Journal of Operations Management最新文献

{"title":"When does it pay to be green? The strategic benefits of adoption speed","authors":"Hung-Chung Su,&nbsp;Wayne Fu,&nbsp;Kevin Linderman","doi":"10.1002/joom.1337","DOIUrl":"https://doi.org/10.1002/joom.1337","url":null,"abstract":"<p>Does the speed of adopting environmental practices impact financial benefits? The strategy literature discusses the contingencies under which firms can gain an early-mover advantage or a late-mover advantage. This research examines the effect of adoption speed on two types of environmental practices: environmental innovation practices (EIP) and environmental management practices (EMP). The results show that early adoption of EIP increases competitive advantage when firms face intense competition. In comparison, we show that early adoption of EMP increases competitive advantage when firms face extremely low competition or have moderate to high levels of slack resources. The study contributes to the literature by revealing the nuances, contingencies, and boundary conditions of when it pays to be green. Prior research shows mixed results when studying firms' decisions to implement environmental practices, which implies that it may not pay to be green. This study shows that firms can get an early mover advantage from environmental practices, but it depends on the type of environmental practices, the firm's internal slack resources, and the firm's external competitive environment.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 7","pages":"1155-1177"},"PeriodicalIF":6.5,"publicationDate":"2024-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1337","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142642481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Registered reports review for field experiments","authors":"Huseyn Abdulla,&nbsp;Rafael Escamilla,&nbsp;Rogelio Oliva","doi":"10.1002/joom.1336","DOIUrl":"https://doi.org/10.1002/joom.1336","url":null,"abstract":"&lt;p&gt;In this editorial, we build upon the increased attention of the operations management (OM) community toward field experiments and the recent publication of the Pre-Approved Research Designs Special Issue that provided an initial test of Registered Reports as a novel review process for field experiments in OM. Addressing lingering concerns voiced by the editorial team and learning from the experiences of journals from other disciplines that implemented Registered Reports, we introduce a new initiative and outline a new review process in the &lt;i&gt;Journal of Operations Management&lt;/i&gt; (&lt;span&gt;&lt;/span&gt;&lt;math&gt;\u0000 &lt;mrow&gt;\u0000 &lt;mi&gt;JOM&lt;/mi&gt;\u0000 &lt;/mrow&gt;&lt;/math&gt;) to motivate theory-focused field experiments in OM.&lt;/p&gt;&lt;p&gt;Empirical research in OM strives to uphold two key virtues: providing managerially relevant insights and making meaningful theoretical contributions. Field experiments&lt;sup&gt;1&lt;/sup&gt;—testing treatments in controlled digital and physical field settings—tend to possess the managerial relevance virtue because of their strong engagement with key stakeholders and the practical problems that they face. By contrast, the theoretical contributions of a field experiment depend on the extent to which its insights enrich our causal understanding of real-world phenomena. Critically, the degree to which scientific research based on field experiments in OM can be distinguished from consulting engagements and industrial experiments depends on the extent of its contributions to theory. Indeed, there are many different ways of contributing and forms of contribution to OM theory; however, they all serve a common purpose: to build a &lt;i&gt;causal&lt;/i&gt; understanding of relevant OM phenomena. Field experiments can most decisively establish this causal understanding in the complexity of real-world operations (Ibanez &amp; Staats, &lt;span&gt;2019&lt;/span&gt;). Thus, OM research that tests &lt;i&gt;theoretically&lt;/i&gt; motivated treatments in field settings and provides sufficiently deep causal explanations for the observed effects, while also opening a door for future inquiry, possesses both virtues of empirical research. Consequently, we believe that the field of OM can benefit significantly from such research.&lt;/p&gt;&lt;p&gt;Despite the fact that empirical research employing field experiments as the main methodological approach is on the rise in OM, it has traditionally lagged other disciplines such as economics, marketing, and information systems (Gao et al., &lt;span&gt;2023&lt;/span&gt;). For example, Simester (&lt;span&gt;2017&lt;/span&gt;) reports that 37 field experiments were published in the top five marketing journals between 2010 and 2014, a period in which OM published a total of five field experiments in its top five journals (Gao et al., &lt;span&gt;2023&lt;/span&gt;). Between 2005 and 2021, only 31 research articles with field experiments were published in three top-tier OM journals: &lt;i&gt;JOM&lt;/i&gt;, &lt;i&gt;Manufacturing &amp; Service Operations Management&lt;/i&gt; (&lt;i&gt;MSOM&lt;/i&gt;), and &lt;i&gt;Production and","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 7","pages":"1042-1047"},"PeriodicalIF":6.5,"publicationDate":"2024-10-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1336","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142642046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Helping hampered bidders—Do subsidy auctions work as intended?","authors":"Sanghoon Cho,&nbsp;Joel