International Journal of Consumer Studies最新文献_第9页

Joint Consumption Promotes the Purchase of Innovative Products 共同消费促进创新产品的购买

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-04-03 DOI: 10.1111/ijcs.70041

Chen Jing, Zihan Yang, Jianping Huang

引用次数: 0

Correction to “The Sharing Economy: A Systematic Literature Review and Research Agenda” 对“共享经济：系统文献综述与研究议程”的修正

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-26 DOI: 10.1111/ijcs.70042

引用次数: 0

Toward D2A: Enhancing Luxury Fashion With Seamless and Immersive Phygital Customer Experiences 走向D2A：用无缝的沉浸式客户体验提升奢侈品时尚

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-20 DOI: 10.1111/ijcs.70045

Marta Massi, Chiara Piancatelli, Andrea Vocino, José I. Rojas-Méndez

{"title":"Toward D2A: Enhancing Luxury Fashion With Seamless and Immersive Phygital Customer Experiences","authors":"Marta Massi, Chiara Piancatelli, Andrea Vocino, José I. Rojas-Méndez","doi":"10.1111/ijcs.70045","DOIUrl":"https://doi.org/10.1111/ijcs.70045","url":null,"abstract":"This study explores direct-to-avatar (D2A) strategies—where brands engage directly with consumer avatars in virtual environments—in the luxury fashion retail sector, focusing on enhancing customer engagement and creating a seamless phygital (physical + digital) experience through virtual immersion. Situated at the crossroads of physical and digital realms, this research assesses how immersive experiences contribute to perceived seamlessness and customer engagement within D2A and direct-to-consumer (D2C) frameworks. Employing a mixed-method approach, including qualitative interviews with luxury fashion brand managers and three experimental design studies, this paper addresses the relatively underexplored effects of immersive experiences in marketing. Our findings reveal that immersion in D2A significantly boosts customer perceptions of channel seamlessness and engagement, with empowerment playing a key amplifying role in the seamlessness–engagement relationship. This paper enriches digital marketing strategies by highlighting the pivotal role of D2A in crafting engaging and unified customer experiences, offering luxury fashion marketing managers practical insights to thrive in the phygital landscape.","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.70045","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143689188","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Should I Use ChatGPT Travel Insurance Recommendations? A Dual-Process Theory Perspective 我应该使用ChatGPT旅游保险推荐吗？双过程理论视角

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-18 DOI: 10.1111/ijcs.70044

Halimin Herjanto, Muslim Amin, Cihan Cobanoglu

{"title":"Should I Use ChatGPT Travel Insurance Recommendations? A Dual-Process Theory Perspective","authors":"Halimin Herjanto, Muslim Amin, Cihan Cobanoglu","doi":"10.1111/ijcs.70044","DOIUrl":"https://doi.org/10.1111/ijcs.70044","url":null,"abstract":"<div>\u0000 \u0000 This study employed dual-process theory to examine the behavioral intention to follow ChatGPT's travel insurance recommendations. It investigated the moderating role of insurance literacy on the relationship between the attractiveness of ChatGPT's travel insurance recommendations and the behavioral intention to adopt these recommendations. In total, 378 usable questionnaires were collected through the Prolific platform in the United States. The findings showed that while perceived trust, accuracy, and customization were responsible for the attractiveness of ChatGPT's travel insurance recommendations, perceived convenience and perceived security had no significant effect. In addition, it was found that perceptions of both “coolness” and “creepiness” significantly affected the attractiveness of ChatGPT's recommendations. At the same time, the attractiveness of recommendations influenced the behavioral intention to adopt them. In contrast, insurance literacy did not moderate the relationship between recommendations' attractiveness and the behavioral intention to adopt such recommendations. This study is unique in that it is the first study to employ Dual-process theory in this context. The findings enhance our understanding of which element (cognitive vs. affective) exerts the most substantial influence on the attractiveness of travel insurance based on ChatGPT's recommendations, providing valuable insights into the design and marketing of AI-based travel insurance services.\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143639169","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Does Negative Online Review Matter? An Investigation of Travel Consumers 负面在线评论重要吗？旅游消费者调查

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-11 DOI: 10.1111/ijcs.70043

K. Pooja, Pallavi Upadhyaya

{"title":"Does Negative Online Review Matter? An Investigation of Travel Consumers","authors":"K. Pooja, Pallavi Upadhyaya","doi":"10.1111/ijcs.70043","DOIUrl":"https://doi.org/10.1111/ijcs.70043","url":null,"abstract":"Recent literature on negative online reviews (NOR) indicates its growing strategic importance in understanding consumer behavior and brand image. While past literature shows the adverse effect of NOR on low-involvement products such as books and digital music, there is a dearth of research on its impact on high-involvement decisions, such as visiting a travel destination. There is also less understanding of how consumers perceive and process NOR characteristics. Therefore, this study aims to investigate the impact of NOR characteristics (level of detail and source credibility) on review credibility, destination image, and intention to visit a travel destination. Two 2 * 2 between-subject factorial experiments were conducted to examine the effects of the level of detail (general vs. detailed) and source credibility (high vs. low) using different sample and design settings. The results revealed that detailed NOR and high source credibility of NOR increased review credibility. The negative effect of detailed NOR on intention to visit was higher among older adults. The cognitive and affective destination image mediated between review credibility and intention to visit. The study has several implications for destination marketing organizations and contributes to the NOR literature.","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.70043","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143595597","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Correction to “Overconsumption: A Systematic Literature Review and Future Research Agenda” 对“过度消费：系统文献综述与未来研究议程”的修正

