European Conference on Management, Leadership and Governance最新文献

{"title":"The Great Resignation and Intrapreneurship as a strategy to attract and retain staff in services","authors":"Maria Calisto","doi":"10.34190/ecmlg.19.1.1938","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1938","url":null,"abstract":"Many employees from the Millennials and Gen Z cohorts are abandoning the hotel industry after COVID-19. The dissatisfaction of hotel workers with their working conditions has accelerated the Great Resignation, a term used to refer to the higher-than-normal quit rate in an industry. Consequently, the number of unfilled jobs is high, and attraction and retention have become a strategic concern for the hotel industry. Considering that Millennials and Gen Z are entrepreneurial-oriented, in this paper, we study how intrapreneurship, an approach that encourages employees to develop innovative ideas and solutions within a company, is one of the ways hotel companies attract qualified people. The study is qualitative, and data was collected through the recruitment sites of the leading hotel companies worldwide since these websites provide distinct information to potential job candidates beyond the available job descriptions. The hotel industry is highly competitive, with several brands, each with unique characteristics. However, they depend on their employees to materialise their brand's promises. To ensure personal-organisational fit, companies should give the right signals when presenting to potential candidates so that they may decide when receiving and interpreting these signals if they fit the organisation and are aligned with what that company offers and demands. Findings enhance our comprehension of the use by large hotel companies of employees' preference for behaving intrapreneurially as a strategy to attract and retain qualified staff. Results may also guide human resources practices in hotel companies and other service industries that seek to attract and retain talented professionals in an intensely competitive market. In addition, the results may serve as a basis for future studies on intrapreneurship in service companies. In an era when service companies struggle to attract and retain workers, this paper highlights how intrapreneurship may be a solution with a double benefit – staff attraction/retention and innovation. Although the study focuses on hospitality, the contribution is relevant to most services.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"20 11","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Technological vs. Non-Technological Mindsets: Learning From Mistakes, and Organizational Change Adaptability to Remote Work","authors":"Wioleta Kucharska, Maciej Kucharski","doi":"10.34190/ecmlg.19.1.1902","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1902","url":null,"abstract":"The permanent implementation of the change in working methods, e.g., working in the virtual space, is problematic for some employees and, as a result, for management leaders. To explore this issue deeper, this study assumes that mindset type: technological vs. non-technological, may influence the organizational adaptability to change. Moreover, the key interest of this research is how non-technological mindsets adapt to remote work in the long run. Based on the OLS regression (SPSS PROCESS), authors analyze three data sets gathered via the questionnaire distributed using the CAWI method among Polish knowledge workers; the first data set was gathered in December 2019 before the COVID-19 crisis, and the next in 2021 and 2022. Findings revealed that before COVID-19, high intensity of contacts via technology-supported change adaptability only for the IT industry. Results obtained two and three years later exposed that interactions via technology also increased the change adaptability in other sectors. This study confirms that the technological environment can change the employee mindset. Nevertheless, at the same time, the adaptability process can be prolonged and complex even for highly educated knowledge workers’ groups. Since there is no development without technology today - patience and long-run perspective thinking are recommended to achieve sustainable growth. It is critical. Adaptation to technology-dominated virtual workspaces must continue, even if this is problematic for non-technological mindsets; abandoning this idea will only make the inevitable transformation longer and more challenging. Collective intelligence creation requires inclusion and patience instead of exclusion of those who face problems or abandonment of change when facing implementation problems rooted in mindsets.