O. Wooten,&nbsp;Timothy D. Fry","doi":"10.1002/joom.1333","DOIUrl":"https://doi.org/10.1002/joom.1333","url":null,"abstract":"<p>The use of preference or discriminatory auctions, where one class of bidders is offered favored treatment over another class, has received mixed attention in the literature. Research has shown there is often an economic benefit of such policies in procurement auctions thanks to lower costs for buyers as incentives are offered to disadvantaged sellers. In this paper, we study one type of preferential procurement auction: the subsidy. Using a set of controlled experiments, we compare actual bidder behavior to what is predicted in equilibrium and find consistent (but overly aggressive) patterns overall. By testing a common bid strategy assumption, we also identify a behavioral framing bias that may trap sellers in these suboptimal strategies. Finally, we compare subsidies to another common discriminatory mechanism—the price preference—and find evidence that buyers interested in increasing the welfare of disadvantaged sellers should use subsidies instead of price preference auctions, thanks to a surprising difference in outcomes between preference types. Due to the wide use of bid preference auctions to support both policy and social aims, our findings have both financial and societal implications.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 7","pages":"1126-1154"},"PeriodicalIF":6.5,"publicationDate":"2024-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1333","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142641941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Steering through the storm: Environmental uncertainty and delivery performance","authors":"Joshua Ignatius, Rui Li, Yunqiang Yin, Kunze Jia","doi":"10.1002/joom.1331","DOIUrl":"https://doi.org/10.1002/joom.1331","url":null,"abstract":"We investigate the impact of Typhoon Lekima, a source of environmental uncertainty, on delivery performance, utilizing data from RiRiShun Logistics. We apply a staggered difference‐in‐differences model across low‐complexity and high‐complexity supply chains. The analysis uncovers distinct dynamics throughout the typhoon's forecast, active, and recovery phases. Notably, the active phase experiences less disruption in delivery performance compared to the forecast phase, owing to RiRiShun's wait‐and‐see policy. This approach leads to order accumulation but subsequently enables more effective resource allocation. In the recovery phase, high‐complexity supply chains demonstrate significant improvements, surpassing pre‐disaster performance levels. The study further emphasizes the critical role of two response mechanisms in managing high‐complexity supply chains. Increasing throughput efficiencies at destination centers and implementing transfer centers prove effective in enhancing delivery performance during both the forecast and active phases. However, the simultaneous application of these response mechanisms during the forecast phase unexpectedly reduces performance.","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"209 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142253054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Uncertainty in healthcare operations: How hospitals weather the perfect storm","authors":"Sriram Thirumalai, Sarv Devaraj, Tyson R. Browning","doi":"10.1002/joom.1327","DOIUrl":"https://doi.org/10.1002/joom.1327","url":null,"abstract":"We focus on two of the many sources of uncertainty in healthcare operations, <jats:italic>mix uncertainty</jats:italic> – the variation in the complexity of care required by the patient mix, and <jats:italic>volume uncertainty</jats:italic> – the variation in the volume of care demanded by the patient population. Using an interdisciplinary perspective, we study the impact of <jats:italic>mix and volume uncertainties</jats:italic> on two important healthcare outcomes, <jats:italic>length of stay</jats:italic> and <jats:italic>number of procedures</jats:italic>, along with the mitigation impacts of the operational concepts of <jats:italic>related focus</jats:italic> and <jats:italic>utilization</jats:italic> levels. Based on large dataset of 830,853 patient discharges in 26 clinical departments across 731 hospitals in five U.S. Midwest states, our results indicate that <jats:italic>mix and volume uncertainties</jats:italic> each have a significant impact on patient care. We also find that related focus and department utilization levels have a mitigating effect on uncertainty in healthcare settings. Lastly, we find considerable heterogeneity in the effects of uncertainty across hospital types and departments. We discuss key research and managerial implications of our findings.","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"25 1","pages":""},"PeriodicalIF":7.8,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142193438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Collaborative dynamics in open source software development: Unveiling the influence of team interaction and the role of project manager","authors":"Sukrit Pal,&nbsp;Anand Nair,&nbsp;Zhiya Zuo","doi":"10.1002/joom.1324","DOIUrl":"10.1002/joom.1324","url":null,"abstract":"<p>As the world becomes increasingly reliant on open-source software (OSS) development platforms, collaborative communication networks are becoming more complex, resulting in non-trivial effects on project performance. This study examines the impact of communication network characteristics on project performance, measured in terms of