Tourism Management Perspectives最新文献

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The role of augmented reality for sustainable development: Evidence from cultural heritage tourism 增强现实在可持续发展中的作用:来自文化遗产旅游的证据
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-11-01 DOI: 10.1016/j.tmp.2023.101196
Eleanor E. Cranmer , M.C. tom Dieck , Timothy Jung
{"title":"The role of augmented reality for sustainable development: Evidence from cultural heritage tourism","authors":"Eleanor E. Cranmer ,&nbsp;M.C. tom Dieck ,&nbsp;Timothy Jung","doi":"10.1016/j.tmp.2023.101196","DOIUrl":"10.1016/j.tmp.2023.101196","url":null,"abstract":"<div><p>Issues of sustainability have gained interest and priority, examining ways organisations can protect environmental and cultural heritage, whilst addressing stakeholders' needs. Research exploring the role of Augmented Reality (AR) for sustainable tourism development has been limited. This study adopts the Triple Bottom Line (TBL) framework, to explore how AR can improve tourism attraction sustainability and create business benefits beyond enhanced visitor experiences. A UNESCO-recognised small cultural heritage tourism attraction in the UK was selected as a case study. Adopting a stakeholder approach, 50 interviews were conducted and analysed using thematic analysis. This study reveals AR presents strategic opportunities to achieve social, economic, and environmental sustainability, extending the current understanding of the TBL in a small tourism business context. We propose AR as a tool to help tourism attractions ensure their long-term viability and sustainability, and the findings provide important insight into how to achieve this.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71417899","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How temporal contiguity cues influence tourists' purchase intentions: Regulatory focus and double-entry mental accounting perspectives 时间邻近线索如何影响游客购买意愿:监管焦点和复式心理会计视角
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-11-01 DOI: 10.1016/j.tmp.2023.101193
Lingyan Hu , Haiyang Su , Tong Wen
{"title":"How temporal contiguity cues influence tourists' purchase intentions: Regulatory focus and double-entry mental accounting perspectives","authors":"Lingyan Hu ,&nbsp;Haiyang Su ,&nbsp;Tong Wen","doi":"10.1016/j.tmp.2023.101193","DOIUrl":"10.1016/j.tmp.2023.101193","url":null,"abstract":"<div><p>This study explores the impact of temporal contiguity cues on tourists' purchase intention through three experiments. The findings reveal that review valence can moderate the relationship between temporal contiguity cues and purchase intention, while regulatory focus can further moderate the moderating role of review valence, and double-entry mental accounting plays a mediating role. This study resolved the related dispute about the moderating effect of review valence between temporal contiguity cues and purchase intention from the perspective of regulatory focus theory and found a new mechanism based on double-entry mental accounting theory. It helps companies grasp tourist psychology and provide reviews containing different temporal contiguity cues for tourists with different types of regulatory focus to increase performance.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"71417497","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Airline travellers' ethnocentric tendencies and their impact on travellers' behaviours: Extending consumer ethnocentrism to airline services 航空旅客的民族中心主义倾向及其对旅客行为的影响:将消费者民族中心主义扩展到航空服务
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-11-01 DOI: 10.1016/j.tmp.2023.101200
Hany Ragab , Ana I. Polo-Peña , Abeer A. Mahrous
{"title":"Airline travellers' ethnocentric tendencies and their impact on travellers' behaviours: Extending consumer ethnocentrism to airline services","authors":"Hany Ragab ,&nbsp;Ana I. Polo-Peña ,&nbsp;Abeer A. Mahrous","doi":"10.1016/j.tmp.2023.101200","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101200","url":null,"abstract":"<div><p>Although recent political and economic conflicts have highlighted the significant role of ethnocentrism, empirical investigation into the consequences of this concept in the travel and tourism industry, especially airline services, remains under investigation. Therefore, this study aims to develop an integrated scale to capture airline travellers' ethnocentric tendencies that fit with the characteristics of airline services and go beyond the socioeconomic perspective of the existing measures of ethnocentrism<strong>,</strong> as well as to investigate their impact on travellers' behaviours. Data were gathered using questionnaires and were analyzed using EFA, CFA, and SEM. The results showed that the developed multidimensional scale has adequate reliability, validity, and predictability. It also confirmed the significant influence of travellers' ethnocentric tendencies on their perceptions of service quality, perceived value, and loyalty. Nevertheless, these effects were more prominent in travellers' behaviours towards national airlines compared to foreign airlines. The study concludes with implications for airline services marketers.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134655739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How does tourism memory affect revisit decisions? The mediating role of episodic future thinking 旅游记忆如何影响重访决策?情景未来思维的中介作用
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-11-01 DOI: 10.1016/j.tmp.2023.101199
Zhiyue Zhao , Da Shi , Zixuan Huang , Xiyun Liu
