{"title":"How the elderly tackle age discrimination from human or AI servers","authors":"Guangmei Jia , Xiaoyan Luo , Lisa C. Wan","doi":"10.1016/j.annals.2025.103975","DOIUrl":"10.1016/j.annals.2025.103975","url":null,"abstract":"<div><div>Although the rapid expansion of digital services in the tourism and hospitality industry has highlighted instances of age discrimination perpetuated by artificial intelligence (AI), a significant research gap remains regarding how senior visitors respond to such discrimination. This study employs a mixed-methods approach to compare the reactions of senior tourists to age discrimination originating from AI versus human servers. The results showed that both human- and AI-driven discrimination reduced senior tourists' purchase likelihood compared to non-discriminatory scenarios. However, older tourists reacted less negatively to AI-driven (vs. human-driven) discrimination, which posed a smaller threat to their age-related self-worth. This effect was observed only when in-group customers (e.g., older customers) were present, but not when out-group customers (e.g., younger customers) were present.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"113 ","pages":"Article 103975"},"PeriodicalIF":10.4,"publicationDate":"2025-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144084221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Carbon tax and tourism consumption","authors":"Nguyen Doan , Canh Phuc Nguyen","doi":"10.1016/j.annals.2025.103974","DOIUrl":"10.1016/j.annals.2025.103974","url":null,"abstract":"<div><div>This study explores the impact on tourism consumption of implementing a carbon tax. Employing a difference-in-differences model for a sample of 117 countries from 1995 to 2019, we find that a carbon tax has a significant negative effect on domestic tourism spending but a weak positive effect on outbound tourism spending. On average, implementing a carbon tax decreases domestic tourism spending by 12 %. In contrast, such an environmental policy increases outbound tourism. Interestingly, when considering the intermediary channels of income and price level, the mechanism analysis shows suggestive evidence that implementing a carbon tax increases the price level, which is then transmitted to decreased domestic tourism consumption but does not affect outbound tourism.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"113 ","pages":"Article 103974"},"PeriodicalIF":10.4,"publicationDate":"2025-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144072460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rotem Mashkov , Noam Shoval , Brian Isaac Rizowy , Uriel Shavin , Hagar Srulovitch , Assaf Shwartz
{"title":"Measuring reactions to congestion in the digital era","authors":"Rotem Mashkov , Noam Shoval , Brian Isaac Rizowy , Uriel Shavin , Hagar Srulovitch , Assaf Shwartz","doi":"10.1016/j.annals.2025.103976","DOIUrl":"10.1016/j.annals.2025.103976","url":null,"abstract":"<div><div>Cities are experiencing accelerated growth in visitor numbers to the point of overcrowding, raising concerns about negative effects on both destinations and residents. Academic discourse on overtourism primarily addresses environmental damage, infrastructure overload, and resident dissatisfaction, often overlooking how tourists experience overcrowding. When examined, tourist experiences have predominantly been measured using subjective self-report tools such as questionnaires and surveys.</div><div>This study addresses this gap by introducing an objective, real-time, multi-method framework that integrates spatiotemporal tracking, wearable physiological sensors, and mobile eye-tracking to assess visitors' emotional and visual responses to various conditions of density and congestion outside the laboratory. Although the pilot experiment was conducted with local participants due to international travel restrictions during the COVID-19 pandemic, the methodology developed is relevant for broader application to tourist populations.</div><div>Results show that high visitor numbers affect visitors' emotional states and visual attention. Furthermore, the study proposes that the aforementioned methodology can be applied not only for the dependent variable, that is, emotional arousal, but for the independent variable, density and congestion, as well. By presenting the tourist gaze as a dynamic metric to measure density and congestion, the study advances theory and offers tourism destination managers and urban planners' tools to cope with overcrowding and enhance the tourist experience.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"113 ","pages":"Article 103976"},"PeriodicalIF":10.4,"publicationDate":"2025-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144072461","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The memory effect of destination dialect advertising","authors":"Lujun Su , Chengzhi Ye , Xuehuan He","doi":"10.1016/j.annals.2025.103973","DOIUrl":"10.1016/j.annals.2025.103973","url":null,"abstract":"<div><div>Tourism is fundamentally a consumption of places, making place elements essential in destination marketing. This research investigates the emerging practice of using dialect elements in destination advertising through the theoretical lens of symbolic interactionism, focusing on advertising memory as a key measure of advertising effectiveness. Five main studies (and three supplemental studies) across Eastern and Western cultures demonstrate a robust memory effect of destination advertising with dialect elements. Specifically, such advertising enhances perceived placeness compared to counterparts using the corresponding standard language, thereby resulting in superior memory effectiveness. Furthermore, these effects are attenuated for destinations low in cultural symbolism. These findings advance current knowledge on destination dialect marketing while offering practical guidance to design memorable destination advertising.