Library & Information Science Research最新文献

The user experience of university library: A text mining analysis of a Q&A platform in China 大学图书馆的用户体验：中国问答平台的文本挖掘分析

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101326

Yan Li , E. Erjiang , Xin Tian

{"title":"The user experience of university library: A text mining analysis of a Q&A platform in China","authors":"Yan Li , E. Erjiang , Xin Tian","doi":"10.1016/j.lisr.2024.101326","DOIUrl":"10.1016/j.lisr.2024.101326","url":null,"abstract":"<div><div>To gain a deeper understanding of the user experience in university libraries, an alternative channel for collecting user feedback was explored utilizing a prominent Chinese Question and Answer (Q&A) platform, Zhihu. A dataset consisting of 11 questions and 12,647 valid answers related to the user experience of university libraries on the Zhihu platform was collected. To analyze the collected user comments (answers) quantitatively, various techniques including word frequency analysis, semantic network analysis, Latent Dirichlet Allocation (LDA) topic modeling, and sentiment analysis were used. Findings revealed that factors influencing user experience can be categorized into six main groups: university life and future planning, choice and efficiency of study spaces, library resource management and staff behavior, seat usage behavior, noise issues, and the behavior of other users. Sentiment analysis revealed a mix of emotions in user experience. Positive experiences stemmed from quality learning environments and personal development support, while negative experiences were primarily caused by noise, seat scarcity, management issues, and other users' behavior. These varied emotional responses and suggested targeted improvements were explored. Findings could contribute to a deeper understanding of the user experience in university libraries and offer practical insights for improving library services.</div></div>","PeriodicalId":47618,"journal":{"name":"Library & Information Science Research","volume":"46 4","pages":"Article 101326"},"PeriodicalIF":2.4,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142703801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

A systematic review of library services platforms research and research agenda 图书馆服务平台研究和研究议程系统回顾

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101325

Ze Liu , Bo Shao

引用次数: 0

How to bridge the gap? Information asymmetry in Tibetan-Chinese bilingual search behavior

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101329

Shutian Zhang , Dan Wu

引用次数: 0

ChatGPT for chatting and searching: Repurposing search behavior

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101331

Marcelo Tibau , Sean Wolfgand Matsui Siqueira , Bernardo Pereira Nunes

{"title":"ChatGPT for chatting and searching: Repurposing search behavior","authors":"Marcelo Tibau , Sean Wolfgand Matsui Siqueira , Bernardo Pereira Nunes","doi":"10.1016/j.lisr.2024.101331","DOIUrl":"10.1016/j.lisr.2024.101331","url":null,"abstract":"<div><div>Generative AI tools, exemplified by ChatGPT, are transforming the way users interact with information by enabling dialogue-based querying instead of traditional keyword searches. While this conversational approach can simplify user interactions, it also presents challenges in structuring effective searches, refining prompts, and verifying AI-generated content. This study addresses these complexities by repurposing traditional search tactics for use in conversational AI environments, specifically to support the Searching as Learning (SaL) paradigm. Forty-five adapted tactics are introduced to aid users in defining information needs, refining queries, and evaluating ChatGPT's responses for relevance, utility, and reliability. Using the Efficient Search Tactic Identification (ESTI) method and constant comparison analysis, these tactics were mapped into a stratified model with seven categories. The framework provides a structured approach for users to leverage conversational agents more effectively, promoting critical thinking and iterative learning. This research underscores the importance of developing robust search strategies tailored to conversational AI environments, facilitating deeper learning and reflective information engagement. Additionally, it highlights the need for ongoing research into the design and evaluation of future chat-and-search systems.</div></div>","PeriodicalId":47618,"journal":{"name":"Library & Information Science Research","volume":"46 4","pages":"Article 101331"},"PeriodicalIF":2.4,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143163470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Data literacy in flux: Perspectives of community college librarians on evolving educational demands and library capacities 变化中的数据素养：社区大学图书馆员对不断变化的教育需求和图书馆能力的看法

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101327

Jeonghyun Kim, Sarah Evans, Lingzi Hong, Erin Rice-Oyler, Lydia Ogbadu-Oladapo

引用次数: 0

Interpretable analysis of public library service outcomes based on ensemble learning models: Data study from China (2007–2021) 基于集合学习模型的公共图书馆服务成果可解释性分析：中国数据研究（2007-2021 年）

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101330

Qunzhe Ding, Zijian Wang, Mengting He, Qingong Shi

引用次数: 0

Factors influencing the effect of proxy health information seeking behavior: A grounded theory exploration 代理健康信息寻求行为效果的影响因素：基于实证的理论探讨

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-10-01 DOI: 10.1016/j.lisr.2024.101328

