.org/10.1007/s11628-023-00531-1","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"330 1","pages":"579 - 606"},"PeriodicalIF":5.9,"publicationDate":"2023-04-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80477377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization 中小企业通过战略联盟向产品中注入服务的定性研究:服务化案例
IF 5.9 3区 管理学
Service Business Pub Date : 2023-03-16 DOI: 10.1007/s11628-023-00530-2
Diogo Pombo, Mário Franco
{"title":"A qualitative investigation of infusing products with service via strategic alliances among SMEs: a case of servitization","authors":"Diogo Pombo, Mário Franco","doi":"10.1007/s11628-023-00530-2","DOIUrl":"https://doi.org/10.1007/s11628-023-00530-2","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"11 1","pages":"529 - 555"},"PeriodicalIF":5.9,"publicationDate":"2023-03-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78078284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A value-based view of the smart PSS adoption: a study of smart kitchen appliances 智能PSS采用的价值观:智能厨房电器的研究
IF 5.9 3区 管理学
Service Business Pub Date : 2023-03-10 DOI: 10.1007/s11628-023-00529-9
Ying Yu, T. Sung
{"title":"A value-based view of the smart PSS adoption: a study of smart kitchen appliances","authors":"Ying Yu, T. Sung","doi":"10.1007/s11628-023-00529-9","DOIUrl":"https://doi.org/10.1007/s11628-023-00529-9","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"77 2 1","pages":"499 - 527"},"PeriodicalIF":5.9,"publicationDate":"2023-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83389480","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
Transforming data into information for smart services: integration of morphological analysis and text mining 将数据转化为智能服务的信息:形态分析和文本挖掘的集成
IF 5.9 3区 管理学
Service Business Pub Date : 2023-03-01 DOI: 10.1007/s11628-023-00526-y
Minjun Kim, S. Trimi
{"title":"Transforming data into information for smart services: integration of morphological analysis and text mining","authors":"Minjun Kim, S. Trimi","doi":"10.1007/s11628-023-00526-y","DOIUrl":"https://doi.org/10.1007/s11628-023-00526-y","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"2 1","pages":"257 - 280"},"PeriodicalIF":5.9,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86436329","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Key concepts in artificial intelligence and technologies 4.0 in services 人工智能的关键概念和服务技术4.0
IF 5.9 3区 管理学
Service Business Pub Date : 2023-02-27 DOI: 10.1007/s11628-023-00528-w
R. Belk, D. Belanche, C. Flavián
{"title":"Key concepts in artificial intelligence and technologies 4.0 in services","authors":"R. Belk, D. Belanche, C. Flavián","doi":"10.1007/s11628-023-00528-w","DOIUrl":"https://doi.org/10.1007/s11628-023-00528-w","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"15 1","pages":"1 - 9"},"PeriodicalIF":5.9,"publicationDate":"2023-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81417200","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Perceived value of AI-based recommendations service: the case of voice assistants 基于人工智能的推荐服务的感知价值:以语音助手为例
IF 5.9 3区 管理学
Service Business Pub Date : 2023-02-27 DOI: 10.1007/s11628-023-00527-x
K. Akdim, L. Casaló
{"title":"Perceived value of AI-based recommendations service: the case of voice assistants","authors":"K. Akdim, L. Casaló","doi":"10.1007/s11628-023-00527-x","DOIUrl":"https://doi.org/10.1007/s11628-023-00527-x","url":null,"abstract":"","PeriodicalId":51576,"journal":{"name":"Service Business","volume":"380 1","pages":"81 - 112"},"PeriodicalIF":5.9,"publicationDate":"2023-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86813362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
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