Journal of Organizational Change Management最新文献

{"title":"Developing and validating a scale for entrepreneurial marketing orientations: EMICO framework and its impact on business performance in startups","authors":"Anshita Yadav, Justin Paul, Sanchita Bansal, Amogh Talan","doi":"10.1108/jocm-11-2023-0461","DOIUrl":"https://doi.org/10.1108/jocm-11-2023-0461","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Although marketing is essential for a firm’s survival and growth, a set of entrepreneurial strategic orientations may help it gain a competitive advantage. Entrepreneurial marketing (EM) is critical for growing businesses to succeed in today's fast-paced industry. The present study aims to measure the role of EM on the business performance (BP) of Indian startups.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>For this purpose, a thorough literature review was conducted to develop a scale from the proposed conceptual framework – EMICO by Jones and Rowley (2009b). To assess the reliability and validity of the scale (62 items), the data are analyzed by employing partial least square-structural equation modeling (PLS-SEM).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The scale is empirically tested, and the results lead to discussions. The results show the positive impact of entrepreneurial orientation (EO), marketing orientation (MO), innovation orientation (IO) and customer orientation (CO) on the BP of the startups. The paper concludes by suggesting managerial and practical implications, also providing future research agenda.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Our objective is to address the existing dearth of comprehensive scales for evaluating EM by undertaking a rigorous statistical approach. Notably, our research represents the pioneering effort in adopting the EMICO framework and subsequently formulating and empirically validating a robust scale specifically tailored for nascent or small-scale startups within the Indian context.</p><!--/ Abstract__block -->","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-09-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142249170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"School principals’ resistance to change: a multilevel analysis of individual factors and contextual conditions","authors":"Cyrill Julian Kalbermatten, Adrian Ritz","doi":"10.1108/jocm-01-2024-0051","DOIUrl":"https://doi.org/10.1108/jocm-01-2024-0051","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this paper is to study the relationship between the attitudes of principals, municipality-specific aspects of reform implementation, and principals’ resistance to change.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The collected data are based on a multi-level structure. The levels of analysis are at the school level (school principal) and at the municipality level. Therefore, the research question posed in this study is examined using a quantitative multi-level analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results show that both the personal attitudes of school principals and adjustments made by the school presidency of the municipality affect the school principals’ willingness to change.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The study’s focus on schools limits the ability to generalize the results to apply to other organizations. Nevertheless, schools are an important object of study for change management research because they share crucial organizational characteristics with other organizations in the public sector.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>Studies that have looked at the change reactions of leaders in the public school sector have rarely examined individual and collective factors together. We focus on both, since the municipalities in many countries have a certain amount of leeway in implementing reforms, meaning that their involvement is of central importance for a successful change process.</p><!--/ Abstract__block -->","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142205578","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"A systematic literature review on the network perspective and resource interaction: where are we now and where should we go?","authors":"Catarina Pereira Morais, João Ferreira, Shital Jayantilal","doi":"10.1108/jocm-05-2024-0254","DOIUrl":"https://doi.org/10.1108/jocm-05-2024-0254","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The study aims to advance the current state-of-the-art and identify the main theories, methodologies and research gaps. In this article, we examine the network perspective on resource interaction in management, systematically reviewing 92 published articles in peer-reviewed journals from 2013 to 2023.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This systematic literature review is a methodical, transparent and replicable approach to choosing and evaluating scientific works. We have analyzed and combined all the available evidence, giving a comprehensive overview of the current state of the literature.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The subject is still under development in the literature, so there are still some research gaps, such as lack of information about markets and competitiveness. The main thematic groups we found included the firm’s social media, business performance, innovation in organizations, social media and big data, network analysis and artificial intelligence.