International Journal of Consumer Studies最新文献

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Financial self-efficacy of consumers: A review and research agenda 消费者的财务自我效能感:回顾与研究议程
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-22 DOI: 10.1111/ijcs.13024
Anmol Gulati, Sultan Singh
{"title":"Financial self-efficacy of consumers: A review and research agenda","authors":"Anmol Gulati,&nbsp;Sultan Singh","doi":"10.1111/ijcs.13024","DOIUrl":"https://doi.org/10.1111/ijcs.13024","url":null,"abstract":"<p>As an essential psychological construct, financial self-efficacy (FSE) has garnered considerable attention in the field of consumer finance and demonstrated its influence on financial outcomes. FSE has been regarded as a learned belief rather than an innate quality that can be nurtured over time. Notwithstanding the increasing significance of understanding consumers' FSE, this particular line of literature has not been examined as an independent research domain. Accordingly, this framework-based review comprehensively represents the current state of literature on FSE by covering 64 articles published between 1999 and 2023, compiled based on the Scientific Procedures and Rationales for Systematic Literature Reviews protocol and the theory–context–characteristics–methodology framework. Based on the review findings, an integrated model of FSE is proposed, summarizing the study frameworks and constructs employed as antecedents, modifiers, and outcomes in investigating consumer's FSE. Further, the review has identified certain areas that were previously overlooked. As a result, a research agenda has been developed, consisting of 22 research questions and four research objectives, which will articulate the direction for future research. Finally, the paper concludes, signifying the contribution and practical implications for researchers, families, practitioners, and society in selecting the most effective measures for improving consumers' FSE.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139916734","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Vulnerability and perceived risks in the peer-to-peer sharing economy 点对点共享经济中的脆弱性和感知风险
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-22 DOI: 10.1111/ijcs.13028
Barbara Culiberg, Mateja Kos Koklic, Monika Kukar-Kinney, Irena Vida
{"title":"Vulnerability and perceived risks in the peer-to-peer sharing economy","authors":"Barbara Culiberg,&nbsp;Mateja Kos Koklic,&nbsp;Monika Kukar-Kinney,&nbsp;Irena Vida","doi":"10.1111/ijcs.13028","DOIUrl":"https://doi.org/10.1111/ijcs.13028","url":null,"abstract":"<p>The peer-to-peer (P2P) sharing economy, as an attractive alternative to permanent ownership, creates a triadic relationship among three groups of participants: service enablers, providers, and consumers. One of its main features is the expansion of the user's role to the roles of consumer and provider, or “prosumer.” However, in their role as prosumers, individuals may have an aversion to participating in the P2P sharing economy market due to their sense of powerlessness and lack of control, suggesting that their vulnerability needs to be considered. Despite their importance, prosumers have not received commensurate attention in the sharing economy literature. To address this gap, we examined prosumer vulnerability's impact on risk perceptions in the role of prosumer and illuminated these risks' impact on intentions to participate. The results from a U.S. survey indicate that vulnerability is a significant driver of all risk types, for both consumers and providers. Furthermore, psychological risk and security risk are found to significantly decrease intention to participate. Unexpectedly, social risk increases intention to participate among consumers and providers, while privacy and health risks are insignificant.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13028","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139916735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Over two decades of research on choice overload: An overview and research agenda 二十多年来关于选择超载的研究:概述和研究议程
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-19 DOI: 10.1111/ijcs.13029
Breeze Mary Jacob, Sam Thomas, Joshy Joseph
