{"title":"The role of gender in shaping the destination service quality and its consequences","authors":"Cevat Tosun, Bekir Bora Dedeoglu, Ahmet Usakli","doi":"10.1002/jtr.2701","DOIUrl":"https://doi.org/10.1002/jtr.2701","url":null,"abstract":"<p>This study investigates the moderating role of gender on the relationships between destination service quality, affective image, and revisit intention. A convenience sample of 1768 visitors to Macau was surveyed and 1424 useable questionnaires were analyzed. The destination service quality was measured using seven dimensions: (1) accommodation, (2) local transport, (3) cleanliness, (4) hospitality, (5) activities, (6) language communication, and (7) airport services. The data was analyzed using covariance-based structural equation modeling. The results indicate that “<i>accommodation</i>, <i>local transport</i>, <i>hospitality,</i> and <i>airport services</i>” have positive effects on affective image, and affective image, in turn, positively influences revisit intention. The study also reveals three significant findings regarding the moderating role of gender. While the positive impact of <i>hospitality</i> on affective image were found to be stronger for female visitors, the positive impacts of <i>local transport</i> and <i>airport services</i> on affective image were found to be stronger for male visitors.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.2701","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141967145","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Elisabet Saus-Sala, M. Àngels Farreras-Noguer, Núria Arimany-Serrat, Germà Coenders
{"title":"Financial analysis of rural tourism in Catalonia and Galicia pre- and post COVID-19","authors":"Elisabet Saus-Sala, M. Àngels Farreras-Noguer, Núria Arimany-Serrat, Germà Coenders","doi":"10.1002/jtr.2698","DOIUrl":"https://doi.org/10.1002/jtr.2698","url":null,"abstract":"<p>This article analyses the financial health of Catalan and Galician rural tourism businesses between 2019 and 2021 by examining their profitability and solvency, in order to assess their survivability over the period affected by the COVID-19 pandemic. To this end, we classify firms into groups with similar financial health. The article uses accounting data from the SABI (Iberian Balance Sheet Analysis System) database and the Compositional Data (CoDa) methodology, which offers a reliable analysis of sectoral financial statements, and is immune to the statistical problems of classical ratios (skewness, non-normality, non-linearity, and outliers, among others). The classification with the k-means method reveals three groups with distinct financial profiles. None have a positive return on equity. One cluster is under special financial distress, with high indebtedness, low liquidity and an extremely negative margin. The size of this cluster increases during the 2020 lockdown but returns to normal in 2021.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141967146","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yelim Kim, Miseong Kim, Choong-Ki Lee, Yvette Reisinger
{"title":"The influence of climate change and environmental concerns on participation in new voluntourism by younger generations","authors":"Yelim Kim, Miseong Kim, Choong-Ki Lee, Yvette Reisinger","doi":"10.1002/jtr.2724","DOIUrl":"https://doi.org/10.1002/jtr.2724","url":null,"abstract":"<p>This study investigates a new type of voluntourism that focuses on younger generations' environmental contribution in the context of a global climate crisis. The study describes the adoption process of new voluntourism by applying the Diffusion of Innovation (DOI) framework and examining the influence of its three innovation factors (compatibility, simplicity, and relative advantage along with the perceived risk of climate change on new voluntourism adoption attitude and behavioral intention). An online survey of 432 members of two demographic cohorts, Millennials and Generation Z, was conducted in South Korea. The results of structural equation modeling indicate that the perceived risk of climate change and DOI's innovation factors significantly affected new voluntourism adoption attitude and behavioral intention. The results confirmed that the perceived risk of climate change led to the diffusion and adoption of new voluntourism by younger generations. The theoretical and practical implications of the study's results are discussed.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.2724","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Transcending psychological unease with coveted home-state travel: The role of homesickness, regret, and place attachment","authors":"Zhiwei (CJ) Lin, IpKin Anthony Wong, Fiona X. Yang, GuoQiong Ivanka Huang","doi":"10.1002/jtr.2720","DOIUrl":"https://doi.org/10.1002/jtr.2720","url":null,"abstract":"<p>What happens when a tourist is stranded at a destination and prevented from returning home? We refer to such an individual as the “castaway tourist,” who is experiencing the above situation due to border/city lockdown or other extenuating circumstances. This inquiry builds upon control theory to unpack a homesickness remedy process under severe environmental duress. It draws on a multiwave design with data from three periods to identify a process in which castaway tourists experience psychological uneasiness, leading to travel homesickness and regret. Findings further reveal that place attachment moderates the relationships between COVID worries and subsequent homesickness and travel regret. Together, this study presents a timely examination of homesickness-induced tourism attributed to mega crises. It brings nuanced insights into the literature by introducing the notion of castaway tourists, while uncovering how adverse travel circumstances could turn into motivational forces that promote future home-province/state travel opportunities in turbulent times.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966563","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The moderating role of e-word of mouth in the relationships between destination source credibility, awareness, attachment, travel motivation, and travel intention: A case study of Vietnamese film tourism","authors":"The-Bao Luong","doi":"10.1002/jtr.2729","DOIUrl":"https://doi.org/10.1002/jtr.2729","url":null,"abstract":"<p>By adopting stimulus-organism-response theory, this study aims to investigate the role of destination source credibility, destination awareness, destination attachment, travel motivation, and e-word of mouth (e-WOM) in shaping audiences' travel intentions to visit locations depicted in movies or film series. A quantitative survey is conducted with 523 Vietnamese tourists, collecting their opinions on movie/film destinations. The findings highlight the significant influence of destination source credibility and travel motivation on destination attachment, further impacting travel intention. Additionally, the study reveals the effects of destination awareness, motivation, and attachment on travel intention. Notably, e-WOM moderates the relationships between destination source credibility, travel intention, and destination attachment and travel intention. The study provides theoretical and practical implications, offering insights and suggestions for future research in the field.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966564","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tingting Huo, Mingmin Huo, Yuhong Shao, Bingye Li, Zhiyong Li