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>It is important to note that the subject is still under development in the literature, so there are still some research gaps, such as some lack of information about markets and competitiveness, the online presence of luxury brands and the impact of technology on their performance, which is not approached in the literature; some companies find it challenging to adopt new technologies; what level of technology and academic specialization is needed to measure performance; how to measure the level of credibility of information shared on the internet and the psychological impact of artificial intelligence on future generations and communication.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>Managers can use this study to improve network strategies for better communication with diverse stakeholders and adopting new technologies, especially to enhance skills among older generations. Networks play a crucial role in fostering social capital among firms, facilitating knowledge management and improving the quality of processes. The resilience of business networks serves as a mediator between responsible innovation and a company's performance. Managers may consider expanding the use of networks to other areas of management to promote organizational collaboration and professional networking. Employees can also act as brand ambassadors for their organizations, helping to establish informal networks and increase visibility.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>An integrative framework and a future research agenda are presented, with the potential to advance our understanding in this field.</p><!--/ Abstract__block -->","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-09-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142205584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"“I am served by a Robot!”: internal antecedents of customer acceptance of robotic hotel-service agents","authors":"Sladjana Cabrilo, Rosanna Leung, Fu-Sheng Tsai, Sven Dahms","doi":"10.1108/jocm-08-2023-0315","DOIUrl":"https://doi.org/10.1108/jocm-08-2023-0315","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study explores how customers' individual characteristics and perceptions affect acceptance of service robots as a hotel workforce. The Interactive Technology Acceptance Model (iTAM) has inspired us to investigate effects of customers' technological self-efficacy, perceived interactivity, sense of utility, and enjoyment-level of acceptance related to hotel-service robots as staff.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Data were collected from 224 customers via an online questionnaire conducted in the period April–June 2022 by convenience sampling, and then analyzed by using partial least squares – structural equation modeling (PLS-SEM).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings show that customers' technological self-efficacy and perceived interactivity with service robots enhances perceived usefulness and perceived enjoyment, serving as functional and emotional value components of service robots. They also demonstrate that robot's interactivity outweighs other robot's value components, such as perceived usefulness and perceived enjoyment for acceptance of service robots as employees in hotels.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>While empirically validating the iTAM, this study emphasizes service robot interactivity as the most important aspect for customers' acceptance, and it adds a new perspective regarding the underexplored role of the customer-robot interface. Combining specific dimensions from different technology acceptance models (functional/socio-emotional/relational; utilitarian/hedonic) the study contributes to the service robot literature currently missing a more holistic understanding of consumers' experience and adoption drivers, and it provides managerial guidance on how to successfully implement service robots in hotel environments.</p><!--/ Abstract__block -->","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142205603","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How can companies handle paradoxes to enhance trust in artificial intelligence solutions? A qualitative research","authors":"Zoltán Bakonyi","doi":"10.1108/jocm-01-2023-0026","DOIUrl":"https://doi.org/10.1108/jocm-01-2023-0026","url":null,"abstract":"PurposeExploring trust's impact on AI project success. Companies can't leverage AI without employee trust. While analytics features like speed and precision can build trust, they may also lower it during implementation, leading to paradoxes. This study identifies these paradoxes and proposes strategies to manage them.Design/methodology/approachThis paper applies a grounded theory approach based on 35 interviews with senior managers, users, and implementers of analytics solutions of large European companies.FindingsIt identifies seven paradoxes, namely, knowledge substitution, task substitution, domain expert, time, error, reference, and experience paradoxes and provides some real-life examples of managing them.Research limitations/implicationsThe limitations of this paper include its focus on machine learning projects from the last two years, potentially overlooking longer-term trends. The study's micro-level perspective on implementation projects may limit broader insights, and the research primarily examines European contexts, potentially missing out on global perspectives. Additionally, the qualitative methodology used may limit the generalizability of findings. Finally, while the paper identifies trust paradoxes, it does not offer an exhaustive exploration of their dynamics or quantitative measurements of their strength.Practical implicationsSeveral tactics to tackle trust paradoxes in AI projects have been identified, including a change roadmap, data “load tests”, early expert involvement, model descriptions, piloting, plans for machine-human cooperation, learning time, and a backup system. Applying these can boost trust in AI, giving organizations an analytical