{"title":"Consumer perception of employees with disabilities using robots","authors":"Sungwoo Choi , Sara Kim","doi":"10.1016/j.annals.2025.103945","DOIUrl":"10.1016/j.annals.2025.103945","url":null,"abstract":"<div><div>Advanced robotic technologies provide direct assistance to people with disabilities in overcoming physical barriers. We examine how consumers respond to frontline service employees with disabilities who utilize such technologies. Across three studies, we demonstrate that not all technologies are perceived equally: consumers tend to respond negatively to employees with disabilities who are telepresent via robots compared to those who work in person, regardless of whether the latter use assistive technology (e.g., wearable robots). Our findings suggest that companies focused on social inclusivity should consider investing in wearable robotic technologies instead of telepresence robots to reduce physical barriers for frontline employees with disabilities while improving their working conditions.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103945"},"PeriodicalIF":10.4,"publicationDate":"2025-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143609429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Housework stress in home and travel living spaces: A gender space and housework industrialization perspective","authors":"Xing Yao, Chenggang Hua, Evan J. Jordan","doi":"10.1016/j.annals.2025.103937","DOIUrl":"10.1016/j.annals.2025.103937","url":null,"abstract":"<div><div>This study explores housework-related stress across homes, peer-to-peer accommodations, and hotels, emphasizing the gendered implications of replicating home within tourism settings. Employing feminist approaches, we conducted in-depth interviews with 10 Chinese tourist couples and utilized reflexive thematic analysis. Findings indicate that a homelike space (peer-to-peer accommodation) perpetuates traditional associations between home, unpaid domestic labor, and gender roles. While prioritizing leisure can mitigate stress in peer-to-peer accommodations, women, especially mothers, still undertake more housework. In contrast, living spaces unlike home (hotel) promotes more equitable stress alleviation for couples. Hotels, as non-homelike spaces, along with the industrialization of housework, contribute to a shift away from traditionally feminized tasks, promoting more equitable gendered responsibilities and challenging established power dynamics related to domestic labor.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103937"},"PeriodicalIF":10.4,"publicationDate":"2025-03-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143609428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Chenze Wang , Xiaoxiao Liu , Zhenxin Xiao , Xiang Gong , Jinming Dang
{"title":"Impact of guest-generated photos: Evidence from Airbnb","authors":"Chenze Wang , Xiaoxiao Liu , Zhenxin Xiao , Xiang Gong , Jinming Dang","doi":"10.1016/j.annals.2025.103923","DOIUrl":"10.1016/j.annals.2025.103923","url":null,"abstract":"<div><div>Home-sharing platforms have evolved to allow guests to include photos along with their textual reviews. However, the impact of these guest-generated photos on property sales performance remains underexplored. From the perspective of property uncertainty, this study proposes that guest-generated photos have a complex effect on sales. Using a quasi-experiment on Airbnb, we find that guest-generated photos, on average, negatively impact property sales. Multi-method analysis of the underlying mechanisms reveals that these photos can either reduce or increase guests' perceived property uncertainty, thereby influencing sales. Furthermore, our heterogeneity analysis shows that this negative impact is exacerbated by lower-quality or indoor photos, while looser cancellation policies or high host professionalism can mitigate it.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103923"},"PeriodicalIF":10.4,"publicationDate":"2025-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143591553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Publish and prosper: What's the secret sauce?","authors":"Weng Marc Lim","doi":"10.1016/j.annals.2025.103936","DOIUrl":"10.1016/j.annals.2025.103936","url":null,"abstract":"","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103936"},"PeriodicalIF":10.4,"publicationDate":"2025-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143552966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Visitors' cognitive vaccines: Self-reflection on dissonant narratives after heritage tourism experiences","authors":"Joelle Soulard, Zachary Russell","doi":"10.1016/j.annals.2025.103935","DOIUrl":"10.1016/j.annals.2025.103935","url":null,"abstract":"<div><div>This study innovatively transposes inoculation theory to heritage tourism contexts, exploring how visitors critically engage with dissonant narratives. While previous research has examined external factors shaping dissonant heritage, less attention has been given to how visitors reflect on and engage with these narratives. Understanding these cognitive processes is crucial, as heritage sites often serve as spaces where visitors question their broader worldviews. Employing an informed grounded theory approach, we conducted in-depth interviews with 40 visitors across several heritage sites. We find that visitors engage in a dynamic process of cognitive inoculation, where exposure to diverse onsite perspectives enhances their media literacy and equips them with skills to critically assess and reflect on complex heritage narratives.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103935"},"PeriodicalIF":10.4,"publicationDate":"2025-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143552965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Conceptualising tourist experience as Gadamerian Erfahrung","authors":"Hanno Martens , Nigel Jarvis , Clare Weeden","doi":"10.1016/j.annals.2025.103928","DOIUrl":"10.1016/j.annals.2025.103928","url":null,"abstract":"<div><div>Tourist experience research frequently disregards underlying philosophical debates on experience particularly neglecting the dynamic and subjective processes occurring before, during and after trips. This conceptual paper addresses these limitations by envisaging tourist experience through the Gadamerian hermeneutic approach of <em>Erfahrung</em>, entailing consideration of life experiences and historicity, dynamics of memories as remembering and forgetting, and language and subjective interpretation. The paper guides researchers on what to consider when implementing the alternative tourist experience conceptualisation in their research, discusses changed perspectives on key concepts in tourism and resulting methodological insights. This has major implications for future research on tourist experience providing the growing research area with more dynamic and holistic approaches considering travellers as people and not an economic dimension.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"111 ","pages":"Article 103928"},"PeriodicalIF":10.4,"publicationDate":"2025-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143519512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hengyun Li , Honggang Guo , Jianzhou Wang , Yong Wang , Chunying Wu
{"title":"Tourism combination forecasting with swarm intelligence","authors":"Hengyun Li , Honggang Guo , Jianzhou Wang , Yong Wang , Chunying Wu","doi":"10.1016/j.annals.2025.103932","DOIUrl":"10.1016/j.annals.2025.103932","url":null,"abstract":"<div><div>Combination forecasting is an effective method for improving the accuracy of tourism demand. This study proposes an innovative combination strategy based on a multi-objective swarm intelligence optimization algorithm and, for the first time, examines whether and how this algorithm can enhance the performance of tourism demand combination forecasting. An empirical study conducted under several scenarios demonstrates that the proposed combination strategy enhances the interaction among single forecasts, leading to improved forecast accuracy and stability compared with traditional combination methods. The model remained effective even during the COVID-19 pandemic. The findings have a positive impact on predictive research, offering new insights and methodologies for tourism demand modeling.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"111 ","pages":"Article 103932"},"PeriodicalIF":10.4,"publicationDate":"2025-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143488157","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}