Business HorizonsPub Date : 2024-09-21DOI: 10.1016/j.bushor.2024.09.003
Martin Gonzalez-Cabello , Auyon Siddiq , Charles J. Corbett , Catherine Hu
{"title":"Fairness in crowdwork: Making the human AI supply chain more humane","authors":"Martin Gonzalez-Cabello , Auyon Siddiq , Charles J. Corbett , Catherine Hu","doi":"10.1016/j.bushor.2024.09.003","DOIUrl":"10.1016/j.bushor.2024.09.003","url":null,"abstract":"<div><div>The vast quantities of data required to build artificial intelligence (AI) technologies are often annotated and processed manually, making human labor a critical component of the AI supply chain. The workers who input this data are sourced through digital labor (“crowdwork”) platforms that often are unregulated and offer low wages, raising concerns about labor standards in AI development. Using the results of a survey, this article aims to shed light on the experiences and perceptions of fair treatment among workers in the AI supply chain. The study reveals significant variability in workers’ experiences, identifies potential drivers of fairness, and highlights how design choices by labor platforms can significantly affect worker welfare. Drawing on lessons from physical supply chains, this article offers practical guidance to managers on how to enhance worker welfare within the AI supply chain and how to ensure that AI technologies are responsibly sourced.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"68 5","pages":"Pages 645-657"},"PeriodicalIF":7.0,"publicationDate":"2024-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144890237","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data science and business value: Insight into the alignment process","authors":"Rajesh Chidananda Reddy , Debasisha Mishra , D.P. Goyal , Nripendra P. Rana","doi":"10.1016/j.bushor.2024.09.002","DOIUrl":"10.1016/j.bushor.2024.09.002","url":null,"abstract":"<div><div><span>We develop a comprehensive business–data-science alignment model for deriving business value from data-science initiatives, thus assisting business organizations in transforming digitally. With a purposive sample of 13 </span>data science<span> leaders employed as C-level executives, we conducted semistructured interviews<span> to unfold their data-science journeys. Our study extends the findings from recent literature on the alignment between business and information technology to data-science initiatives. The alignment dimensions and their components are extracted through the interview transcripts using a general inductive approach. We propose a business–data-science alignment model as a dynamic and iterative process in which the data-science initiatives are shaped while aligning with intellectual, operational, social, cultural, and societal dimensions to derive business value. The five most relevant components represent each of these alignment dimensions. The study emphasizes the groundwork to be done before investing in data-science endeavors by capturing the findings from the literature and the wisdom of practitioners. With the proposed data-science alignment framework, our study offers ways to shape data-science projects by guiding business executives in achieving business value.</span></span></div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"68 5","pages":"Pages 659-672"},"PeriodicalIF":7.0,"publicationDate":"2024-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144890238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-09-07DOI: 10.1016/j.bushor.2024.09.001
Timothy L. Fort , John Katsos , Jason Miklian
{"title":"Business and Peace, Part I: Insights from the first 20 years of B+P scholarship","authors":"Timothy L. Fort , John Katsos , Jason Miklian","doi":"10.1016/j.bushor.2024.09.001","DOIUrl":"10.1016/j.bushor.2024.09.001","url":null,"abstract":"","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 663-669"},"PeriodicalIF":5.8,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142249987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-23DOI: 10.1016/S0007-6813(24)00097-1
{"title":"Inside front cover - ed board","authors":"","doi":"10.1016/S0007-6813(24)00097-1","DOIUrl":"10.1016/S0007-6813(24)00097-1","url":null,"abstract":"","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 5","pages":"Page IFC"},"PeriodicalIF":5.8,"publicationDate":"2024-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0007681324000971/pdfft?md5=7721505ef3e7c5feb2bfdcde79346491&pid=1-s2.0-S0007681324000971-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142044866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-14DOI: 10.1016/j.bushor.2024.08.007
Camilla Lemons , Kayleigh Hudson , Matthew J. Mazzei