Suping Zhang, Ning Wang

{"title":"Factors influencing the effect of proxy health information seeking behavior: A grounded theory exploration","authors":"Suping Zhang, Ning Wang","doi":"10.1016/j.lisr.2024.101328","DOIUrl":"10.1016/j.lisr.2024.101328","url":null,"abstract":"<div><div>Extant research on proxy health information-seeking behavior (PHISB) mainly focuses on the process and influencing factors of behavior, as well as the characteristics, behavior patterns, and proxy-seeking intention of seekers. There is, however, a lack of discussion on the effect of PHISB. This study aims to construct a theoretical framework model of the factors that influence the effect of PHISB, and more specifically, the effect perceived by the proxy. Semi-structured in-depth interviews and procedural grounded theory were used to explore the factors influencing the proxy perceived effect of PHISB. Participants were 18 middle-aged individuals of different genders, occupations, and education levels in China. The interview texts were analyzed and coded according to procedural grounded theory, and four factors were found to influence the proxy perceived effect of PHISB in China: information quality, inherent cognition, rational cognition, and perceptual cognition. A theoretical framework model of these factors was constructed, which has certain reference values and significance for improving the effect of PHISB.</div></div>","PeriodicalId":47618,"journal":{"name":"Library & Information Science Research","volume":"46 4","pages":"Article 101328"},"PeriodicalIF":2.4,"publicationDate":"2024-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142747991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

An exploration of feedback orientation in library workers 图书馆工作人员的反馈导向探索

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101317

Sean P. Kennedy , Miriam L. Matteson , Yue Ming

{"title":"An exploration of feedback orientation in library workers","authors":"Sean P. Kennedy , Miriam L. Matteson , Yue Ming","doi":"10.1016/j.lisr.2024.101317","DOIUrl":"10.1016/j.lisr.2024.101317","url":null,"abstract":"<div><p>Feedback orientation is a measure of individual attitudes and receptivity towards feedback. Library managers and workers need to be aware of this individual difference to effectively leverage feedback for individual and organizational success. This exploratory study provides an evaluation and baseline measure of feedback orientation in libraries along with an analysis of individual and organizational factors that predict feedback orientation in library workers. An online survey of library workers (<em>n</em> = 332) revealed overall feedback orientation is in line with other professions. Findings show positive dispositional affect, affective-based interpersonal trust in the direct supervisor relationship, and employee's perception of organizational fairness, are all predictors of feedback orientation in library workers. This study generates awareness of feedback orientation in libraries and has implications for practice, especially for library supervisors who can tailor their feedback approaches to meet the needs of individual employees.</p></div>","PeriodicalId":47618,"journal":{"name":"Library & Information Science Research","volume":"46 3","pages":"Article 101317"},"PeriodicalIF":2.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0740818824000380/pdfft?md5=b59f5f61aacaff1e19e1ac52a8df3192&pid=1-s2.0-S0740818824000380-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141961765","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Factors affecting the cultural information needs of Chinese migrant workers and their role in the acculturation: A descriptive framework 影响中国农民工文化信息需求的因素及其在文化适应中的作用：描述性框架

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101316

Peng Xiao , Shuxian Liu , Andrew Madden

{"title":"Factors affecting the cultural information needs of Chinese migrant workers and their role in the acculturation: A descriptive framework","authors":"Peng Xiao , Shuxian Liu , Andrew Madden","doi":"10.1016/j.lisr.2024.101316","DOIUrl":"10.1016/j.lisr.2024.101316","url":null,"abstract":"<div><p>Migrant workers have a need for information about their home culture. These cultural information needs are affected by several factors. Qualitative data from a survey of 168 Chinese migrants, and qualitative data from 20 semi-structured interviews, yielded insights into the nature of these factors and of their influence on the migrants' acculturation. Findings indicate that psycho-cultural factors have the most influence on cultural information needs, followed by human capital factors, social interaction factors, and living situation factors. These findings suggest that the cultural information needs of migrant workers are linked to the workers' capability for cultural integration. Further discussion explores the role of cultural information in helping to enhance migrant workers' fluid identity and emotional resilience, as well as creating harmonious intergroup relationships, achieving social integration, and facilitating intercultural interactions. A theoretical and conceptual framework is proposed to help bridge the gap between studies of migrant information needs and of acculturation theory, and to increase understanding of the underlying links between information needs and cultural issues relating to migration.</p></div>","PeriodicalId":47618,"journal":{"name":"Library & Information Science Research","volume":"46 3","pages":"Article 101316"},"PeriodicalIF":2.4,"publicationDate":"2024-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141961766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Corrigendum to “Space invaders: First-time users feel like intruders in the makerspace” [Library & Information Science Research 45/4 (2023) 101264] 空间入侵者：首次用户在创客空间中感觉自己是入侵者》[《图书馆与信息科学研究》45/4 (2023) 101264] 更正

IF 2.4 3区管理学

Library & Information Science Research Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101318

Marijel Maggie Melo, Rachel Rodney

引用次数: 0