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The tour guide profession: An attractive option for UAE nationals majoring in tourism? 导游职业：对于主修旅游专业的阿联酋国民来说，导游职业是否具有吸引力？
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-09-02 DOI: 10.1177/14673584241278451
Emilie J Rutledge
{"title":"The tour guide profession: An attractive option for UAE nationals majoring in tourism?","authors":"Emilie J Rutledge","doi":"10.1177/14673584241278451","DOIUrl":"https://doi.org/10.1177/14673584241278451","url":null,"abstract":"The UAE is targeting the tourism sector as part of its drive to diversify away from an overdependence on oil and is seeking to attract more nationals to the tour guide profession. The purpose of this research is to assess what factors influence the likelihood of Emirati tourism students considering this vocation. A model that incorporates Career Decision-Making Profile and Arabian Gulf Social Contract dimensions was developed. Survey results ( n = 186) show that the nature of the job is considered attractive and, traits like ‘willingness to compromise’ and ‘independent decision making’, increased the likelihood of choosing the profession. Yet, “classic public sector” job preferences and perceptions on societal sentiment toward the ‘appropriacy’ of nonconventional vocations acted as deterrents. Recommendations are to make higher education internship programs more tailored to the individual student and modify the remit of the tour guide role at government-owned sites and venues.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-09-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Tourism industrial convergence development: Residents’ attitude of Macau 旅游产业融合发展：澳门居民的态度
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-08-29 DOI: 10.1177/14673584241280121
Jinquan Zhou, Hong-Wai Ho, Zhigang Zuo, Wenjing He
{"title":"Tourism industrial convergence development: Residents’ attitude of Macau","authors":"Jinquan Zhou, Hong-Wai Ho, Zhigang Zuo, Wenjing He","doi":"10.1177/14673584241280121","DOIUrl":"https://doi.org/10.1177/14673584241280121","url":null,"abstract":"This article explores the increasing convergence of the tourism industry with other sectors, emphasizing an evaluation of the convergence path and its effects on residents. 392 residents in Macau were analyzed. The results presented that the convergence path positively impacts convergence effects but negatively affects residents’ environmental perceptions. Environmental perception negatively impacts tourism effects and resident attitudes, while the industry convergence path has not significantly impacted resident attitudes. The tourism industry convergence path impacts resident attitudes by the full mediator convergence effects and environmental perceptions, where environmental perceptions have a negative impact and convergence effects have a positive influence. The demographic characteristics of residents appeared to have various environmental perceptions and attitudes to the tourism industry convergence. This research builds on current theoretical perspectives of tourism industry convergence, incorporating stakeholder theory to emphasize the important role of environmental perceptions and resident attitudes in tourism development.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Bounce-back strategies: Revitalizing the hotel industry post-pandemic 反弹战略：大流行后酒店业的振兴
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-08-24 DOI: 10.1177/14673584241277019
Juan Gabriel Vanegas-López, Diego Alejandro López-Cadavid, Manoj Mathew, Tan Vo-Thanh, Jorge Aníbal Restrepo-Morales, Erose Sthapit
{"title":"Bounce-back strategies: Revitalizing the hotel industry post-pandemic","authors":"Juan Gabriel Vanegas-López, Diego Alejandro López-Cadavid, Manoj Mathew, Tan Vo-Thanh, Jorge Aníbal Restrepo-Morales, Erose Sthapit","doi":"10.1177/14673584241277019","DOIUrl":"https://doi.org/10.1177/14673584241277019","url":null,"abstract":"The COVID-19 pandemic severely disrupted the hotel industry, necessitating a reevaluation of competitive strategies. This study examines viable strategies for revitalizing hotel operations in the post-pandemic context, focusing on Medellín, Colombia. Using the Fuzzy Analytic Hierarchy Process (FAHP) technique, we evaluate the relative importance of different strategies and their applicability in different scenarios. The study identifies five key strategies, prioritized as follows: differentiation, service development, market penetration, liquidation, and backward integration. Our findings show that while traditional strategies such as differentiation remain highly valued, their implementation during the pandemic is challenging. The inclusion of liquidation among the top strategies indicates the severe impact of the crisis. The proposed model allows for a comprehensive assessment of strategic approaches and emphasizes the importance of adaptability in responding to unprecedented challenges. This research contributes new insights to the evaluation of competitive strategies in the context of a global crisis and provides a methodological framework that can inform strategic decision-making in the hotel industry as it copes with recovery and future uncertainties.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142185241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Antecedents and consequences of the creative food tourism experience: Brand equity insights 创意美食旅游体验的前因后果：品牌资产洞察
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-08-19 DOI: 10.1177/14673584241276083
Ahmed Magdy