{"title":"Experience design: Creating value for nonprofits","authors":"Camilla Lemons , Kayleigh Hudson , Matthew J. Mazzei","doi":"10.1016/j.bushor.2024.08.007","DOIUrl":"10.1016/j.bushor.2024.08.007","url":null,"abstract":"<div><div>In today’s hypercompetitive markets, most sectors are saturated with competitors, making it more important than ever for companies to generate unique value for stakeholders. Companies are increasingly and purposefully crafting customer experiences as a means to create such value and to establish competitive advantage. Although for-profits have been quick to adopt the practice of experience design (XD) in developing meaningful experiences and interactions, nonprofit entities have been slow to follow. XD is an integrated and strategic operational approach that creates relevant value for stakeholders of an organization by designing customizable yet consistent brand experiences. The failure to embrace and adopt XD is a missed opportunity for nonprofits. While a well-crafted experience offers a supplemental value for the products and services of for-profit firms, experiences provide a fundamental and exceptional source of value for nonprofit organizations<span>. Thoughtful XD offers the potential to establish trust, improve connectivity, build loyalty, and boost relevance with a diverse set of stakeholders, including donors, employees, and strategic partners. Successful outcomes of well-executed XD at nonprofit organizations include increased donor retention rates, larger financial resource pools, and enhanced societal impact. Our work outlines key principles for implementing XD and equips resource-constrained nonprofits in implementing XD at low cost.</span></div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"68 5","pages":"Pages 627-643"},"PeriodicalIF":7.0,"publicationDate":"2024-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144890236","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-08DOI: 10.1016/j.bushor.2024.08.006
Anish Dave , Aditya Simha , Lazarina Topuzova
{"title":"Pursuit of peace by business leaders: Frontiers of international relations","authors":"Anish Dave , Aditya Simha , Lazarina Topuzova","doi":"10.1016/j.bushor.2024.08.006","DOIUrl":"10.1016/j.bushor.2024.08.006","url":null,"abstract":"<div><div>Peacemaking and peacebuilding are two major peace initiatives in the business-for-peace literature. In this article, we examine case studies involving two American businessmen, Elon Musk and Armand Hammer, who attempted peacemaking and peacebuilding, respectively. We selected the two cases to see how their peace initiatives fared against the boundaries of international relations, specifically the concepts of international law—in Musk’s case—and international society—in Hammer’s case. Our analysis shows that both businessmen were constrained in their peace goals by the realities of international relations. We also argue that peace initiatives by businesspersons require transforming leadership with a moral imagination, although moral leadership often poses difficult choices. Finally, our analysis supports the observation that businesspeople may be more effective in peacebuilding efforts than peacemaking, which is much more complex.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 769-782"},"PeriodicalIF":5.8,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142182459","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-08DOI: 10.1016/j.bushor.2024.08.005
Christopher Williams
{"title":"Peacebuilding by MNE subsidiaries: The role of intangible capital and local initiative","authors":"Christopher Williams","doi":"10.1016/j.bushor.2024.08.005","DOIUrl":"10.1016/j.bushor.2024.08.005","url":null,"abstract":"<div><div>This article discusses how intangible subsidiary capital in multinational enterprises (MNEs) influences peacebuilding activities by subsidiaries operating in conflict zones. Intangible subsidiary capital includes human, social, and organizational capital that resides in the foreign subsidiaries of MNEs. I argue that these forms of capital represent intangible assets that enable the subsidiary to contribute to peace in conflict zones. They do this by facilitating a process of peace-initiative creation and execution that unfolds over time. This process is similar to entrepreneurial initative that is widely observed in subsidiaries of MNEs. The process differs from that of subsidiary initiatives due to its humanitarian purpose, as documented in the literature. The approach developed in this article provides a new way to analyze MNE subsidiary peacebuilding while giving the subsidiary initiative literature a new purpose in a conflict-ridden world. Implications for MNE management include the need to both understand and develop the different types of intangible subsidiary capital in subsidiaries operating in conflict zones so that local opportunities for peacebuilding can be identified and pursued successfully.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 711-725"},"PeriodicalIF":5.8,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142182456","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-05DOI: 10.1016/j.bushor.2024.07.009