{"title":"How does tourism memory affect revisit decisions? The mediating role of episodic future thinking","authors":"Zhiyue Zhao ,&nbsp;Da Shi ,&nbsp;Zixuan Huang ,&nbsp;Xiyun Liu","doi":"10.1016/j.tmp.2023.101199","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101199","url":null,"abstract":"<div><p>Although scholars have explored how memorable tourism experiences affect tourists' behaviour, little research has considered the role of tourism memory from an autobiographical memory phenomenology perspective—particularly negative tourism memories. By combining the notion of mental time travel with the constructive episodic simulation hypothesis, this research proposes a theoretical framework describing the effects of positive and negative tourism memories on revisit intention through episodic future thinking. A questionnaire survey and two experiments jointly revealed that tourists' revisit intentions were stronger when memories of previous visits were positive. Episodic future thinking partly mediated the association between tourism memory valence and revisit intention. Moreover, positive external information could strengthen the effect of episodic future thinking on this intention. Results offer practical guidance on harnessing tourism memory to improve destinations' competitiveness.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134832575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Four shades of Airbnb and its impact on locals: A spatiotemporal analysis of Airbnb, rent, housing prices, and gentrification 爱彼迎的四个阴影及其对当地人的影响:爱彼迎、租金、房价和士绅化的时空分析
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-10-20 DOI: 10.1016/j.tmp.2023.101192
Seonjin Lee , Hany Kim
{"title":"Four shades of Airbnb and its impact on locals: A spatiotemporal analysis of Airbnb, rent, housing prices, and gentrification","authors":"Seonjin Lee ,&nbsp;Hany Kim","doi":"10.1016/j.tmp.2023.101192","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101192","url":null,"abstract":"<div><p>Despite the growing amount of tourism literature examining short-term rentals, few studies have examined their economic impact on locals. This study is unique in that it elucidates Airbnb listings' heterogeneity and reflects spatiotemporal effects in the analysis of their impact on locals. The study revealed that Airbnb has different impacts on local housing markets by their characteristics. Furthermore, this study provides quantitative evidence delineating the relationship between Airbnb and gentrification. Overall, entire home listings by multi-unit hosts were found to exhibit the greatest impact on rent, housing value, and gentrification. The study findings provide practical implications for destinations to implement concrete strategies for balancing the positive and negative impacts of Airbnb.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49760904","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Do companies' risk perceptions affect investor confidence? Evidence from textual risk disclosure in the tourism industry 企业的风险认知会影响投资者的信心吗?旅游业文本风险披露的证据
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-10-20 DOI: 10.1016/j.tmp.2023.101189
Yuyao Feng , Jianping Li , Xiaolei Sun , Guowen Li
{"title":"Do companies' risk perceptions affect investor confidence? Evidence from textual risk disclosure in the tourism industry","authors":"Yuyao Feng ,&nbsp;Jianping Li ,&nbsp;Xiaolei Sun ,&nbsp;Guowen Li","doi":"10.1016/j.tmp.2023.101189","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101189","url":null,"abstract":"<div><p>Few studies have examined tourism risk perception from a company perspective, which can better reflect their real risk situation. Moreover, when companies' risk perception is captured, it can have an impact on investor confidence and lead to abnormal market volatility. Therefore, it is essential to investigate tourism companies' risk perceptions and their effect on investor confidence. For this purpose, we first identify 31 risk perceptions from textual risk disclosures in annual reports using text mining technology. We then construct a panel regression model to assess its influence on investor confidence. This study overcomes the barriers to tourism companies' risk perception identification and effect characterization in data acquisition and technology. This work can enrich the research on tourism risk perception and improve tourism companies' risk management efficiency. The findings suggest that tourism companies should increase their protection against liquidity risk and actively explore international markets to enhance investor confidence.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-10-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49760901","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Fostering employee promotive voice in hospitality: The impact of responsible leadership 在酒店业培养员工的促进声音:负责任领导的影响
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-10-19 DOI: 10.1016/j.tmp.2023.101186
Osman Seray Özkan , Irene Huertas-Valdivia , Burcu Üzüm
{"title":"Fostering employee promotive voice in hospitality: The impact of responsible leadership","authors":"Osman Seray Özkan ,&nbsp;Irene Huertas-Valdivia ,&nbsp;Burcu Üzüm","doi":"10.1016/j.tmp.2023.101186","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101186","url":null,"abstract":"<div><p>Promotive voice refers to employees sharing novel ideas or suggestions aimed at improving the functioning of their work unit or organization. However, in many cases, employees reserve their contribution of constructive ideas for situations where they feel their contributions are acknowledged and appreciated by their managers. The manager's leadership style is therefore of utmost importance in fostering employee voice.</p><p>Responsible leadership has thus become desirable in service contexts, where conflicting interests arise among stakeholders, but little is known about this leadership style in hospitality.</p><p>Drawing on conservation of resources theory, we explore how and when responsible leadership fosters employee promotive voice. A time-lagged survey collected data from 392 five-star hotel employees in Turkey. Testing a moderated mediation model using partial least squares showed that responsible leadership increases employees' relational energy, generating greater promotive voice in hotel settings; furthermore, prevalent law and code climate strengthens responsible leadership's effect on relational energy.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49760896","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dark personality traits and dark tourism sites: Analysis of review generation and consumption behaviors 黑暗人格特征与黑暗旅游网站:评论生成与消费行为分析