the number of issues closed within OSS projects. Additionally, this research examines how this project outcome is affected by project managers' active participation in these communication networks. Using a panel dataset of 1599 projects spanning 104 weeks, with a total of 120,243 observations, we find that the density of communication network has an inverted U-shaped relationship with project performance, that is, as the density of the communication network formed by team member interactions increases, project performance initially increases but then starts to decrease. Meanwhile, a project manager's participation in the communication network has no direct positive impact on project performance, but it flattens the inverted U-shaped relationship, that is, it reduces the rate of decrease in project performance after the density of the communication network formed by project team members crosses the inflection point. These results provide valuable insights into the dynamics of communication networks in OSS projects and can help develop strategies for improving project performance.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 7","pages":"1076-1099"},"PeriodicalIF":6.5,"publicationDate":"2024-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1324","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142193439","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Product personalization and brand retailer performance: The critical role of brand retailer-upstream supplier control","authors":"Peijian Song,&nbsp;Li Zuo,&nbsp;Xiaosong (David) Peng,&nbsp;Eric (Er) Fang","doi":"10.1002/joom.1328","DOIUrl":"10.1002/joom.1328","url":null,"abstract":"<p>Brand retailers are increasingly offering product personalization to accommodate the requests of individual customers. While prior research has examined product personalization from a customer's or a manufacturer's perspective, this study focuses on product personalization from a brand retailer's perspective. Under product personalization, brand retailers that outsource production to upstream suppliers face two significant challenges: product returns from downstream customers, and personalization costs charged by upstream suppliers. Employing an analysis of transaction data from an online women's wedding dress firm, this study finds that as product requests increase (i.e., more product features must be modified), personalization costs increase, but the likelihood of product returns decreases. Additionally, as time requests increase (i.e., delivery is more urgent), the likelihood of product returns increases. Furthermore, relationship-specific process control exacerbates (i) the effect of product requests on personalization costs, and (ii) the effect of time requests on the likelihood of product returns. Finally, relationship-specific outcome control and transaction-specific control alleviate the impact of time requests on the likelihood of product returns while exacerbating the effect of product requests on personalization costs. The findings suggest that retailers can realize greater benefits from product personalization by selecting control mechanisms tailored to personalization requests.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 7","pages":"1100-1125"},"PeriodicalIF":6.5,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142193440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Public utility obstacles and labor productivity growth: The moderating effect of national culture","authors":"Shenyang Jiang,&nbsp;Huan He,&nbsp;Xiaowei Liu,&nbsp;Baofeng Huo","doi":"10.1002/joom.1329","DOIUrl":"https://doi.org/10.1002/joom.1329","url":null,"abstract":"<p>Operational challenges arising from public utility obstacles are widespread globally, leading to production disruptions, decreased sales, and escalated logistics costs, ultimately contributing to a decline in firm labor productivity growth. Despite the criticality of this issue, there is a scarcity of studies in the field of operations management that investigate factors capable of mitigating these adverse impacts. Taking power outages and transportation obstacles as pivotal examples, our study aims to examine whether national culture can moderate the impact of public utility obstacles on firm labor productivity growth. To achieve this objective, we conduct an empirical analysis using a multi-country dataset from the World Bank Enterprises Survey, which covers detailed firm-level information across 28 industries in 41 countries, with a total of 17,227 firm-year observations. Our findings indicate that the detrimental effects of power outages and transportation obstacles on firm labor productivity growth are contingent on various dimensions of national culture. Specifically, cultural power distance and uncertainty avoidance would amplify the negative impact of power outages, whereas long-term orientation would alleviate this impact. Meanwhile, individualism and masculinity can help mitigate the adverse effects of transportation obstacles. Our results provide valuable insights for managers.