Tourism Review最新文献

{"title":"Sustainability in European luxury tourism companies: an analysis of practices and managerial perspectives","authors":"Francesc Romagosa, Esteve Dot, Anja Mlakar, Mitja Gorenak","doi":"10.1108/tr-03-2024-0193","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0193","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to present findings from a preliminary study aimed at investigating sustainability practices and managerial perceptions within European luxury tourism companies. The study addressed two key research questions: What is the present state of sustainability practices in the luxury tourism sector? What are the managers' perspectives and the prevailing trends in the adoption of sustainable approaches?</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study used a mixed methods approach to gather data from a diverse range of European luxury tourism companies. The survey and the interview of companies’ representatives encompassed various organisational types engaged in different tourism activities, allowing for a comprehensive exploration of sustainability practices within the sector. Organisational characteristics, such as size, turnover and location, were considered to ensure a representative sample.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings of the study reveal a robust commitment to environmental, social and economic sustainability across the luxury tourism industry. Despite variations in organisational characteristics, including size, turnover and location, the study identified a lack of significant differences in sustainability practices, indicating a noteworthy homogeneity within the sector. The findings also show that a high percentage of companies hold sustainability certifications and share an emphasis on authenticity, local engagement and economic profitability.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The study's sample size may limit the generalisability of the findings. A larger sample size would enhance the study's robustness and allow for more comprehensive insights into sustainability practices within the luxury tourism sector. The study's focus on European luxury tourism companies may limit its applicability to other regions or contexts.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the existing literature by providing insights into sustainability practices and managerial perspectives within the European luxury tourism sector. The study offers original insights into the current state of sustainability in luxury tourism and highlights opportunities for further research and refinement of sustainability initiatives within the sector.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本文介绍了一项初步研究的结果, 该研究旨在调查欧洲豪华旅游公司的可持续发展实践和管理观念。该研究解决了两个关键的研究问题：豪华旅游业可持续发展实践的现状如何？在采用可持续方法方面, 管理者的观点和当前趋势是什么？</p><!--/ Abstract__block -->\u0000<h3>设计/方法/途径</h3>\u0000<p>该研究采用混合方法从各种欧洲豪华旅游公司收集数据。调查和对公司代表的采访涵盖了从事不同旅游活动的各种组织类型, 从而可以全面探索该行业的可持续发展实践。考虑了组织特征, 如规模、营业额和地点, 以确保样本具有代表性。</p><!--/ Abstract__block -->\u0000<h3>结果</h3>\u0000<p>该研究的结果表明, 整个豪华旅游业对环境、社会和经济可持续性做出了坚定的承诺。尽管组织特征（包括规模、营业额和地点）存在差异, 但该研究发现可持续发展实践缺乏显著差异, 表明该行业内部存在值得注意的同质性。调查结果还显示, 很高比例的公司持有可持续发展认证, 并强调真实性、当地参与度和经济盈利能力。</p><!--/ Abstract__block -->\u0000<h3>研究限制/影响</h3>\u0000<p>这项研究的样本量可能会限制","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142596704","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Service robot acceptance: agenda for tourism and hospitality research","authors":"Qiurong Chen, Dan Huang, Mingjie Miao","doi":"10.1108/tr-03-2024-0159","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0159","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to provide insights and guidance for future research on service robot acceptance in the tourism and hospitality (T&H) domain through a comprehensive literature review.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A total of 249 journal articles, retrieved from the Scopus and Web of Science databases, were reviewed using an inductive analysis method.