{"title":"Over two decades of research on choice overload: An overview and research agenda","authors":"Breeze Mary Jacob,&nbsp;Sam Thomas,&nbsp;Joshy Joseph","doi":"10.1111/ijcs.13029","DOIUrl":"https://doi.org/10.1111/ijcs.13029","url":null,"abstract":"<p>Since Alwin Toffler coined the term choice overload in 1970, no systematic literature review has been conducted on this subject. At the same time, the three meta-analytic studies available on the topic does not provide a comprehensive picture of the same. This systematic literature review seeks to critically evaluate the extant research on choice overload for 22 years using insights from 92 articles. After locating the major articles in the choice overload literature, we identified the theories used by researchers to explain the various aspects of choice overload, based on the TCCM framework. We then enlisted the contexts where the studies had been conducted, the characteristics (themes) of the studies, and the methodologies used in these articles. We further identified the relationships between the themes, the variables studied so far, the sampling types and sampling sizes and the statistical tools employed in these studies. Future researchers could investigate the impact of a variety of cognitive and affective factors that impact consumer psychological states and the likelihood of choice saturation. They could also focus on unexplored areas in the field of choice overload, such as comparing the effects of choice overload in physical and online contexts.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139901669","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Hope for the environment: Influence of goal and temporal focus of emotions on behavior 对环境的希望:情绪的目标和时间焦点对行为的影响
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-17 DOI: 10.1111/ijcs.13020
Maria Lagomarsino, Linda Lemarié
{"title":"Hope for the environment: Influence of goal and temporal focus of emotions on behavior","authors":"Maria Lagomarsino,&nbsp;Linda Lemarié","doi":"10.1111/ijcs.13020","DOIUrl":"https://doi.org/10.1111/ijcs.13020","url":null,"abstract":"<p>Although positive emotions generally influence pro-environmental behaviors positively, this is not always the case. Across one correlational and two experimental studies, we address this issue by investigating the temporal dimension of pro-environmental actions and how emotions can affect them. In the first study, we focused on the temporal dilemma behind pro-environmental behaviors, confirming the importance of “thinking about the future of the planet” for the adoption of various pro-environmental behaviors. In the second study, we examined the effect of eliciting positive emotions and the mediating role of the temporal focus induced by emotions. In this second study, we observed the superior effectiveness of eliciting future positive emotions (hope) compared with present positive emotions (amusement) in the adoption of pro-environmental behaviors. Finally, in a third study, we distinguished between <i>integral</i> and <i>incidental</i> hope, showing that the effect on pro-environmental behaviors is the strongest when hope is experienced about the future of the planet compared with when there is a general unspecific hope. Overall, our findings show the importance of investigating the unique effect of positive emotions, providing clear indications for practitioners about the beneficial effect of <i>integral</i> hope in the environmental context.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13020","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139750147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
A powerful tip: Power's impact on tipping behavior 有力的提示:权力对小费行为的影响
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-17 DOI: 10.1111/ijcs.13021
Kapil Khandeparkar, Manoj Motiani, Sushil S. Chaurasia, Joy Chowdhury
{"title":"A powerful tip: Power's impact on tipping behavior","authors":"Kapil Khandeparkar,&nbsp;Manoj Motiani,&nbsp;Sushil S. Chaurasia,&nbsp;Joy Chowdhury","doi":"10.1111/ijcs.13021","DOIUrl":"https://doi.org/10.1111/ijcs.13021","url":null,"abstract":"<p>The practice of tipping is omnipresent in the tourism and hospitality sector. Although, consumer's tipping behavior has been studied from myriad perspectives, it is surprising that extant research has not yet explored how consumers' in different power states can be nudged to tip more. With the help of five studies in the lab and field, the results demonstrate that a low-power state is conducive for generating a higher tip if consumers' focus is on others due to enhanced empathy. Furthermore, as per the compensatory consumption model, powerless consumers desire power, so they are more likely to tip higher than powerful people when tipping is associated with status. Lastly, powerful consumers' propensity to tip higher is initiated when the expectations that others hold from them are made salient. Implementing these findings can maximize business' tipping revenue from both the powerful and the powerless consumers.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139750120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Religion's influence on consumption: A life course paradigm perspective 宗教对消费的影响:生命历程范式视角
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-13 DOI: 10.1111/ijcs.13022
Elizabeth A. Minton, Frank G. Cabano
