Journal of Consumer Psychology最新文献

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Consumers prefer natural medicines more when treating psychological than physical conditions 消费者在治疗心理疾病时比治疗身体疾病时更喜欢天然药物
IF 4 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-06-24 DOI: 10.1002/jcpy.1371
Tianyi Li, David Gal
{"title":"Consumers prefer natural medicines more when treating psychological than physical conditions","authors":"Tianyi Li,&nbsp;David Gal","doi":"10.1002/jcpy.1371","DOIUrl":"10.1002/jcpy.1371","url":null,"abstract":"<p>Consumers generally prefer natural to synthetic drugs, a phenomenon known as the “natural preference.” Through six experiments and one archival study, the current research shows that while consumers have a general preference for natural drugs over synthetic drugs, this preference is stronger when the goal is to treat psychological rather than physical conditions. Process evidence indicates an important mechanism that explains the amplified natural preference for treating psychological conditions: Consumers are more concerned about their true selves being altered when treating psychological conditions, and they perceive natural drugs to be less likely than synthetic drugs to affect their true selves. The current research provides novel insights into the natural preference. It also offers policy and managerial implications for marketing natural remedies and pharmacological treatments for mental health conditions.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2023-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43853645","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Time moving or ego moving? How time metaphors influence perceived temporal distance 时间在移动还是自我在移动?时间隐喻如何影响感知的时间距离
IF 4 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-06-14 DOI: 10.1002/jcpy.1370
Xiaobing Xu, Miaolei Jia, Rong Chen
{"title":"Time moving or ego moving? How time metaphors influence perceived temporal distance","authors":"Xiaobing Xu,&nbsp;Miaolei Jia,&nbsp;Rong Chen","doi":"10.1002/jcpy.1370","DOIUrl":"10.1002/jcpy.1370","url":null,"abstract":"<p>Consumers often use spatial metaphors to describe time. Through six studies, the present research demonstrates that time metaphors influence consumers' perceptions of the temporal distance to future events. Specifically, an ego-moving metaphor, which characterizes the movement of the self across a timeline from present to future, leads consumers to perceive a target event as more temporally distant than a time-moving metaphor that illustrates the movement of the event from future to present. This time metaphor distance effect arises because the ego-moving (vs. time-moving) metaphor hinders psychological arousal and thus makes the events seem more temporally distant. We also demonstrate a downstream consequence of this effect: by lengthening the perceived temporal distance, the ego-moving (vs. time-moving) metaphor leads to greater consumer impatience in a waiting context.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2023-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47157347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Through rose-tinted glasses: How inducing and resolving curiosity makes consumers less skeptical and improves their product evaluations 透过玫瑰色的眼镜:诱导和解决好奇心如何减少消费者的怀疑并提高他们的产品评价
IF 4.8 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-06-12 DOI: 10.1002/jcpy.1369
Verena Hüttl-Maack, Tara M. Sedghi, Jana M. Daume
{"title":"Through rose-tinted glasses: How inducing and resolving curiosity makes consumers less skeptical and improves their product evaluations","authors":"Verena Hüttl-Maack,&nbsp;Tara M. Sedghi,&nbsp;Jana M. Daume","doi":"10.1002/jcpy.1369","DOIUrl":"10.1002/jcpy.1369","url":null,"abstract":"<p>Research indicates that in general, curiosity leads to more intense processing of an advertisement, which might result in a more skeptical response toward a persuasive message. However, we propose the opposite and argue that a process of evoking curiosity toward a stimulus in the first step (with the creation of an information gap) and resolving it in the second step creates a positive affective experience. Upon receiving curiosity-resolving information after becoming curious, consumers are less skeptical toward the advertised product, which leads to a more favorable attitude and a higher purchase intention. Based on four studies, we demonstrate curiosity's skepticism-reducing effect, its downstream consequences, and the underlying mechanism of positive affect. We show that this curiosity-stimulating way of information disclosure caused the effect instead of the information itself, which remained constant. The effects occur for integral curiosity, directed at the focal product, and for incidental curiosity, elicited by an unrelated stimulus. These results contribute to understanding consumer responses to curiosity-evoking advertisements, which are widespread, and provide implications for consumer psychologists, practitioners, and policy makers.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.8,"publicationDate":"2023-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1369","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48485279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Expressing passion for luxury enhances perceived authenticity 表达对奢侈品的热情可以增强人们的真实感
IF 4.8 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-06-10 DOI: 10.1002/jcpy.1368
SungJin Jung, Charlene Chen, Andy Yap