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"23 4","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348353","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unveiling the Mediating Nexus of Digital Transformation on Digital Leadership and Enterprise Performance in Manufacturing Firms.","authors":"Kwabena Nsiah Takyi, Beata Gavurova","doi":"10.34190/ecmlg.19.1.1944","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1944","url":null,"abstract":"In today's rapidly evolving business landscape, digital transformation has become an imperative for organizations seeking to stay competitive and relevant. The relentless advancement of technology has brought about unprecedented opportunities and challenges, necessitating a shift in leadership paradigms to embrace the digital era fully. This investigation seeks to test the nexus between digital leadership, digital transformation, and enterprise performance. Empirically, the Smart PLS approach was employed to test the affiliation between digital leadership and enterprise performance, through the mediating effect of digital transformation. We collected data on manufacturing firms consisting of 471 managers across the various regions of Ghana. The finding indicates that digital leadership and digital transformation exhibit a positive affiliation with enterprise performance. Finally, digital transformation had a favorable mediating effect on the nexus between digital leadership and enterprise performance. Practitioners and firms would be motivated to seize the advantages of digital transformation as an opportunity to improve firm performance. Again, manufacturing firms that want to be leaders in the digital space have to acquire the services of a digital leader as part of their management portfolio team. This study contributes to the literature by providing new theoretical explanations for the inconsistent affiliation between digital leadership, digital transformation, and enterprise performance. This investigation also assists enterprises in reevaluating their digital strategies.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"22 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A Conceptual bridge where critical reflexivity meets the leadership warrior mystique archetype","authors":"Pumela Msweli","doi":"10.34190/ecmlg.19.1.1951","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1951","url":null,"abstract":"The objective of this paper is to present a conceptual integration of critical reflexivity and leadership archetype theory to capture the traits and characteristics of leaders leading in extreme contexts. Casting a historiometric glance at wars, battles and conflicts led by women warriors alongside their men in Africa during the trans-Atlantic trade period in the 15th to the 19th century, this paper argues that there is no context where leadership qualities are more discernible and pivotal than in extreme contexts. The paper offers the dance metaphor and archetypes as a theoretical bridge and a tool to problematise leadership performance in extreme contexts. Dance as an operative metaphor makes visible the invisible virtuosity of a leader. The paper builds an argument that dance mobilises a visual expression of mental, emotional, spiritual and physical reflexivity. Epistemically, the paper take a stance that the warrior mystique archetypical energy of an effective leader is relative, and is imprinted in a leader’s “inner theatre” within cultural contexts facilitated by reflexivity capabilities. The paper concludes by demonstrating the contingent and fluid nature of leadership in extreme contexts, and how its practices enable the development of a special kind of nimbleness, agility, kinetic, intuitive, visual, mystique warrior leadership capabilities, required to lead influentially and impactfully in transformative and liberating ways.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"20 9","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348083","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Navigating Global Markets: The Strategic Role of Roadmaps in International Market Expansion","authors":"Urooba Jaami, Abdul-Hadi G. Abulrub","doi":"10.34190/ecmlg.19.1.1878","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1878","url":null,"abstract":"The potential of adopting roadmaps to support internationalisation strategy is critical to organisations yet it has limited development. The process of introducing products into foreign markets poses considerable challenges due to the presence of numerous uncertainties and assumptions during market selection. Limited research has been conducted on the utilisation of roadmaps specifically for international markets. While scholars have explored roadmaps in various contexts and offered diverse methodologies for their implementation; there is a shortage of literature addressing the process of market expansion. Consequently, there exists limited guidance on the use of a visual, strategic, and collaborative tool to assist companies in developing an internationalisation strategy.