{"title":"Does tourism participation affect residents' educational expectations for the next generation?","authors":"Tingting Huo, Mingmin Huo, Yuhong Shao, Bingye Li, Zhiyong Li","doi":"10.1002/jtr.2709","DOIUrl":"https://doi.org/10.1002/jtr.2709","url":null,"abstract":"<p>Residents' educational expectations for the next generation are closely related to individuals' awareness-raising and community development, reflecting the sustainability of tourism development. However, few studies have focused on the formation of parental educational expectations (PEE) for their children during the process of residents' tourism participation. To fill this gap, this study examines the impact of resident participation on PEE using a three-dimensional framework for resident participation that incorporates the decision-making, economic, and social dimensions. A binary logistic regression was employed to analyze the survey data from 473 residents in Jiuzhai Valley, China. The results indicate that social participation is the strongest facilitator for PEE. Economic participation exerts a negative effect on PEE, whereas decision-making participation has a positive but insignificant effect. This study holds implications for local authorities managing tourism destinations regarding improving the efficiency of residents' participatory behaviors and human capital accumulation in developing countries.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Sustainable development of non-mega international sports events in a small town: Social impacts, residents' attitudes, and leveraging role of local government","authors":"Xi Wang, Guiqiang Qiao, Yu Lu","doi":"10.1002/jtr.2699","DOIUrl":"https://doi.org/10.1002/jtr.2699","url":null,"abstract":"<p>The impacts of mega international sports events on host communities have attracted considerable scholarly attention, while few studies explored the impacts of non-mega international sports events (NMISEs). Prior studies focus on economic impacts of hosting sports events, ignoring social impacts. This study interrogates the dynamics behind staging NMISEs in the small town of Cambridge, New Zealand, focusing on social impacts. It also examines the role of social exchange theory in explaining formation of residents' attitudes toward NMISEs. As findings indicate, Cambridge residents are supportive of NMISEs. They believe that hosting the events improves wellbeing. The local authority plays an important role in event planning and management. It was found that complementarity of social exchange theory and community attachment helps explain the phenomenon.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Emotional dynamics of virtual reality tourism experience: An application of day reconstruction and physiological methods","authors":"Shanshi Li, Danni Zheng, Jueying Zhan","doi":"10.1002/jtr.2707","DOIUrl":"https://doi.org/10.1002/jtr.2707","url":null,"abstract":"<p>This study investigates how the succession of real-time emotions during a virtual reality tourism experience can shape the retrospective assessment of such experience. A total of 363 participants were exposed to a virtual reality tourism experience while their self-report and skin conductance data were collected. Results reveal that average pleasure dominates peak and end moments in driving consumers' post-viewing evaluation of virtual reality tourism experience. Meanwhile, the time to emotional arousal peak was found to be a significant predictor of consumers' visit intention in the virtual reality tourism setting. The findings advance our understanding of how individuals assess virtual reality destination experience on the basis of moment-to-moment affective data and extend the literature on emotional dynamics and virtual reality tourism.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966494","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Chaos theory perspective on tourism crisis management: A case study of the COVID-19 pandemic in South Korea","authors":"Jinyoung Olivia Choi, Sunghyup Sean Hyun","doi":"10.1002/jtr.2713","DOIUrl":"https://doi.org/10.1002/jtr.2713","url":null,"abstract":"<p>The global tourism industry has been significantly affected by the COVID-19 pandemic, underscoring the importance of innovative crisis management. Traditional crisis management approaches based on the generalized assumption of linearity fail to account for the complex and chaotic nature of tourism crises and systems. Chaos theory, well-known for its ability to manage unpredictable events and facilitate the emergence of new orders, provides a useful framework for tourism crisis management. Thus, this study aims to investigate the application of chaos theory principles to crisis management during the COVID-19 pandemic in South Korea. This study provides a synthesis of theoretical perspectives and practical examples with significant implications for tourism crisis management, emphasizing the importance of flexibility, adaptability, and collaboration. Overall, this study contributes to the theoretical discourse on tourism crisis management and provides practical guidance for industry stakeholders to navigate potential future crises effectively.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jtr.2713","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141966495","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Exploring travel-related perspectives and experiences of physical disability communities","authors":"Eunhye (Olivia) Park, Sung-Bum Kim","doi":"10.1002/jtr.2684","DOIUrl":"https://doi.org/10.1002/jtr.2684","url":null,"abstract":"<p>Despite the growing demand for accessible tourism, there remains a lack of research on the travel perspectives and experiences of people with disabilities. Social media platforms, such as Reddit, provide unique opportunities to understand the perspectives and experiences of people with disabilities. This study aimed to investigate travel-related perspectives and experiences of physical disability communities, including wheelchair, deaf, and blind communities, to provide implications for travel service providers and policymakers to improve the accessibility and inclusivity of travel services. Using structural topic modeling and network analysis, 12 prominent topics related to travel perspectives and experiences among physical disability communities were identified to map their relationships. Our study highlights the significance of understanding the unique perspectives, experiences, and needs of individuals with disabilities in the hospitality and tourism industry. It provides implications for improving the accessibility and inclusivity of travel services.</p>","PeriodicalId":51375,"journal":{"name":"International Journal of Tourism Research","volume":null,"pages":null},"PeriodicalIF":4.1,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141967491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}