edge.Social implicationsThe AI-driven digital transformation is inevitable; the only question is whether we will lead, participate, or fall behind. This paper explores how organizations can adapt to technological changes and how employees can leverage AI to enhance efficiency with minimal disruption.Originality/valueThis paper offers a theoretical overview of trust in analytics and analyses over 30 interviews from real-life analytics projects, contributing to a field typically dominated by statistical or anecdotal evidence. It provides practical insights with scientific rigour derived from the interviews and the author's nearly decade-long consulting career.","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141919644","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How can companies handle paradoxes to enhance trust in artificial intelligence solutions? A qualitative research","authors":"Zoltán Bakonyi","doi":"10.1108/jocm-01-2023-0026","DOIUrl":"https://doi.org/10.1108/jocm-01-2023-0026","url":null,"abstract":"PurposeExploring trust's impact on AI project success. Companies can't leverage AI without employee trust. While analytics features like speed and precision can build trust, they may also lower it during implementation, leading to paradoxes. This study identifies these paradoxes and proposes strategies to manage them.Design/methodology/approachThis paper applies a grounded theory approach based on 35 interviews with senior managers, users, and implementers of analytics solutions of large European companies.FindingsIt identifies seven paradoxes, namely, knowledge substitution, task substitution, domain expert, time, error, reference, and experience paradoxes and provides some real-life examples of managing them.Research limitations/implicationsThe limitations of this paper include its focus on machine learning projects from the last two years, potentially overlooking longer-term trends. The study's micro-level perspective on implementation projects may limit broader insights, and the research primarily examines European contexts, potentially missing out on global perspectives. Additionally, the qualitative methodology used may limit the generalizability of findings. Finally, while the paper identifies trust paradoxes, it does not offer an exhaustive exploration of their dynamics or quantitative measurements of their strength.Practical implicationsSeveral tactics to tackle trust paradoxes in AI projects have been identified, including a change roadmap, data “load tests”, early expert involvement, model descriptions, piloting, plans for machine-human cooperation, learning time, and a backup system. Applying these can boost trust in AI, giving organizations an analytical edge.Social implicationsThe AI-driven digital transformation is inevitable; the only question is whether we will lead, participate, or fall behind. This paper explores how organizations can adapt to technological changes and how employees can leverage AI to enhance efficiency with minimal disruption.Originality/valueThis paper offers a theoretical overview of trust in analytics and analyses over 30 interviews from real-life analytics projects, contributing to a field typically dominated by statistical or anecdotal evidence. It provides practical insights with scientific rigour derived from the interviews and the author's nearly decade-long consulting career.","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2024-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141918985","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Processing paradoxes through chiasmic organising – the contribution of Merleau-Ponty process-oriented philosophy for a post-dualistic approach towards paradoxes in organisations","authors":"Wendelin M. Küpers","doi":"10.1108/jocm-03-2024-0140","DOIUrl":"https://doi.org/10.1108/jocm-03-2024-0140","url":null,"abstract":"PurposeThis paper aims to critically examine traditional approaches to paradoxes and propose a new approach and perspective that views “chiasmic” organizing as a intertwining combination of structure and processes that facilitate the handling of multiple interrelations for processing paradoxes and harness their creative potential in organizations.Design/methodology/approachEmploying a cross-disciplinary approach, a literature review and a critical lens, along with conceptual work (typology), are used to identify problems and deficiencies in existing research on paradoxes. Specifically, it draws on Merleau-Ponty's process-oriented phenomenology and post-Cartesian ontology to gain a comprehensive understanding of post-dualistic forms of chiasmic organizing and its relationship with paradoxical phenomena.FindingsThe process-oriented phenomenology and post-Cartesian ontology used in this article offer valuable insights and a critical approach to comprehend post-dualistic forms of chiasmic organizing in relation to paradoxes. This understanding can help in tapping into the energizing and creative potential of paradoxes. The paper also highlights the significance of the “in(ter)-between” as a reversible principle in chiasmic organizing and proposes some implications.Research limitations/implicationsLimitations and implications of this study are identified and discussed.Practical implicationsThe paper offers practical implications for organizations in processing paradoxes.Originality/valueThis paper contributes to the existing literature by providing a conceptual critique and proposing a novel understanding of chiasmic organizing as an intertwining structure and mediating processes by employing a process-oriented phenomenology and post-Cartesian ontology. It also offers innovative ways to approach paradoxes and tap into their creative potentials, which can bring about change in