36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings最新文献_第3页

Conceptualizing Information Systems as Biological Ecosystems - A ”New” Vocabulary for Speaking of Information Systems 将信息系统概念化为生物生态系统--谈论信息系统的 "新 "词汇

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.39

Anna Sell, John S. Jeansson, Miralem Helmefalk, Hans Allmér, L. Marcusson

引用次数: 0

How Do QR Codes Enhance Customer Experience? Omnichannel Customer Experiences in a Brick-and-Mortar Fashion Store 二维码如何提升顾客体验？实体时装店的全渠道顾客体验

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.20

Matilda Holkkola, Tiina Paananen, Lauri Frank, Tiina Kemppainen, Markus Makkonen

{"title":"How Do QR Codes Enhance Customer Experience? Omnichannel Customer Experiences in a Brick-and-Mortar Fashion Store","authors":"Matilda Holkkola, Tiina Paananen, Lauri Frank, Tiina Kemppainen, Markus Makkonen","doi":"10.18690/um.fov.6.2023.20","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.20","url":null,"abstract":"In this qualitative study, we investigate how customers perceive QR codes enhancing their customer experience (CX) in the brick-and-mortar (B&M) store environment. Introducing QR codes to B&M stores is a part of the larger phenomenon of retailers creating omnichannel CXs by utilizing digital and cyber-physical elements in B&M stores. To collect data from real customers’ CXs, we displayed QR codes in a Finnish fashion brand’s B&M store and interviewed customers who had authentically visited the store. The QR codes displayed in the store were linked to a product information page on the brand’s online store, a brand ambassador’s Instagram posts, and an online survey. The data consist of 15 individual semi-structured thematic interviews of customers aged under 50 years. By conducting qualitative content analysis, we found six main advantages (i.e., interestingness, informativeness, usability, attractiveness, interaction, and innovativeness) and 14 subgroups of QR codes’ advantages in enhancing the CX.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The Role of Digitalisation in Changing the Business Models in Logistics: Case of RoPax Ports 数字化在改变物流业务模式中的作用：RoPax 港口案例

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.4

Yiran Chen, Anastasia Tsvetkova, Kristel Edelman, Irina Wahlström, Marikka Heikkilä, Magnus Hellström

{"title":"The Role of Digitalisation in Changing the Business Models in Logistics: Case of RoPax Ports","authors":"Yiran Chen, Anastasia Tsvetkova, Kristel Edelman, Irina Wahlström, Marikka Heikkilä, Magnus Hellström","doi":"10.18690/um.fov.6.2023.4","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.4","url":null,"abstract":"This article explores digitalisation’s potential to change traditional business models in the context of RoPax (roll-on, roll-off passenger vessels) ports in four Northern European countries. The study examines digitalisation’s role in addressing business model change drivers, focusing on the perspective of port authorities (PAs). While digitalisation slowly affects operations at RoPax ports and PAs’ business models, the research data exhibits no radical business model innovation. Instead, the findings indicate that PAs introduce new digitalisation and business activities, potentially leading to business model renewal. However, the current digitalisation is inefficient, as technology providers lack an in-depth understanding of the port business and its ecosystem, and PAs have scarce knowledge of digitalisation’s business impact. The article concludes that connecting digitalisation strongly to the business model and strategic renewal is the way to overcome this challenge.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182297","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Developing a Taxonomy for Revenue Models of Platform Business Models 为平台商业模式的收入模式制定分类标准

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.1

N. Bartels, Matthias Koch, Jaap Gordijn

引用次数: 0

Integration of the Sustainable Development Goals in Project-Based IT Education 将可持续发展目标纳入基于项目的信息技术教育

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.44

Joris Gresnigt, Marlies van Steenbergen

引用次数: 0

Presentation of the Disposition Draft 提交处理草案

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.55

Neja Samar Brenčič

引用次数: 0

The Data Analytic Capability Wheel: An Implementation Framework for Digitalization 数据分析能力轮：数字化实施框架

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.5

A. Kokkinou, Ton van Kollenburg, Albert Mandemakers, Eric Hopstaken, Jan van Elderen

{"title":"The Data Analytic Capability Wheel: An Implementation Framework for Digitalization","authors":"A. Kokkinou, Ton van Kollenburg, Albert Mandemakers, Eric Hopstaken, Jan van Elderen","doi":"10.18690/um.fov.6.2023.5","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.5","url":null,"abstract":"For mature organizations to engage in digital transformation, they first must engage in digitization and digitalization. Digitalization requires the organizations to possess data analytic capability: the ability to transform data into useful insights in a way that creates or maintains competitive advantage. The purpose of this study was to formulate a practical framework for the implementation of digitalization. For this, a qualitative approach was used. Relevant aspects of data analytic capability were identified, based on a review of the literature supplemented with semi-structured interviews with organizations currently implementing digitalization. With these findings a preliminary implementation framework entitled the “Data Analytic Capability Wheel” was formulated. The aspects encompassed by this framework included data quality, data analytics, IT infrastructure, processes, employee knowledge and skills, and management. Future research should refine and validate this framework and examine whether it leads to the successful implementation of DAC in organizations.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182880","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Validation of Data Maturity Criteria for Small and Medium-Sized Enterprises 验证中小企业数据成熟度标准

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.58

Blaz Gasperlin

引用次数: 0

A Quantitative Experiment: Inter-Team Retrospectives in Scaled Agile Programs 定量实验：扩展敏捷项目中的团队间回顾

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.56

Daniel Toegl, Tim Huygh, Steven de Haes

{"title":"A Quantitative Experiment: Inter-Team Retrospectives in Scaled Agile Programs","authors":"Daniel Toegl, Tim Huygh, Steven de Haes","doi":"10.18690/um.fov.6.2023.56","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.56","url":null,"abstract":"Despite the current popularity agile project management and scaling such frameworks, there is little academic research inquiring how to scale agile frameworks to be successful at the program level. Retrospectives, are understood to play an important role in attempts to successfully adjust scaled-up project frameworks. This research studies the particular impact of such meetings as a tool to scale a known success factor from agile projects and address current gaps highlighted in recent program management literature. To better understand the impact of retrospectives, a quantitative experiment, to inquire how program value is accomplished with inter-team retrospectives, is conducted. With the proposed research design, we intend to test if there is a measurable impact on program success and efficiency by introducing inter-team retrospectives based on current approaches from the literature. This will allow to better understand and further develop the retrospective meeting design on an inter-team level within scale agile programs.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182648","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Comparative Analysis of Market Structures of p2p Energy Trading in a Local Energy System 地方能源系统中 p2p 能源交易市场结构的比较分析

36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings Pub Date : 2023-12-12 DOI: 10.18690/um.fov.6.2023.34

Mengqiu Deng, Xiao Peng, Yang Zhao

引用次数: 0