Kirsten Hillebrand , Lars Hornuf , Benjamin Müller , Daniel Vrankar
{"title":"The social dilemma of big data: Donating personal data to promote social welfare","authors":"Kirsten Hillebrand , Lars Hornuf , Benjamin Müller , Daniel Vrankar","doi":"10.1016/j.infoandorg.2023.100452","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100452","url":null,"abstract":"<div><p>When using digital devices and services, individuals provide their personal data to organizations in exchange for gains in various domains of life. Organizations use these data to run technologies such as smart assistants, augmented reality, and robotics. Most often, these organizations seek to make a profit. Individuals can, however, also provide personal data to public databases that enable nonprofit organizations to promote social welfare if sufficient data are contributed. Regulators have therefore called for efficient ways to help the public collectively benefit from its own data. By implementing an online experiment among 1696 US citizens, we find that individuals would donate their data even when at risk of getting leaked. The willingness to provide personal data depends on the perceived risk level of a data leak but not on a realistic impact of the data on social welfare. Individuals are less willing to donate their data to the private industry than to academia or the government. Finally, individuals are not sensitive to whether the data are processed by a human-supervised or a self-learning smart assistant.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100452"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49735332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Iryna Susha , Boriana Rukanova , Anneke Zuiderwijk , J. Ramon Gil-Garcia , Mila Gasco Hernandez
{"title":"Achieving voluntary data sharing in cross sector partnerships: Three partnership models","authors":"Iryna Susha , Boriana Rukanova , Anneke Zuiderwijk , J. Ramon Gil-Garcia , Mila Gasco Hernandez","doi":"10.1016/j.infoandorg.2023.100448","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100448","url":null,"abstract":"<div><p>The complex societal problems that we face today require unprecedented collaboration and evidence-based decisions. These collaboration processes are further propelled by the datafication of virtually all spheres of public life. To benefit from this, the data needs to be made available to allow for data analytics. Thus, data sharing becomes a crucial aspect of cross-sector collaborations that aim to create and capture value from information. Compared to collaborations where data sharing is not the main goal, data sharing partnerships face a number of novel challenges, such as mitigating data risks, complying with data protection legislation, and ensuring responsible data use. Navigating these waters and achieving data sharing can be challenging for both governments and businesses, as well as other actors. How do organizations from different sectors manage to achieve data sharing for addressing societal challenges? To address this research question, we apply a framework of three models of cross sector social partnerships developed in the field of organization studies to structure the analysis of six cases. Our analysis suggests that to a certain extent the partnership model determines the types of drivers and challenges to sharing data in a partnership. Leveraging the drivers and anticipating these challenges can help organizations be more aware of key terms of the collaboration and the mechanisms that can be used to succeed in their partnership goals.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100448"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49720308","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data sustainability: Data governance in data infrastructures across technological and human generations","authors":"Sirkka L. Jarvenpaa , Anna Essén","doi":"10.1016/j.infoandorg.2023.100449","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100449","url":null,"abstract":"<div><p>The paper highlights the importance of data sustainability in the data infrastructures aimed at long-term knowledge discoveries. Data sustainability refers to data's capacity to endure across technological and human generations, and it problematizes the data governance literature from a temporal perspective. Existing work has already moved the literature from the organizational setting to more complex interorganizational settings, highlighting discrepancies between normative data governance models and organizational practices. We broaden this literature temporally by examining and outlining research directions for data sustainability from different meta-theoretical perspectives – evolutionary, relational, and durational. Data sustainability across technological and human generations navigates complementary and competing temporal demands: Data need to transition across socio-technical regimes over time, yet be embedded in social and material networks to be meaningful; historical and present data also must remain available and accessible in near and distant futures, for going back in time and seeing new data linkages and combinations. We argue that data sustainability is critical in ensuring progression in social and environmental sustainability. The paper contributes both to data governance and sustainability literatures.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100449"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49720234","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Thomas Gegenhuber , Johanna Mair , René Lührsen , Laura Thäter
