{"title":"脑卒中患者护理的最后期限效应:过程管理的时间动机理论视角","authors":"Brandon Lee, Seokjun Youn, Lawrence Fredendall","doi":"10.1002/joom.1360","DOIUrl":null,"url":null,"abstract":"<p>Stroke is a highly time-sensitive medical emergency, and earlier treatment is crucial. Drawing on Temporal Motivation Theory, we investigate a “deadline effect” in stroke care and analyze how two deadlines, that is, a <i>medically oriented</i> one (administering Tissue Plasminogen Activator, TPA, within 4.5 h of symptom onset) and a <i>goal-oriented</i> one (the 60-min in-hospital target from <i>Target</i>:<i>Stroke</i>), shape care consistency. We define a deadline effect as a variable task processing rate under time pressure from a pending task completion deadline, which can cause inconsistent care. Clinicians may work more slowly when patients arrive soon after symptom onset, given ample time remains before the 4.5-h TPA window. Using an accelerated-failure-time model and addressing patient selection bias, we find that shorter onset-to-door times correlate with longer door-to-needle times, and vice versa, confirming the medically oriented deadline effect. As a result, care time may vary considerably based on how much of the TPA window remains. Under <i>Target</i>:<i>Stroke</i>, a goal-driven national initiative in the United States to improve stroke care quality, stroke teams face an additional 60-min in-hospital deadline. Our findings show that the initiative prompts stroke teams to prioritize the tighter goal and maintain a more consistent care pace, regardless of patients' arrival times. Our mechanism analyses reveal two boundary conditions for the main findings: (i) when the downstream time segment ends with a mid-point patient care milestone rather than the strict TPA administration deadline or (ii) when the system congestion level is high, the main findings do not hold, advancing the deadline effect literature from an operational standpoint. Furthermore, our major findings are robust to other confounding factors and model assumptions, ruling out alternative explanations. Notably, post hoc analyses confirm that <i>Target</i>:<i>Stroke</i> fosters consistent time performance without adversely affecting other health outcomes, advocating its efficacy. In sum, we highlight the operational implications of multiple deadlines in stroke care, extending the broader deadline effect literature. For hospital clinicians, properly set goals can stabilize care processes and strengthen overall performance, emphasizing the strategic value of well-designed deadlines in time-critical healthcare settings.</p>","PeriodicalId":51097,"journal":{"name":"Journal of Operations Management","volume":"71 5","pages":"670-699"},"PeriodicalIF":10.4000,"publicationDate":"2025-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1360","citationCount":"0","resultStr":"{\"title\":\"Deadline Effect in Stroke Patient Care: A Temporal Motivation Theory Perspective of Process Management\",\"authors\":\"Brandon Lee, Seokjun Youn, Lawrence Fredendall\",\"doi\":\"10.1002/joom.1360\",\"DOIUrl\":null,\"url\":null,\"abstract\":\"<p>Stroke is a highly time-sensitive medical emergency, and earlier treatment is crucial. Drawing on Temporal Motivation Theory, we investigate a “deadline effect” in stroke care and analyze how two deadlines, that is, a <i>medically oriented</i> one (administering Tissue Plasminogen Activator, TPA, within 4.5 h of symptom onset) and a <i>goal-oriented</i> one (the 60-min in-hospital target from <i>Target</i>:<i>Stroke</i>), shape care consistency. We define a deadline effect as a variable task processing rate under time pressure from a pending task completion deadline, which can cause inconsistent care. Clinicians may work more slowly when patients arrive soon after symptom onset, given ample time remains before the 4.5-h TPA window. Using an accelerated-failure-time model and addressing patient selection bias, we find that shorter onset-to-door times correlate with longer door-to-needle times, and vice versa, confirming the medically oriented deadline effect. As a result, care time may vary considerably based on how much of the TPA window remains. Under <i>Target</i>:<i>Stroke</i>, a goal-driven national initiative in the United States to improve stroke care quality, stroke teams face an additional 60-min in-hospital deadline. Our findings show that the initiative prompts stroke teams to prioritize the tighter goal and maintain a more consistent care pace, regardless of patients' arrival times. Our mechanism analyses reveal two boundary conditions for the main findings: (i) when the downstream time segment ends with a mid-point patient care milestone rather than the strict TPA administration deadline or (ii) when the system congestion level is high, the main findings do not hold, advancing the deadline effect literature from an operational standpoint. Furthermore, our major findings are robust to other confounding factors and model assumptions, ruling out alternative explanations. Notably, post hoc analyses confirm that <i>Target</i>:<i>Stroke</i> fosters consistent time performance without adversely affecting other health outcomes, advocating its efficacy. In sum, we highlight the operational implications of multiple deadlines in stroke care, extending the broader deadline effect literature. For hospital clinicians, properly set goals can stabilize care processes and strengthen overall performance, emphasizing the strategic value of well-designed deadlines in time-critical healthcare settings.