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 6","pages":"904-932"},"PeriodicalIF":6.5,"publicationDate":"2024-08-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142158620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"All along the asset life cycle: Research opportunities for operations and supply chain management","authors":"Henk Akkermans,&nbsp;Wendy van der Valk,&nbsp;Luk N. Van Wassenhove,&nbsp;Finn Wynstra","doi":"10.1002/joom.1326","DOIUrl":"10.1002/joom.1326","url":null,"abstract":"&lt;p&gt;Without well-functioning public utilities, our society breaks down. They are the organizations that facilitate or provide infrastructure-based services, such as basic amenities (power, water, and sanitation), public transportation, and communication. They are either state-owned or at least tightly regulated, due to their natural monopoly character: there are substantial economies of scale and large capital requirements involved, and given their typical network-based operations, having multiple parallel systems is inefficient (McNabb, &lt;span&gt;2016&lt;/span&gt;). Managing the operations of public utilities is vital for safe, reliable, affordable, and sustainable functioning of the physical assets, the infrastructure, through which key services are provided (De Bruijn &amp; Dicke, &lt;span&gt;2006&lt;/span&gt;; Wilkeshuis, &lt;span&gt;2010&lt;/span&gt;) and, thus, for the security, economic prosperity, and social well-being of all citizens (Rinaldi et al., &lt;span&gt;2001&lt;/span&gt;). Furthermore, effective management of public utilities is—either directly or indirectly—imperative for meeting the United Nations' Sustainable Development Goals. Consider, for example, the centrality of water and energy networks for access to clean water (SDG 6) and energy (SDG 7) as well as for good health and well-being (SDG 3) and sustainable cities and communities (SDG 11). In light of the efforts to transition to a socially just and sustainable society, one would expect the operations of utilities to feature prominently in state-of-the-art operations and supply chain management (OSCM) research. So far, this is only partly the case. For example, Joglekar et al. (&lt;span&gt;2016&lt;/span&gt;) found that of all the industry-specific studies in OSCM, only a small proportion covered public utilities, such as the energy sector and transportation. As we will elaborate, review of the literature for the purpose of this special issue still reveals only a limited number of contributions.&lt;/p&gt;&lt;p&gt;The operational and supply chain aspects of public utilities manifest in different but highly related sets of processes. The first and probably most visible set of processes relates to how the &lt;i&gt;services&lt;/i&gt; facilitated by the public utility assets are being designed and delivered. Literature within the operations management and operations research domains has addressed this topic in diverse areas, such as public transport services (Dollevoet et al., &lt;span&gt;2014&lt;/span&gt;), drinking water access (Zhai et al., &lt;span&gt;2023&lt;/span&gt;), and electric vehicle (EV) charging services (Guillet &amp; Schiffer, &lt;span&gt;2023&lt;/span&gt;). The second set of processes pertains to &lt;i&gt;asset operations&lt;/i&gt; and the life cycle of the physical assets that the utilities own—that is, how these assets are acquired, operated, maintained, and ultimately disposed or refurbished/recycled. Compared with the literature on service operations for utilities, the literature on asset operations for utilities is rather scant. Such studies of asset management, including utility asset","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 6","pages":"864-874"},"PeriodicalIF":6.5,"publicationDate":"2024-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1326","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141882521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Trade credits and visit frequency: The role of order financing on logistics efficiency in the nanostore setting","authors":"Rafael Escamilla,&nbsp;Jan C. Fransoo,&nbsp;Marcos Mogollon","doi":"10.1002/joom.1323","DOIUrl":"https://doi.org/10.1002/joom.1323","url":null,"abstract":"<p>Millions of mom-and-pop nanostores dominate the grocery retail landscape in emerging markets. As nanostores are cash and storage space constrained, their suppliers tend to visit them with a high frequency, causing high operational costs. It is unclear if credit could mitigate such costs by allowing for a lower visit frequency. To investigate this, we conduct a randomized field experiment on nanostores that have not made recent use of supplier credit, with the objective to uncover how trade credits interact with the visit frequency and with the available storage space to shape shopkeepers' ordering behavior. We find that trade credits moderate the positive relationship between visit frequency and bi-weekly order size, with credit effects being salient under low frequency visits. Storage space, by contrast, does not directionally shape shopkeepers' ordering behavior. While trade credits may more than offset the negative effect of low frequency visits among adopting nanostores, credit adoption remains challenging, with only 24% of nanostores assigned to the credit condition actually adopting the credit. Remarkably, not a single credit line was defaulted over the entire duration of the intervention. In terms of assortment, trade credit is mostly used to acquire nanostores' core assortment of popular, low-price items with low physical volume. We contribute to the extant literature by showing that the gesture by the supplier to extend trade credit may only partly legitimize a reduction of the visit frequency.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"70 5","pages":"733-755"},"PeriodicalIF":6.5,"publicationDate":"2024-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1323","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141730085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}