{"title":"Religion's influence on consumption: A life course paradigm perspective","authors":"Elizabeth A. Minton,&nbsp;Frank G. Cabano","doi":"10.1111/ijcs.13022","DOIUrl":"https://doi.org/10.1111/ijcs.13022","url":null,"abstract":"<p>This article applies the life course paradigm to research on religion's influence on consumer behavior to provide an alternative perspective to theories explaining how religion influences consumption and marketing practice. While the life course paradigm has been shown to be highly influential in general consumer behavior research, this concept has been seemingly forgotten in the context of religion and consumer behavior, which is concerning given the role that religion can play in consumers' lives through various life transitions. Specifically, six major transitioning times in consumers' lives (leaving home, marriage, kids, retirement, spouse/parent death, and unexpected factors) are discussed with application to religion and consumer behavior research as well as future research directions. Discussion concludes with a call to action for more research on religion's influence on consumer behavior that is theoretically grounded utilizing the life course paradigm in an effort to more accurately understand the influence of religion on consumer behavior.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139732294","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Digital transformation: A multidisciplinary perspective and future research agenda 数字化转型:多学科视角与未来研究议程
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-13 DOI: 10.1111/ijcs.13015
Justin Paul, Akiko Ueno, Charles Dennis, Eleftherios Alamanos, Lucill Curtis, Pantea Foroudi, Agnieszka Kacprzak, Werner H. Kunz, Jonathan Liu, Reza Marvi, Sree Lekshmi Sreekumaran Nair, Ozlem Ozdemir, Eleonora Pantano, Thanos Papadopoulos, Olivia Petit, Sapna Tyagi, Jochen Wirtz
{"title":"Digital transformation: A multidisciplinary perspective and future research agenda","authors":"Justin Paul,&nbsp;Akiko Ueno,&nbsp;Charles Dennis,&nbsp;Eleftherios Alamanos,&nbsp;Lucill Curtis,&nbsp;Pantea Foroudi,&nbsp;Agnieszka Kacprzak,&nbsp;Werner H. Kunz,&nbsp;Jonathan Liu,&nbsp;Reza Marvi,&nbsp;Sree Lekshmi Sreekumaran Nair,&nbsp;Ozlem Ozdemir,&nbsp;Eleonora Pantano,&nbsp;Thanos Papadopoulos,&nbsp;Olivia Petit,&nbsp;Sapna Tyagi,&nbsp;Jochen Wirtz","doi":"10.1111/ijcs.13015","DOIUrl":"https://doi.org/10.1111/ijcs.13015","url":null,"abstract":"<p>Digital transformation has had an unprecedented influence on all sectors of business over the last decade. We are now entering an era characterized by the extensive digital transformation of businesses, society, and consumers. Therefore, digital transformation has become a pivotal focus for organizations across various sectors in recent years. Despite differing scholarly perspectives on the concept and elements of digital transformation, a consensus exists that it significantly impacts consumer decisions and necessitates organizational adaptation. Recent challenges such as the COVID-19 pandemic have further accelerated the need for digital transformation and its effects on consumers. This necessitates an editorial perspective on this most important topic to establish future research agenda encompassing the various dimensions of digital transformation. The purpose of this editorial perspective is to review research on digital transformation from a multidisciplinary viewpoint and provide insights into several key domains—Internet-of-Things, social media, mobile apps, artificial intelligence, augmented and virtual reality, the metaverse, and corporate digital responsibility—that are poised to fuel the pace of digital transformation. Each domain is analyzed through a lens of introduction, role, importance, multifaceted impact, and conclusions. Future research directions are suggested.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.13015","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139732293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Masstige marketing in 2023 and beyond: An introduction to the special issue on masstige marketing 2023 年及以后的大众品牌营销:名牌营销特刊导言
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-12 DOI: 10.1111/ijcs.13018
Anandakuttan B. Unnithan, Michel Laroche, Ajay Kumar
{"title":"Masstige marketing in 2023 and beyond: An introduction to the special issue on masstige marketing","authors":"Anandakuttan B. Unnithan,&nbsp;Michel Laroche,&nbsp;Ajay Kumar","doi":"10.1111/ijcs.13018","DOIUrl":"https://doi.org/10.1111/ijcs.13018","url":null,"abstract":"<p>The recent interest of marketers in adopting masstige strategy is a testimony to its potential. But, the dialogue on masstige among research community is not befitting its requirement. This special issue was launched to address this pressing demand towards masstige research. This special issue serves the masstige theory with eight rigorous research papers covering utmost relevant varied aspects of masstige. Papers in this special issue establish the relevance of masstige strategy for hitherto less explored aspects like services, old-age consumers, short- and long-term happiness, and so forth. Novel insights are offered along with future research propositions for masstige research. Our aim of this special issue is well addressed by generating and advancing interest of scholars towards masstige and thereby extending the current horizons of masstige research.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139720120","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Mobile applications (apps) as service provider actors 移动应用程序(Apps)作为服务提供商的角色