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Since its emergence in 2008, the topic of robot acceptance has gained significant attention, especially after 2019. The research assesses the current state of research, methodologies used, theoretical foundations and antecedents influencing acceptance. Five categories of antecedents affecting acceptance were systematically identified: robot design factors, individual/organisational factors, situational factors, appraisal factors and affective factors.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study provides a comprehensive overview of the current landscape of service robot acceptance research. It offers insights and theoretical directions to advance research in the T&H domain.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究旨在通过全面的文献综述, 为未来旅游与酒店(T&H)领域服务机器人接受的研究提供见解与指导。</p><!--/ Abstract__block -->\u0000<h3>方法</h3>\u0000<p>本文采用归纳分析法对检索自Scopus和Web of Science数据库的249篇期刊文章进行分析。</p><!--/ Abstract__block -->\u0000<h3>结果</h3>\u0000<p>自2008年出现第一篇研究机器人接受的文章以来, 机器人接受话题得到了极大关注, 尤其是在2019年之后。本研究评估了研究现状、方法、理论基础及影响接受的前因。系统性地归纳出影响机器人接受的五类前因：机器人设计、个体与组织、情境、评价及情感因素。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>本研究全面概述了服务机器人接受研究的现状, 为推进旅游与酒店领域的研究进展提供了深刻见解与理论指导。</p><!--/ Abstract__block -->\u0000<h3>Propósito</h3>\u0000<p>Este estudio tiene como objetivo proporcionar ideas y orientación para futuras investigaciones sobre la aceptación de robots de servicio en el ámbito del turismo y la hospitalidad (T&H) a través de una extensa revisión de la literatura.</p><!--/ Abstract__block -->\u0000<h3>Diseño/metodología/enfoque</h3>\u0000<p>Se revisaron un total de 249 artículos académicos, obtenidos de las bases de datos Scopus y Web of Science, utilizando un método de análisis inductivo.</p><!--/ Abstract__block -->\u0000<h3>Hallazgos</h3>\u0000<p>Desde su aparición en 2008, el tema de la aceptación de robots ha recibido una atención significativa, especialmente después de 2019. La investigación evalúa el estado actual de la investigación, las metodologías empleadas, las bases teóricas y los factores que influyen en la aceptación. Se identificaron de manera sistemática cinco categorías de antecedentes que afectan la aceptación: factores de diseño del robot, factores individuales/organizacionales, factores situacionales, factores de evaluación y factores afectivos.</p><!--/ Abstract__block -->\u0000<h3>Originalidad/valor</h3>\u0000<p>Este estudio proporciona una visión integral del panorama actual del panorama actual de la investigación sobre la aceptación de robots de servicio. Ofrece ideas y direcciones teóricas para avanzar en la investig","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142588676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Carbon offset payment intentions in aviation industry: Altruism vs. Egoism and airline sustainability","authors":"Pengfei Deng, Peng Zheng, Dan Xie","doi":"10.1108/tr-04-2024-0324","DOIUrl":"https://doi.org/10.1108/tr-04-2024-0324","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The issue of excessive carbon emissions continues to be a critical global challenge. As a prominent mode of transportation for long-distance travel, aircraft is widely acknowledged as a significant source of these emissions. Carbon offset initiatives function as ecological measures, helping to reduce the negative environmental impact. This study aims to explore how benefit appeals (BA) within the aviation industry impact tourists’ carbon offset payment intentions (COPIt).</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>In Studies 1 and 2, scenario-based experiments were conducted to explore how goal framing (GF) and (BA) interact to influence COPIt. Study 2 further investigated the mediating roles of moral responsibility and trust in airlines within this interaction. Study 3 used real-world surveys to examine the moderating influence of moral elevation, thereby supporting the interactive effects and mediation mechanisms identified in the earlier studies.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Across three studies, the authors consistently identified pivotal factors shaping COPIt in the context of air travel. Study 1 revealed that the combination of BA and GF significantly impacts COPIt, with egoistic appeals linked to loss framing and altruistic appeals connected to gain framing being particularly effective in encouraging COPIt. Study 2 extended these insights by showing that moral responsibility and trust in airlines serve as mediators between BA, GF and COPIt. In Study 3, moral elevation was found to moderate the influence of BA and GF on both moral responsibility and COPIt, deepening the understanding of these dynamics.