organizations.","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141924390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"How does paradoxical leadership affect employee adaptive performance? A moderated mediation model","authors":"Le Tan, Po Hao, Hanyu Gao, Agnieszka Wojtczuk-Turek","doi":"10.1108/jocm-03-2024-0152","DOIUrl":"https://doi.org/10.1108/jocm-03-2024-0152","url":null,"abstract":"PurposeDrawing on the paradox perspective and the Job Demands-Resources Model (JD-R), we investigate how paradoxical leadership behavior (PLB) affects employee adaptive performance.Design/methodology/approachConducted a multi-wave field study with a sample of 64 leaders and 224 subordinates (study 1), and a quasi-experiment involving 156 participants (study 2). The collected data were analyzed using ANOVA and HLM techniques.FindingsBoth studies reveal that (1) PLB exhibits a positive association with employee adaptive performance, (2) employee paradox mindset and role stress partly mediated the relationship between PLB and employee adaptive performance, (3) the indirect effects of PLB on employee adaptive performance through employee paradox mindset and role stress are moderated by employee gender-role identity (GRI).Originality/valueThis research developed a moderated mediation model to examine the potential impact of PLB on employee adaptive performance, which contributes to the literature by integrating the paradox perspective and emphasizing the effectiveness of combining “top-down” and “bottom-up” leadership approaches. Moreover, we elucidate the underlying mechanisms through which PLB facilitates employees in effectively managing work role tensions to enhance adaptive performance Finally, this study also extends the investigation of the contextual efficacy of PLB by incorporating GRI as a moderator.","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2024-08-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141922927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Unveiling organizational consciousness: a conceptual framework for nurturing thriving organizations","authors":"Muhammad Ajmal, Azmat Islam, Zeenat Islam","doi":"10.1108/jocm-06-2023-0220","DOIUrl":"https://doi.org/10.1108/jocm-06-2023-0220","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This article aims to tackle the organization's problems with a new paradigm of organizational consciousness by developing a framework.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The Phenomenological and Framework Synthesis approach is used to develop the conceptual framework for organizational consciousness.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The research article highlights organizational consciousness's implications for long-term sustainable success. It emphasizes the positive impact of conscious organizations on stakeholder well-being and the resolution of environmental and social problems.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The organizational consciousness framework encompasses the collective awareness, values, and purpose that guide an organization's actions and decisions. The framework emphasizes aligning organizational values, needs, and goals with all stakeholders' social, environmental, and well-being. It highlights the interconnectedness of stakeholders and encourages a system-thinking perspective. Furthermore, it acknowledges the role of individual and group consciousness in driving organizational transformation. It discusses the pathway to organizational success through conscious practices, emphasizing value creation beyond monetary gain. It explores the role of conscious leadership, innovative and continuous learning, and adaptation in fostering conscious organizations.</p><!--/ Abstract__block -->","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-08-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141948227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Potential exit strategies of entrepreneurs operating micro and small family businesses and non-family businesses in Poland","authors":"Izabela Koładkiewicz, Marta Wojtyra-Perlejewska","doi":"10.1108/jocm-11-2023-0493","DOIUrl":"https://doi.org/10.1108/jocm-11-2023-0493","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study investigates whether a firm’s character as a mature micro and small family or non-family business may impact the managing owner’s choice of a potential exit strategy.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The empirical evidence was provided through a sample of 302 entrepreneurs (170 respond-ents from mature micro and small family businesses and 132 from non-family businesses) who participated in a survey on potential exit strategies.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The primary finding indicates that there is no significant difference in exit strategy preferences between family and non-family entrepreneurs from mature micro and small-sized firms. It was found that both groups of entrepreneurs mostly opt for internal succession.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper presents a novel perspective, demonstrating that while non-family firms are not typically anticipated to adopt the same exit strategies as family firms, they may still opt for internal succession. Furthermore, we provide an insight into potential exit strategy decisions made in smaller firms, which have been less frequently analyzed compared to larger firms in the field of entrepreneurial exit.</p><!--/ Abstract__block -->","PeriodicalId":47958,"journal":{"name":"Journal of Organizational Change Management","volume":null,"pages":null},"PeriodicalIF":2.8,"publicationDate":"2024-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141737280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}