{"title":"The corporate digital responsibility (CDR) calculus: How and why organizations reconcile digital and ethical trade-offs for growth","authors":"Nicole Hartley , Werner Kunz , James Tarbit","doi":"10.1016/j.orgdyn.2024.101056","DOIUrl":"10.1016/j.orgdyn.2024.101056","url":null,"abstract":"<div><p>In this digital age, organizations are increasingly reliant on technology to drive business growth and innovation. With this reliance, comes an impetus for firms to responsibly and ethically manage their digital assets and data. In response, Corporate Digital Responsibility (CDR) has been espoused as a means by which firms can address the competing demands of digital innovation and transformation and ethical responsibility. Ultimately, good CDR practices have the potential to safeguard not only firms, but the various stakeholders they interact with across their digital ecosystems. However, it is recognized that the resource investment required to do so, can come at a significant cost. The CDR Calculus has been developed to assist organizations in evaluating the risks and benefits associated with digital and data practices and to determine whether they align with the organization’s CDR objectives. This paper provides a roadmap of how firms can take steps to establish a culture of CDR practice in light of these tensions. We also recognize that external regulation is required, if not needed, to enforce and cement positive CDR practices as firms respond to growing digital demands.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0090261624000299/pdfft?md5=184f9cf73761d5861f6b3cb0f06ea8b0&pid=1-s2.0-S0090261624000299-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141054813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"“With great power comes great responsibility”: Exploring the role of Corporate Digital Responsibility (CDR) for Artificial Intelligence Responsibility in Retail Service Automation (AIRRSA)","authors":"Daniele Scarpi , Eleonora Pantano","doi":"10.1016/j.orgdyn.2024.101030","DOIUrl":"10.1016/j.orgdyn.2024.101030","url":null,"abstract":"<div><p>Scholars conceptualized the role of Corporate Digital Responsibility (CDR) to emphasize the ethical issues unique to the digital context by pushing all the actors involved in developing and integrating digital technologies and related data processing to act ethically and responsibly. However, how to apply AI services more ethically and develop AI equipped with moral/ethical intelligence are still open questions.Accordingly, this paper aims to understand the managerial applications and tools of Corporate Digital Responsibility (CDR) in AI retail service automation to identify the CDR value for consumers and retail managers. We link the five AI intelligence types (verbal-linguistic, logic-mathematical, visual-spatial, social, and speed-processing) to CDR strategies to produce value for retailers and consumers. Specifically, we define intelligent retail service automation, emphasizing actions, tools, and (privacy) concerns, and discuss the role of CDR in AI for intelligent retail service by developing the new concept of Artificial Intelligence Responsibility in Retail Service Automation (AIRRSA). Finally, we provide implications for scholars, managers, and policy-makers while proposing future challenges.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0090261624000032/pdfft?md5=a8372fb554400aff964152f97237deb9&pid=1-s2.0-S0090261624000032-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139515087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Implementing corporate digital responsibility (CDR): Tackling wicked problems for the digital era: Pilot study insights","authors":"Karen Elliott, Jehana Copilah-Ali","doi":"10.1016/j.orgdyn.2024.101040","DOIUrl":"10.1016/j.orgdyn.2024.101040","url":null,"abstract":"","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0090261624000135/pdfft?md5=8c14de483089804156ba5293d8186039&pid=1-s2.0-S0090261624000135-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140090613","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Responsible algorithmic decision-making","authors":"Christoph F. Breidbach","doi":"10.1016/j.orgdyn.2024.101031","DOIUrl":"10.1016/j.orgdyn.2024.101031","url":null,"abstract":"<div><p>Algorithmic decision-making - the use of computational methods that enable machines to automatically complete tasks and/or make decisions - is emerging as a critical source of competitive advantage for organizations. However, despite many benefits, there is an inherent dark side associated with it that can manifest issues ranging from a loss of privacy for individuals to societal power imbalance. Managers and policymakers alike need to be able to understand potentially unethical consequences that can arise from algorithmic decision-making before they can fully manifest. This article aims to support this undertaking by identifying, analysing, and explaining the challenges that can arise from algorithmic decision-making, and by contributing a seven-step roadmap to those wanting to responsibly implement and benefit from algorithms today.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0090261624000044/pdfft?md5=9e5e1e15c6d1b43fc32cb009c7943091&pid=1-s2.0-S0090261624000044-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139582253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Zixuan Mia Cheng , Francesca Bonetti , Anouk de Regt , Joel Lo Ribeiro , Kirk Plangger
{"title":"Principles of responsible digital implementation: Developing operational business resilience to reduce resistance to digital innovations","authors":"Zixuan Mia Cheng , Francesca Bonetti , Anouk de Regt , Joel Lo Ribeiro , Kirk Plangger","doi":"10.1016/j.orgdyn.2024.101043","DOIUrl":"10.1016/j.orgdyn.2024.101043","url":null,"abstract":"<div><p>Organizations are readily implementing innovative technological solutions, including artificial intelligence (AI) and robotics, to remain competitive. However, these implementations often disrupt the existing routines and practices of stakeholders that are critical for organizational performance and success. If stakeholders are not part of the implementation decision process, the technological disruption may induce stakeholder resistance that may potentially lead to organization-wide turbulence. Addressing this scenario, this paper conceptualizes six principles of responsible digital implementations to develop operational resilience facilitated by discursive channels between organizational leadership and stakeholders. We close by outlining an action plan that provides guidance for managers considering implementing digital technologies, as well as suggest some potential fruitful future areas of research.</p></div>","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0090261624000160/pdfft?md5=6a4a84aaba81d662ff4c494b000babe7&pid=1-s2.0-S0090261624000160-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140091570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Impact of machine learning on personnel selection","authors":"Emily D. Campion, MICHAEL A. Campion","doi":"10.1016/j.orgdyn.2024.101035","DOIUrl":"https://doi.org/10.1016/j.orgdyn.2024.101035","url":null,"abstract":"","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139875612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sandra L. Fisher, Silvia Bonaccio, Catherine E. Connelly
{"title":"AI-based tools in selection: Considering the impact on applicants with disabilities","authors":"Sandra L. Fisher, Silvia Bonaccio, Catherine E. Connelly","doi":"10.1016/j.orgdyn.2024.101036","DOIUrl":"https://doi.org/10.1016/j.orgdyn.2024.101036","url":null,"abstract":"","PeriodicalId":48061,"journal":{"name":"Organizational Dynamics","volume":null,"pages":null},"PeriodicalIF":2.0,"publicationDate":"2024-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139826845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}