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study expands the range of factors affecting COPIt and delves into the underlying mechanisms through which BA and GF shape COPIt. Additionally, it advances current understanding by revealing the intricate processes influenced by moral elevation. The findings not only contribute to the existing knowledge on COPIt determinants but also offer practical guidance for the aviation industry and related sectors in promoting tourists’ participation in carbon offset programs.</p><!--/ Abstract__block -->\u0000<h3>研究目的</h3>\u0000<p>本研究探讨航空业中不同利益诉求（利他 vs. 利己）和目标框架（收益 vs. 损失）如何影响游客的碳补偿支付意向, 以应对航空业作为主要碳排放源的环境挑战。</p><!--/ Abstract__block -->\u0000<h3>设计/方法</h3>\u0000<p>通过三项实验分析利益诉求与目标框架对碳补偿支付意向的影响, 前两项研究探讨利益诉求与目标框架的交互作用以及道德责任感和信任的中介作用, 第三项在机场调研中考察道德提升感的调节作用。</p><!--/ Abstract__block -->\u0000<h3>发现</h3>\u0000<p>结果显示, 利他诉求与收益框架、利己诉求与损失框架的匹配显著提高游客的支付意向, 道德责任感和信任为中介, 且道德提升感调节了这一影响。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>本研究丰富了碳补偿支付意向的理论, 揭示利益诉求与目标框架的交互作用机制, 并为航空业提供了有效推动碳补偿项目的实践建议。</p><!--/ Abstract__block -->\u0000<h3>Objetivo del studio</h3>\u0000<p>Este estudio analiza cómo los intereses (altruismo vs. egoísmo) y el marco objetivo (ganancia vs. pérdida) influyen en la intención de pago de compensación de carbono de los turistas en la industria aérea.</p><!--/ ","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142541147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"From mass marketing to personalized digital marketing in tourism: a 2050 horizon paper","authors":"Metin Kozak, Antonia Correia","doi":"10.1108/tr-03-2024-0169","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0169","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The academic background of tourism marketing dates back to the 1960s. There had been a slight increase in its capacity until the early 1990s. However, since then, it has boomed, reaching thousands of scientific journal articles and tens of scientific books published only in English each year. Therefore, this study aims to present how tourism marketing has progressed academically within the past 60 years over four waves and how this progress may move forward as the next wave.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A bibliometric analysis grounds this study, which characterizes the past and present of tourism marketing research and anticipates the future. Content analysis, such as word clouds and social network analysis, was adopted to identify topic clusters and their connections. A total of 9,239 articles published between 1969 and 2024 were extracted from Scopus. Software packages such as VOSviewer were used to determine connections within topics.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The authors have assessed the findings broadly. Four waves were from the late 1960s to the first quarter of 2000. In spite of the limited size of papers at the early stage, the last wave saw a boom and a diversified number and category of subjects studied. In each wave, new subjects were added to broaden the picture.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The discussion of findings is based only on those scientific papers published in English since 1969 but excludes the whole list of textbooks. Subsequent research should also consider all papers and textbooks released in different languages to have the broadest picture assessment worldwide.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The study conveys various suggestions for industry practitioners and policymakers to focus on carefully assessing trends in marketing tourism services and how these may be shaped shortly. This may help practitioners and policymakers redesign their services and marketing strategies in light of future developments.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study continues a recent study published by Kozak (2023) that has been elaborated, particularly from the industry perspective. The current study examines the academic profile of all subjects investigated in the case of tourism marketing, but mainly in an academic sense. Accordingly, this paper outlines the facts and trends researchers may follow throughout the research frame published in the past six decades.