{"title":"Antecedents and consequences of the creative food tourism experience: Brand equity insights","authors":"Ahmed Magdy","doi":"10.1177/14673584241276083","DOIUrl":"https://doi.org/10.1177/14673584241276083","url":null,"abstract":"This study introduces the creative food tourism experience (CFTE) idea to the fine-dining restaurant market, thereby broadening the understanding of food tourism. It examines the CFTE triggers and possible outcomes and also investigates the role of brand equity. It also incorporates staff cohesion as a personal environmental component and ties the balance theory to the brand experience theory by examining brand equity as a distinct outcome of CFTE. The results of a study conducted on 574 food tourists in authentic Egyptian fine dining establishments show that sensory and personal environment elements have a large and favourable impact on consumers’ CFTE, with restaurant atmosphere having the greatest influence. The results suggest that CFTE influences brand awareness, brand image, and perceived quality. Remarkably, brand trust moderates the relationship between perceived quality and brand loyalty but not the one between brand awareness, brand image, and brand loyalty. The study provided a significant contribution to restaurateurs.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142185242","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Reflections on a double-whammy crisis among hospitality and tourism business operators of a popular tourist destination 对热门旅游目的地酒店和旅游业经营者双重危机的思考
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-08-19 DOI: 10.1177/14673584241276169
Abel Duarte Alonso, Oanh Thi Kim Vu, Santiago Velasquez, Quyen Thao Dang, Justin Matthew Pang
{"title":"Reflections on a double-whammy crisis among hospitality and tourism business operators of a popular tourist destination","authors":"Abel Duarte Alonso, Oanh Thi Kim Vu, Santiago Velasquez, Quyen Thao Dang, Justin Matthew Pang","doi":"10.1177/14673584241276169","DOIUrl":"https://doi.org/10.1177/14673584241276169","url":null,"abstract":"Embracing the underpinnings of ontological security/insecurity and the fresh start mindset, the study examines the reflections of hospitality and tourism business operators/leaders (owners/managers) in the aftermath of two severe crises affecting the ultra-peripheral region of La Palma Island. Specifically, the participants’ perceived impacts and their views regarding the medium- and long-term future of their business following COVID-19 and the recent volcanic eruption were gathered. The study used an inductive approach through semi-structured, in-depth, open-ended interviews, complemented with on-site observations and note-taking. The analysis reveals the significance of seven dimensions. For instance, the financial loss/gain, the turmoil, and dejection dimensions help deepen the understanding of the crises’ impacts. The tailoring and buoyancy dimensions underscore adaptiveness and optimism in responding to unprecedented crises, while the despondency and prudence dimensions indicate pessimism and caution. A developed framework highlights the dimensions’ contribution and theoretical and practical implications for communities facing extreme disruptive challenges.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142224154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The effects of thematic tour groups and wanderlust on travel risk perceptions 主题旅游团和流浪癖对旅行风险认知的影响
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-07-31 DOI: 10.1177/14673584241270744
Aaron Schibik, Peggy Shields, Tim Schibik
{"title":"The effects of thematic tour groups and wanderlust on travel risk perceptions","authors":"Aaron Schibik, Peggy Shields, Tim Schibik","doi":"10.1177/14673584241270744","DOIUrl":"https://doi.org/10.1177/14673584241270744","url":null,"abstract":"Providing consumers with safe travel and tourism offerings is of the utmost importance to marketers of travel/vacation destinations. Thus, understanding and finding new ways to entice consumers to take the plunge and book a trip is essential, especially for marketers looking to attract consumers with unique interests. This research examines an intersection between two travel and tourism offerings: packaged tours and special interest tourism. Specifically, this research looks at the effect of thematic tour group offerings on consumers’ travel intentions. It explores whether giving consumers the option of a thematic tour group might lower risk perceptions, enticing them to travel. This research also proposes that thematic tour groups reduce risk perceptions by stimulating an individual’s wanderlust.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-07-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141864217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Dynamic capabilities driving hotel innovations and competitive advantage: The moderating effect of hotel chain affiliation 驱动酒店创新和竞争优势的动态能力：连锁酒店隶属关系的调节作用
IF 3
Tourism and Hospitality Research Pub Date : 2024-07-27 DOI: 10.1177/14673584241268671
L. Ruiz-Fernández, B. Marco‐Lajara, P. Seva-Larrosa, Javier Martínez‐Falcó
{"title":"Dynamic capabilities driving hotel innovations and competitive advantage: The moderating effect of hotel chain affiliation","authors":"L. Ruiz-Fernández, B. Marco‐Lajara, P. Seva-Larrosa, Javier Martínez‐Falcó","doi":"10.1177/14673584241268671","DOIUrl":"https://doi.org/10.1177/14673584241268671","url":null,"abstract":"Understanding the microfoundations that boost hotel innovation and how it affects competitive advantage is a current controversial topic debated by both academics and practitioners. The aim of this study is to shed light on the mechanisms that foster hotel innovations (differentiating between service, process, and organizational innovation) to improve their competitive advantage in terms of cost and differentiation. Based on a sample of 212 Spanish hotels, our empirical results find a positive and chain-moderated influence of dynamic capabilities (sensing, seizing, and reconfiguring) on different types of hotel innovations. Furthermore, while service, process, and organizational innovation are positively related to the improvement of differentiation competitive advantage, only process innovation is significantly related to cost competitive advantage. This research makes a useful contribution to both academic literature and professional hotel managers, who should be attentive to the microfoundations of dynamic capabilities and hotel innovation.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.0,"publicationDate":"2024-07-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141797351","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Rural tourism perception factors: A case study in the Zhengzhou region 乡村旅游感知因素：郑州地区的案例研究