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-11 DOI: 10.1111/ijcs.13016
Chiara Orsingher, Janet R. McColl-Kennedy, Mohamed Zaki, Teegan Green, Marlien Varnfield, Jane Li, Kaley Butten, Jason Titman, David Hansen
{"title":"Mobile applications (apps) as service provider actors","authors":"Chiara Orsingher,&nbsp;Janet R. McColl-Kennedy,&nbsp;Mohamed Zaki,&nbsp;Teegan Green,&nbsp;Marlien Varnfield,&nbsp;Jane Li,&nbsp;Kaley Butten,&nbsp;Jason Titman,&nbsp;David Hansen","doi":"10.1111/ijcs.13016","DOIUrl":"https://doi.org/10.1111/ijcs.13016","url":null,"abstract":"<p>Contextualized in health care service, the authors contribute to service experience theory and practice in three important ways. First, by means of qualitative interviews with patients and health care providers (clinicians and professionals), the authors empirically show that digital technology (mobile application—“app” with its companion portal) can perform the roles of a service provider in health care experiences, identifying six key roles. Second, the authors illustrate how apps, as service providers, can potentially transform the health care experience, influencing the roles and forms of interactions with other actors in the service ecosystem. Third, a typology of roles and key functions highlighting interactions and impact of the app and portal on the health care experience is developed. Drawing on institutional logics and role theory, this article aims to provide new insights into service provider roles that are not confined solely to humans. Our goal is to show that apps can undertake a range of roles to enrich interactions and potentially enhance the health care experience. First, the authors provide evidence that an app can perform the roles of connector, coordinator, counselor, enabler, instructor, and watchperson, impacting on the roles of others in the service ecosystem and the health care experience. Then, guidelines to assist organizations in designing a service using an app as a service provider are offered, together with an agenda to guide future research.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139719931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Blurring of boundaries: Consumer self-narratives in digital virtual leisure 界限的模糊:数字虚拟休闲中的消费者自我叙述
IF 9.9 2区 管理学
International Journal of Consumer Studies Pub Date : 2024-02-08 DOI: 10.1111/ijcs.13009
Tifani Susilo, Shane Mathews, Edwina Luck, Brett Martin, Kate Letheren, Han Nguyen
{"title":"Blurring of boundaries: Consumer self-narratives in digital virtual leisure","authors":"Tifani Susilo,&nbsp;Shane Mathews,&nbsp;Edwina Luck,&nbsp;Brett Martin,&nbsp;Kate Letheren,&nbsp;Han Nguyen","doi":"10.1111/ijcs.13009","DOIUrl":"https://doi.org/10.1111/ijcs.13009","url":null,"abstract":"<p>This article examines digital virtual leisure and the impact of increasingly blurred boundaries between the digital and physical worlds on consumer self-narratives. Using an extended case narrative method, the present research explores how consumers who are highly involved with digital leisure live out their ideal self-narrative in online communities. The findings highlight a level of complexity and fluidity when consumers move between worlds. The present research shows a more multifaceted set of issues that consumers traverse when moving between the physical and digital worlds. This research indicates the changing nature of the self-narrative for consumers in an ever-evolving environment that blurs the distinction between the digital and physical worlds. Results suggest that the digital virtual world (those online environments using digital technologies and virtual which has a sensory element) can serve as a sanctuary for consumers to gain empowerment and sustain hope. Digital virtual leisure is a highly involved form of consumption layered with meaning for individuals. The findings highlight the potential and opportunity to use self-narratives as a way to understand consumer involvement with online community spaces so as to better respond to and engage with the consumer target market.</p>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":null,"pages":null},"PeriodicalIF":9.9,"publicationDate":"2024-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139704844","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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