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>旅游营销的学术背景可以追溯到20世纪60年代。在20世纪90年代初之前, 旅游营销的研究能力有所提升, 但增幅有限。然而, 自那时起, 旅游营销领域迅速发展, 每年仅用英文发表的期刊文章已达到数千篇, 出版的书籍也达到了数十本。因此, 本研究旨在展示过去60年内旅游营销研究在学术上的发展历程, 分为四个浪潮, 并探讨未来可能出现的下一个发展浪潮。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/途径</h3>\u0000<p>本研究以文献计量分析为基础, 描述了旅游营销研究的过去和现在, 并预测了未来的发展。采用内容分析方法, 如词云和社交网络分析, 确定了主题集群及其相互联系。从Scopus数据库中提取了1969年至2024年间发表的9,239篇文章, 并使用VOSview","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142490864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Blind indoor navigation app for enhancing accessible tourism in smart cities","authors":"Paraskevi Theodorou, Apostolos Meliones, Kleomenis Tsiligkos, Michael Sfakianakis","doi":"10.1108/tr-02-2024-0123","DOIUrl":"https://doi.org/10.1108/tr-02-2024-0123","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>People with visual impairments or blindness (PwVIB) are mostly excluded from tourism activities. Despite the rise of assistive technology (AT) solutions in Tourism, acceptance remains low because of the difficulty of providing the right functionality, effectiveness and usability. Arguably, it can be said that disability-oriented training can affect the latter two and, therefore, an AT solution’s acceptance. This paper aims to contribute to the theory development and conceptualization of technology acceptance of AT solutions in Tourism by studying, in the context of the Unified Theory of Acceptance and Use of Technology (UTAUT), the effects of training PwVIB on using AT solutions. This study presents the effects of training on the tourism behavior of PwVIB and provides valuable information to the stakeholders.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Questionnaire data collected from 128 PwVIB after evaluating an AT were subjected to exploratory and confirmatory factor analysis and structural equation modeling followed by post-evaluation interviews. The used application, called BlindMuseumTourer, enables high-precision autonomous indoor navigation for PwVIB in tourist places like museums and places of health care.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results of this study indicate the partial satisfaction of the extended model validating the importance of performance expectancy and training (the new factor) in predicting the behavioral intention of PwVIB tourists toward using ATs during their tourist activities. This suggests that practitioners have to provide performant technological solutions accompanied by special training sessions for improved engagement and satisfaction.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This study contributes to the UTAUT theory in the context of Tourism for PwVIB by adding a new factor and replacing two moderator variables. To the best of the authors’ knowledge, no similar work is studying AT acceptance by PwVIB in the tourism literature. Furthermore, the validation process used a novel indoor navigation application, demonstrating its effectiveness in the Tactual Museum of Greece.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>视障或失明人士（PwVIB）大多被排除在旅游活动之外。尽管辅助技术（AT）解决方案在旅游业中兴起, 但由于难以提供适当的功能、有效性和可用性, 接受度仍然很低。可以说, 以残疾为导向的培训会影响后两者, 从而影响对辅助技术解决方案的接受程度。本文旨在通过在技术接受和使用统一理论（UTAUT）的背景下, 研究培训 PwVIB 对使用 AT 解决方案的影响, 为旅游行业对 AT 解决方案的技术接受的理论发展和概念化做出贡献。本研究将介绍培训对 PwVIB 旅游行为的影响, 并为利益相关者提供有价值的信息。</p><!--/ Abstract__block -->\u0000<h3>研究方法</h3>\u0000<p>对 128 名无身份者在评估了辅助设施后收集的问卷数据进行了探索性因素分析、确认性因素分析和结构方程模型分析, 然后进行了评估后访谈。所采用的应用程序名为 “BlindMuseumTourer”, 可在博物馆和医疗场所等旅游景点为 PwVIB 提供高精度的自主室内导航。</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>结果表明, 扩展模型的部分结果验证了性能预期和培训（新因素）在预测无障碍游客在旅游活动中使用自动视听设备的行为意向方面的重要性。这表明, 从业人员必须提供性能优越的技术解决方案, 并辅以专门的培训课程, 以提高参与度和满意度。</p><!--/ Abstract__block -->\u0000<h3>原创性</h3>\u0000<p>本研究通过增加一个新因素和替换两个调节变量, 为UTAUT 理论在无障碍游客旅游方面的应用做出了贡献。