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"113 ","pages":"Article 103973"},"PeriodicalIF":10.4,"publicationDate":"2025-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143948053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Advancing climate justice in tourism: A critical evaluation of the TPCC Stocktake","authors":"Susanne Becken , Raymond Rastegar","doi":"10.1016/j.annals.2025.103962","DOIUrl":"10.1016/j.annals.2025.103962","url":null,"abstract":"","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"113 ","pages":"Article 103962"},"PeriodicalIF":10.4,"publicationDate":"2025-05-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143895972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Metatheorizing tourist flow at macro-level: Universal forces theory and herding among tourists","authors":"Seonjin Lee , Lori Pennington-Gray","doi":"10.1016/j.annals.2025.103961","DOIUrl":"10.1016/j.annals.2025.103961","url":null,"abstract":"","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"113 ","pages":"Article 103961"},"PeriodicalIF":10.4,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143895971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Learning from museums: Resource scarcity in museum interpretations and sustainable consumption intention","authors":"Xin Xue , Yaoqi Li , Sijia Liu , Mengya Liu","doi":"10.1016/j.annals.2025.103955","DOIUrl":"10.1016/j.annals.2025.103955","url":null,"abstract":"<div><div>Resource consumption poses challenges to sustainable tourism development. Museums, crucial for fostering social virtues, hold untapped potential for public education on resource conservation. Through five experiments integrating scenario-based experiments, field experiments, and eye-tracking techniques, this research demonstrates that historical resource scarcity, particularly conveyed through museum interpretations, enhances tourists' sustainable consumption intentions. Eye-tracking evidence from real visitors in a museum highlights increased narrative engagement as the key underlying mechanism. Notably, the effect of interpreting historical resource scarcity depends on tourists' time orientation: future-oriented tourists are receptive to the educational impact of interpretations, while present-oriented tourists show diminished responsiveness. These findings significantly advance ecotourism literature by demonstrating how museum interpretations can serve as effective and engaging educational tools, encouraging tourists' sustainable practices.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103955"},"PeriodicalIF":10.4,"publicationDate":"2025-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143886004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Time and feature varying tourism demand forecasting","authors":"Huicai Gao , Hengyun Li , Chen Jason Zhang","doi":"10.1016/j.annals.2025.103959","DOIUrl":"10.1016/j.annals.2025.103959","url":null,"abstract":"<div><div>Choosing appropriate weights for individual models represents a major challenge in combination forecasting. Most research has used constant or time-varying weights during stable periods, ignoring dynamic weights that account for the latent features in multisource data during uncertain periods. We introduce an innovative approach that employs a time- and feature-varying ensemble learning–based meta-learner to consolidate individual model forecasts. The proposed model integrates statistical, machine learning, and deep learning models, along with economic and search engine data, to forecast visitor arrivals in Hong Kong and Sanya City, China. Results show that the proposed model surpasses most individual models and typical combination methods in stable and uncertain times. The findings highlight the proposed model's ability to yield consistent and reliable predictions across a variety of scenarios, particularly during volatile periods.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103959"},"PeriodicalIF":10.4,"publicationDate":"2025-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143859137","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Traversing shrines: Pausing as place-making","authors":"Toni Eagar , Shona Bettany","doi":"10.1016/j.annals.2025.103960","DOIUrl":"10.1016/j.annals.2025.103960","url":null,"abstract":"<div><div>This paper explores the traversing shrine Pooh Bear's Corner as a dynamic <em>place of power</em> arising from pauses in travel dedicated to the act of traversing. Using a boundary work lens we examine how modalities of pausing—taking pause, giving pause, and making pause—create significant orientation points within journeys. Through interviews and field research, the study captures the narratives of travellers, highlighting the site's role in enriching the travel experience and cultural landscape. The findings emphasize the importance of pausing as temporary cessations in motion along the journey. This research contributes to the field by introducing the concept of traversing shrines, offering insights into their creation and significance as communal memory sites along travel routes.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103960"},"PeriodicalIF":10.4,"publicationDate":"2025-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143843209","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Grieving the Arctic: From tourism to trauma","authors":"Alix Varnajot , Bailey Ashton Adie","doi":"10.1016/j.annals.2025.103958","DOIUrl":"10.1016/j.annals.2025.103958","url":null,"abstract":"","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"112 ","pages":"Article 103958"},"PeriodicalIF":10.4,"publicationDate":"2025-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143828485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}