</p>\",\"PeriodicalId\":51097,\"journal\":{\"name\":\"Journal of Operations Management\",\"volume\":\"71 5\",\"pages\":\"670-699\"},\"PeriodicalIF\":10.4000,\"publicationDate\":\"2025-04-07\",\"publicationTypes\":\"Journal Article\",\"fieldsOfStudy\":null,\"isOpenAccess\":false,\"openAccessPdf\":\"https://onlinelibrary.wiley.com/doi/epdf/10.1002/joom.1360\",\"citationCount\":\"0\",\"resultStr\":null,\"platform\":\"Semanticscholar\",\"paperid\":null,\"PeriodicalName\":\"Journal of Operations Management\",\"FirstCategoryId\":\"91\",\"ListUrlMain\":\"https://onlinelibrary.wiley.com/doi/10.1002/joom.1360\",\"RegionNum\":2,\"RegionCategory\":\"管理学\",\"ArticlePicture\":[],\"TitleCN\":null,\"AbstractTextCN\":null,\"PMCID\":null,\"EPubDate\":\"\",\"PubModel\":\"\",\"JCR\":\"Q1\",\"JCRName\":\"MANAGEMENT\",\"Score\":null,\"Total\":0}","platform":"Semanticscholar","paperid":null,"PeriodicalName":"Journal of Operations Management","FirstCategoryId":"91","ListUrlMain":"https://onlinelibrary.wiley.com/doi/10.1002/joom.1360","RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"MANAGEMENT","Score":null,"Total":0}
Deadline Effect in Stroke Patient Care: A Temporal Motivation Theory Perspective of Process Management
Stroke is a highly time-sensitive medical emergency, and earlier treatment is crucial. Drawing on Temporal Motivation Theory, we investigate a “deadline effect” in stroke care and analyze how two deadlines, that is, a medically oriented one (administering Tissue Plasminogen Activator, TPA, within 4.5 h of symptom onset) and a goal-oriented one (the 60-min in-hospital target from Target:Stroke), shape care consistency. We define a deadline effect as a variable task processing rate under time pressure from a pending task completion deadline, which can cause inconsistent care. Clinicians may work more slowly when patients arrive soon after symptom onset, given ample time remains before the 4.5-h TPA window. Using an accelerated-failure-time model and addressing patient selection bias, we find that shorter onset-to-door times correlate with longer door-to-needle times, and vice versa, confirming the medically oriented deadline effect. As a result, care time may vary considerably based on how much of the TPA window remains. Under Target:Stroke, a goal-driven national initiative in the United States to improve stroke care quality, stroke teams face an additional 60-min in-hospital deadline. Our findings show that the initiative prompts stroke teams to prioritize the tighter goal and maintain a more consistent care pace, regardless of patients' arrival times. Our mechanism analyses reveal two boundary conditions for the main findings: (i) when the downstream time segment ends with a mid-point patient care milestone rather than the strict TPA administration deadline or (ii) when the system congestion level is high, the main findings do not hold, advancing the deadline effect literature from an operational standpoint. Furthermore, our major findings are robust to other confounding factors and model assumptions, ruling out alternative explanations. Notably, post hoc analyses confirm that Target:Stroke fosters consistent time performance without adversely affecting other health outcomes, advocating its efficacy. In sum, we highlight the operational implications of multiple deadlines in stroke care, extending the broader deadline effect literature. For hospital clinicians, properly set goals can stabilize care processes and strengthen overall performance, emphasizing the strategic value of well-designed deadlines in time-critical healthcare settings.
期刊介绍:
The Journal of Operations Management (JOM) is a leading academic publication dedicated to advancing the field of operations management (OM) through rigorous and original research. The journal's primary audience is the academic community, although it also values contributions that attract the interest of practitioners. However, it does not publish articles that are primarily aimed at practitioners, as academic relevance is a fundamental requirement.
JOM focuses on the management aspects of various types of operations, including manufacturing, service, and supply chain operations. The journal's scope is broad, covering both profit-oriented and non-profit organizations. The core criterion for publication is that the research question must be centered around operations management, rather than merely using operations as a context. For instance, a study on charismatic leadership in a manufacturing setting would only be within JOM's scope if it directly relates to the management of operations; the mere setting of the study is not enough.
Published papers in JOM are expected to address real-world operational questions and challenges. While not all research must be driven by practical concerns, there must be a credible link to practice that is considered from the outset of the research, not as an afterthought. Authors are cautioned against assuming that academic knowledge can be easily translated into practical applications without proper justification.
JOM's articles are abstracted and indexed by several prestigious databases and services, including Engineering Information, Inc.; Executive Sciences Institute; INSPEC; International Abstracts in Operations Research; Cambridge Scientific Abstracts; SciSearch/Science Citation Index; CompuMath Citation Index; Current Contents/Engineering, Computing & Technology; Information Access Company; and Social Sciences Citation Index. This ensures that the journal's research is widely accessible and recognized within the academic and professional communities.