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-10-11 DOI: 10.1016/j.tmp.2023.101190
Salman Yousaf , Jong Min Kim
{"title":"Dark personality traits and dark tourism sites: Analysis of review generation and consumption behaviors","authors":"Salman Yousaf ,&nbsp;Jong Min Kim","doi":"10.1016/j.tmp.2023.101190","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101190","url":null,"abstract":"<div><p>The present study is one of the pioneering research attempts to understand the review generation and consumption behavior of tourists with dark personality traits while visiting dark tourist sites. We analyzed 124,074 reviews related to 12 sites of dark touristic interest in the USA, China, India, Poland, Japan, Thailand, and Germany. To control for the city-specific effect, we selected 12 non-dark sites from the same cities as a reference point of comparison. Our findings show that dark tourist sites significantly moderate the review generation and consumption behavior of tourists with dark personality traits. The findings fill the existing theoretical gaps in the dark tourism scholarship, and provide practical implications for destination marketing organizations related to dark tourism sites.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-10-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49730395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Assisting visitor path creation in experiential tourist attractions 协助体验式旅游景点的游客路径创建
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-10-04 DOI: 10.1016/j.tmp.2023.101187
Frederic Ponsignon, Mehdi Amiri-Aref, Renaud Lunardo, Tatiana Bouzdine-Chameeva
{"title":"Assisting visitor path creation in experiential tourist attractions","authors":"Frederic Ponsignon,&nbsp;Mehdi Amiri-Aref,&nbsp;Renaud Lunardo,&nbsp;Tatiana Bouzdine-Chameeva","doi":"10.1016/j.tmp.2023.101187","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101187","url":null,"abstract":"<div><p>The question of how to design the visitor journey in experiential settings has received limited attention in the tourist movement literature. In two related studies conducted at a leading wine tourism museum, it was examined whether experiential attractions should provide assistance to visitors in creating their paths. Study 1, a field experiment, shows that providing assistance is beneficial to visitors because it increases spatial control, hedonic value, and overall satisfaction. Study 2, a simulation model using real-life behavioral data, examines the effects of visitor assistance on operational performance, providing a more nuanced picture. The results enrich the literature focused on identifying the dominant paths taken by visitors and extend the descriptive findings of previous studies by considering the performance implications of the path creation decision. From a management perspective, this research highlights trade-offs between resource utilization, congestion levels, and visitor perceptions that should be considered when determining the most appropriate journey design.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-10-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49707607","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Psychological capital as a source of career adaptability, job satisfaction, and life satisfaction among tour operators and guides during a global crisis 全球危机下旅游经营者和导游职业适应性、工作满意度和生活满意度的心理资本来源
IF 8.7 2区 管理学
Tourism Management Perspectives Pub Date : 2023-10-03 DOI: 10.1016/j.tmp.2023.101188
Yu-Chih Huang , Chun-Chu Chen , Shao Chieh Lin , Hsing-Fen Tang , Jen-Son Cheng
{"title":"Psychological capital as a source of career adaptability, job satisfaction, and life satisfaction among tour operators and guides during a global crisis","authors":"Yu-Chih Huang ,&nbsp;Chun-Chu Chen ,&nbsp;Shao Chieh Lin ,&nbsp;Hsing-Fen Tang ,&nbsp;Jen-Son Cheng","doi":"10.1016/j.tmp.2023.101188","DOIUrl":"https://doi.org/10.1016/j.tmp.2023.101188","url":null,"abstract":"<div><p>This study tests a model that predicates building career adaptability and psychological capital would lead to increased job and life satisfaction during a global crisis. The proposed model is supported by a sample of tour operators and guides participating in the talent cultivation training programs sponsored by the Tourism Bureau of Taiwan during COVID-19. A quantitative research method was employed in this study. A total of 329 valid surveys were obtained. Partial least square structural equation modeling (PLS-SEM) was used for testing research hypotheses. It was also found that marital status has a moderating effect on the relationships of PsyCap, CA, job satisfaction, and life satisfaction. These findings offer ample theoretical and practical implications.</p></div>","PeriodicalId":48141,"journal":{"name":"Tourism Management Perspectives","volume":null,"pages":null},"PeriodicalIF":8.7,"publicationDate":"2023-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49707603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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