{"title":"Expressing passion for luxury enhances perceived authenticity","authors":"SungJin Jung,&nbsp;Charlene Chen,&nbsp;Andy Yap","doi":"10.1002/jcpy.1368","DOIUrl":"10.1002/jcpy.1368","url":null,"abstract":"<p>Consumers are often viewed unfavorably when using luxury products. They are seen as seeking status and managing impressions, and therefore judged as inauthentic. How can luxury consumers alleviate these negative social consequences? Our pilot studies suggest that although many consumers are passionate about luxury products and brands, they avoid sharing this passion with others because they fear being judged negatively. However, we propose that publicly expressing one's passion for luxury can mitigate the social costs of luxury consumption. Six experiments (including three supplemental experiments) show that expressing passion for luxury causes others to perceive luxury consumers as more authentic, consequently increasing perceptions of their warmth and trustworthiness, and leading others to demonstrate greater interest in knowing more about them. Expressing passion for luxury enhances perceived authenticity by prompting observers to attribute the luxury consumption more to intrinsic motivation (e.g., consuming luxury for inherent enjoyment and pleasure) rather than extrinsic motivation (e.g., status enhancement). The effects of passion expression are attenuated for non-luxury consumption because non-luxury consumption is generally unlikely to elicit inferences about extrinsic motives.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.8,"publicationDate":"2023-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1368","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42875743","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Getting political: The value-protective effects of expressed outgroup outrage on self-brand connection 政治化:表达的群体外愤怒对自我品牌联系的价值保护作用
IF 4 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-05-23 DOI: 10.1002/jcpy.1364
M. Saeid Kermani, Theodore J. Noseworthy, Peter R. Darke
{"title":"Getting political: The value-protective effects of expressed outgroup outrage on self-brand connection","authors":"M. Saeid Kermani,&nbsp;Theodore J. Noseworthy,&nbsp;Peter R. Darke","doi":"10.1002/jcpy.1364","DOIUrl":"10.1002/jcpy.1364","url":null,"abstract":"<p>Brands are increasingly engaging in social marketing campaigns that take stances on important social issues. Such campaigns can garner considerable awareness and effectively encourage consumers to purchase the focal brand. However, they can also outrage other consumer segments who disapprove of the brand's social stance. While social campaigns that outrage consumer groups would normally be undesirable, our research investigates how they can alternatively have a positive impact for brands that support the attacked value. This prediction is based on the premise that outrage expressed towards a social campaign threatens the value involved, causing consumers who want to defend that value to engage in symbolic protective responses by strengthening self-brand connections and increasing purchase intentions. Five experiments validate this theorizing, and further show that these social threat effects are moderated by the type of outgroup that expressed the outrage and the level of viral support the expressed outrage received. Implications for the social marketing and brand relationship literatures are discussed.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2023-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1364","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46342340","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
On the political right, the customer is always right: Political ideology, entitlement, and complaining 在政治权利方面,顾客永远是正确的:政治意识形态、权利和抱怨
IF 4.8 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-05-22 DOI: 10.1002/jcpy.1366
Steven Shepherd, Hesam Teymouri Athar, Sahel Zaboli
{"title":"On the political right, the customer is always right: Political ideology, entitlement, and complaining","authors":"Steven Shepherd,&nbsp;Hesam Teymouri Athar,&nbsp;Sahel Zaboli","doi":"10.1002/jcpy.1366","DOIUrl":"10.1002/jcpy.1366","url":null,"abstract":"<p>Across three preregistered studies and five supplementary datasets, we predicted and found that conservatives were more inclined to complain than liberals due to conservative consumers feeling a greater sense of entitlement. This research contributes to the literature by introducing consumer entitlement as a novel explanation for ideological differences in consumer behavior, and by building on previous work suggesting that conservative consumers complain less than liberals (<i>Journal of Consumer Research</i>, 2017, <b>44</b>, 477). Evidence is provided across several service contexts and types of complaining behaviors. Study 1 and 4 supplementary datasets supported the basic process. Next, theory-relevant boundary conditions provided converging process evidence. In Study 2, complaining intentions decreased among conservatives when they felt less (vs. more) entitled than the target of social comparison. In Study 3, complaining intentions decreased among conservatives when a service recovery was framed as providing special treatment. Implications and future research directions are discussed.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.8,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48814025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The influence of non-physicality of goods on disparities in seller–buyer valuations: A meta-analysis 商品的非实物性对买卖双方估价差异的影响:一项元分析
IF 4 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-05-22 DOI: 10.1002/jcpy.1367
Peter Nguyen, Xin (Shane) Wang