据我们所知, 在旅游文献中, 还没有类似的工作是研究 PwVIB ","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444510","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The impact of green knowledge and sustainability on green travel intentions through the lens of theory of reasoned goal pursuit","authors":"The-Bao Luong","doi":"10.1108/tr-03-2024-0206","DOIUrl":"https://doi.org/10.1108/tr-03-2024-0206","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to investigate the factors influencing green travel intentions within the tourism sector. By examining the moderating effect of green knowledge within the theory of reasoned goal pursuit (TRGP) framework, the research aims to enhance understanding of green travel decision-making and contribute to the development of strategies that promote sustainable travel practices in Vietnam and beyond.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Drawing upon the TRGP, a conceptual framework is developed to understand the relationships among active procurement goals, active approval goals, attitudes toward green travel, subject norms, green travel motivation, perceived behavioral control and green travel intention. The study adopts a quantitative research design and collects data from a sample of 544 Vietnamese tourists through a survey instrument.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The relationships between TRGP variables are discovered and confirmed in the context of ecotourism. Furthermore, the moderating roles of green knowledge are also investigated, directly contributing to sustainable tourism through the lens of TRGP.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The study's exploration of green travel intention and the role of green knowledge contributes to theoretical frameworks and underscores the significance of environmental education in fostering sustainable travel behaviors. Stakeholders in the Vietnamese tourism sector can benefit from practical insights by focusing on eco-friendly accommodations and responsible tour packages. Leveraging social influence and educational campaigns may further encourage sustainable travel practices among Vietnamese tourists, enhancing their inclination toward environmentally conscious behaviors.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The research underscores the importance of interventions that target goal-oriented factors, positive attitudes, social norms, perceived control and green knowledge in molding sustainable travel behaviors. These insights provide a foundation for tourism stakeholders to tailor strategies such as environmental education programs and supportive policies to promote sustainable tourism practices among Vietnamese tourists effectively.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究旨在探究影响旅游业中绿色旅行意图的因素。通过在理性目标追求理论（TRGP）框架内审视绿色知识的调节效应, 研究旨在增进对绿色旅行决策制定的理解, 并为推动越南及其他地区的可持续旅行实践发展贡献力量。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/途径</h3>\u0000<p>本研究基于理性目标追求理论（TRGP）, 建立概念框架, 以了解积极采购目标、积极批准目标、对绿色旅游的态度、主观规范、绿色旅游动机、知觉行为控制和绿色旅游意向之间的关系。本研究采用定量研究方式, 通过问卷调查的设计, 共收集了544名越南旅客数据。</p><!--/ Abstract__block -->\u0000<h3>发现</h3>\u0000<p>在生态旅游的背景下, 发现并确认了TRGP中各变量之间的关系。此外, 还调查了绿色知识的调节角色, 基于TRGP理论促进了可持续旅游发展。</p><!--/ Abstract__block -->\u0000<h3>研究限制/影响</h3>\u0000<p>研究对绿色旅行意图和绿色知识的探索有助于理论框架, 并强调了环境教育在培养可持续旅行行为方面的重要性。越南旅游业的利益相关者可以通过专注于环保住宿和负责任的旅游套餐获得实用见解。利用社会影响力和教育活动可能进一步鼓励越南游客采用可持续旅行实践, 增强他们对环保行为的倾向。</p><!--/ A","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142384233","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Human–Robot interaction research in hospitality and tourism: trends and future directions","authors":"Gus Guanrong Liu, Pierre Benckendorff, Gabby Walters","doi":"10.1108/tr-04-2024-0266","DOIUrl":"https://doi.org/10.1108/tr-04-2024-0266","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper aims to synthesize the evolving research of human–robot interaction (HRI) in the hospitality and tourism industry, identifying gaps and setting directions for future research.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Using a mixed-method approach, the study combines inductive co-citation analysis with deductive theory-context-characteristics-methodology analysis.