{"title":"Orchestrating distributed data governance in open social innovation","authors":"Thomas Gegenhuber , Johanna Mair , René Lührsen , Laura Thäter","doi":"10.1016/j.infoandorg.2023.100453","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100453","url":null,"abstract":"<div><p>Open Social Innovation (OSI) involves the collaboration of multiple stakeholders to generate ideas, and develop and scale solutions to make progress on societal challenges. In an OSI project, stakeholders share data and information, utilize it to better understand a problem, and combine data with digital technologies to create digitally-enabled solutions. Consequently, data governance is essential for orchestrating an OSI project to facilitate the coordination of innovation. Because OSI brings multiple stakeholders together, and each stakeholder participates voluntarily, data governance in OSI has a distributed nature. In this essay we put forward a framework consisting of three dimensions allowing an inquiry into the effectiveness of such distributed data governance: (1) openness (i.e., freely sharing data and information), (2) accountability (i.e., willingness to be held responsible and provide justifications for one's conduct) and (3) power (i.e., resourceful actors' ability to impact other stakeholder's actions). We apply this framework to reflect on the OSI project #WirVsVirus (“We versus virus” in English), to illustrate the challenges in organizing effective distributed data governance, and derive implications for research and practice.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100453"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49720238","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data governance spaces: The case of a national digital service for personal health data","authors":"Dragana Paparova , Margunn Aanestad , Polyxeni Vassilakopoulou , Marianne Klungland Bahus","doi":"10.1016/j.infoandorg.2023.100451","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100451","url":null,"abstract":"<div><p>This paper investigates data governance empirically by conducting a retrospective study of the ten-year evolution of a national digital service for personal health data in Norway. We show how data governance unfolds over time as data become shared and itinerant across multiple actors. Building on our findings, we introduce the concept of data governance spaces to refer to the authorized relationships among multiple actors, which specify the boundaries of decision-making authority, rights, roles, and responsibilities around data processing. We contribute to the literature on data governance by distinguishing between a) authority multiplication, where data are handed over to other actors to serve diverse purposes triggering horizontal dynamics, and b) actor subordination, where authorities delegate data handling for uniform purposes triggering vertical dynamics. Overall, the paper extends prior research by showing how data governance unfolds beyond intra-, or inter-organizational boundaries and shifts attention to data's pivotal role, and the purposes for which data are collected, shared or used across multiple actors.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100451"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49735333","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Data governance and digital innovation: A translational account of practitioner issues for IS research","authors":"Gregory Vial","doi":"10.1016/j.infoandorg.2023.100450","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100450","url":null,"abstract":"<div><p>There is widespread agreement in research and practice that data governance is an instrumental element to help organizations leverage and protect data. IS research has observed that our practical and our scientific knowledge of data governance remains limited, and the increasing ability for organizations to generate, acquire, store, transform, process and analyze data calls for us to further identify and address issues on the topic. Striving to contribute to answer this pressing need, we argue that understanding the nature and the implications of governance <em>mechanisms</em> is of high importance as it is these mechanisms that effectively instantiate data governance in an organization. Building on our experience preparing and teaching workshops to 102 executives on the topic, we adopt a position of engaged scholarship and provide a translational account of our pedagogical experience on data governance, highlighting four outstanding themes for IS research. We argue that these four themes—(1) embracing data governance without compromising digital innovation; (2) enacting data governance through repertoires of mechanisms; (3) moving away from data governance toward <em>governing data</em>; and (4) moving away from a view of data at rest to adopt a service-based perspective on data governance—are highly relevant for practice and research. In our view, studying these themes will contribute to inform practitioners who often struggle with the implementation of comprehensive data governance programs and frameworks. At the same time, the ability to leverage theory to study these themes can help research generate novel theoretical contributions on data governance, helping future research on the topic.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100450"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49720309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Elizabeth Davidson , Lauri Wessel , Jenifer Sunrise Winter , Susan Winter
{"title":"Future directions for scholarship on data governance, digital innovation, and grand challenges","authors":"Elizabeth Davidson , Lauri Wessel , Jenifer Sunrise Winter , Susan Winter","doi":"10.1016/j.infoandorg.2023.100454","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100454","url":null,"abstract":"<div><p>This introduction to the special issue on Data Governance, Digital Innovation, and Grand Challenges highlights the importance of data governance when seeking to address grand challenges through the innovative use of digital technologies. The benefits, risks, and consequences of data, ubiquitous in today's data-rich world, can be harnessed for innovation and societal good. However, there are no guarantees that (only) desirable outcomes will develop. The creation and exploitation of vast data stockpiles raise substantial concerns about privacy, data security, equity, and the potential for harm from data misuse. Meaningful approaches to data governance within and across organizations are critically important to facilitate digital innovation and to balance social, economic and technical benefits and risks for individuals, organizations, and societies. In this introductory paper, we reflect on foundations established to date in information systems (IS) research and highlight possible future directions for scholarship on data governance across multiple levels to enhance digital innovations for transformation and societal good.