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-06 DOI: 10.1111/ijcs.70039

{"title":"Correction to “Overconsumption: A Systematic Literature Review and Future Research Agenda”","authors":"","doi":"10.1111/ijcs.70039","DOIUrl":"https://doi.org/10.1111/ijcs.70039","url":null,"abstract":"Kumar, S., G. Kathuria, and D. Malthora. 2025. “Overconsumption: A Systematic Literature Review and Future Research Agenda.” International Journal of Consumer Studies 49: e70026.Tables 1 and 2 published online should be changed to Tables 5 and 6.The numbering of the tables should then be corrected as follows.Table 1: Description of overconsumption and related key terms.Table 2: Journal wise distribution of reviewed articles.Table 3: Top 10 publications of overconsumption.Table 4: Theories used in overconsumption literature.Table 5: Countries investigated in overconsumption research.Table 6: Industries investigated in overconsumption research.Table 7: Widely used methods in the prior studies.Table 8: Future research agenda.Table 9: Research gaps based on theories.On page 2, on the fifth paragraph of the Introduction, on the fifth sentence, the text citation of Tables 1 and 2 should be removed. It should be corrected as follows:Likewise, most models created in the literature on overconsumption are context-or domain-specific.On page 13, on the first paragraph of 4.3.2 Context, on the fifth sentence the text citation of Table 1 should be changed to Table 5. It should be corrected as follows:In Table 5, it is evident that a significant number of the reviewed studies were carried out in North America (18 studies, constituting 29.50% of all studies) and Europe (16 studies, accounting for 26.22% of all studies), various studies explore overconsumption regardless of geographical location.On page 13, on the third paragraph of 4.3.2 Context, on the first sentence the text citation of Table 2 should be changed to Table 6. It should be corrected as follows:Table 6 indicates that the hospitality industry covers a series of sub-industries ranging from healthcare (three studies, e.g., Freeman, Zhao, and Melouk 2018) to one study focusing on the hotel (Huang 2017).We apologize for these errors.","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.70039","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143564912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

From Parasocial Interaction to Parasocial Relationship: A Review and Research Agenda 从副社会互动到副社会关系：回顾与研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-05 DOI: 10.1111/ijcs.70038

Jie Sheng, Alena Kostyk, Kalliopi Chatzipanagiotou

{"title":"From Parasocial Interaction to Parasocial Relationship: A Review and Research Agenda","authors":"Jie Sheng, Alena Kostyk, Kalliopi Chatzipanagiotou","doi":"10.1111/ijcs.70038","DOIUrl":"https://doi.org/10.1111/ijcs.70038","url":null,"abstract":"<div>\u0000 \u0000 Parasocial interaction (PSI) and parasocial relationship (PSR) are important and widespread phenomena in both offline and online marketing. While extensive, prior work on PSI and PSR is riddled with inconsistencies and needs an updated perspective. First, research needs to establish whether and why PSI and PSR represent different concepts with unique characteristics. Furthermore, the conceptualization of PSI and PSR remains predominantly rooted in offline contexts, despite the shift in media consumption toward online platforms. By systematically reviewing 233 peer-reviewed journal articles published between 1956 and 2023, this study provides a nuanced perspective on the evolution of PSI and PSR in offline and online environments. Theoretically, it contributes to the literature by proposing seven key criteria to differentiate PSI from PSR in offline and online contexts, as well as offering new conceptualizations of PSI and PSR in the online environment. Using the Theories–Characteristics–Contexts–Methods (TCCM) framework, this work presents a comprehensive overview of the current state of research and discusses future research directions.\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143554388","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Consumer Disposal Behaviour of Durable and Semi-Durable Products: A Systematic Literature Review and Future Research Agenda 耐用与半耐用产品的消费者处置行为：系统文献回顾与未来研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-05 DOI: 10.1111/ijcs.70032