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The findings trace the progression of HRI knowledge from initial feasibility and acceptance studies to advanced post-adoption experience management. The analysis identifies prevalent theories such as anthropomorphism theory, specific contexts like hotel environments, diverse robot types (e.g. embodied robots), outcome measures (e.g. use intention) and methodologies predominantly comprising survey-based analyses and experimental approaches. The analysis not only illuminates areas of research attention but also uncovers under-explored topics, offering a roadmap for future inquiry in tourism and HRI research.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The paper contributes to the literature by providing a structured framework that not only maps the intellectual structure of HRI research in tourism but also proposes a cohesive integration of disparate theories and methodologies, addressing both practical and academic gaps.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究旨在综合分析和综述酒店和旅游行业中的人机交互 (HRI) 研究现状, 以识别当前的知识空白并为未来研究指明方向。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/途径</h3>\u0000<p>本文采用了结合归纳推理的共引分析和演绎推理的理论-背景-特征-方法论 (<em>TCCM</em>) 框架的混合方法进行分析。</p><!--/ Abstract__block -->\u0000<h3>研究发现</h3>\u0000<p>研究结果追踪了人机交互研究从初步的可行性和接受性分析到高级的采纳后体验管理的知识发展历程。本文识别并分析了广泛被应用的各个学科理论（例如拟人化理论等）、被研究的具体应用场景（例如酒店环境等）、各类机器人（例如具身化机器人等）、多种结果变量（例如使用意图等）以及被使用的方法论（例如基于调查的分析和实验法等）。本研究不仅揭示了当前研究的重点领域, 而且还指出了尚未被充分探索的主题, 从而为未来的旅游人机交互 (<em>HRI</em>) 研究提供了清晰的研究路线。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>通过提供结构化的研究框架, 本文不仅描绘了旅游领域中人机交互研究的知识结构, 还提出了一个整合不同视觉的新研究框架, 以弥合实践与学术之间的差距。</p><!--/ Abstract__block -->\u0000<h3>Propósito</h3>\u0000<p>Este artículo tiene como objetivo sintetizar la investigación en evolución sobre la interacción humano-robot (HRI) en la industria de la hospitalidad y el turismo, identificando lagunas y estableciendo direcciones para futuras investigaciones.</p><!--/ Abstract__block -->\u0000<h3>Diseño/Metodología/Enfoque</h3>\u0000<p>Empleando un enfoque de método mixto, el estudio combina un análisis de cocitación inductivo con un análisis deductivo de Teoría-Contexto-Características-Metodología (TCCM).</p><!--/ Abstract__block -->\u0000<h3>Hallazgos</h3>\u0000<p>Los hallazgos rastrean la progresión del conocimiento sobre HRI desde estudios iniciales de factibilidad y aceptación hasta la gestión avanzada de experiencias posadopción. El análisis identifica teorías prevalentes como la teoría del antropomorfismo, contextos específicos como los entornos hoteleros, tipos diversos de robots (p. ej., robots encarnados), medidas de r","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142384378","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"The psychophysiological effects of travel: a horizon 2050 paper","authors":"James F. Petrick, Xiaoxu Wang","doi":"10.1108/tr-12-2023-0879","DOIUrl":"https://doi.org/10.1108/tr-12-2023-0879","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>The purpose of this study is to examine the state of the literature related to the psychophysiological effects of travel, to identify gaps in the literature and to propose a vision to guide research between now and 2050.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study was guided by a systematic literature review which started with more than 2,100 papers. The extant review and its findings are written in a conceptual nature with the concluding propositions, for the year 2050, guided by the systematic review and the authors’ personal knowledge.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>It was found that research related to the psychophysiological effects of travel has greatly progressed over the past two decades. Findings include evidence that travel reduces both perceived and actual stresses and that taking more vacations has the ability to make people healthier. The study also revealed that travel can have negative effects on physiological health. The overall results led to a call for research on the psychophysiological benefits of travel between now and 2050.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>The systematic review of literature was limited to studies conducted in English and to studies that included the words “travel” or “tourism” and “benefits”, stress, “health” and “wellness”. Results provide a discussion of theories that should guide the research agenda.