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-07-22 DOI: 10.1177/14673584241266753
Gang Li, Azyk Orozonova
{"title":"Rural tourism perception factors: A case study in the Zhengzhou region","authors":"Gang Li, Azyk Orozonova","doi":"10.1177/14673584241266753","DOIUrl":"https://doi.org/10.1177/14673584241266753","url":null,"abstract":"Rural tourism serves as a pivotal catalyst for rural revitalization, with its trajectory influenced by diverse factors within tourist destinations. This study aims to refine the analysis of tourists’ engagement in rural tourism dimensions by leveraging perceived value theory. Focusing on the rural tourism unit of Zhengzhou, this paper employs a four-dimensional approach encompassing service perception, ecological perception, product perception, and tourists’ participation. Utilizing a Likert five-level scale questionnaire distributed in June to July 2023 and employing structural equation modelling (SEM), the study examines the interplay between tourists’ perceptions and their contribution to rural tourism participation. Findings underscore the importance of integrating perceived value theory into rural tourism analysis, enhancing understanding of key influencing factors. Notably, tourists exhibit a heightened perception of environmental quality, with service perception significantly influencing participation. Conversely, while a positive correlation exists between product and ecological perceptions, its impact on participation is comparatively weaker. These insights carry practical implications for enhancing rural tourism services and fostering greater tourist participation, thus bolstering rural revitalization efforts. This study addresses a gap in prior research by developing and validating a comprehensive model that explores the perception-participation dynamics in rural tourism contexts.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141737148","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Exploring managerial perspectives in TikTok adoption for luxury hotel brand communication 从管理角度探讨 TikTok 在豪华酒店品牌传播中的应用
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-07-20 DOI: 10.1177/14673584241263009
Ka Leong Chong
{"title":"Exploring managerial perspectives in TikTok adoption for luxury hotel brand communication","authors":"Ka Leong Chong","doi":"10.1177/14673584241263009","DOIUrl":"https://doi.org/10.1177/14673584241263009","url":null,"abstract":"This study explores the perspectives of luxury hotel managers regarding the adoption of TikTok as a brand communication tool. Through qualitative analysis, key decision-makers articulate their nuanced viewpoints, concerns, and aspirations regarding TikTok integration into branding strategies. The findings reveal that luxury hotel managers perceive TikTok’s universal appeal, positive user engagement, and cost-effectiveness as advantageous for reaching diverse audiences. However, they also recognize the challenge of maintaining consistent brand representation and controlling negative impacts due to the platform’s potential for virality. Creativity and novelty emerge as crucial elements for effective brand communication, highlighting the importance of innovative storytelling and visually captivating presentations. Moreover, targeted engagement and brand affinity are emphasized, underscoring the significance of tailored messaging and loyalty-building initiatives. Nevertheless, challenges arise in aligning luxury with TikTok’s perceived mass-market association, necessitating finesse to navigate the tension between accessibility and exclusivity. Overall, this study sheds light on the complex process of cultivating upscale vibes on TikTok and the strategic shift required to redefine luxury narratives on a platform known for its broad user base. The practical insights offered here are valuable for luxury hotel managers, marketers, and researchers seeking to understand TikTok’s role in luxury brand communication.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-07-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141737147","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels 客人如何评价生态认证酒店？分析客人对葡萄牙酒店的评价
IF 3.5
Tourism and Hospitality Research Pub Date : 2024-06-24 DOI: 10.1177/14673584241264776
Luís Pacheco, Makhabbat Ramazanova, João M. S. Carvalho, Sónia Nogueira, Marília Durão
{"title":"How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels","authors":"Luís Pacheco, Makhabbat Ramazanova, João M. S. Carvalho, Sónia Nogueira, Marília Durão","doi":"10.1177/14673584241264776","DOIUrl":"https://doi.org/10.1177/14673584241264776","url":null,"abstract":"User-generated content and online reviews have become a prominent source of information for tourists in the last couple of decades. At the same time, hospitality firms show an increasing concern with environmental practices, in line with customers’ changes of attitude and awareness of their environmental footprint. This paper analyses the content of reviews posted on TripAdvisor by guests staying in a large sample of environmentally certified hotels. The objective is to find out if sustainability concerns are present in guests’ reviews and identify the most important sustainability attributes. Using the Maxqda and Leximancer software, 1748 reviews from 95 Portuguese hotels were analysed; the content analysis evidences that guests’ predominant themes regarding their experiences are mostly common and independent of the category, average review, or type of travel. Eco-issues are primarily absent from the reviews. Although all analysed hotels are ‘eco-certified’, that label does not seem to be associated with guests’ attitudes and concerns. The results have relevant implications for hospitality managers.","PeriodicalId":47333,"journal":{"name":"Tourism and Hospitality Research","volume":null,"pages":null},"PeriodicalIF":3.5,"publicationDate":"2024-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141509221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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