{"title":"The impact of user-generated images on subsequent ratings: Evidence from a quasi-experimental design","authors":"Tian-Yu Han, Zi-Han Wei, Jian-Wu Bi , Fei-Yu Wei","doi":"10.1016/j.annals.2026.104134","DOIUrl":"10.1016/j.annals.2026.104134","url":null,"abstract":"<div><div>This study aims to examine the impact of user-generated images on subsequent ratings in the context of online travel agency platforms. Using over 700,000 TripAdvisor reviews and a multi-period difference-in-differences design, we identify causal effects. Results show user-generated images generally raise later ratings, but the effect varies by image quality. High-quality images exhibit negligible effects, suggesting the two effects may offset each other. Low-quality images exert a stronger influence, indicating that at least one of these mechanisms dominates. Under low-quality conditions, fewer images drive greater rating changes, highlighting the dominant role of expectation disconfirmation. Our findings provide valuable implications for optimizing online travel agency platform design, refining product marketing strategies, and enhancing customer satisfaction.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"117 ","pages":"Article 104134"},"PeriodicalIF":7.8,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146188763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The willingness–capability model: Reframing local participation in a tourism economy","authors":"Shize Zhang","doi":"10.1016/j.annals.2025.104096","DOIUrl":"10.1016/j.annals.2025.104096","url":null,"abstract":"<div><div>This paper rethinks local participation in tourism by introducing the Willingness–Capability model, which conceptualises participation as a dynamic interplay between individuals' desire to engage and their substantive ability to do so. Based on eleven months of ethnographic fieldwork in Houhai Village, China, the study maps diverse participation trajectories across four quadrants of the Willingness–Capability framework. It reveals how participation is shaped not only by resources or governance, but also by cultural values, identity, and structural conditions. Challenging normative and aggregate models of “community involvement”, the Willingness–Capability model offers a nuanced, diagnostic lens for understanding engagement, exclusion, and refusal within tourism economies, and for theorising participation as an evolving alignment between agency and structure under changing socio-economic conditions.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"116 ","pages":"Article 104096"},"PeriodicalIF":7.8,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145736361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yujie Zeng , Kun Zhang , Jiahong Wang , Aodong Xia , Xiaoyang Li
{"title":"Beyond five senses: Shaping memorable tourism experiences","authors":"Yujie Zeng , Kun Zhang , Jiahong Wang , Aodong Xia , Xiaoyang Li","doi":"10.1016/j.annals.2025.104070","DOIUrl":"10.1016/j.annals.2025.104070","url":null,"abstract":"<div><div>This study investigates how sensory perception shapes memorable tourism experiences by analyzing 284,587 user-generated texts. We developed a nine-dimensional framework that incorporates interoception, proprioception, kinesthesia, and thermoception, beyond the traditional five senses, as well as a semantic analysis protocol for identifying memorable tourism experiences. The results revealed: (1) Nine senses exhibit varying magnitudes on memorable tourism experiences; (2) sensory intensity and diversity respectively demonstrate a saturation effect and inverted U-shaped influence with memorable tourism experiences; (3) visual-auditory-kinesthetic and visual-kinesthetic-thermoceptive combination significantly enhance memorable tourism experiences. This study advances the theoretical understanding of tourism experiences by quantifying extended sensory dimensions and memorable tourism experiences while providing novel empirical evidence for the relationships between nine senses and memorable tourism experiences.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"116 ","pages":"Article 104070"},"PeriodicalIF":7.8,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145570320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yulu He , Hanjun Wu , Kan Wai Hong Tsui , Kun Wang , Xiaowen Fu
{"title":"Impact of low-cost carrier exit on tourism revenues","authors":"Yulu He , Hanjun Wu , Kan Wai Hong Tsui , Kun Wang , Xiaowen Fu","doi":"10.1016/j.annals.2025.104071","DOIUrl":"10.1016/j.annals.2025.104071","url":null,"abstract":"<div><div>A low-cost carrier withdrawal triggers the airline substitution effect as remaining full-service carriers raise fares, reducing tourism revenues. Meanwhile, a transport mode shift to ground transportation may boost local spending and generate additional regional tourism revenues. This study uses a unique difference-in-differences framework to assess the net impact of low-cost carrier withdrawal from New Zealand's regional markets. Findings reveal the “airline substitution effect” outweighs the “transport mode shift”, causing a net tourism revenue drop after a low-cost carrier exit. Policy implications suggest prioritising low-cost carrier retention through targeted subsidies and support to enhance regional tourism and economic growth.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"116 ","pages":"Article 104071"},"PeriodicalIF":7.8,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145684180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Non-utilitarian design in gamified destination donations","authors":"Jing (Jasper) Yu , Jose Weng Chou Wong","doi":"10.1016/j.annals.2025.104062","DOIUrl":"10.1016/j.annals.2025.104062","url":null,"abstract":"<div><div>Eco-gamified donation provides a bottom-up alternative to traditional environmental philanthropy and supports the United Nations Sustainable Development Goals in public-goods provision. However, the prevalence of its utilitarian designs may exacerbate the gap between environmental intention and actual behavior. Drawing on psychological ownership theory, five experiments (including eye-tracking) test two non-utilitarian elements: challenge and moral cues. Presenting a challenge or increasing its difficulty enhances psychological ownership of the environmental project and increases donation amounts; this effect is stronger when moralization activates both internal and external ethical drivers. This research extends psychological ownership theory to the public-goods domain and offers actionable digital incentive strategies for environmental philanthropy.</div><div>For a video summary of this paper, please visit: <span><span>https://drive.google.com/file/d/1vHKIsTfn3W65T_fZpe-FfzU8Nq8nrnWm/view?usp=sharing</span><svg><path></path></svg></span></div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"116 ","pages":"Article 104062"},"PeriodicalIF":7.8,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145570323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Effect of tourism architecture shape and self-construal","authors":"Huarui Cao , Lin Mu , Xuejiao Mao , Tang Yao","doi":"10.1016/j.annals.2025.104075","DOIUrl":"10.1016/j.annals.2025.104075","url":null,"abstract":"<div><div>The issue of whether tourists with varying characteristics exhibit distinct preferences for diverse geometric shapes of architecture remains underexplored in tourism literature. To address this gap, we drew on aesthetic distance theory and conducted eye-tracking and scenario-based experiments to examine an effect of tourism architecture shape in alignment with tourist self-construal. Our findings indicated that independent self-construal tourists favor circular-shaped architecture, while interdependent self-construal tourists prefer angular-shaped architecture. Additionally, the results confirmed the mediating role of novelty and highlighted architectural authenticity as a moderator in this effect. These insights enhance our understanding of aesthetic preferences for tourism architecture among tourists with different self-construals and provide practical recommendations for tourism industry to tailor specific architectural shapes to increase tourists' travel intentions.</div></div>","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"116 ","pages":"Article 104075"},"PeriodicalIF":7.8,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145684178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Practical Relevance: The Path to Impact the Real World","authors":"Yaoqi Li","doi":"10.1016/j.annals.2025.104104","DOIUrl":"10.1016/j.annals.2025.104104","url":null,"abstract":"","PeriodicalId":48452,"journal":{"name":"Annals of Tourism Research","volume":"116 ","pages":"Article 104104"},"PeriodicalIF":7.8,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145789617","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}