W. H. Thejani Madhuhansi, Lucie K. Ozanne, Ann-Marie Kennedy, Joya Kemper

{"title":"Consumer Disposal Behaviour of Durable and Semi-Durable Products: A Systematic Literature Review and Future Research Agenda","authors":"W. H. Thejani Madhuhansi, Lucie K. Ozanne, Ann-Marie Kennedy, Joya Kemper","doi":"10.1111/ijcs.70032","DOIUrl":"https://doi.org/10.1111/ijcs.70032","url":null,"abstract":"Waste generation has become a global issue, especially for certain product categories. Consumers' disposal practices contribute greatly to this problem. Despite growing interest in this topic, there is a lack of systematic and comprehensive reviews, leading to fragmented knowledge on consumer product disposal. Previous reviews include a limited number of consumer products, and there has been little examination of theoretical development in the existing literature. While some scholars take the view that disposal should be encouraged by businesses to increase subsequent purchases, we adopt the view that the aim is to decrease waste overall, which is in line with a circular economy approach. Recommendations to drive a circular economy are provided via a systematic literature review (SLR) of disposal, with 64 articles identified utilising the Theory–Context–Characteristics–Methods (TCCM) framework and the SPAR-4-SLR protocol. We provide a comprehensive picture of consumer disposal behaviour research, for both durable and semi-durable goods, and a research agenda to guide future research on the disposal of these product types. We synthesise the literature to provide a typology of circular and non-circular disposal methods, a model of the consumer disposal process, a framework of antecedents and outcomes of product disposal and a definition of disposal that overcomes the inconsistencies identified in the review of the extant literature.","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.70032","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143554387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Consumers' Perspective of Plant-Based Meat Alternatives—A Systematic Literature Review and Future Research Agenda 消费者对植物性肉类替代品的看法——系统文献综述和未来研究议程

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-04 DOI: 10.1111/ijcs.70036

Sylwia Majcher

{"title":"Consumers' Perspective of Plant-Based Meat Alternatives—A Systematic Literature Review and Future Research Agenda","authors":"Sylwia Majcher","doi":"10.1111/ijcs.70036","DOIUrl":"https://doi.org/10.1111/ijcs.70036","url":null,"abstract":"<div>\u0000 \u0000 This article presents a Theories, Contexts, and Methods (TCM)-Antecedents, Decisions, and Outcomes (ADO) framework-based systematic review based on the TCM-ADO framework to synthesize consumer perspectives of plant-based meat alternatives (PBMA). This article offers an overview of the TCM presented in the reviewed articles. ADO are examined to delineate the factors influencing consumer choices and their implications. By integrating these perspectives, the review provides a holistic view, setting a foundation for targeted strategies in promoting PBMA adoption. This review identifies 26 antecedents from 53 articles, organized into four main categories: individual-related antecedents, socio-demographic factors, sociocultural factors, and product-related antecedents. Understanding consumers' perspectives on PBMA is crucial to developing strategies that encourage sustainable dietary changes. This review highlights the complexity of consumer decision-making regarding PBMA and underscores the need for multi-pronged strategies to enhance their acceptance and purchase intention. Furthermore, the TCM and ADO frameworks are used to identify literature gaps and suggest future research directions. This approach supports stakeholders in developing targeted interventions that facilitate the transition to more sustainable food systems.\u0000 </div>","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143533394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Influencers and Consumer Financial Decision-Making 影响者和消费者财务决策

IF 8.6 2区管理学

International Journal of Consumer Studies Pub Date : 2025-03-04 DOI: 10.1111/ijcs.70037

Dirk Gerritsen, Anouk de Regt

{"title":"Influencers and Consumer Financial Decision-Making","authors":"Dirk Gerritsen, Anouk de Regt","doi":"10.1111/ijcs.70037","DOIUrl":"https://doi.org/10.1111/ijcs.70037","url":null,"abstract":"Influencer marketing has become a prominent strategy for promoting utilitarian products and services. In the financial sector, the demand for financial literacy has fostered the emergence of a specialized group of financial influencers. These influencers disseminate content, share personal experiences, and offer recommendations on financial decision-making via social media platforms. This research aims to evaluate when financial influencers recommend stocks and cryptocurrencies and to document the returns when individuals would have invested accordingly. The study utilizes a hand-collected dataset with 453 recommendations by 21 different Dutch financial influencers, each with more than 1000 followers, pertaining to 243 different stocks and 61 different cryptocurrencies. The investigation is the first that focuses on pre-recommendation returns and thereby considers the timing of the influencers' endorsements. Findings indicate that financial influencers tend to recommend financial assets that have demonstrated strong performance in the recent past. However, the study reveals that the returns on these recommended stocks and cryptocurrencies are typically negative post-recommendation. The research highlights a trend where financial influencers' endorsements are driven by overreliance on social heuristics, thus suggesting a potential adverse impact for investors who act on these recommendations. This underscores the risks for investors following finfluencer advice, suggesting the need for caution and stricter regulatory oversight to ensure transparency and to protect the financial well-being of consumers.","PeriodicalId":48192,"journal":{"name":"International Journal of Consumer Studies","volume":"49 2","pages":""},"PeriodicalIF":8.6,"publicationDate":"2025-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijcs.70037","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143535829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0