 A qualitative based interview approach was taken where seven interviews were conducted with industry professionals and experts in roadmapping. The aim was to gain experts' insight into the purpose and role of roadmaps during market expansion. The findings show that roadmaps serve varying roles during the process of market expansion but ultimately entail a strategic narrative. All the participants listed different benefits the roadmap had during their market expansion journey illustrating that the multifaceted role of a roadmap links to different elements of market expansion. Therefore, roadmaps should advance the current advice on market analysis and strategy. The paper offers a roadmap tool which is a non- prescriptive guide with prompts to aid in product launch and help with consistency against strategic goals to industry professionals.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"24 8","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348507","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Factors Influencing the Human Talent Recruitment Process in Private Companies: A Systematic Review","authors":"Cinthya Liliana Chalco-Chávez, Gisela Analy Fernandez-Hurtado, Franklin Cordova-Buiza","doi":"10.34190/ecmlg.19.1.1796","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1796","url":null,"abstract":"Over time, organizations have made important changes with respect to the perspectives of human capital management, going from being a resource that is easy to replace to a resource with a sustainable vision in the company. Changing situations and technological advances have allowed organizations to give due importance to human participation, since it is a resource that, through its activities, makes the achievement of objectives possible. Therefore, organizations consider that the recruitment process must go through more demanding filters where the productive factors possessed by human talent are reliably captured. The present review has been submitted to databases such as: Dialnet, Redalyc, Scielo and Scopus, obtaining 25 articles, Redalyc had a greater contribution with 48% and the countries with greater implication for the study were Ecuador and Peru with 24%, the methodological design with greater use in the literatures was quantitative with 48% and the most used instrument was the questionnaire with 52%. Likewise, to detail the search procedure, the PRISMA 2020 diagram was used, and from a total of 3411 articles, a total of 2857 was excluded between non-retrieved and ineligible reports, arriving later under a final filter to a total of 25 articles. In conclusion, the results showed that the most influential factors in the recruitment process were education; where relevance is given to knowledge and professional and specialized training for effective decision making around their functions; on the other hand, work experience that links the technical and practical aspect of the collaborator who seeks efficiency in the processes; finally, the psychological traits that reflect the emotional balance and management of pressure situations and soft skills that affect productivity and performance. This research contributes to future researchers to identify the most used parameters in human recruitment processes for success and consistency in business decision making.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"24 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Exploring Team Role Typologies and Taxonomies","authors":"Vít Dočekal","doi":"10.34190/ecmlg.19.1.1606","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1606","url":null,"abstract":"The field of team role typologies and taxonomies is characterized by a lack of conceptual clarity and dominance of a single primary source. This study aims to shed light on the relationships between authors of team role typologies/taxonomies by conducting a systematic literature analysis. The focus is on analyzing authors listed in articles specifically addressing team roles. The resulting analysis provides a list of authors of typologies or taxonomies of team roles as a preparation for further phases of our research. The methodology employed involves a literature review. The selection of articles was based on the Scopus database, with additional searches conducted on publisher websites and ResearchGate to ensure comprehensive coverage. Advanced lexical search software facilitated the identification of authors associated with typologies and taxonomies. The study presents a waypoint list of probably relevant authors for further analysis. Furthermore, the potential of AI tools in literature review and the use of applications for creating schematic maps based on bibliographic records are discussed, with a promise of further investigation in future studies. Overall, this study provides a comprehensive summary of authors involved in the development of team role typologies and taxonomies, providing a foundation for future research to validate and expand upon the identified author relationships. It emphasizes the need to explore the diverse approaches in this field, while also recognizing the significant influence of seminal figures such as M. Belbin. By unraveling the complexities of author relationships, this study paves the way for deeper insights into team dynamics and roles within organizations.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"26 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136347684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Lean and Safety Management in Primary Care Centres: an Italian Case Study","authors":"Caterina Pozzan, Anna Tiso, Fabrizio Ronchi, Chiara Verbano","doi":"10.34190/ecmlg.19.1.1919","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1919","url":null,"abstract":"The primary care sector is globally recognised as the pillar of an efficient and patient-centred care model. Despite its importance, many countries fail to ensure equitable access and individualised care. This problem significantly impacts the most vulnerable part of the population, such as chronic and elderly patients. In this context, considering the large number of people affected by multiple diseases, multidisciplinary and multi-organisation teamwork has become fundamental to guarantee high levels of quality, increasing patient satisfaction, and continuity of care. Furthermore, working in a multidisciplinary primary care team can