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100454"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49720310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Managing compliance with privacy regulations through translation guardrails: A health information exchange case study","authors":"Chad Anderson , Richard Baskerville , Mala Kaul","doi":"10.1016/j.infoandorg.2023.100455","DOIUrl":"https://doi.org/10.1016/j.infoandorg.2023.100455","url":null,"abstract":"<div><p>Information privacy is increasingly important in our digitally connected world, particularly in healthcare, and privacy regulations are ramping up to promote appropriate privacy practices. As a digital platform that enables healthcare providers to exchange protected health information (PHI), a health information exchange (HIE) is governed by health information privacy regulations. The challenge for HIEs is to operate in a way that will maximize information exchange while maintaining compliance with regulations that may constrain the sharing of PHI. Regulations impose a measure of universality through compliance requirements, while being flexible to allow adaptation to the local context. However, our longitudinal case study into the privacy policies of an HIE, demonstrates that the journey of privacy ideas from their original formulation in regulations, to their ultimate enactment in an organizational setting, is accompanied by translations, such that the final implementation may vary extensively from its original form. Such variability often results in interpretations that differ from what the regulators intended. Consequently, translation guardrails are necessary to protect against problematic translations of regulatory ideas which could lead to compliance issues and loss of platform participation. Our findings offer two contributions. First, we contribute to the compliance literature by explaining how guardrails can balance the use of permission and obligation schemas which are necessary to translate regulations into effective organizational policies for the success of HIEs and other information exchange platforms. Second, we contribute to extending translation theory by explaining how pragmatic reasoning schemas function as the mechanism through which translation of regulations occurs.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"33 1","pages":"Article 100455"},"PeriodicalIF":6.3,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49735331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Aligning adoption messages with audiences' priorities: A mixed-methods study of the diffusion of enterprise architecture among the US state governments","authors":"Quang Neo Bui , Kalle Lyytinen","doi":"10.1016/j.infoandorg.2022.100423","DOIUrl":"10.1016/j.infoandorg.2022.100423","url":null,"abstract":"<div><p>Prior studies on the diffusion of complex Information Systems (IS) innovations have leaned on the <em>rhetoric of persuasion</em> perspective to formulate rhetorical strategies that can persuade adopters to engage in adoption behaviors. Yet, most of them ignore the shifting priorities and changing identity of the audience. To address this gap, we extend the perspective by examining how innovators need to evolve the adoption message of an innovation by aligning it with the audience's diverse and shifting priorities (and related identities). We trace rhetorical changes that the National Association of State CIOs (NASCIO) introduced to promote the diffusion of enterprise architecture (EA) between 2000 and 2012 among the 50 US states. We conduct a mixed methods analysis: first we qualitatively discern changes in the content of the rhetoric (message change); then we use a latent semantic analysis to measure the frame resonance between NASCIO's shifting rhetoric and the audience's changing priorities (alignment with audience priorities). Our findings highlight the importance of: 1) <em>frame ambiguity</em> that renders a complex IS innovation appealing to varied audiences over its diffusion trajectory; and 2) <em>listening</em> to the community members' priorities and aligning the adoption message with their dominant beliefs. Our analysis posits the <em>rhetoric of identification</em> as a complementary lens to account for the co-evolution of shared priorities and identity alignments between innovators and their audiences.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"32 4","pages":"Article 100423"},"PeriodicalIF":6.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130539625","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Stressing affordances: Towards an appraisal theory of technostress through a case study of hospital nurses' use of electronic medical record systems","authors":"Christopher B. Califf","doi":"10.1016/j.infoandorg.2022.100431","DOIUrl":"10.1016/j.infoandorg.2022.100431","url":null,"abstract":"<div><p>Nurses use electronic medical record (EMR) systems to accomplish a variety of care-related tasks. Nurses, therefore, encounter a range of stressful situations and events related to using EMR systems, a phenomenon known as technostress. Previous research suggests that individuals appraise technostress differently. However, not much is known about the appraisal process of technostress. By integrating the literature on technostress, affordances, and appraisal theory, this paper introduces the appraisal theory of technostress, which is developed empirically through an interpretive case study involving interviews with hospital nurses. The appraisal theory of technostress explains how individuals process and appraise information about how to potentially act on technology-related stressful events through a system's features. Information about the event, and information about the action potential afforded by the system's features, is evaluated through an appraisal process that includes three appraisal checks: goal relevance, goal conduciveness, and value compatibility. The appraisal checks verify whether the action possibilities of the system's features align or misalign with an individual's goals and values related to action, and shape how the event and the system's features are appraised as challenge or hindrance techno-stressors. Overall, the study offers a novel theoretical perspective and methodological approach to conceptualizing and investigating technostress. More detailed contributions to research and practice are also discussed.</p></div>","PeriodicalId":47253,"journal":{"name":"Information and Organization","volume":"32 4","pages":"Article 100431"},"PeriodicalIF":6.3,"publicationDate":"2022-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"50165554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}