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The review and proposed vision for research provide a detailed guide for researchers to follow. Should the proposed research come to fruition, tourism practitioners globally will have results to aid in engineering tourism experiences that could provide health benefits to visitors.</p><!--/ Abstract__block -->\u0000<h3>Social implications</h3>\u0000<p>The proposed vision could have profound social implications, as the understanding of the positive and negative effects of travel should make travel experiences healthier for all. The study also proposes a call for research to determine ways to make the benefits of travel available to both the “haves” and “have nots” so that the benefits of travel can be more inclusive.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The main contribution of this manuscript is that it proposes 11 propositions for research between now and 2050 based on a thorough review of gaps related to the psychophysiological benefits of travel. The resultant propositions provide a clear and unique call for research in this area of inquiry.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>本研究的主要目标是检查与旅行的心理生理益处相关的文献状况, 找出文献中的空白, 并提出从现在到2050年指导研究的愿景。</p><!--/ Abstract__block -->\u0000<h3>设计/方法/途径</h3>\u0000<p>这项研究以一项系统的文献综述为指导, 该综述从2100多篇论文开始。现有的综述及其研究结果是在系统综述和作者个人知识的指导下, 以概念性的形式撰写的, 并附有2050年的结论性命题。</p><!--/ Abstract__block -->\u0000<h3>结果</h3>\u0000<p>研究发现, 在过去的二十年里, 与旅行的心理生理益处相关的研究取得了长足的进步。研究结果包括有证据表明, 旅行可以减轻感知和实际的压力, 多度假可以使人们更健康。该研究还表明, 旅行会","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-09-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142313805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Tourism in the polycrisis: a Horizon 2050 paper","authors":"Stefan Gössling, Daniel Scott","doi":"10.1108/tr-06-2024-0519","DOIUrl":"https://doi.org/10.1108/tr-06-2024-0519","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Tourism faces a range of interconnected and potentially transformative global risks – collectively considered an evolving polycrisis – that have not been adequately defined and understood. As a result, the industry struggles to proactively anticipate and mitigate potential future challenges, while governments lack insight for strategic longer-term decision-making on tourism development. The purpose of this paper is to advance tourism sector consideration of global change threats and their complex interactions and more effectively incorporate these risks into tourism futures planning.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>This conceptual gap is addressed through a discussion of the World Economic Forum’s Global Risk Reports, and their definition of environmental, economic, geopolitical, societal and technological risk categories. In applying results to tourism, a preliminary expert assessment of global risks serves as a foundational framework to incorporate potential global change threats more effectively into tourism futures planning and decision-making.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>Additional research should be prioritized to examine global risks most influential of tourism, how and where they may interact, how to convert risk categories into measurable indicators and to evaluate whether risk assessments can contribute to mitigating the evolving polycrisis.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This paper discusses the systematic and strategic engagement with global risks for tourism, critically reviews the World Economic Forum’s Global Risk Reports from tourism perspective, presents key risk dimensions driving future tourism development, provides a foundational framework to further assess global risk for tourism and compels tourism academy to prioritize global change research agenda.</p><!--/ Abstract__block -->\u0000<h3>目的</h3>\u0000<p>旅游业面临一系列相互关联并且具有潜在变革性的全球风险——这些风险被统称为不断演变的多重危机——尚未得到充分定义和理解。因此, 行业难以主动积极预测和应对未来的挑战, 而政府在旅游发展中的长期战略决策上也缺乏洞见。</p><!--/ Abstract__block -->\u0000<h3>设计/方法论/途径</h3>\u0000<p>本文通过讨论世界经济论坛的《全球风险报告》及其对环境、经济、地缘政治、社会和技术风险类别的定义, 弥补了这一概念上的空白。在将这些结果应用于旅游业时, 初步的专家评估为更有效地将潜在的全球变化威胁纳入旅游业未来规划和决策提供了基础框架。</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>应优先开展进一步研究, 以探讨对旅游业影响最大的全球风险、这些风险可能如何以及在何处相互作用、如何将风险类别转化为可衡量的指标, 以及风险评估是否有助于缓解不断演变的多重危机。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>讨论了旅游业与全球风险的系统性和战略性应对; 从旅游业的角度批判性地审视了世界经济论坛的《全球风险报告》; · 提出了驱动未来旅游业发展的关键风险维度; · 提供了进一步评估旅游业全球风险的基础框架; · 呼吁旅游学界优先关注全球变化研究议程。