{"title":"The influence of non-physicality of goods on disparities in seller–buyer valuations: A meta-analysis","authors":"Peter Nguyen,&nbsp;Xin (Shane) Wang","doi":"10.1002/jcpy.1367","DOIUrl":"10.1002/jcpy.1367","url":null,"abstract":"<p>Technological innovation is shaping products and markets to appeal to consumer enduring needs. Given the rise in non-physicality of products and consumers' increasing participation in peer-to-peer markets, this research examines the relationship between non-physicality of goods and disparities in seller–buyer valuations, a critical component of market inefficiencies. In a meta-analysis of 598 observations across 129 articles, the authors find that non-physical (vs. physical) goods have significantly larger seller–buyer valuation disparities (i.e., larger endowment effects). This pattern is consistent across non-physical categories, including market and non-market goods. The authors argue the immateriality of non-physical goods reduces evaluability and enhances perceived complexity, leading to greater asymmetries in information processing between sellers and buyers. Congruent with construal level theory, marketing tactics associated with <i>low</i> categorization levels (emphasizing product features) influence consumer valuations of <i>physical</i> goods, but not non-physical goods. Instead, consumer valuations of <i>non-physical</i> goods are asymmetrically influenced by tactics with <i>high</i> categorization levels (accentuating collective identity). This research foreshadows challenges in, and provides managerial implications for, the marketing and transactions of non-physical products.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2023-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1002/jcpy.1367","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46870323","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Working hard for money decreases risk tolerance 努力工作挣钱会降低风险承受能力
IF 4.8 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-05-19 DOI: 10.1002/jcpy.1365
Christopher J. Bechler, Samina Lutfeali, Szu-chi Huang, Joshua I. Morris
{"title":"Working hard for money decreases risk tolerance","authors":"Christopher J. Bechler,&nbsp;Samina Lutfeali,&nbsp;Szu-chi Huang,&nbsp;Joshua I. Morris","doi":"10.1002/jcpy.1365","DOIUrl":"10.1002/jcpy.1365","url":null,"abstract":"<p>This research examines how the <i>effort</i> that consumers exert to earn money affects their risk tolerance. We theorize and find that working harder—that is, more effortful earning—increases perceived ownership and valuation of earnings, and thus aversion to losing them, resulting in lower risk tolerance, even when risk is associated with better expected outcomes. Documenting this causal negative effort–risk relationship is important because it (1) runs contrary to consumers' lay beliefs and population-level analysis which conversely suggest a positive effort–risk correlation (i.e., a Simpson's paradox, Experiment 2), (2) expands understanding of how the way in which people acquire money affects risk tolerance beyond classic research on windfall gains (i.e., unanticipated rewards) and house money (i.e., unrealized gains), and hence (3) reveals a unique mechanism of perceived ownership that drives this negative causal relationship. Leveraging this unique mechanism, we further show that this negative effort–risk relationship can be attenuated by changing the <i>currency</i> of the money that consumers earn to be one that consumers have low ownership over (e.g., Bitcoin for non-crypto users).</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.8,"publicationDate":"2023-05-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49102436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Identifying nostalgia in text: The development and validation of the nostalgia dictionary 从文本中识别怀旧:怀旧词典的开发与验证
IF 4.8 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-05-10 DOI: 10.1002/jcpy.1359
Jia Chen, Kristin Layous, Tim Wildschut, Constantine Sedikides
{"title":"Identifying nostalgia in text: The development and validation of the nostalgia dictionary","authors":"Jia Chen,&nbsp;Kristin Layous,&nbsp;Tim Wildschut,&nbsp;Constantine Sedikides","doi":"10.1002/jcpy.1359","DOIUrl":"10.1002/jcpy.1359","url":null,"abstract":"<p>Nostalgia is a prevalent emotion that confers psychological benefits and influences consumer behavior. We developed and validated the 98-word Nostalgia Dictionary to automatize the assessment of nostalgicity in narratives (e.g., customer reviews, social media). First, we created an initial wordlist by identifying the most frequently used words in nostalgia narratives and by relying on the nostalgia literature. Second, we finalized the dictionary by testing experimentally the expanded wordlist for its capacity to differentiate nostalgia from related emotions. Third, we validated the dictionary by demonstrating that it corresponds to self-reports and coder-ratings of nostalgia, produces result patterns expected by theory, and predicts favorability ratings of books and consumer experiences, even after adjusting for positive emotion words. We discuss the potential of the Nostalgia Dictionary to advance research and practice.</p>","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.8,"publicationDate":"2023-05-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46178632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The metaverse and consumer psychology: An introduction to Research Dialogue 元宇宙与消费者心理学:研究对话导论
IF 4.8 2区 管理学
Journal of Consumer Psychology Pub Date : 2023-04-26 DOI: 10.1002/jcpy.1355
L. J. Shrum
{"title":"The metaverse and consumer psychology: An introduction to Research Dialogue","authors":"L. J. Shrum","doi":"10.1002/jcpy.1355","DOIUrl":"10.1002/jcpy.1355","url":null,"abstract":"","PeriodicalId":48365,"journal":{"name":"Journal of Consumer Psychology","volume":null,"pages":null},"PeriodicalIF":4.8,"publicationDate":"2023-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45810279","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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