Jay Joseph , François Maon , Marco Berti
{"title":"Organizing for peace: The organizational behaviors of business amid conflict","authors":"Jay Joseph , François Maon , Marco Berti","doi":"10.1016/j.bushor.2024.07.009","DOIUrl":"10.1016/j.bushor.2024.07.009","url":null,"abstract":"<div><div>Business-and-peace research has explored the avenues by which organizations can engage in peacebuilding activity, yet little is known about the types of organizations that create peace or about how these differ compared to those that either ignore peace or enhance conflict. Peacebuilding organizations require distinct operating logics and capabilities that promote concord among social groups, and they can take the form of hybrid organizations—those that pursue profit in a commercial logic while also addressing social objectives. But not all hybrid organizations with social objectives, such as poverty reduction or equality, are able to promote peace. In this article, we identify the organizational capacity to fuse intergroup sensitivity into operations as a crucial factor that distinguishes hybrid organizations capable of peacebuilding from other organizational forms. The discussion provides guidance for practitioners on fostering such organizations, while warning against the assumptions found in business-and-peace literature that describes how ethical conduct and unguided social agendas can promote peace.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 699-710"},"PeriodicalIF":5.8,"publicationDate":"2024-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141934320","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-05DOI: 10.1016/j.bushor.2024.07.008
Maria Teresa Uribe-Jaramillo , Pablo Zapata-Tamayo
{"title":"Peace polysemy in business and peace agendas","authors":"Maria Teresa Uribe-Jaramillo , Pablo Zapata-Tamayo","doi":"10.1016/j.bushor.2024.07.008","DOIUrl":"10.1016/j.bushor.2024.07.008","url":null,"abstract":"<div><div>This article presents an empirical study that delves into the complex dynamics of business–society relationships in fragile postconflict contexts. It addresses a crucial question: How does the interpretation of peace shape business and peace agendas? Our qualitative case study of Colombia, involving 41 stakeholder interviews and document analysis, focuses on the department of Antioquia. This region is undergoing a transformative process through the Development Programs with a Territorial Approach, known as PDET. These instruments aim to stabilize and transform conflict-affected regions, thereby contributing to peacebuilding in the country. Our findings reveal three distinct types of business and peace agendas, each rooted in different interpretations of peace: those that are direct, indirect, or independent from the government peace agendas. We propose an approach for tracing peace polysemy and establishing a minimal convergence between peace agendas, offering practical implications for decision-makers. We contribute to business and peace studies and identify promising avenues for future research.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 671-683"},"PeriodicalIF":5.8,"publicationDate":"2024-08-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141934322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Business HorizonsPub Date : 2024-08-03DOI: 10.1016/j.bushor.2024.08.002
Sarah Cechvala
{"title":"Systems thinking for management practitioners and scholars: Strengthening the tools to analyze “wicked problems”","authors":"Sarah Cechvala","doi":"10.1016/j.bushor.2024.08.002","DOIUrl":"10.1016/j.bushor.2024.08.002","url":null,"abstract":"<div><div>Global fragility and conflict have challenged business to identify solutions to some of the world’s most “wicked problems.” Yet corporate practitioners struggle to analyze the relationship between the firm and society in conflict-affected and fragile spaces. Systems analysis, emergent in peacebuilding, offers a compelling approach for management practitioners and scholars to better understand the role of business in complex social environments. This participatory, qualitative approach applies collaborative inquiry and causal-loop diagraming to analyze the complex dynamics that create the operational conditions and trace the impact of the firm on those conditions. This article outlines the application of this approach and argues that it fills a gap in the current tools used to understand the private sector’s role and agency in contributing positively to society. What emerges is a pathway to enhance theoretical development and practical understanding of the risks and impacts of corporate operations in the most challenging of contexts.</div></div>","PeriodicalId":48347,"journal":{"name":"Business Horizons","volume":"67 6","pages":"Pages 783-795"},"PeriodicalIF":5.8,"publicationDate":"2024-08-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141934263","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}