improve information exchange between care providers and patients, positively impacting on clinical performance. Despite these opportunities, the primary care workforce is often overloaded in its daily activities and not adequately organised and coordinated to avoid burnout experiences and inefficient skills deployment. In this context, implementing Lean and Safety Management (L&SM) as a process improvement methodology can increase care pathways performance and integration, patient safety and satisfaction through the reduction of wastes and risks. The current study aims to implement L&SM in a primary care centre in Italy, with the final goal of increasing productivity and effectiveness in daily activities performed by primary care physicians. This project is carried out following the DMAIC cycle; a managerial approach that combines qualitative and quantitative techniques to support process improvement. The implementation roadmap will combine HLM and CRM, planning to achieve the main steps listed as follows: mapping the care demand and the available resources to define the focus of the study; identifying the most representative and critical patients; mapping the target care pathway; identifying wastes and risk and their root causes; identifying critical aspects and improvement events; implementing countermeasures; evaluating and monitoring results. The expected results of the forthcoming months consist of measurable improvements within the healthcare pathway, supporting the optimisation of the primary care centre. Moreover, this initiative may represent a pilot case for other similar projects, contributing to spread L&SM culture throughout primary care centres with benefits for both patients and clinical staff.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"21 5","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348075","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Assessing the impacts of a firm’s reputation on the financial performance of SMEs- Evidence from selected Literature.","authors":"Charles Randy Afful","doi":"10.34190/ecmlg.19.1.1952","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1952","url":null,"abstract":"Financial performance has been the beckon of growth of most SMEs worldwide as such there is a growing need to improve small and medium-sized enterprises’ (SMEs) reputation to gain more financially and to be highly competitive. For this reason, this study reviewed 25 articles referenced in Web of Science and Scopus journals using a systematic literature review to explain the impacts of reputation on SME firms’ financial performance. The author identified differences in theoretical models in the articles and conceptualize them summarily based on the outcome. Articles were selected from 2018 to 2022. The resultant effect of this review asserts that business reputation significantly influences SMEs’ financial performance, and it is mediated by leadership. However, profitability reduces if SME leaders concentrate more on investment in reputation as acclaimed by some CEOs. This research will leverage more studies in the field of SME performance and reputational management factors. It will give guidance to future researchers thematically.
 Keywords: Corporate reputation, financial performance, SMEs, leadership, Corporate social responsibility, intangible Asset Management, management, and systematic review","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348079","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The local labour market as a focus of place marketing","authors":"Lenka Labudová, Doc. PhDr. Denisa Jánošová, PhD., Dr. hab. Zbigniew Widera, prof. UE","doi":"10.34190/ecmlg.19.1.1928","DOIUrl":"https://doi.org/10.34190/ecmlg.19.1.1928","url":null,"abstract":"Analysing the use of place marketing, in which the labour market is treated as a territorial sub-product, both in the scientific literature and in local government activities, a significant deficiency is to be found. Scientific studies, concentrating on place marketing, point out that its area of interest includes workplaces, but there is little development of this issue. The question arises whether local labour markets should be treated as a territorial product? In the opinion of the authors, in view of the manpower shortage and changes in demographic processes, this area should be one of the centres of attention of local governments in their development processes, because destabilisation of local labour markets threatens their proper development. The aim of this paper is to provide guidelines concerning place marketing in local governments, the product of which is the local labour market. The value of the study and the recommendations derived from it is based on providing a new perspective on the process of place marketing, taking into account an important element for the functioning of local governments' resources, which is the labour market. The research results emphasize the importance of taking a comprehensive approach to place marketing, especially when it comes to the labor market. Instead of treating the labor market as a minor part, local governments should recognize its significance in a holistic manner. The study also highlights the need to learn from marketing practices in economic sectors and how they can enhance local government development. However, it's worth noting that political divisions can hinder marketing efforts, so involving various stakeholders and considering potential drawbacks is essential. Local governments should be involved in creating conditions for the development of their labour markets, and place marketing can be an appropriate tool for this purpose. Designing marketing activities should help to adjust the territorial offer to the needs of potential target groups of customers. Marketing activities towards territorial products are included in the marketing management of local governments, understood as a process of managing a settlement unit with the use of marketing concepts. The implementation of the place marketing concept in management practice is a response to the dynamics of change in the areas where local governments are forced to compete.","PeriodicalId":496514,"journal":{"name":"European Conference on Management, Leadership and Governance","volume":"20 6","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136348085","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}