</p><!--/ Abstract__block -->\u0000<h3>Objetivo</h3>\u0000<p>El turismo se enfrenta a una serie de riesgos mundiales interconectados y potencialmente transformadores-considerados globalmente como policrisis en evolución-que no se han definido ni comprendido adecuadamente. En consecuencia, el sector se esfuerza por anticipar y mitigar de forma proactiva los posibles retos futuros, mientras que los gobiernos carecen de información para tomar decisiones estratégicas a larg","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-09-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142245486","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

{"title":"Gastronomy tourism destinations: developing a scale to measure tourists’ perceived attributes","authors":"Ganghua Chen, Jingmei Xu, Songshan (Sam) Huang","doi":"10.1108/tr-04-2024-0271","DOIUrl":"https://doi.org/10.1108/tr-04-2024-0271","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study emphasizes the growing significance of destination attributes in shaping the experiences and behaviours of gastronomy and culinary tourists. Understanding both core and complementary attributes of a gastronomy tourism destination is crucial for its sustainable development. However, there is a lack of a reliable measurement for tourists’ perceived attributes of gastronomy tourism destinations (PAGTD). Therefore, the purpose of this study is to develop a scale to measure tourists’ PAGTD.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>The study systematically followed the scale development and validation process, using three samples (Sample 1, <em>n</em> = 200; Sample 2, <em>n</em> = 204; and Sample 3, <em>n</em> = 204) to establish the psychometric properties of the proposed PAGTD scale.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The validated scale comprises five dimensions, namely, food culture, food sensations, food cooking, service environment, and food price & quality, encompassing a total of 22 measurement items.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research significantly contributes to the gastronomy tourism literature by elucidating the dimensionality of PAGTD and validating the PAGTD scale.</p><!--/ Abstract__block -->\u0000<h3>目标</h3>\u0000<p>目的地属性对美食游客的体验和行为的影响日渐凸显。理解美食旅游目的地的核心属性和补充属性对目的地可持续发展至关重要。然而, 目前还缺乏一份测量游客感知的美食旅游目的地属性（PAGTD）的量表。因此, 本文旨在开发并验证游客感知的美食旅游目的地属性量表（PAGTD量表）。</p><!--/ Abstract__block -->\u0000<h3>设计/方法</h3>\u0000<p>本文严格遵循量表开发与验证的程序, 利用三份样本（样本1, n=200; 样本2, n=204; 样本3, n=204）建立了PAGTD量表的信度和效度。</p><!--/ Abstract__block -->\u0000<h3>研究结果</h3>\u0000<p>经过验证, PAGTD量表包括5个维度：美食文化、美食感官因素、美食烹饪、服务环境、美食价格与质量, 共计22个测项。</p><!--/ Abstract__block -->\u0000<h3>原创性/价值</h3>\u0000<p>本文不仅阐明了游客感知的美食旅游目的地属性的多维结构, 还开发并验证了一份具有良好信效度的PAGTD量表。</p><!--/ Abstract__block -->\u0000<h3>Objetivo</h3>\u0000<p>Este estudio hace hincapié en la creciente importancia de los atributos de los destinos a la hora de configurar las experiencias y los comportamientos de los turistas gastronómicos y culinarios. Comprender tanto los atributos principales como los complementarios de un destino turístico gastronómico es crucial para su desarrollo sostenible. Sin embargo, se carece de una medición fiable de los atributos percibidos por los turistas de los destinos de turismo gastronómico (PAGTD). Por lo tanto, el objetivo de este estudio es desarrollar una escala para medir los PAGTD de los turistas.</p><!--/ Abstract__block -->\u0000<h3>Diseño/metodología/enfoque</h3>\u0000<p>El estudio siguió sistemáticamente el proceso de desarrollo y validación de la escala, utilizando tres muestras (Muestra 1, n=200; Muestra 2, n=204; y Muestra 3, n=204) para establecer las propiedades psicométricas de la escala PAGTD propuesta.</p><!--/ Abstract__block -->\u0000<h3>Resultados</h3>\u0000<p>La escala validada comprende cinco dimensiones: saber, cultura alimentaria, sensaciones alimentarias, cocina de los alimentos, entorno del servicio y precio y calidad de los ali","PeriodicalId":47805,"journal":{"name":"Tourism Review","volume":null,"pages":null},"PeriodicalIF":7.8,"publicationDate":"2024-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142174936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}